{
    "type": "object",
    "properties": {
        "article_count": {
            "type": "integer"
        },
        "create_article_sender_id": {
            "type": "integer"
        },
        "create_article_type_id": {
            "type": "integer"
        },
        "created_at": {
            "type": "string"
        },
        "created_by_id": {
            "type": "integer"
        },
        "customer_id": {
            "type": "integer"
        },
        "escalation_at": {
            "type": "null"
        },
        "group_id": {
            "type": "integer"
        },
        "id": {
            "type": "integer"
        },
        "note": {
            "type": "null"
        },
        "number": {
            "type": "string"
        },
        "owner_id": {
            "type": "integer"
        },
        "pending_time": {
            "type": "null"
        },
        "preferences": {
            "type": "object",
            "properties": {
                "channel_id": {
                    "type": "integer"
                }
            }
        },
        "priority_id": {
            "type": "integer"
        },
        "state_id": {
            "type": "integer"
        },
        "title": {
            "type": "string"
        },
        "updated_at": {
            "type": "string"
        },
        "updated_by_id": {
            "type": "integer"
        }
    },
    "version": 1
}