# Product And Support Verification Checklist

Use for work led by Strategi Produk or Khidmat Pelanggan.

## Before Sign-Off

- User problem and desired outcome are clear
- Scope boundaries are explicit
- Acceptance criteria or support success criteria are defined
- Onboarding or support pain points were identified, not guessed
- Tradeoffs between speed, complexity, and support load were noted

## Verification

- Proposed flow or scope was checked against real constraints
- Risks to activation, retention, or support burden are listed
- Follow-up roles needed for implementation are explicit
- Residual uncertainty is stated clearly