script(type="text/template")#dashboard-template
  section#dashboard.dashboard
    .row
      .columns.medium-4.medium-offset-4.small-10.small-offset-1
        img(src='/skin/images/logo-horizontal.svg')#dashboard-logo
      .row
        .columns.large-10.large-offset-1.small-10.small-offset-1
          h2 Welcome to Help.com Chat. You can navigate the app by clicking on
            |  the icons on the left.
            br
            | If you have any questions, feel free to click the question mark in
            |  the upper right to get in touch. You can also email us directly at 
            a(href='mailto:cs@help.com', target='_top') cs@help.com
            | .
      .row.dashboard-info
        .columns.large-10.large-offset-1.small-12
          .row.dashboard-individual
            .columns.large-4.medium-4.small-12
              img(src='/skin/images/away.svg')
            .columns.large-8.medium-8.small-12
              p Set your availablity by clicking on the dropdown next to your
                |  picture on the upper left. Set yourself as "Available" if you
                |  want to receive new chats.
            hr.columns.small-11
          .row.dashboard-individual
            .columns.large-4.medium-4.small-12
              img(src='/skin/images/user.svg')
            .columns.large-8.medium-8.small-12
              p Click the user icon on the upper right to sign out of Help.com
                |  Chat when you're done for the day.
            hr.columns.small-11
          .row.dashboard-individual
            .columns.large-4.medium-4.small-12
              img(src='/skin/images/chat.svg')
            .columns.large-8.medium-8.small-12
              p Keep an eye on the conversation icon to see how many chats you 
                | have assigned to you and to jump into chats.
            hr.columns.small-11
          .row.dashboard-individual.managers-only
            .columns.large-4.medium-4.small-12
              img(src='/skin/images/reporting.svg')
            .columns.large-8.medium-8.small-12
              p We have detailed reports on volume, customer satisfaction, and
                |  responsiveness. Click the bar graph icon to check them out.
             hr.columns.small-11
          .row.dashboard-individual
            .columns.large-4.medium-4.small-12
              img(src='/skin/images/users.svg')
            .columns.large-8.medium-8.small-12
              p Click on the two people icon to see an overview of queued and
                |  active chats, visitors on your website, chat history, and the
                |  supervisor dashboard.
             hr.columns.small-11
          .row.dashboard-individual.managers-only
            .columns.large-4.medium-4.small-12
              img(src='/skin/images/admin.svg')
            .columns.large-8.medium-8.small-12
              p Managers can add and modify users and add and remove tags from 
                |  the admin section.
          .row
            .columns.small-12
              - var blockquote = [];
              - blockquote[0] = ['The goal as a company is to have customer service that is not just the best but legendary.', 'Sam Walton'];
              - blockquote[1] = ['You are serving a customer, not a life sentence. Learn how to enjoy your work.', 'Laurie McIntosh'];
              - blockquote[2] = ['Your customer doesn’t care how much you know until they know how much you care.', 'Damon Richards'];
              - blockquote[3] = ['Kind words can be short and easy to speak, but their echos are truly endless.', 'Mother Teresa'];
              - blockquote[4] = ['Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong.', 'Donald Porter'];
              - blockquote[5] = ['Good service is good business.', 'Siebel Ad'];
              - blockquote[6] = ['In the world of Internet Customer Service, it’s important to remember your competitor is only one mouse click away.', 'Doug Warner'];
              - blockquote[7] = ['Know what your customers want most and what your company does best. Focus on where those two meet.', 'Kevin Stirtz'];
              - blockquote[8] = ['Loyal customers, they don’t just come back, they don’t simply recommend you, they insist that their friends do business with you.', 'Chip Bell'];
              - blockquote[9] = ['If you’re not serving the customer, your job is to be serving someone who is.', 'Jan Carlzon'];
              - blockquote[10] = ['Customer service is just a day in, day out ongoing, never ending, unremitting, persevering, compassionate, type of activity.', 'Leon Gorman'];
              - blockquote[11] = ['He profits most who serves best.', 'Arthur F. Sheldon'];
              - blockquote[12] = ['Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves.', 'Steve Jobs'];
              - var quote = blockquote[Math.floor(Math.random()*blockquote.length)];
              blockquote=quote[0]
                footer=quote[1]