{
  "schemaVersion": 2,
  "id": "windows-sandbox-helper-missing",
  "title": "Windows sandbox helper or resource is missing",
  "category": "sandbox",
  "severity": "high",
  "platforms": [
    "windows"
  ],
  "match": {
    "any": [
      {
        "regex": "orchestrator_helper_launch_failed|sandbox helper.*(missing|not found)|codex-windows-sandbox.*(missing|not found)|module could not be found",
        "flags": "i"
      }
    ]
  },
  "summary": "A Codex Windows sandbox helper/resource appears to be missing or could not be loaded.",
  "explanation": "The sharpest reported shape (openai/codex#41411): every terminal, file, and task operation fails before the command starts with 'Failed to create unified exec process: orchestrator_helper_launch_failed: setup refresh failed to launch helper: helper=codex-windows-sandbox-setup.exe error=program not found', reproducible with a trivial Get-Date. It persisted across a Windows restart, the app Repair option, a full app Reset, and an auto-update from 26.820.9563.0 to 26.825.4187.0.",
  "actions": [
    "Do not download replacement helper binaries from third-party sources.",
    "Repair or reinstall Codex from the same official installation channel - but note openai/codex#41411 verified that Repair, Reset, an auto-update, and a Windows restart were all insufficient, so capture logs instead of reinstalling repeatedly.",
    "Rerun doctor after reinstall and preserve the exact missing helper path if the issue remains."
  ],
  "links": [
    {
      "type": "github_issue",
      "url": "https://github.com/openai/codex/issues/41411",
      "label": "openai/codex#41411"
    }
  ],
  "tags": [
    "windows",
    "sandbox",
    "install"
  ],
  "i18n": {
    "zh-CN": {
      "title": "Windows Sandbox helper / 资源缺失",
      "summary": "Codex 的 Windows sandbox helper 或相关资源似乎缺失或无法加载。",
      "explanation": "最尖锐的报告形态（openai/codex#41411）：所有终端、文件和任务操作在命令开始前就失败，报 'Failed to create unified exec process: orchestrator_helper_launch_failed: setup refresh failed to launch helper: helper=codex-windows-sandbox-setup.exe error=program not found'，用 Get-Date 这样的平凡命令即可复现。它跨 Windows 重启、应用修复、完整应用重置、以及 26.820.9563.0 到 26.825.4187.0 的自动更新持续存在。",
      "actions": [
        "不要从第三方来源下载替代 helper 二进制文件。",
        "通过同一官方安装渠道修复或重装 Codex——但注意 openai/codex#41411 已验证修复、重置、自动更新和重启 Windows 全都无效，所以应保存日志而不是反复重装。",
        "重装后重新运行 doctor；若仍失败，保留准确的缺失路径。"
      ]
    },
    "ja": {
      "title": "Windows サンドボックスのヘルパーまたはリソースがない",
      "summary": "Codex Windows サンドボックスのヘルパー/リソースが欠けているか読み込めないようです。",
      "explanation": "最も先鋭な報告形（openai/codex#41411）: すべての端末・ファイル・タスク操作がコマンド開始前に失敗し、'Failed to create unified exec process: orchestrator_helper_launch_failed: setup refresh failed to launch helper: helper=codex-windows-sandbox-setup.exe error=program not found' を返します。Get-Date のような自明なコマンドで再現します。Windows 再起動・アプリの修復・完全なリセット・26.820.9563.0 から 26.825.4187.0 への自動更新をまたいで持続しました。",
      "actions": [
        "ヘルパーバイナリを第三者源からダウンロードしないでください。",
        "同じ公式インストール経路から Codex を修復・再インストールします。ただし openai/codex#41411 では、修復・リセット・自動更新・Windows 再起動のすべてが不十分と検証済みのため、再インストールの繰り返しではなくログを保存してください。",
        "再インストール後に doctor を再実行し、問題が残るなら欠けているヘルパーの正確なパスを保存します。"
      ]
    }
  }
}