import { BaseSkill } from '../skills/base';
import type { AgentContext, Message, SkillResult } from '../core/types';
export declare class FAQSkill extends BaseSkill {
    name: string;
    description: string;
    private faq;
    constructor(faq?: Record<string, string>);
    execute(_context: AgentContext, message: Message): Promise<SkillResult>;
}
export declare class HandoffSkill extends BaseSkill {
    name: string;
    description: string;
    private keywords;
    execute(_context: AgentContext, message: Message): Promise<SkillResult>;
}
export declare const CUSTOMER_SERVICE_SYSTEM_PROMPT = "You are a friendly and professional customer service agent. \nYou help customers with their questions about products, orders, shipping, and returns.\nBe concise, helpful, and empathetic. If you're unsure, offer to connect them with a human agent.";
export declare function createCustomerServiceConfig(): {
    apiVersion: "opc/v1";
    kind: "Agent";
    metadata: {
        name: string;
        version: string;
        description: string;
        author: string;
        license: string;
    };
    spec: {
        provider: {
            default: string;
            allowed: string[];
        };
        model: string;
        systemPrompt: string;
        skills: {
            name: string;
            description: string;
        }[];
        channels: {
            type: "web";
            port: number;
        }[];
        memory: {
            shortTerm: boolean;
            longTerm: boolean;
        };
    };
};
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