WEBVTT

C01
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Open Lab, choose New agent, and start the guided creation flow.

C02
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Choose From prompt to describe the Agent directly, or From chats to include examples of the work it should handle.

C04
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This synthetic example starts with three chats: Acme has renewal blockers, Northstar is expanding, and the team needs a weekly account review. Add them with the Agent purpose.

C06
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Review the selected excerpts as examples. OpenPond turns their recurring goals, decisions, corrections, and answer patterns into the first Agent plan.

C07
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The draft converts those examples into the Agent's purpose, chat behavior, runnable actions, output formats, and Evals for your review.

C08
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The right side panel asks how the Agent should prioritize conflicting account risks.

C09
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Before creation, review the proposed name, chat endpoint, runnable actions, Evals, and output formats.

C09A
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If the plan misses a requirement, open Edit plan and describe the change in plain language before any Agent source is created.

C09B
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Review the revised plan, then click Confirm plan to create the Agent and run its Evals.

C10
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This is the creation result: OpenPond built the Agent and passed its behavior Evals against the Account Health examples.

C11
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After the Evals pass, the Agent is saved to your Profile and is ready to use.

C12
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The Agent page shows its purpose, chat entrypoint, and runnable account actions.