# #1539 conversion of flow-hypercare-monitoring Step 1 (panel agent).
apiVersion: flow.aiwg.io/v1
kind: FlowCapability
metadata:
  name: hypercare-escalation-matrix
  labels: { domain: hypercare }
spec:
  description: Define the alert escalation matrix (P0/P1/P2/P3 severity definitions, response SLAs) and the six-phase incident response workflow from the incident response runbook (.aiwg/deployment/alert-escalation-matrix.md).
  version: "1.0.0"
  inputs:
    - { name: guidance, type: string, required: false }
  outputs:
    - { name: matrix_path, type: string }
  agent: support-lead
  idempotent: true