{ "Default Fallback Intent": { "trainingPhrases": [ "default" ], "parameters": {}, "action": "Default Fallback Intent" }, "taskModule": { "trainingPhrases": [ "task module" ], "parameters": { "mainMsg": "", "managerApprovalNo": "" }, "action": "taskModule" }, "Default Welcome Intent": { "trainingPhrases": [ "userloggedinsuccessfully", "login success", "hi", "i greet you", "Good morning", "Good night", "Good evening", "Good afternoon", "gud mrg", "welcome", "Hai", "talk to smart coco", "talk to teams coco", "smart coco", "teams coco", "hey", "hello", "hey there", "a good day", "hello there", "long time no see", "I greet you", "hello again", "howdy", "hello hi", "just going to say hi", "lovely day isn't it", "greetings", "heya", "hmm", "k", "नमस्ते" ], "parameters": { "mainMsg": "", "managerApprovalNo": "" }, "action": "welcome" }, "mainMenu": { "trainingPhrases": [ "showfullmainmenu", "fullmainmenu", "take me to menu", "take me to main menu", "back to main menu", "back", "take me to home", "Home🏠", "Home 🏠", "🏠Home", "🏠 Home", "home", "go back", "go to home", "take me to the home menu", "Im fed up with you , so go back to home", "go to main menu", "mainMenu", "menu", "main Menu", "cancel", "please cancel", "cancel coco", "can you cancel", "can you cancel coco", "i don't want to do now", "i don't want to", "not now", "may be afterward", "maybe after some time", "not at the moment", "show me the start screen", "not right now", "don't want to proceed", "dont want to proceed", "don't want", "dont want", "okay", "gd", "talk to smart coco", "talk to coco", "talk to teams coco", "talk to teams", "don't want now", "dont want now", "not needed", "no need to reset", "may be later", "after sometime", "want to go out", "i don't want to apply", "i dont want to apply", "not required", "hmmmm", "hmm", "hm", "hmmm", "i dont want to reset", "i don't want to reset", "i dont want to proceed", "i don't want to proceed", "not intrested", "may be some other time", "some other time", "okk", "ok", "not interested", "not really", "okk i'm done", "done", "i'll apply later", "i will apply later", "Well later", "i'm not ready", "get back", "okk get back", "back", "later", "take me home", "k", "kk", "kkk", "I'm done", "quit my conversation", "stop my conversation", "i want to exit my conversation", "testsdss", "I would like to see my exception", "can you help me?", "help me", "signin", "login" ], "parameters": { "mainMsg": "", "subMsg1": "", "subMsg2": "", "userStorage": "" }, "action": "mainMenu" }, "ApplyingLeaveYes_PS": { "trainingPhrases": [ "confirm apply leave" ], "parameters": { "leaveType": "", "startDate": "", "endDate": "", "confirmLeave": "", "days": "" }, "action": "ApplyingLeaveYes" }, "ApplyingLeave_PS": { "regexPatterns": [ [ "create|raise|apply|applying|new|take|taking|add", "leave|absence|off|el" ] ], "trainingPhrases": [ "apply leave", "sick", "take leave", "apply oph leave", "apply el on bir", "off on bir", "leave on anni", "not comming to office", "take day off", "gonna take rest", "apply absence", "out of office", "vacation", "go head and take off", "i am not feeling well", " i am going for a marriiage", "i have to attend a wedding", "i am going to my native", "take a leave", "apply for a leave", "I want to apply leave", "new leave", "suffering from", "create a leave for me", "apply leave for me", "Please raise leave for me", "Can you help applying leave for me", "i am looking for apply leave", "create leave", "need day off", "taking off", "half day leave", "i wont be available", "not be able to attend office", "Planning to leave", "request for taking leave", "apply leave from next day to day", "did i take any leave or oph", "apply an el", "Help me with applying leave request" ], "parameters": { "leaveType": "", "startDate": "", "endDate": "", "confirmLeave": "", "days": "", "celebrationType": "" }, "action": "ApplyingLeave" }, "RaiseException_AT": { "regexPatterns": [ [ "create|raise|request|apply", "attendance|attendence|holiday", "exception" ], [ "cover|create|raise|request|apply|applying|new|take|taking|add", "shortfall|Exception|swfh|attendance|attendence|holiday" ] ], "trainingPhrases": [ "raise exception", "Raise Exception", "Where to raise exception", "I want to raise exception", "raise exception request", "Create Exception", "take exception", "add exception", "Raise new Exception", "create new Exception", "need to raise exception", "raise exception for me", "create exception for me", "raise one exception for me", "create one exception for me", "looking to raise exception", "how to raise exception", "i want to add attendance exception", "i want to create attendance exception", "i want to create new attendance exception", "i want to add new attendance exception", "i want to raise attendance exception", "i want to raise a attendance exception request", "raise a attendance exception for me", "forgot id card", "apply attendance exception", "work time correction", "card not bought", "swipe not recognized recorded", "cover shortfall", "lost my card", "i have taken work from home", "i have forgotten my card", "Where to raise wfh", "How can I apply work from home request", "Where can I raise work from home request" ], "parameters": { "fromDate": "", "toDate": "", "exitDate": "", "inTime": "", "outTime": "", "reason": "", "remark": "", "reasonList": [] }, "action": "raiseException" }, "raiseExceptionYes_AT": { "trainingPhrases": [ "confirm raise exception" ], "parameters": {}, "action": "raiseExceptionYes" }, "approvalExceptionChip_PS": { "trainingPhrases": [ "mss", "Manager Self Service", "approval(s)", "approvals", "approval", "approvals pending with me", "lookup for approval", "approve" ], "parameters": {}, "action": "approvalExceptionChip" }, "attendanceExceptionMainIntent_AT": { "trainingPhrases": [ "help attendance", "Attendance", "Attendance Exception", "go to attendance module", "find my attendance details" ], "parameters": {}, "action": "attendanceExceptionMainIntent" }, "psMainIntent_PS": { "trainingPhrases": [ "go to absence module", "hr", "phrms", "people hrms", "hrms", "peoplesoft", "pshrms", "p - soft", "peoplesoft hrms", "Hr Assistant", "Absence" ], "parameters": {}, "action": "psMainIntent" }, "viewRaisedException_AT": { "regexPatterns": [ [ "details|view|show", "exception|exceptions" ] ], "trainingPhrases": [ "show exception", "show exceptions raised by me", "Show me the exceptions raised on", "show my raised exception", "show my exception details", "get my exception details", "about my exception", "get attendance exception raised by me", "view attendance exception", "i want to view my raised exception", "can i see attendance exception raised by me", "can you please show me all the attendance exception raised by me", "i want to view my exception raised so far", "list raised leave exception", "view exception", "view exception raised by me", "my exception", "the exceptions raised", "view my exception", "Show me my attendance exception", "list my leave exception", "Show all attendance exception raised by me", "i want to view raised exception", "view my exception", "attendance exception raised by me", "i want to see my exception", "list my leave exception", "i want to view my exception raised", "view my attendance exception", "i want to view the raised exception", "view attendance exception by me", "view the attendance exception raised by me", "get attendance exception by me", "get me all the attendance exception raised by me", "can you show me attendance exception raised by me", "please view attendance exception raised by me", "please get me all the attendance exception raised by me", "please show attendance exception raised by me", "view all attendance exception raised by me", "view raised exceptions", "show my attendance exception", "exception history", "applied exception", "like to see my exception", "i would like to see my exception", "like to see my exception", "status of my exception" ], "parameters": { "attendanceViewExceptionStatus": "", "datePeriod": "", "date": "", "LeaveHistoryStatus": "" }, "action": "viewRaisedException" }, "cancelAttendanceException_AT": { "regexPatterns": [ [ "remove|delete|drop|revoke|cancel", "Attendance|holiday", "exception" ], [ "remove|delete|drop|revoke|cancel", "Attendance|holiday|exception" ] ], "trainingPhrases": [ "Cancel Attendance Exception", "cancel the exception", "cancel the exception", "Cancel Exception", "Cancel exception", "remove exception", "drop exception", "delete attendance exception", "cancel exception raised by me", "can you please cancel my attendance exception", "delete my attendance exception", "delete exception applied on", "please cancel my attendance exception", "i want to cancel my attendance exception", "revoke exception" ], "parameters": { "startDate": "", "endDate": "" }, "action": "cancelAttendanceException" }, "cancelAttendanceExceptionFollowUp_yes_AT": { "trainingPhrases": [ "Confirm cancel exception" ], "parameters": {}, "action": "cancelAttendanceException_AT.cancelAttendanceException_AT-yes" }, "IncidentDescriptionYes_ITSM": { "trainingPhrases": [ "confirm create incident" ], "parameters": { "Subcategory": "", "Project": "", "Location": "", "Building": "", "Symptom": "", "WorkGroupName": "", "Priority_Name": "", "Department": "", "Incident_Description": "" }, "action": "createIncidentYes" }, "cancelIncident_ITSM": { "regexPatterns": [ [ "cancel|remove|drop|delete|Cancel", "incident|issues|issue" ] ], "trainingPhrases": [ "cancel my incident", "Cancel the incidents", "Cancel my incidents", "i want to cancel my incident", "cancel incident", "cancel my issues", "cancel my applied issue", "remove incident", "help me to cancel incident", "i want to cancel my issue" ], "parameters": { "IncidentID": "" }, "action": "cancelIncident" }, "cancelIncPost_ITSM": { "trainingPhrases": [ "confirm cancel incident" ], "parameters": { "comments": "" }, "action": "cancelIncPost" }, "createIntent_ITSM": { "trainingPhrases": [ "how to raise ticket for new laptop", "I need assistance with cherwell", "I need help in", "i want to install 7-zip on my system", "i need admin access", "my desktop has virus", "i want to change my work location/workstation", "i need telephone extension in my workstation", "i want to move my telephone extension", "my hardware needs to be upgraded", "i want to replace my data card", "i want to surrender my asset", "i want to change my timesheet entries", "i need administrator permission to delete a file", "i want to install putty on my system", "my id card is expired", "my id card is stolen", "i lost my id card", "my system got locked", "my system got freezed", "need software installed", "need system patched", "need antivirus updated", "request hr letter", "request address proof", "new laptop request", "upgrade corporate plan", "I want to install a software", "I need new laptop", "my line is down", "Printer is not working in CDR plant", "is my line down", "line seems to be down", "line is broken", "printer not installed", "printer not working", "having issues with line", "having issues with printer", "issue with printer", "issue with line", "attendance tracker is not working", "AC throwing air directly into my place", "Very much air thrown in my seat", "Need Mic system for Award distribution ceremony.", "The pedestal is not working and unable to open. Need help immediately", "Work station key has broken please replace and service the work station pedestal", "Unable to Plug into Power Socket", "Short circuit of switchboard", "The power socket is damaged and not working for desktop", "Keyboard stand got detached from the workplace", "A keyboard tray is damaged. The seat number is EBII 037 F1", "Glassdoor noise", "Hi Team Due to uneven flooring carpet not pasted properly", "Kindly increase the AC temperature. It's too cold", "Ac too high in my place", "AC too cold", "Water dripping from Celling", "No power is coming from the power socket.", "Please make some free space in C drive.", "Low disk space on the System drive", "not having the call in option in my WEBEX scheduled meeting", "Please reduce ac cooling at 3rd floor north wing desk: 698", "AC direct air throw from the diffuser in my place. Please check.", "We are not able to connect any application/DB from local LAN (Hexaware) environment to our DL onsite server.", "Automatic change of IP.", "I couldn't connect any website even google also.", "All website and link are taking longer time than expected and always no internet connection", "Network Lan Port is Not working.", "Not able to connect VPN on the current network.", "The customer portal is not accessible. I have tried various browsers and also by enabling and disabling the proxy server", "LAN is disconnecting every 2 to 3 min", "Access to BBH network is extremely slow", "Outlook stopped working after MS Office re-installed", "VLAN is Not working for clarivate network.", "Not able to start the server while connected to VPN", "VM ware client not connecting", "HEXWLAN WIFI is not working", "My system is too slow. Please check with the internet connectivity issue. My place is in EBIII Ground 232F0.", "Outlook mailbox size exceeds 100 MB limit. Please increase mailbox size.", "From 15th Jan, some of the emails from our client are received in a junk mail folder instead of the Inbox folder.", "I am not able to log in on Virtual Machine, When I am trying to login it says: Real-Time Protection is not enabled.", "when I try connecting to the internet via the provided Jio-Fi or any other WiFi device it gets connected but unable to open a single google page.", "Internet Connectivity is very slow. Some websites not loading", "Internet not working", "Outlook not storing Meeting information", "Unable to reply in the mail. Mail reply and send buttons are disabled.", "Outlook Activation Issue, key expired", "Not able to take a printout from secure print.", "Black Cartridge is empty.", "Request for Printer access", "I am unable to access my mailbox, skype and excel due to license issue.", "Email confirmation issue on raising any incident.", "Mailbox is showing full", "VLAN change required for bitbucket access.", "Copy, Print and Scan options are not enabled for my access card", "Please install outlook 2016, Not able to configure the Prometric mail id.", "Jump station 90 not working for me", "Most of the features of outlook have been disabled.", "Common printer not mapped to my user-id", "The cartridge needs to be changed for printer", "PRINTER SHOWS IN ERROR STATUS", "Spam email - block the sender", "Customer not receiving email from Hexaware email.", "I need an update from Exchange to Office 355", "Toner cartridge issue", "Secure Print Issue. Cannot able to take a printout.", "I am not able to login", "I cant login", "cant login", "desktop allocation", "create ticket for seat allocation", "my desktop is not working", "problem with my laptop", "my laptop is not working", "help me to fix a problem with my laptop" ], "parameters": { "ITSM": "", "desc": "", "itsmType": "" }, "action": "createParent" }, "CreateIncident_ITSM": { "regexPatterns": [ [ "create|raise|new|add|make|IT", "incident|issue|issues" ] ], "trainingPhrases": [ "Create Incident", "Raise Incident", "New Incident", "Make an incident", "Make an issue", "CRE8", "CR8", "where can I raise incident", "could you please create one genie ticket for me", "help me with creating a genie ticket", "assist me with raising an incident", "help me with raising incidents", "help me with raising incident", "raise a ticket for me" ], "parameters": { "prompt_description": "", "Subcategory": "", "Project": "", "Location": "", "Building": "", "Symptom": "", "WorkGroupName": "", "Priority_Name": "", "Department": "", "Incident_Description": "" }, "action": "create_incident_choose_severity" }, "acknowledgeAttendanceExceptionMSS_AT": { "regexPatterns": [ [ "approved|approve|reject|approvals|team|approval|teams|reportee|employee|employees", "exception|exceptions|attendance" ] ], "trainingPhrases": [ "Can I approve some of the exceptions from my team.", "Any exceptions that I have to approve.", "Approve exception for my team.", "View exception of my reportee.", "I want to reject exception og an employee.", "I want to approve attendance exception of my team.", "Help - Approve Exceptions.", "approve exception for my team", "Exception Approval", "exception approvals", "Team exception", "check attendance approval", "Team exception", "Teams Exception", "exceptions to be approved", "exception requests", "I want to reject exception of employee", "I want to approve exception of employee", "View exception of my reportee", "View exception of employees", "View employee exception", "view team exception", "reject exception", "team exception", "approve exception", "i want to reject exception of my team", "i want to approve attendance exception of my team", "i want to reject exception", "i want to approve exception", "attendance exception of my team", "attendance exception of team", "exception of my team", "exception of team", "exception of my team", "show the exception i have to respond", "show the exception i have to acknowledge", "show me the exception of my team", "view team exception", "get exception of my reportee", "get exception of my direct reportee", "get exception of my reports", "get exception of my direct reports", "get exception of my team", "i want to view the attendance exception raised by team", "i want to view the attendance exception raised by my team", "view attendance exception of team", "view attendance exception of my team", "show attendance exception under me", "i want to see attendance exception i have to acknowledge", "show me the exception i have to respond", "get me the attendance exception raised by my team", "get me the attendance exception of my team", "get attendance exception raised by my team", "get attendance exception of my team", "get attendance exception i have to acknowledge", "view attendance exception i have to acknowledge", "show attendance exception i have to acknowledge", "show attendance exception i have to respond", "get attendance exception i have to respond", "view attendance exception i have to respond", "i want to reject attendance exception", "i want to approve attendance exception", "list for exception approved" ], "parameters": { "attendanceViewExceptionStatus": "", "datePeriod": "", "date": "", "ackMsg": "", "ApproveReject": "", "ITSM": "" }, "action": "acknowledgeAttendanceExceptionMSS" }, "acknowledgeAttendanceExceptionMSSFollowUp_yes_AT": { "trainingPhrases": [ "Yes approved exception" ], "parameters": { "fromdate": "", "todate": "", "status": "", "ApproveReject": "", "employeeid": "" }, "action": "acknowledgeAttendanceExceptionMSS_AT.acknowledgeAttendanceExceptionMSS_AT-yes" }, "CancelLeaveYes_PS": { "trainingPhrases": [ "confirm cancel leave" ], "parameters": { "comment": "", "data": "" }, "action": "cancelLeaveYes" }, "CancelLeave_PS": { "regexPatterns": [ [ "cancel|remove|drop|delete", "EL|el|leave|absence" ] ], "trainingPhrases": [ "cancel my leave", "i want to cancel my leave", "cancel leave", "cancel my absence", "cancel my applied leave", "remove leaves", "help me to cancel a leave request", "i want to cancel my leave request", "cancel el", "Cancel EL", "cancel half day leave", "cancel EL applied", "cancel my EL applied", "Cancel all my leaves" ], "parameters": { "date-period": "", "comment": "", "confirm": "" }, "action": "CancelLeave" }, "LeaveBalance_PS": { "trainingPhrases": [ "i need to know my leave balance", "I want to know my leave balance", "As an employee, I want to view my leave balance so that I can plan for my vacation", "I want to check my leave balance", "how many leaves do i have", "get me my leave balance", "As an employee, I want to know the different leave types I can avail", "leave balance", "remaining leaves", "remaining leave balance", "can you please tell me my leave balance", "loss of pay ", "earned leave", "lop", "Do I have any LOP for this month", "el balance", "what is my balance EL", "What is my balance EL", "leave eligibility", "leave balance", "my lop details", "view leave balance available", "eligible to take leave", "i want to view my available leaves", "My EL", "show my available leaves", "get my available leaves" ], "parameters": {}, "action": "LeaveBalance" }, "AppliedLeaveMSS_PS": { "regexPatterns": [ [ "approve|reject|approvals|team|approval|teams|reportee|employee|employees", "leave|leaves" ] ], "trainingPhrases": [ "approve leaves for my team", "One leave request for you", "Approve Leave", "Leave Approval", "reject leaves", "get leave approval", "i want to approve leaves", "has anybody raised any leave request that I need to approve", "Help me with approving leave requests", "Help me in approving leave requests", "leaves applied by reportees", "leaves applied by team", "what are the leaves pending with me", "leave approvals to be approved", "leave requests pending for approvals" ], "parameters": { "startDate": "", "endDate": "", "leaveStatus": "", "empName": "", "statusMsg": "", "ITSM": "", "ApproveReject": "", "msg": "" }, "action": "AppliedLeaveMSS" }, "AppliedLeaveDetailsMSS_PS": { "trainingPhrases": [ "Approve Selected Leave", "Reject Selected Leave" ], "parameters": { "startDate": "", "endDate": "", "leaveStauts": "", "empName": "", "ApproveReject": "" }, "action": "AppliedLeaveMSS_PS.AppliedLeaveMSS_PS-custom" }, "HolidayList_PS": { "regexPatterns": [ [ "show|view|display", "holidays|holiday|holidaylist", "list|calendar|calender" ] ], "trainingPhrases": [ "what are the holidays for this year", "I want to see Holiday List", "show me holiday list", "get me holiday list for this year", "when is holi ?", "holiday list", "public holidays", "show me the holiday details of current year", "holiday details", "holidays", "when is next holiday", "do we have festival as mandatory leave?", "show my holiday calender" ], "parameters": { "date-period": "", "date": "", "HolidayEntity": "", "holidayperiod": "" }, "action": "HolidayList" }, "LeaveDetailsAvailed_PS": { "regexPatterns": [ [ "Show|display|view", "leave|leaves", "applied" ], [ "applied|details|history|recent|avail|availed|taken|view|show", "leave|leaves" ] ], "trainingPhrases": [ "show my leave ", "give my leave ", "show me of leave", "leave details", "I want to know how many leaves I have availed last month", "Do I want to know the recent leaves availed by me which will help me to plan my next vacation", "leave history", "I want to know recent leaves that I have taken", "when did i last avail leave", "when can i last avail leave", "i want to check my leave history", "show me my leave history", "I want to know the recent leaves availed by me", "I want to know the recent leaves taken by me", "history of leaves", "I need to know when did I last taken leave", "I want to know when did I last avail leave", "tell me my recently taken leave", "show my leave history", "get my leave details", "view leaves", "view my leaves", "view my leave", "view leave", "view leaves raised by me", "show my applied leaves", "taken leaves", "leave details", "applied leaves", "leave status", "leave availed", "fetch details of leaves", "status of my leave request", "get my leave request", "leaves applied by me", "all the leave requests raised" ], "parameters": { "date-period": "", "number": "" }, "action": "LeaveDetailsAvailed" }, "searchEmployee_PS": { "regexPatterns": [ [ "employee|people|person|colleague|emp", "details|search|find|about|fetch|info|information" ] ], "trainingPhrases": [ "i want to know the details of a person", "find employee details", "search employee", "search for a person", "show the details of", "get the details of", "employee search", "search for an employee", "i want to search for an employee information", "find the employee details", "i want to know the employee id of a person", "search for the employee details", "i want to know the details of my colleague", "i want to see the details of my colleague", "how can i get the employee details", "please give details of", "please give details of emp no", "search people", "find people", "find employee", "looking for up", "i want to search people", "can you show me details of", "fetch details", "find details", "help me to find details of", "show details", "get 's details", "get 's phone numb", "call employee", "get employee details", "get 's for me", "emp search", "people search", "Help-People search", "I need the details of an employee", "I want to search for an employee", "Help me to search for an employee", "Help me identify the employee", "go to employee search", "go to people search", "go back to people search", "Help - People Search", "help me to identify the employee", "to search for an employee" ], "parameters": { "searchValue": [], "returnFlag": "" }, "action": "searchEmployee_PS" }, "employeePhoto": { "trainingPhrases": [ "how employee looks", "show pic", "view photo", "how he looks" ], "parameters": { "searchValue": [], "returnFlag": "" }, "action": "employeePhoto_PS" }, "Feedback": { "trainingPhrases": [ "i want to give my comments on this bot", "comments", "i want to review this bot", "review", "i want to give a suggestion", "suggestion", "can i give a back ?", "i want to give feed back", "have a suggestion about this bot", "feedback about this bot", "feedback", "Where can i provide feedback" ], "parameters": { "feedback": "" }, "action": "feedbackEvent" }, "GeneralGreetings": { "trainingPhrases": [ "how about you", "hbu", "I mean how was your day", "how's life going", "so tell me how was your day", "How are you doing?", "Top of the morning to you!", "Hello. How do you do?", " You alright?", "How's your day", "how are things", "how are things", " How's it going?", "Hu", "Hi are u there?", "Hey coco", "How are you?" ], "parameters": {}, "action": "GeneralGreetings" }, "logout": { "trainingPhrases": [ "log out", "sign out", "log off", "signout", "logoff", "logout" ], "parameters": {}, "action": "logoutEvent" }, "login": { "trainingPhrases": [ "log in", "sign in", "signin", "login", "sign up", "signup" ], "parameters": {}, "action": "login" }, "exitIntent": { "trainingPhrases": [ "See you later", "exit", "gd bye", "gd by", "ttyl", "B4N", "BFN", "BBN", "CU", "CTN", "CT", "CUA", "CUL", "CUL8R", "CYAL8R", "CWYL", "CYA", "EOD", "G2G", "G2R", "GB", "GG", "YW", "SYS", "SYL", "bye bye", "bbye", "bye", "good bye", "good bye!", "chat with you later", "i'll be back in a minute", "exit" ], "parameters": { "Exitentity": "" }, "action": "" }, "BotName": { "trainingPhrases": [ "Can you tell me about yourself", "What is your name", "Who are you", "tell me your name", "Whats your name", "What can i say you", "your name, please", "your name", "and your name" ], "parameters": {}, "action": "" }, "BotCapabilities": { "trainingPhrases": [ "What can you do for me", "What can I do with this bot", "how can you help me about meetings", "what can I do with this bot", "how can you help me about ", "what are the activities you can do?", "how can you help me about ", "what are the queries you can solve?", "what are the list of queries you can do?", "what is your capability", "How can you help me about ", "what is your role?", "what are your capabilities?", "What can you do for me ?", "what are the queries you can perform?", "what are the queries you can help me with", "can you answer all my queries?", "hey bot what are the things that you can do ?", "how can you help me?", "How can you help me about ", "what can you do ?", "things", "what can you help me with", "?4U", "DIKU,", "YKWYCD", "I have question for you" ], "parameters": { "capType": "", 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