---
templateKey: about-smart-page
metadataTitle: Smart Meters | Prepayment Smart Meters | Boost
metadataDescription: >-
  Stay in control of your energy consumption with a prepayment smart meter from
  Boost. Top-up on the go from our mobile app for smart pay as you go energy.
title: Smart Meters | Prepayment Smart Meters | Boost
image: /img/chemex.jpg
heading: Top up without leaving the sofa
description: >-
  No need to dash to the shops anymore (especially if it’s raining cats and dogs). Just take it easy and top up with the Boost app – anytime, anywhere. Our new app is coming very soon. 


  **Like the sound of that?**
mainpitchSmartPAYGPerksList:
  blurbs:
    - image: /img/smart_top_up.png
      heading: Top up anywhere
      description: |-
        The new Boost app lets you top up on the go – and from the sofa – anytime of day. Or you can nip to the shops as usual.
    - image: /img/smart_emergency_boost.png
      heading: Forgot your card?
      description: >-
        No problem. You don't need to take your Boost payment cards to the shops anymore, because you can also use a barcode in the new app.
    - image: /img/smart_usage.png
      heading: Check on your spending
      description: |-
        View your top-up history in the new app and keep tabs on how much you’re spending on energy.
  subtitle: Topping up couldn’t be easier
  title: "### The Boost app. **Made for every day.**"
mainpitchSmartMeterPanel:
  blurbs:
    - heading: We really love smart meters
      description: |-
        The government has asked all energy suppliers to replace old meters with smart meters.We're supporting the rollout, bringing PAYG energy to more people helping them manage their energy needs in the future by cutting their carbon emissions.
    - heading: Already got a smart meter?
      description: |-
        Great! Switch your electricity and gas to Boost and you'll be ready to top up with the new Boost app. Any problems and we'll let you know
    - heading: Our engineers are top-notch
      description: |-
        And they’re friendly, too. They’ll expertly install your smart meter, making sure you know how everything works. Once it’s installed, that’s it – there’s no maintenance needed from you.
  image: /img/engineers.jpg
  subtitle: |-
    We’re working hard to squeeze every drop of cleverness out of smart meters. But that’s not the only reason having one installed by us is a wise decision.
  title: You’re in smart hands
mainpitchQAAccordion:
  blurbs:
    - body: |-
        No – but we offer a useful app to make getting a smart meter from Boost
        the best choice. You can use it to top up, any place or time.
      title: Do I need to be with Boost to get a smart meter?
    - body: |-
        <span>Smart meters have gone through some serious safety tests. They
        have to pass a lot of UK and EU regulations before they’re allowed in
        people’s homes – just like your phone, microwave, TV and so on. Smart
        meters use radio waves to transmit their data, but all the research says
        that they’re no more dangerous than a WiFi router. You can find out more
        about radio waves, <a target="_blank" href="https://www.gov.uk/government/publications/smart-meters-radio-waves-and-health/smart-meters-radio-waves-and-health">here</a>.</span>
      title: Are smart meters safe?
    - body: |-
        Your smart meter tells us how much energy you’re using and if there’s an
        interruption to your supply. We use this info to:
        <div><ul><li>Spot any problems quickly.</li><li>Work more efficiently, to help keep prices
        low.</li><li>Give you advice on lowering your bills.</li><li>Improve our
        customer services.</li><li>Improve our products and develop new
        ones.</li><li>Help stop energy theft.</li><li>Manage energy supply and
        demand.</li></ul> We’ll always ask you if we need to use your
        information for anything else.</div>
      title: What data does Boost take from my smart meter and why?
    - body: |-
        Ofgem also sets out strict regulations and codes of practice, to keep
        your data private and safe. We use encryption, controlled access and
        other security, to protect your data, which also covered by the Data
        Protection Act. In terms of security – your smart meter uses its own
        protected network to transmit data, rather than the internet. So it’s
        super secure.
      title: How is my smart meter data protected?
    - body: |-
        Of course, you can switch whenever you like. The downside is that you
        might lose some of the smart features listed above if the smart meter
        isn’t compatible with us. Essentially, it could become like a
        traditional prepaid meter again – so you’ll be back to regular PAYG.
        We’ll check if you’ve got a compatible smart meter when you get a quote
        with us.
      title: Can I switch to Boost if I've got a smart meter?
    - body: |-
        The engineer will make a note of how much credit you have during the
        installation. It usually takes about 5 working days for this to be added
        to your new smart meter.
      title: What happens to my credit when I get a new meter?
    - body: |-
        You’ll be off-supply for about 20 minutes. When the installation is
        finished, you can start
        topping up. If needed, you can go into emergency credit to give you time
        to top up – just remember that the energy you use during this time will
        be deducted from your first top-up.
      title: Will I be disconnected during the installation?
  title: "Questions, questions. And answers."
---