{
    "type": "object",
    "properties": {
        "article_count": {
            "type": "integer"
        },
        "articles": {
            "type": "array",
            "items": {
                "type": "object",
                "properties": {
                    "attachments": {
                        "type": "array",
                        "items": {
                            "type": "object",
                            "properties": {
                                "filename": {
                                    "type": "string"
                                },
                                "id": {
                                    "type": "integer"
                                },
                                "preferences": {
                                    "type": "object",
                                    "properties": {
                                        "Content-Disposition": {
                                            "type": "string"
                                        },
                                        "Content-ID": {
                                            "type": "string"
                                        },
                                        "Content-Type": {
                                            "type": "string"
                                        },
                                        "Mime-Type": {
                                            "type": "string"
                                        }
                                    }
                                },
                                "size": {
                                    "type": "string"
                                },
                                "store_file_id": {
                                    "type": "integer"
                                }
                            }
                        }
                    },
                    "body": {
                        "type": "string"
                    },
                    "content_type": {
                        "type": "string"
                    },
                    "created_at": {
                        "type": "string"
                    },
                    "created_by": {
                        "type": "string"
                    },
                    "created_by_id": {
                        "type": "integer"
                    },
                    "id": {
                        "type": "integer"
                    },
                    "internal": {
                        "type": "boolean"
                    },
                    "sender": {
                        "type": "string"
                    },
                    "sender_id": {
                        "type": "integer"
                    },
                    "ticket_id": {
                        "type": "integer"
                    },
                    "type": {
                        "type": "string"
                    },
                    "type_id": {
                        "type": "integer"
                    },
                    "updated_at": {
                        "type": "string"
                    },
                    "updated_by": {
                        "type": "string"
                    },
                    "updated_by_id": {
                        "type": "integer"
                    }
                }
            }
        },
        "checklist_id": {
            "type": "null"
        },
        "create_article_sender_id": {
            "type": "integer"
        },
        "create_article_type_id": {
            "type": "integer"
        },
        "created_at": {
            "type": "string"
        },
        "created_by_id": {
            "type": "integer"
        },
        "customer_id": {
            "type": "integer"
        },
        "group_id": {
            "type": "integer"
        },
        "id": {
            "type": "integer"
        },
        "internal_issue_type": {
            "type": "null"
        },
        "internal_ticket": {
            "type": "boolean"
        },
        "note": {
            "type": "null"
        },
        "number": {
            "type": "string"
        },
        "owner_id": {
            "type": "integer"
        },
        "preferences": {
            "type": "object",
            "properties": {
                "escalation_calculation": {
                    "type": "object",
                    "properties": {
                        "calendar_id": {
                            "type": "integer"
                        },
                        "calendar_updated_at": {
                            "type": "string"
                        },
                        "escalation_disabled": {
                            "type": "boolean"
                        },
                        "first_response_at": {
                            "type": "string"
                        },
                        "last_contact_at": {
                            "type": "string"
                        },
                        "last_update_at": {
                            "type": "string"
                        },
                        "sla_id": {
                            "type": "integer"
                        },
                        "sla_updated_at": {
                            "type": "string"
                        }
                    }
                }
            }
        },
        "priority_id": {
            "type": "integer"
        },
        "product": {
            "type": "string"
        },
        "resolution": {
            "type": "string"
        },
        "state_id": {
            "type": "integer"
        },
        "sub_priority": {
            "type": "string"
        },
        "ticket_severity": {
            "type": "string"
        },
        "title": {
            "type": "string"
        },
        "type_from_ahlsell": {
            "type": "string"
        },
        "updated_at": {
            "type": "string"
        },
        "updated_by_id": {
            "type": "integer"
        },
        "wait_for_3rd_party": {
            "type": "string"
        }
    },
    "version": 1
}