Title

First name

Last name

Mobile number

Customer has no email

Select if the customer does not have an email address

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Used to login to your account

Password

Set a new password for your account

Your email is already in our system, so you don't need to enter your password again.

Do you have any special requirements that might require additional services?

Address

I am the legal owner of my property (optional)

Use this address as my billing address (optional)

Do you have a smart meter fitted at this address?

Yes

I don't know

If you’ve got an advanced or smart meter at home, when you switch to OVO it may lose some ‘smart’ functionality (like sending meter readings) and become more of a traditional meter. If so, you’ll need to give us readings yourself. Find out more here.

Please select how you'd like to receive account information

FAQ

Do I need to tell my current supplier I’m switching?

No – once you’ve completed the switch by filling in your details on this page, we’ll handle everything for you.

Can they object to me switching?

It’s very unlikely, but if they do, we’ll be in touch to help you sort things out.

FAQ

When will you take my Direct Debit payment each month?

Let us know your Direct Debit details and we’ll set up a monthly payment for the next available date for you. Please tell us in plenty of time if you want to change your payment date, as we have to give your bank or building society at least 5 days’ notice of a new Direct Debit instruction.

When will I get my first statement?

We’ll provide your first statement within 28 days of your Change of Tenancy date.

FAQ

Do I need to tell my current supplier I’m switching?

Can they object to me switching?

FAQ

When will you take my Direct Debit payment each month?

When will I get my first statement?

Must read this to the Customer

Must be a definitive yes to Continue