# VoiceAiCallEnd

- **URL:** https://marketplace.gohighlevel.com/docs/webhook/VoiceAiCallEnd
- **Summary:** Called whenever a Voice AI call ends for a sub-account.

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Version: v3

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Called whenever a Voice AI call ends for a sub-account.

> Requires scope: `voice-ai-dashboard.readonly` (Sub-Account apps)

#### Schema[​](https://marketplace.gohighlevel.com/docs/webhook/VoiceAiCallEnd#schema "Direct link to Schema")

    {  "type": "object",  "properties": {    "id": { "type": "string" },    "locationId": { "type": "string" },    "agentId": { "type": "string" },    "contactId": { "type": "string" },    "fromNumber": { "type": "string" },    "createdAt": { "type": "string" },    "duration": { "type": "number" },    "summary": { "type": "string" },    "transcript": { "type": "string" },    "translation": { "$ref": "#/definitions/Translation" },    "extractedData": { "type": "object" },    "messageId": { "type": "string" },    "trialCall": { "type": "boolean" },    "executedCallActions": {      "type": "array",      "items": {        "type": "object",        "properties": {          "_id": { "type": "string" },          "actionType": {            "type": "string",            "enum": [              "CALL_TRANSFER",              "DATA_EXTRACTION",              "IN_CALL_DATA_EXTRACTION",              "WORKFLOW_TRIGGER",              "SMS",              "APPOINTMENT_BOOKING",              "CUSTOM_ACTION",              "KNOWLEDGE_BASE"            ]          },          "actionName": { "type": "string" },          "description": { "type": "string" },          "actionParameters": {            "description": "Parameters change based on actionType",            "oneOf": [              { "$ref": "#/definitions/CallTransferActionParameters" },              { "$ref": "#/definitions/DataExtractionActionParameters" },              { "$ref": "#/definitions/InCallDataExtractionActionParameters" },              { "$ref": "#/definitions/WorkflowTriggerParameters" },              { "$ref": "#/definitions/SMSParameters" },              { "$ref": "#/definitions/AppointmentBookingActionParameters" },              { "$ref": "#/definitions/CustomActionParameters" },              { "$ref": "#/definitions/KnowledgeBaseParameters" }            ]          },          "executedAt": { "type": "string", "format": "date-time" },          "triggerReceivedAt": { "type": "string", "format": "date-time" }        },        "required": ["actionType", "actionName"]      }    }  },  "definitions": {    "Translation": {      "type": "object",      "properties": {        "transcript": { "type": "string" },        "language": { "type": "string" }      }    },    "CallTransferActionParameters": {      "type": "object",      "properties": {        "triggerPrompt": { "type": "string" },        "transferToType": { "type": "string", "enum": ["number"] },        "transferToValue": { "type": "string" },        "triggerMessage": { "type": "string" },        "hearWhisperMessage": { "type": "boolean" }      },      "required": ["triggerPrompt", "transferToType", "transferToValue"]    },    "DataExtractionActionParameters": {      "type": "object",      "properties": {        "contactFieldId": { "type": "string" },        "description": { "type": "string" },        "examples": { "type": "array", "items": { "type": "string" } },        "overwriteExistingValue": { "type": "boolean" }      },      "required": ["contactFieldId", "description", "examples"]    },    "InCallDataExtractionActionParameters": {      "type": "object",      "properties": {        "contactFieldId": { "type": "string" },        "description": { "type": "string" },        "examples": { "type": "array", "items": { "type": "string" } },        "overwriteExistingValue": { "type": "boolean" }      },      "required": ["contactFieldId", "description", "examples"]    },    "WorkflowTriggerParameters": {      "type": "object",      "properties": {        "triggerPrompt": { "type": "string" },        "triggerMessage": { "type": "string" },        "workflowId": { "type": "string" }      },      "required": ["triggerPrompt", "triggerMessage", "workflowId"]    },    "SMSParameters": {      "type": "object",      "properties": {        "triggerPrompt": { "type": "string" },        "triggerMessage": { "type": "string" },        "messageBody": { "type": "string" }      },      "required": ["triggerPrompt", "triggerMessage", "messageBody"]    },    "AppointmentBookingActionParameters": {      "type": "object",      "properties": {        "calendarId": { "type": "string" },        "daysOfOfferingDates": { "type": "number" },        "slotsPerDay": { "type": "number" },        "hoursBetweenSlots": { "type": "number" }      },      "required": ["calendarId", "daysOfOfferingDates", "slotsPerDay", "hoursBetweenSlots"]    },    "CustomActionHeader": {      "type": "object",      "properties": {        "key": { "type": "string" },        "value": { "type": "string" }      },      "required": ["key", "value"]    },    "CustomActionParameter": {      "type": "object",      "properties": {        "name": { "type": "string" },        "description": { "type": "string" },        "type": { "type": "string" },        "example": { "type": "string" }      },      "required": ["name"]    },    "CustomActionApiDetails": {      "type": "object",      "properties": {        "url": { "type": "string" },        "method": { "type": "string", "enum": ["POST", "GET"] },        "authenticationRequired": { "type": "boolean" },        "authenticationValue": { "type": "string" },        "headers": { "type": "array", "items": { "$ref": "#/definitions/CustomActionHeader" } },        "parameters": { "type": "array", "items": { "$ref": "#/definitions/CustomActionParameter" } }      },      "required": ["url", "method"]    },    "CustomActionParameters": {      "type": "object",      "properties": {        "triggerPrompt": { "type": "string" },        "triggerMessage": { "type": "string" },        "apiDetails": { "$ref": "#/definitions/CustomActionApiDetails" },        "selectedPaths": { "type": "array", "items": { "type": "string" } }      },      "required": ["triggerPrompt", "apiDetails"]    },    "KnowledgeBaseParameters": {      "type": "object",      "properties": {        "triggerPrompt": { "type": "string" },        "triggerMessage": { "type": "string" },        "knowledgeBaseId": { "type": "string" },        "parameters": { "type": "array", "items": { "$ref": "#/definitions/CustomActionParameter" } }      },      "required": ["triggerMessage", "knowledgeBaseId"]    }  }}

#### Example[​](https://marketplace.gohighlevel.com/docs/webhook/VoiceAiCallEnd#example "Direct link to Example")

    {  "id": "CALL_abcdef123456",  "locationId": "LOC_1234567890",  "agentId": "507f1f77bcf86cd799439011",  "contactId": "contact_abc123",  "fromNumber": "+12345678901",  "createdAt": "2025-08-01T00:00:00.000Z",  "duration": 187,  "summary": "Caller requested appointment details and received follow-up instructions.",  "transcript": "Hello…",  "translation": { "transcript": "Hola…", "language": "es" },  "extractedData": { "phoneNumber": "+1234567890" },  "executedCallActions": [    {      "_id": "64b7c5a1e1f2a3b4c5d6e7f8",      "actionType": "CALL_TRANSFER",      "actionName": "Transfer to Sales",      "actionParameters": {        "triggerPrompt": "When caller asks for pricing",        "transferToType": "number",        "transferToValue": "+12345678901",        "triggerMessage": "Connecting you now"      },      "executedAt": "2025-08-01T00:00:20.000Z",      "triggerReceivedAt": "2025-08-01T00:00:18.000Z"    },    {      "_id": "64b7d0a2b3c4d5e6f7a8b9c0",      "actionType": "CUSTOM_ACTION",      "actionName": "Lookup Order",      "actionParameters": {        "triggerPrompt": "When caller provides order number",        "triggerMessage": "Let me check that",        "apiDetails": {          "url": "https://api.example.com/orders",          "method": "GET",          "authenticationRequired": true,          "authenticationValue": "Bearer sk_live_xxx",          "headers": [{ "key": "x-tenant", "value": "acme" }],          "parameters": [{ "name": "orderId", "description": "Order ID", "type": "string", "example": "ORD-123" }]        },        "selectedPaths": ["data.orderId", "status"]      },      "executedAt": "2025-08-01T00:00:30.000Z",      "triggerReceivedAt": "2025-08-01T00:00:28.000Z"    }  ],  "messageId": "msg_123456",  "trialCall": false}

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