Faq Can I Keep Track Of All My Past Activity On The Platform

Fri, 07 Nov 2014 00:00:00 -0200

layout: post title: “Can I keep track of all my past activity in the platform?” date: 2014-11-07 00:26:00 categories: en_US blog

Yes. On the main menu go to “ledger” where a record of all the transactions is kept. You can also check your history of deposits and withdrawals by going to the main menu and clicking either on “deposits” or “withdrawals”.

Faq Can I Audit The Balance Of The Wallets Of The Exchange

Fri, 07 Nov 2014 00:00:00 -0200

layout: post title: “Can I audit the balance of the wallets of the exchange?” date: 2014-11-07 00:25:00 categories: en_US blog

Yes. Both public keys for the hot and cold wallets are available for auditing. All you have to do is go to blockchain.info and enter the adress you want to check out.

Where is your bank account information?

Thu, 06 Nov 2014 22:24:00 -0200

In order to be able to deposit funds into the exchange, the operator team has to verify your bank account. Once that process has been made you can deposit your funds.

All the necessary bank information will pop up in a new window when you request a deposit order on the main menu.

Who pays the withdrawal fee?

Thu, 06 Nov 2014 22:23:00 -0200

In both cases of withdrawing FIAT or BTC the fees are on the trader’s side. FIAT fees are established by the broker. BTC fees are established by the blockchain.

How long does a BTC withdrawal take?

Thu, 06 Nov 2014 22:22:00 -0200

As in the same case for depositing BTC, withdraw timing is subject to the speed of the blockchain network to confirm that specific transaction.

How long does a FIAT withdrawal take?

Thu, 06 Nov 2014 22:21:00 -0200

It should not take any longer than 24 hours. However, in periods of high activity the broker may take longer to transact the withdraw.

Can I deposit funds from a bank account other than my own?

Thu, 06 Nov 2014 22:20:00 -0200

Yes. Users are able to deposit money from third party bank accounts as long as they provide a valid form of id and authentication.

What is the instant deposit mode?

Thu, 06 Nov 2014 22:19:00 -0200

It’s a feature of the exchange that enables trusted and verified users to start trading even though the FIAT deposit hasn’t still been verified by the broker. The account of the user gets credited without the need of waiting for deposit confirmations.

How long does a BTC deposit take?

Thu, 06 Nov 2014 22:18:00 -0200

As long as the blockchain network takes to confirm the transaction. Usually no longer than 10 minutes. For deposits higher than 2 BTC, we require 3 confirmations that can take up to 30 minutes. And for amounts higher than 10 BTC, we require of 6 confirmations that can take up to 60 minutes.

How long does a FIAT deposit confirmation take?

Thu, 06 Nov 2014 22:17:00 -0200

If you perform the deposit from an account of the same bank used by the exchange the confirmation will be made within 24 hours. If you do the deposit from a different bank in the country/region, the confirmation can take as long as 48 hours.