{
  "template": "reputation-monthly",
  "service_type": "reputation-management",
  "tier": "pro",
  "name": "Monthly Reputation Monitoring",
  "description": "Ongoing monthly reputation monitoring with continuous review tracking, sentiment trend analysis, suggested response drafts for negative reviews, and a monthly executive summary report.",
  "default_price_usd": 49,
  "estimated_hours": 8,
  "skills_required": ["cashclaw-reputation-manager"],
  "deliverables": ["monthly-report.html", "sentiment-trends.json", "response-drafts.json", "alert-log.csv"],
  "steps": [
    "Set up continuous monitoring across review platforms and social channels",
    "Track all new reviews, ratings, and brand mentions throughout the month",
    "Run daily sentiment analysis and flag negative mentions for immediate response",
    "Generate draft responses for negative and neutral reviews",
    "Compile sentiment trend data and reputation score changes over time",
    "Deliver monthly executive summary with insights, responses sent, and next actions"
  ]
}