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Our repairs team work hard to keep your council homes safe, warm and in good repair all year round.

\n\n

Report all non-emergency repairs online

\n\n

Reporting online is quick and easy with your Camden Account – you can report a repair 24 hours a day, seven days a week. The appointments you can book online are exactly the same as the appointments our call handlers can book.

\n\n

How to report online:

\n\n
    \n
  1. Log in or sign up
    2. \n
  2. Select 'Housing' then 'Request a repair'
    3. \n
  3. Choose an appointment that suits you
    4. \n
  4. We'll text you to confirm your appointment
    5. \n
\n\n

The first time you report a repair, you will need your rent number. You’ll find it on the bottom right hand corner of your rent statement.

\n" }, { "heading": "Damp and mould", "id": "damp-and-mould", "html": "

\n Please report any damp and mould in your council home to us straight away so that we can help. We have a team who are responsible for helping residents get rid of damp and mould.\n

\n

\n When you report damp and mould in your home to our repairs service, a member of the team will visit your home within 10 working days. They will assess the damp and mould and discuss and agree the next steps with you.\n

\n

\n Report damp and mould\n

\n

\n You can report using our online form, webchat, Whatsapp, text message or phone.\n

\n" } ] }, "html": "
\n \n
\n
\n

Report a repair

\n\n

Our repairs team work hard to keep your council homes safe, warm and in good repair all year round.

\n\n

Report all non-emergency repairs online

\n\n

Reporting online is quick and easy with your Camden Account – you can report a repair 24 hours a day, seven days a week. The appointments you can book online are exactly the same as the appointments our call handlers can book.

\n\n

How to report online:

\n\n
    \n
  1. Log in or sign up
    2. \n
  2. Select 'Housing' then 'Request a repair'
    3. \n
  3. Choose an appointment that suits you
    4. \n
  4. We'll text you to confirm your appointment
    5. \n
\n\n

The first time you report a repair, you will need your rent number. You’ll find it on the bottom right hand corner of your rent statement.

\n\n
\n
\n \n
\n
\n

Damp and mould

\n\n

\n Please report any damp and mould in your council home to us straight away so that we can help. We have a team who are responsible for helping residents get rid of damp and mould.\n

\n

\n When you report damp and mould in your home to our repairs service, a member of the team will visit your home within 10 working days. They will assess the damp and mould and discuss and agree the next steps with you.\n

\n

\n Report damp and mould\n

\n

\n You can report using our online form, webchat, Whatsapp, text message or phone.\n

\n\n
\n
\n \n\n \n\n \n
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