Bitcoin is a open source P2P digital network created in 2009 by pseudonymous author Satoshi Nakamoto. The protocol allows the user to send, store and receive value at a significant low cost and in a short matter of time. Bitcoin avoids the need for central authorities and issuers.

It is just a marketplace, where people interested in buying bitcoins find sellers interested in selling their bitcoins and vice-versa.

SurBitcoin allow buyers deposit Venezuelans Bolivares and sellers deposit Bitcoins. SurBitcoin then allows buyers transact with sellers.

SurBitcoin allow buyers deposit Venezuelans Bolivares and sellers deposit Bitcoins. SurBitcoin then allows buyers transact with sellers.

No. We are providing a service. Think on the exchange like eBay, we are just providing a service where you can find buyers or sellers.

All we do is provide a safe and simple environment to trade with other users, that is all.

We guarantee that buyers get their bitcoins and sellers get their money at agreed price.

Blinktrade is the technology provider.

The exchange operator hire the service of blinktrade.

Blinktrade only provides IT services for the exchange operator.

The exchange operator is de facto the company operating the exchange. By operating we means: Accepting deposits, Processing withdrawals, verifiying customers identities and allowing customers to trade safely.

You just need to go to blinktrade and click on “Apply to be a partner” section and fill out the form.

To deactivate your exchange trader account, go to “Account” and select “Settings” from the side menu. Click “Deactivate account” and proceed.

Opening a trading account at the exchange is easy, fast and free. Click “sign up” , fill out the form and log in. After your login, the exchange operator will require your personal name, address and documentation. After your documentation is verified by the exchange operator your account will be credited with a bonus in your local currency. From that point you are all set to buy your first bitcoin!

On the main menu, click on “Deposit local currency” and a new window will appear. You will have to specify the amount of FIAT you want to deposit in order to buy bitcoins. Have in mind that the broker will charge you a fee every time you wish to make a deposit. In a deposit of $800 with a fee of 1.65% you will see $786.8 credited on your balance.

As simple as the deposit process. Request a withdrawal in the main menu and a new window will appear showing the steps you have to follow. After specifying the amount and filling in the required information (account #, swift#…) the money will be sent to your account. Please be aware we apply applies a fee on every withdrawal.

When you want to receive bitcoins all you have to do is request a withdrawal on the main menu. You will have to specify the amount and provide the public key in which you want those btc to be sent. Please take your time to introduce the btc address correctly as bitcoin transactions are irreversible.

Our main concern is to allow traders to interact within a safe environment. Bitcoins are stored in a multisignature cold storage wallet and away from the servers of the exchange. So even though if the server of the exchange has been hacked the bitcoins are out of the reach of the bad boys.

The multisignature wallet requires 2 out of 3 signatures in order to be able to move the bitcoins. the exchange operator holds one of the 3 keys. The other 2 are held by BlinkTrade and a mediator who will take part of the process in case there is a dispute between the exchange operator and BlinkTrade.

This means that even though a hacker compromises the servers of the exchange, he will also have to compromise the servers of BlinkTrade to be able to take the bitcoins. The odds are extremely low for that to happen.

Each time the bitcoins have to be moved from the multisignature wallet to the hot wallet (which is connected to the internet for processing fast withdrawals) BlinkTrade will previously verify the system and perform a proof of solvency of the bitcoins. In other words, every time the bitcoins are moved from multisignature cold storage to hot storage, we perform a complete check of the system.

The hot wallet is kept in the servers of blockchain.info and we only keep a small amount of bitcoins to be able to cover the operations of the day. Further more, all the safety measures of the hot wallet are run by blockchain.info

No exchange in the world is 100% secure. So even though we perform all the security measures, we don’t want to create a bitcoin pot of gold that will challenge hackers to try to compromise the exchange.

We encourage the users to only deposit their bitcoins when they are going to sell them, and not using the exchange to bank on their bitcoins. The safest procedure is to always hold your bitcoins in your wallet until you want to trade them.

Our principle is that the bitcoins deposited in the exchange are there to be exchanged for your local currency. In consequence, to guarantee safety and speed in the trade, the exchange operator keeps possession of deposits either in FIAT and in BTC.

You need to choose the quantity of bitcoins you want to buy and specify the rate you are willing to pay for those bitcoins. The rate is always determined by the price of 1 bitcoin. Compare it to the price of a gallon of gas in USD.