Contrary to other reviews, I have zero complaints about the service or the prices. I have been getting tire service here for the past 5 years now, and compared to my experience with places like Pep Boys, these guys are experienced and know what they're doing. Also, this is one place that I do not feel like I am being taken advantage of, just because of my gender. Other auto mechanics have been notorious for capitalizing on my ignorance of cars, and have sucked my bank account dry. But here, my service and road coverage has all been well explained - and let up to me to decide. And they just renovated the waiting room. It looks a lot better than it did in previous years. Friendly staff, same starbucks fair you get anywhere else. Sometimes the lines can get long. The food is good. Unfortunately the service is very hit or miss. The main issue seems to be with the kitchen, the waiters and waitresses are often very apologetic for the long waits and it's pretty obvious that some of them avoid the tables after taking the initial order to avoid hearing complaints.