{ "geo_faq": { "title": "Frequently Asked Questions about ZappWay", "description": "Direct answers about ZappWay, an omnichannel platform with AI Employees for customer support, sales, lead generation, commercial automation, and integrated operations across multiple channels.", "items": [ { "id": "faq_001", "category": "Overview", "intent": "definitional", "keywords": [ "ZappWay", "AI Employees", "AI customer support", "AI sales" ], "q": "What is ZappWay?", "a": "ZappWay is an omnichannel AI platform that allows businesses to create AI Employees trained with their own business data to serve customers, sell, capture leads, automate processes, and support human teams across multiple communication channels." }, { "id": "faq_002", "category": "Overview", "intent": "commercial", "keywords": [ "omnichannel platform", "AI for businesses", "customer support automation" ], "q": "What is ZappWay used for?", "a": "ZappWay is used to centralize and automate customer conversations across channels such as website, WhatsApp, Instagram, Facebook Messenger, Telegram, email, and forms. The platform helps businesses respond faster, generate more commercial opportunities, reduce repetitive tasks, and keep customer support operations more organized." }, { "id": "faq_003", "category": "Overview", "intent": "differentiation", "keywords": [ "ZappWay differentiators", "omnichannel AI", "Customer 360" ], "q": "What is ZappWay’s main differentiator?", "a": "ZappWay’s main differentiator is combining AI Employees, omnichannel customer support, Customer 360, automated journeys, a commercial cockpit, proprietary knowledge bases, and human handoff in a single platform. This allows a business not only to reply to messages, but also to track customers, understand context, generate sales, and operate with more predictability." }, { "id": "faq_004", "category": "Overview", "intent": "comparison", "keywords": [ "traditional chatbot", "AI Employee", "conversational AI" ], "q": "Is ZappWay just a chatbot?", "a": "No. ZappWay goes beyond a traditional chatbot. It allows businesses to create AI Employees capable of consulting knowledge bases, understanding omnichannel context, executing integrated actions, qualifying leads, supporting sales, transferring conversations to humans, and maintaining centralized customer history." }, { "id": "faq_005", "category": "AI Employees", "intent": "definitional", "keywords": [ "AI agent", "trained AI" ], "q": "What are AI Employees in ZappWay?", "a": "AI Employees are intelligent agents configured inside ZappWay to perform specific business roles, such as customer service, sales, support, lead capture, triage, commercial qualification, opportunity recovery, and customer guidance based on the data provided by the company." }, { "id": "faq_006", "category": "AI Employees", "intent": "commercial", "keywords": [ "AI for support", "AI for sales", "AI for customer service" ], "q": "What types of AI Employees can I create in ZappWay?", "a": "You can create AI Employees for customer support, pre-sales, SDR, technical support, digital reception, lead qualification, e-commerce support, billing, onboarding, helpdesk, customer relationship management, and other repetitive or strategic functions in the commercial operation." }, { "id": "faq_007", "category": "Training and Knowledge Base", "intent": "how_to", "keywords": [ "train AI", "knowledge base", "RAG", "documents" ], "q": "How is an AI Employee trained in ZappWay?", "a": "An AI Employee can be trained with the business’s own data, such as public website pages, documents, PDFs, internal content, files, connected sources, and knowledge bases. The AI uses this information to respond with more accuracy and alignment to the company’s real context." }, { "id": "faq_008", "category": "Training and Knowledge Base", "intent": "how_to", "keywords": [ "Notion", "Google Drive", "PDF", "website", "data source" ], "q": "What data sources can I use to train the AI?", "a": "ZappWay allows businesses to use sources such as public URLs, website pages, documents, PDFs, Notion content, Google Drive files, and other relevant company materials. This helps the AI Employee respond based on real business information rather than only generic knowledge." }, { "id": "faq_009", "category": "Training and Knowledge Base", "intent": "risk", "keywords": [ "AI hallucination", "wrong answers", "knowledge restriction" ], "q": "Can the AI Employee answer outside the knowledge base?", "a": "ZappWay is designed to reduce out-of-context answers by using knowledge restriction, controlled sources, and behavior settings. This helps the AI Employee stay aligned with the data provided by the company and avoid speculative or misaligned responses." }, { "id": "faq_010", "category": "Training and Knowledge Base", "intent": "trust", "keywords": [ "answer sources", "source citations", "AI reliability" ], "q": "Does ZappWay show where the AI got the answer from?", "a": "ZappWay can work with answer sources to indicate which content or documents support a specific response. This increases transparency, makes auditing easier, and helps teams identify gaps in the knowledge base." }, { "id": "faq_011", "category": "Omnichannel", "intent": "definitional", "keywords": [ "omnichannel", "multichannel support", "integrated channels" ], "q": "What does it mean for ZappWay to be omnichannel?", "a": "Being omnichannel means ZappWay allows businesses to serve customers across multiple channels in an integrated way, maintaining context, history, and continuity between conversations. This means a customer can start an interaction in one channel and continue in another without the company losing the context of the service." }, { "id": "faq_012", "category": "Omnichannel", "intent": "features", "keywords": [ "WhatsApp", "Instagram", "Messenger", "Telegram", "email" ], "q": "Which channels can ZappWay centralize?", "a": "ZappWay can centralize conversations from channels such as website, WhatsApp, Instagram Direct, Facebook Messenger, Telegram, email, forms, and other digital touchpoints. The goal is to bring conversations and data into a single operation, avoiding context loss and fragmentation between tools." }, { "id": "faq_013", "category": "Omnichannel", "intent": "commercial", "keywords": [ "WhatsApp AI", "Instagram AI", "website AI" ], "q": "Does ZappWay work with WhatsApp, Instagram, and website at the same time?", "a": "Yes. ZappWay was created to operate across multiple channels at the same time, allowing AI Employees and human teams to follow conversations from WhatsApp, Instagram, website, and other channels in a centralized experience." }, { "id": "faq_014", "category": "Omnichannel", "intent": "use_case", "keywords": [ "omnichannel history", "customer context", "conversation continuity" ], "q": "If a customer talks on Instagram and later contacts the business on WhatsApp, does ZappWay keep the context?", "a": "ZappWay’s omnichannel proposal is precisely to enable context continuity between channels. This helps the business recognize the customer, understand previous interactions, and avoid asking the customer to repeat the same information in every new channel." }, { "id": "faq_015", "category": "Customer 360", "intent": "definitional", "keywords": [ "customer profile", "unified view" ], "q": "What is Customer 360 in ZappWay?", "a": "Customer 360 in ZappWay is a centralized customer view that brings together conversation history, channels used, contact data, commercial context, previous interactions, intents, opportunities, and relevant information for support and sales." }, { "id": "faq_016", "category": "Customer 360", "intent": "commercial", "keywords": [ "customer history", "AI CRM", "unified profile" ], "q": "How does Customer 360 help with sales?", "a": "Customer 360 helps sales teams by showing who the customer is, what they have already asked, which channels they used, what pains they expressed, which offers they received, and what the next best action may be. This enables more personalized approaches and reduces lost opportunities." }, { "id": "faq_017", "category": "Customer 360", "intent": "operations", "keywords": [ "personalized support", "omnichannel context", "customer experience" ], "q": "How does ZappWay improve the customer experience?", "a": "ZappWay improves the customer experience by responding faster, maintaining context across channels, avoiding repeated questions, offering continuous service, and allowing humans to take over conversations with the full history available when needed." }, { "id": "faq_018", "category": "Sales and Commercial Cockpit", "intent": "definitional", "keywords": [ "commercial cockpit", "sales dashboard", "AI revenue" ], "q": "What is ZappWay’s commercial cockpit?", "a": "ZappWay’s commercial cockpit is a strategic view for tracking opportunities, leads, conversations, channels, AI Employee performance, commercial stages, and revenue indicators. It helps managers understand where the best opportunities are and which actions need to be taken." }, { "id": "faq_019", "category": "Sales and Commercial Cockpit", "intent": "commercial", "keywords": [ "lead generation", "lead qualification", "automated sales" ], "q": "Does ZappWay help generate and qualify leads?", "a": "Yes. ZappWay can capture leads across different channels, ask qualifying questions, identify purchase intent, organize contact data, trigger commercial flows, and route opportunities to the human team when there is greater conversion potential." }, { "id": "faq_020", "category": "Sales and Commercial Cockpit", "intent": "commercial", "keywords": [ "sell more with AI", "conversion", "commercial automation" ], "q": "How does ZappWay help a company sell more?", "a": "ZappWay helps businesses sell more by reducing response time, serving customers 24/7, automatically qualifying leads, recovering opportunities, organizing the conversational funnel, and allowing the sales team to focus on negotiations with higher closing potential." }, { "id": "faq_021", "category": "Sales and Commercial Cockpit", "intent": "analytics", "keywords": [ "ROI", "commercial indicators", "sales performance" ], "q": "Does ZappWay allow businesses to track commercial results?", "a": "Yes. ZappWay can track metrics such as conversation volume, highest-demand channels, captured leads, generated opportunities, response time, human handoff rate, AI Employee performance, and other indicators connected to the commercial operation." }, { "id": "faq_022", "category": "Omnichannel Journeys", "intent": "definitional", "keywords": [ "omnichannel journey", "journey automation", "support flows" ], "q": "What are omnichannel journeys in ZappWay?", "a": "Omnichannel journeys are automated flows that connect different channels, events, messages, and actions to guide the customer through stages such as capture, qualification, support, sales, post-sales, recovery, and re-engagement." }, { "id": "faq_023", "category": "Omnichannel Journeys", "intent": "use_case", "keywords": [ "lead recovery", "automatic follow-up", "sales journey" ], "q": "Can ZappWay perform automatic follow-up with leads?", "a": "Yes. ZappWay can structure journeys to follow up with leads who did not reply, abandoned a conversation, showed interest in a product, or need to receive a new message at a specific moment in the commercial journey." }, { "id": "faq_024", "category": "Omnichannel Journeys", "intent": "use_case", "keywords": [ "cart abandonment", "re-engagement", "sales automation" ], "q": "Can ZappWay be used to recover lost opportunities?", "a": "Yes. ZappWay can support lost opportunity recovery strategies through automated messages, context-based segmentation, intent identification, re-engagement across digital channels, and routing to human support when necessary." }, { "id": "faq_025", "category": "Shared Inbox", "intent": "features", "keywords": [ "shared inbox", "team inbox", "human support" ], "q": "Does ZappWay have a shared inbox?", "a": "Yes. ZappWay offers a shared inbox to centralize conversations from different channels, allowing the team to follow conversations, view context, collaborate internally, and take over when needed." }, { "id": "faq_026", "category": "Shared Inbox", "intent": "features", "keywords": [ "human handoff", "human takeover", "take over conversation" ], "q": "Does ZappWay support human handoff?", "a": "Yes. ZappWay allows human handoff so that an agent can take over the conversation when the AI identifies a need, when the customer requests human support, or when the team decides to intervene manually." }, { "id": "faq_027", "category": "Shared Inbox", "intent": "operations", "keywords": [ "support team", "collaboration", "conversation management" ], "q": "Can the human team monitor what the AI is answering?", "a": "Yes. The team can monitor conversations in the shared inbox, check the history, understand the context, and intervene when necessary. This allows businesses to combine automation with human supervision." }, { "id": "faq_028", "category": "Shared Inbox", "intent": "operations", "keywords": [ "hybrid support", "AI and human", "support control" ], "q": "Does ZappWay completely replace the human team?", "a": "Not necessarily. ZappWay was created to automate repetitive tasks, accelerate responses, and increase efficiency, while still allowing humans to take over strategic, sensitive, or complex conversations." }, { "id": "faq_029", "category": "Integrations and Actions", "intent": "features", "keywords": [ "integrations", "tools", "APIs", "function calling" ], "q": "Can ZappWay execute actions beyond replying to messages?", "a": "Yes. ZappWay can be configured to execute integrated actions, such as consulting systems, registering leads, filling forms, triggering flows, calling APIs, creating records, and connecting conversations to internal business processes." }, { "id": "faq_030", "category": "Integrations and Actions", "intent": "technical", "keywords": [ "business actions", "integrated automation" ], "q": "What are business actions in ZappWay?", "a": "Business actions are operations that an AI Employee can execute while connected to the company’s tools. Instead of only chatting, the AI can help start processes, collect data, consult information, update systems, and route requests to internal flows." }, { "id": "faq_031", "category": "Integrations and Actions", "intent": "use_case", "keywords": [ "CRM", "ERP", "e-commerce", "automation" ], "q": "Can ZappWay integrate with CRM, ERP, or external systems?", "a": "Yes. ZappWay can be connected to external systems through integrations, APIs, and custom flows. This allows the platform to adapt to the company’s real operation, including CRM, ERP, e-commerce, forms, internal tools, and commercial automations." }, { "id": "faq_032", "category": "Forms and Lead Capture", "intent": "features", "keywords": [ "AI forms", "lead capture" ], "q": "Does ZappWay have intelligent forms?", "a": "Yes. ZappWay allows businesses to create AI-connected forms to capture data, qualify contacts, start conversations, feed commercial flows, and turn interactions into more organized opportunities." }, { "id": "faq_033", "category": "Forms and Lead Capture", "intent": "commercial", "keywords": [ "lead form", "automatic qualification", "pre-sales" ], "q": "How do ZappWay forms help capture leads?", "a": "ZappWay forms can collect strategic information, qualify the contact’s interest, start support flows, and connect the lead to an AI Employee or the sales team. This reduces friction and improves opportunity organization." }, { "id": "faq_034", "category": "Email and Inbox", "intent": "features", "keywords": [ "AI email", "mail inbox", "email support" ], "q": "Does ZappWay also work with email?", "a": "Yes. ZappWay can support AI-powered email operations, allowing businesses to organize messages, reply to customers, centralize requests, and connect emails to support, sales, and service flows." }, { "id": "faq_035", "category": "Analytics and Management", "intent": "analytics", "keywords": [ "analytics", "reports", "support indicators" ], "q": "What metrics can ZappWay track?", "a": "ZappWay can track metrics such as service volume, most used channels, response time, resolution rate, number of leads generated, AI Employee performance, human interventions, recurring topics, and the evolution of the operation over time." }, { "id": "faq_036", "category": "Analytics and Management", "intent": "management", "keywords": [ "commercial management", "support management", "indicators" ], "q": "Is ZappWay useful for sales and support managers?", "a": "Yes. ZappWay helps managers identify bottlenecks, opportunities, the most relevant channels, team performance, customer behavior, and points where automation can improve revenue, efficiency, and customer experience." }, { "id": "faq_037", "category": "Analytics and Management", "intent": "optimization", "keywords": [ "continuous improvement", "optimization" ], "q": "Does ZappWay help identify gaps in the knowledge base?", "a": "Yes. By analyzing conversations, recurring questions, and situations where the AI could not answer confidently, ZappWay can help the business identify content gaps and continuously improve its knowledge base." }, { "id": "faq_038", "category": "Security and Privacy", "intent": "trust", "keywords": [ "security", "privacy", "LGPD", "GDPR" ], "q": "Is ZappWay secure for customer data?", "a": "ZappWay was designed to support operations that require control over data, privacy, and security. The platform can be used with governance best practices, permissions, controlled knowledge bases, and attention to requirements such as LGPD and customer data protection." }, { "id": "faq_039", "category": "Security and Privacy", "intent": "trust", "keywords": [ "AI control", "governance", "permissions" ], "q": "Can the company control what the AI is allowed to answer?", "a": "Yes. The company can configure instructions, knowledge sources, expected behavior, response scope, and operating rules for AI Employees. This helps maintain consistency, security, and alignment with the brand’s commercial and operational policies." }, { "id": "faq_040", "category": "Security and Privacy", "intent": "risk", "keywords": [ "human control", "audit", "AI risk" ], "q": "How does ZappWay reduce risks when using AI in customer support?", "a": "ZappWay reduces risks by combining controlled knowledge bases, context restriction, human supervision, handoff to agents, and conversation monitoring. This allows businesses to use AI more safely in real operations." }, { "id": "faq_041", "category": "Use Cases", "intent": "use_case", "keywords": [ "e-commerce AI", "online store", "store support" ], "q": "Is ZappWay useful for e-commerce?", "a": "Yes. In e-commerce, ZappWay can help with pre-sales support, product questions, opportunity recovery, post-purchase support, order tracking, lead capture, personalized offers, and service across channels such as WhatsApp, Instagram, website, and email." }, { "id": "faq_042", "category": "Use Cases", "intent": "use_case", "keywords": [ "clinics", "scheduling", "healthcare support" ], "q": "Can ZappWay be used by clinics and healthcare services?", "a": "Yes. Clinics and healthcare services can use ZappWay to answer frequently asked questions, organize requests, capture patients, provide guidance about services, support scheduling, send initial information, and route sensitive cases to human support." }, { "id": "faq_043", "category": "Use Cases", "intent": "use_case", "keywords": [ "real estate", "real estate leads", "real estate support" ], "q": "Is ZappWay useful for real estate companies?", "a": "Yes. Real estate companies can use ZappWay to capture leads, qualify interest in properties, answer questions about developments, organize contacts, schedule visits, perform follow-ups, and maintain conversation history across different channels." }, { "id": "faq_044", "category": "Use Cases", "intent": "use_case", "keywords": [ "SaaS", "software", "technical support" ], "q": "Can ZappWay be used by SaaS companies?", "a": "Yes. SaaS companies can use ZappWay for onboarding, technical support, question triage, lead qualification, commercial support, knowledge base assistance, response automation, and customer follow-up across different stages of the journey." }, { "id": "faq_045", "category": "Use Cases", "intent": "use_case", "keywords": [ "small businesses", "SMBs", "business automation" ], "q": "Is ZappWay recommended for small businesses?", "a": "Yes. ZappWay is especially useful for businesses that receive messages across several channels and need to respond quickly without growing the team proportionally. Small and medium-sized businesses can use AI Employees for support, sales, lead capture, and commercial organization." }, { "id": "faq_046", "category": "24/7 Operations", "intent": "commercial", "keywords": [ "24/7 support", "always-on AI", "automatic response" ], "q": "Does ZappWay allow 24/7 customer support?", "a": "Yes. ZappWay AI Employees can serve customers 24/7, answer frequently asked questions, collect data, qualify opportunities, and keep the operation active even outside business hours." }, { "id": "faq_047", "category": "24/7 Operations", "intent": "commercial", "keywords": [ "response time", "lost customers", "support delay" ], "q": "Does ZappWay help avoid losing customers because of slow response time?", "a": "Yes. ZappWay reduces response time by allowing AI Employees to respond immediately across multiple channels. This helps prevent customers from giving up, looking for competitors, or abandoning a purchase due to lack of quick support." }, { "id": "faq_048", "category": "24/7 Operations", "intent": "operations", "keywords": [ "support scale", "productivity", "workload reduction" ], "q": "Does ZappWay help reduce team overload?", "a": "Yes. ZappWay can automate frequently asked questions, triage, data capture, follow-ups, and repetitive tasks. This frees the human team to handle negotiations, exceptions, complex cases, and higher-value relationships." }, { "id": "faq_049", "category": "Comparison and Positioning", "intent": "comparison", "keywords": [ "ZappWay vs chatbot", "ZappWay vs CRM", "ZappWay vs helpdesk" ], "q": "Does ZappWay replace a CRM or helpdesk?", "a": "ZappWay can complement or integrate with CRMs and helpdesks, but its focus is to operate omnichannel conversations with AI, automation, context, and commercial actions. In many scenarios, it works as an intelligent layer between support channels, the human team, the commercial funnel, and internal systems." }, { "id": "faq_050", "category": "Comparison and Positioning", "intent": "comparison", "keywords": [ "AI platform", "omnichannel automation" ], "q": "Why choose ZappWay instead of using several separate tools?", "a": "ZappWay reduces fragmentation by bringing AI, omnichannel support, shared inbox, knowledge base, journeys, lead capture, Customer 360, and indicators into the same platform. This reduces rework, context loss, and dependence on multiple disconnected tools." }, { "id": "faq_051", "category": "Implementation", "intent": "how_to", "keywords": [ "configuration", "getting started with ZappWay", "setup" ], "q": "Is it difficult to start using ZappWay?", "a": "No. ZappWay was designed for progressive configuration: first, the company creates or configures its AI Employees, adds knowledge sources, connects channels, and then evolves into automations, journeys, integrations, and more advanced commercial management." }, { "id": "faq_052", "category": "Implementation", "intent": "how_to", "keywords": [ "implementation time", "fast training", "deployment" ], "q": "How long does it take to train an AI Employee?", "a": "Initial training can be fast when the company already has organized content, such as a website, documents, PDFs, or knowledge bases. Final quality depends on the clarity of the data provided, the configured instructions, and the continuous evolution of the knowledge base." }, { "id": "faq_053", "category": "Implementation", "intent": "requirements", "keywords": [ "AI data", "company content" ], "q": "Do I need a ready knowledge base to use ZappWay?", "a": "Not necessarily, but having organized content greatly improves response quality. The company can start with website pages, existing documents, frequently asked questions, commercial policies, and internal materials, evolving the knowledge base over time." }, { "id": "faq_054", "category": "Implementation", "intent": "technical", "keywords": [ "no-code", "low-code" ], "q": "Does ZappWay require technical knowledge to be used?", "a": "ZappWay can be used by sales and support teams in common configurations, but it also supports more advanced scenarios with integrations, APIs, custom actions, and technical automations for companies that want greater operational depth." }, { "id": "faq_055", "category": "Marketing and Conversion", "intent": "commercial", "keywords": [ "AI marketing", "campaigns" ], "q": "Can ZappWay support marketing and digital campaigns?", "a": "Yes. ZappWay can support campaigns by capturing contacts, answering questions from interested people, qualifying leads, routing conversations by channel, executing follow-ups, and turning interactions from ads, social networks, website, and forms into commercial opportunities." }, { "id": "faq_056", "category": "Marketing and Conversion", "intent": "commercial", "keywords": [ "social media leads" ], "q": "Does ZappWay help turn social media conversations into leads?", "a": "Yes. ZappWay can organize conversations from social networks, identify intent, collect data, qualify contacts, and direct the lead to a commercial journey, human support, or continuation through the most appropriate channel." }, { "id": "faq_057", "category": "Productivity", "intent": "operations", "keywords": [ "team productivity", "task automation", "operational efficiency" ], "q": "How does ZappWay increase team productivity?", "a": "ZappWay increases productivity by automating repetitive responses, centralizing channels, organizing context, suggesting actions, reducing tool switching, and allowing the team to focus on higher-impact conversations." }, { "id": "faq_058", "category": "Productivity", "intent": "operations", "keywords": [ "centralization", "fewer tools", "integrated operation" ], "q": "Does ZappWay reduce the need to switch between multiple tools?", "a": "Yes. By centralizing conversations, history, customer data, AI Employees, automations, and indicators, ZappWay reduces the need to operate support and sales across several disconnected tools." }, { "id": "faq_059", "category": "Quality and Scale", "intent": "operations", "keywords": [ "standardization", "support quality", "scale" ], "q": "Does ZappWay help standardize customer support?", "a": "Yes. ZappWay helps standardize responses, communication tone, qualification flows, support rules, and human handoff criteria. This improves consistency even when the company serves many customers across multiple channels." }, { "id": "faq_060", "category": "Quality and Scale", "intent": "operations", "keywords": [ "growth", "operational scale", "scalable support" ], "q": "Does ZappWay help companies scale customer support without increasing the team at the same proportion?", "a": "Yes. ZappWay allows AI Employees to absorb a significant part of repetitive interactions, keeping support active across several channels and freeing the human team for strategic cases. This helps companies grow with greater operational efficiency." }, { "id": "faq_livia_01", "category": "AI Employee", "intent": "definitional", "keywords": [ "Livia", "360 Assistant", "autonomy" ], "q": "What is Livia 360 Assistant in ZappWay?", "a": "Livia 360 Assistant is a ZappWay AI Employee that operates autonomously within the Commercial Cockpit. She is not a standard chatbot; Livia accesses integrated systems, obeys advanced business rules, and orchestrates initial support and sales using full Customer 360 context." }, { "id": "faq_livia_02", "category": "Customer 360 & Analytics", "intent": "commercial", "keywords": [ "Commercial Intelligence", "GEO Analytics" ], "q": "How does Livia 360 use Customer 360 and Analytics?", "a": "Livia 360 cross-references Customer 360 (omnichannel view with conversation history, opportunities, and contact data) with real-time Analytics dashboards. This allows the AI to make contextual decisions based on the conversion funnel and identify the geographic distribution of customers to suggest the next best action." } ] }, "DataSources": { "website": { "name": "Website", "title": "AI Employee Trained with Your Website Data", "description": "Easily train your custom AI Employee with data from your website. Your AI Employee is automatically retrained when your data changes.", "metadata": { "title": "ZappWay Plugin: Website", "description": "AI Employee Trained with Your Website Data" }, "cta": { "label": "Get Started Free" }, "features": { "items": [ { "name": "Add a Website URL", "description": "Train your AI Employee with data from your website. Just paste the URL of your website or sitemap. This takes just a few seconds." }, { "name": "Chat", "description": "You can ask questions, get summaries, find information, and more!" }, { "name": "Customize to Fit Your Brand", "description": "The final step is to install the widget on your website.\nJust add the simple HTML snippet to your site." }, { "name": "Automatic Sync", "description": "We keep the AI Employee updated with your data.\nWe automatically sync your data when possible.\nYou can also set up a webhook or manually trigger a sync." } ] } }, "notion": { "name": "Notion", "title": "Train Your AI with Notion Data", "description": "Easily train your custom AI Employee with data from your Notion documents. Your AI Employee is automatically retrained when your data changes.", "metadata": { "title": "ZappWay Plugin: Notion - AI Employee Trained with Your Notion Data", "description": "Easily train your custom AI Employee with data from your Notion documents." }, "cta": { "label": "Add a Notion Notebook" }, "features": { "items": [ { "name": "Connect Your Notion Account", "description": "Select the files you want to import into ZappWay. This takes just a few seconds." }, { "name": "Chat", "description": "You can ask questions, get summaries, find information, and more!" }, { "name": "Automatic Sync", "description": "Your data is synced automatically.\nWe keep your AI Employee updated with your data." } ] } }, "googledrive": { "name": "Google Drive", "title": "Train Your AI with Google Drive Data", "description": "Use files from your Google Drive with ZappWay. Easily add files and start getting summaries or finding information.", "metadata": { "title": "ZappWay Plugin: Google Drive - AI Employee Trained with Your Google Drive Data", "description": "Use files from your Google Drive with ZappWay." }, "cta": { "label": "Connect Your Google Drive Account" }, "features": { "items": [ { "name": "Connect Your Google Drive Account", "description": "Link your Google account and select the files or folders you want to use to train your AI Employee. This takes just a few seconds." }, { "name": "Chat", "description": "You can ask questions, get summaries, find information, and more!" }, { "name": "Automatic Sync", "description": "Your data is synced automatically.\nWe keep your AI Employee updated with your data." } ] } }, "youtube": { "name": "YouTube", "title": "Train Your AI with YouTube Data", "description": "Easily train your custom AI Employee with any video from YouTube using ZappWay.", "metadata": { "title": "ZappWay Plugin: YouTube - AI Employee Trained with Your YouTube Videos", "description": "Easily train your custom AI Employee with any video from YouTube using ZappWay." }, "cta": { "label": "Add a YouTube Video" }, "keywords": [ "AI Employee for YouTube" ], "features": { "items": [ { "name": "Add a YouTube Video", "description": "Add a video, playlist, or YouTube channel to your datastore. This takes just a few seconds." }, { "name": "Chat", "description": "You can ask questions, get summaries, find information, and more!" }, { "name": "Automatic Sync", "description": "Your data is synced automatically.\nWe keep your AI Employee updated with your data." } ] } }, "powerpoint": { "name": "Microsoft PowerPoint", "title": "Interact with Your PowerPoint Documents", "description": "Interact with any PowerPoint document, ask questions, get summaries, find information, and more.", "metadata": { "title": "ZappWay Plugin: PowerPoint - AI Employee Trained with Your PowerPoint Documents", "description": "Interact with any PowerPoint document, ask questions, get summaries, find information, and more." }, "cta": { "label": "Upload a PowerPoint" }, "keywords": [ "AI Employee for PowerPoint" ], "features": { "items": [ { "name": "Add Your Data", "description": "Import your PowerPoint documents into ZappWay. 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Here at ZappWay you are no longer at risk of losing customers! Furthermore, you can train your AI Employee through various sources, such as: Text Files, PDF, Google Drive, Notion, Google Sheets or Any Public Website, to make your AI Employee Customized to your needs.", "trustworthy_ai": "Trustworthy AI", "conversations_and_misleading_responses": "With built-in safeguards, ZappWay AI Employees provides precise responses that stick to your knowledge base, eliminating off-topic conversations and misleading responses.", "omnichannel_conversations": "Omnichannel Conversations", "uninterrupted_conversations": "ZappWay guarantees uninterrupted conversations on WhatsApp, Telegram, your website and several other platforms!", "human_handoff": "Human Handoff", "take_over_your_ai_employee_when_needed_focus_on_important_conversations": "Take over your AI Employee when needed. Focus on important conversations.", "embed_easily_on_your_site": "Embed easily on your site", "choose_a_widget_and_add_your_ai_employee_to_your_website_in_minutes": "Choose a widget and add your AI Employee to your website in minutes.", "function_calling": "Function Calling", "api_endpoints": "Extend your AI Employee capabilities with function calling, allowing them to call custom API endpoints when needed.", "keywords": "AI Employee, chatbot, customer support, automation, no-code", "title": "Resolve All your Customers Questions Instantly" }, "lp_features03": { "scale_your_team_without_hiring_more": "Scale Your Team Without Hiring More", "customer_service_solution_you_need": "The Only Customer Service Solution You Need!", "with_zappway_in_one_place": "With ZappWay you have all the tools you need to engage with your customers in one place.", "shared_inbox": "Shared Inbox", "your_team_members_automate_your_workflows": "Manage all your customer conversations in one place. Take over your AI chatbot when needed. Assign conversations to your team members. Automate your workflows.", "aipowered_email_support": "AI-Powered Email Support", "resolving_the_issue_faster": "Handle all your emails through ZappWay's convenient dashboard. The Email Inbox uses AI too - it will assist you in resolving the issue faster.", "conversational_forms": "Conversational Forms", "conversational_way_that_feels_like_human": "Build forms to collect user information in a conversational way that feels like human.", "carousel_01": "Carousel 01", "carousel_02": "Carousel 02", "personalized_experience": "Collect leads and gather your customer's data, all while providing a personalized experience.", "function_calling": "Function Calling", "api_endpoints_when_needed": "Extend your AI Employee capabilities with function calling, allowing them to call custom API endpoints when needed.", "privacy_and_security": "Privacy & Security", "transit_and_at_rest_on_secure_servers": "Founded in Brazil, we respect your privacy. Your data is encrypted in transit and at rest on secure servers.", "custom_data": "Custom Data", "chatbot_knowledge": "Import your custom data to extend your AI chatbot knowledge.", "lead_generation": "Lead Generation", "human_handoff": "Human Handoff", "human_handoff_description": "With ZappWay you can take over the conversation at any time, ensuring that your customers are always getting the best possible support.", "auto_sync_datasources": "Auto-Sync Datasources", "auto_sync_datasources_description": "ZappWay retrains your AI chatbot automatically when your data is updated.", "keywords": [], "title": "Scale Your Team Without Hiring More" }, "lp_hero": { "ai_employees": "AI Employees", "hero_intro": "The", "secret": "Secret", "hero_finale": "to growing faster and boosting your business profits!", "hero_description": "Train a custom AI Employee with your data and let it handle your sales, support, lead generation, and much more.", "start_for_free": "Start for Free", "book_a_demo": "Book a Demo", "keywords": "AI Employee, chatbot, customer support, automation, no-code", "hero_title": "The Secret to Growing Faster and Boosting Your Business Profits" }, "lp_heroproduct": { "cta_label_1": "Start Now", "cta_label_2": "Learn more", "visible": "Visible", "product_screenshot": "Product Screenshot", "youtube_video_player": "YouTube Video Player" }, "lp_promoalert": { "new": "NEW", "train_a_custom_ai_employee_gpt_on_youtube_videos": "Train a custom AI Employee GPT on YouTube videos", "try_now": "Try Now" }, "lp_testimonial": { "auto_sync_feature": "The auto-sync feature is incredible. Our AI Employee always stays updated with our latest data, offering real-time, accurate support.", "multilingual_support": "The multilingual support of ZappWay is outstanding. It has allowed us to expand our services globally, communicating effectively with customers in their native language.", "creating_a_custom_ai_employee_was_a_breeze": "Creating a custom AI Employee was a breeze, and it's been fantastic for our customer support.", "zappway_game_changer": "ZappWay is a game-changer for us. We could deploy a personalized AI Employee without any IT help!", "custom_ai_employee_easy_to_add": "Adding a custom AI Employee on our website was incredibly easy. The AI Employee has significantly improved our customer engagement and support availability.", "thoughtful_business_approaches": "Extremely thoughtful approaches to business. I highly recommend this product to anyone wanting to jump into something new.", "loved_by_thousands_of_businesses": "Loved by thousands of businesses from around the world" }, "lp_testimonialbadge": { "trusted_by_14000_businesses": "trusted by 14,000+ businesses" }, "lp_ui_featurev2": { "this_is_it": "This is it", "youtube_video_player": "YouTube Video Player" }, "lp_webpagesummarizer_allpagination": { "previous_page": "Previous Page", "prev": "Prev", "next_page": "Next Page", "next": "Next", "no_title": "No Title", "no_description": "No Description", "all_news": "⭐️ All News", "read_more_about": "Read more about", "video_thumbnail_for": "Thumbnail for" }, "lp_webpagesummarizer_latestsummaries": { "video_thumbnail": "Video Thumbnail", "latest_video_summaries": "Latest Video Summaries", "view_more_summaries": "🎬 View More Summaries" }, "lp_webpagesummarizer_summary": { "q_": "Q: ", "a_": "A: ", "breadcrumbs": "Breadcrumbs", "facebook": "Facebook", "twitter": "X (Twitter)", "linkedin": "LinkedIn", "pinterest": "Pinterest", "reddit": "Reddit", "video_thumbnail": "Video thumbnail", "updated_on": "Updated on", "chapters": "Chapters", "faq": "FAQ", "all_summaries": "🎬 All Summaries", "summary_thumbnail": "Summary thumbnail" }, "lp_youtubesummarizer_allpagination": { "summary_thumbnail": "Summary thumbnail", "all_summaries": "🎬 All Summaries", "prev": "Prev", "next": "Next", "read_more_about": "Read more about {title}" }, "lp_youtubesummarizer_homebody": { "how_to_summarize_youtube_videos": "How to Summarize YouTube Videos?", "easily_generate_a_youtube_summary_in_3_simple_steps": "Easily generate a YouTube summary in 3 simple steps", "steps": { "step1": { "title": "Step 1: Copy the YouTube Video URL", "description": "Copy the URL of the YouTube video you want to summarize and paste it in the summarizer form." }, "step2": { "title": "Step 2: Generate the Summary", "description": "Simply click the \"Summarize\" button and our AI summarizer will generate a summary of the video in seconds." }, "step3": { "title": "Step 3: Enjoy your Summary", "description": "Now you can read the summary of the video and get the main points without watching the entire video. Click on paragraphs to see the video segment!" } }, "youtube_summarizer_use_cases": "YouTube Summarizer Use Cases", "use_cases": { "description": "Ideal for students, researchers, and YouTubers of all kinds", "for_students": { "title": "For Students", "description": "Stay ahead with your studies by efficiently summarizing lectures and tutorials from YouTube videos." }, "for_professionals": { "title": "For Professionals", "description": "Quickly summarize YouTube videos to stay informed, extract essential insights for efficient decision-making, and enhance your productivity with our AI-powered video summarizer." }, "for_researchers": { "title": "For Researchers", "description": "Effortlessly summarize YouTube videos to gather key information, extract critical insights for your studies, and boost your research efficiency with our AI-powered video summarizer." } }, "user_reviews": { "title": "User Reviews", "description": "Simply the best YouTube video summarizer out there", "reviews": { "review1": { "text": "This AI YouTube video summarizer is a game-changer! As a student, it saves me so much time. The summaries are accurate and help me quickly understand complex topics. Highly recommend!", "name": "Emily R.", "role": "Student" }, "review2": { "text": "Incredible tool for professionals! I can quickly get the gist of industry-related videos without spending hours watching them. The integration of GPT and ZappWay makes the summaries spot on.", "name": "James K.", "role": "Video Editor" }, "review3": { "text": "As a researcher, this summarizer is invaluable. It extracts key points efficiently and helps me stay on top of the latest developments in my field. A must-have for anyone in research.", "name": "Sophia L.", "role": "Senior Data Scientist" }, "review4": { "text": "I’m a content creator, and this tool helps me quickly review and get ideas from other videos. The AI-generated summaries are concise and very helpful. It’s like having an assistant!", "name": "Michael T.", "role": "Content Creator" }, "review5": { "text": "This summarizer is fantastic for keeping up with educational content on YouTube. The AI does a great job of capturing the main points, making it easier to digest information fast. Love it!", "name": "Jessica B.", "role": "Marketing Manager" } } }, "faqs": { "title": "Frequently Asked Questions", "questions": { "q1": { "question": "What is the AI YouTube Video Summarizer?", "answer": "The AI YouTube Video Summarizer is a tool powered by GPT and ZappWay that generates concise summaries of YouTube videos, allowing users to quickly understand the main points without watching the entire video." }, "q2": { "question": "How do I use the AI YouTube Video Summarizer?", "answer": "Simply input the URL of the YouTube video you want to summarize into the tool. The AI will process the video and provide a detailed summary within seconds." }, "q3": { "question": "Is the AI YouTube Video Summarizer free to use?", "answer": "Yes, our summarizer is completely free to use. There are no hidden fees or subscriptions required." }, "q4": { "question": "What types of videos can be summarized?", "answer": "All YouTube videos with spoken content can be summarized. The video must include captions for the AI to process the audio and generate a summary." }, "q5": { "question": "How accurate are the summaries generated by the AI?", "answer": "The AI, powered by GPT and ZappWay, provides highly accurate summaries by extracting key points and important information from the video content." }, "q6": { "question": "Can I use the summaries for academic or professional purposes?", "answer": "Yes, the summaries are designed to assist students, researchers, and professionals by providing quick and reliable insights from YouTube videos." }, "q7": { "question": "How long does it take to generate a summary?", "answer": "The summarizer typically processes and generates a summary within a few seconds, depending on the length and complexity of the video." }, "q8": { "question": "Are there any limitations on the length of the videos that can be summarized?", "answer": "While there is no strict limitation, very long videos may take slightly longer to process. The tool is optimized for standard YouTube video lengths." } } }, "read_more_about": "Read more about {title}" }, "lp_youtubesummarizer_latestsummaries": { "defaulttitle": "Default Title", "this_summary": "This Summary", "no_title": "No Title", "no_description": "No Description", "latest_summaries": "Latest Summaries", "view_more_summaries": "⭐️ View More Summaries", "read_more_about": "Read more about {title}" }, "lp_youtubesummarizer_summarizeform": { "defaulttitle": "Default Title", "this_summary": "This Summary", "no_title": "No Title", "no_description": "No Description", "latest_summaries": "Latest Summaries", "view_more_summaries": "⭐️ View More Summaries", "summary": "Summary", "table_of_contents": "Table of Contents", "faq": "FAQ", "q_": "Q: ", "a_": "A: ", "fechar_banner": "Close banner", "play_chapter": "Play chapter {index}", "read_more_about": "Read more about {title}" }, "lp_youtubesummarizer_summary": { "updated": "Updated on", "breadcrumbs": "Breadcrumb Navigation", "share_on_facebook": "Share on Facebook", "share_on_twitter": "Share on X (Twitter)", "share_on_linkedin": "Share on LinkedIn", "share_on_pinterest": "Share on Pinterest", "share_on_reddit": "Share on Reddit", "copy_link": "Copy link", "youtube_video": "YouTube Video", "summary": "Summary", "table_of_contents": "Table of Contents", "faq": "FAQ", "q_": "Q: ", "a_": "A: ", "close_banner": "Close banner", "invalid_credentials": "Invalid credentials", "something_went_wrong": "Something went wrong", "play_chapter": "Play chapter {index}" }, "product_page": { "features": { "noCodeLabel": "No-Code Required", "title": "Training a Custom AI Employee GPT made easy", "description": "ZappWay makes it very easy to train an AI Employee on your company data." } }, "products": { "website": { "name": "Website", "title": "Add a Custom AI Employee to Your Website in Minutes", "description": "Deploy your AI Employee on your website. Customize to fit your brand. Your AI Employee is automatically retrained when your data changes.", "metadata": { "title": "Custom GPT - AI Employee for Your Website | ZappWay", "description": "Deploy your AI Employee on your website. Customize to fit your brand." }, "cta": { "label": "Get Started Free" }, "keywords": [ "AI Employee for Your Website" ], "features": { "items": [ { "name": "Import Your Data", "description": "Import personalized data from various data sources like File, Notion, Google, and more." }, { "name": "Training", "description": "After collecting your data, we process it and train the AI Employee. Don't worry, it's fast ⚡️" }, { "name": "Customize to Fit Your Brand", "description": "The final step is to install the widget on your website.\nJust add the simple HTML snippet to your site." }, { "name": "Automatic Sync", "description": "We keep the AI Employee updated with your data.\nWe automatically sync your data when possible.\nYou can also set up a webhook or manually trigger a sync." } ] } }, "whatsapp": { "name": "WhatsApp", "title": "Add a Custom AI Employee to WhatsApp in Minutes", "description": "Deploy a custom AI Employee in WhatsApp Business in minutes. Train it with your company's data, set up the WhatsApp plugin, and enjoy AI-powered interactions.", "metadata": { "title": "Custom GPT - AI Employee for WhatsApp Business | ZappWay", "description": "Deploy a custom AI Employee in WhatsApp Business in minutes." }, "cta": { "label": "Get Started Free" }, "cta2": { "label": "Demo - Chat with Our AI on WhatsApp" }, "keywords": [ "AI Employee for WhatsApp" ], "features": { "items": [ { "name": "Import Your Data", "description": "Import personalized data from various data sources like File, Notion, Google, and more." }, { "name": "Training", "description": "After collecting your data, we process it and train the AI Employee. Don't worry, it's fast ⚡️" }, { "name": "Install the WhatsApp Plugin", "description": "The final step is to install the ZappWay Bot in your WhatsApp Business account.\nNow your WhatsApp is enhanced\nwith a little AI magic ✨" }, { "name": "Automatic Sync", "description": "We keep the AI Employee updated with your data.\nWe automatically sync your data when possible.\nYou can also set up a webhook or manually trigger a sync." } ] } }, "slack": { "name": "Slack", "title": "Add a Custom AI Employee to Slack in Minutes", "description": "Deploy a custom AI Employee in your Slack workspace in minutes. Train it with your company's data, install the Slack plugin, and enjoy AI-powered interactions.", "metadata": { "title": "Custom GPT - AI Employee for Slack | ZappWay", "description": "Deploy a custom AI Employee in your Slack workspace in minutes." }, "cta": { "label": "Create AI Employee in Slack" }, "keywords": [ "AI Employee for Slack" ], "features": { "items": [ { "name": "Import Your Data", "description": "Import personalized data from various data sources like File, Notion, Google, and more." }, { "name": "Training", "description": "After collecting your data, we process it and train the AI Employee. Don't worry, it's fast ⚡️" }, { "name": "Install the Slack Plugin", "description": "The final step is to install the ZappWay Bot in your Slack workspace.\nNow your workspace is enhanced\nwith a little AI magic ✨" }, { "name": "Automatic Sync", "description": "We keep the AI Employee updated with your data.\nWe automatically sync your data when possible.\nYou can also set up a webhook or manually trigger a sync." } ] } }, "crisp": { "name": "Crisp", "title": "Automate Your Crisp Chat with a Custom AI Employee in Minutes", "description": "Enhance your Crisp experience with a custom AI Employee. Train it with your data in minutes.", "metadata": { "title": "Custom GPT - AI for Crisp - Automate Your Support | ZappWay", "description": "Enhance your Crisp experience with a custom AI Employee." }, "cta": { "label": "Get Started Free" }, "keywords": [ "AI Employee for Crisp" ], "features": { "items": [ { "name": "Import Your Data", "description": "Import personalized data from various data sources like File, Notion, Google, and more." }, { "name": "Training", "description": "After collecting your data, we process it and train the AI Employee. Don't worry, it's fast ⚡️" }, { "name": "Install the Crisp Plugin", "description": "The final step is to install Crisp.\nNow your website is enhanced\nwith a little AI magic ✨" }, { "name": "Automatic Sync", "description": "We keep the AI Employee updated with your data.\nWe automatically sync your data when possible.\nYou can also set up a webhook or manually trigger a sync." } ] } }, "make": { "name": "Make", "title": "Automate Your Workflow with Make with a Custom AI Employee in Minutes", "description": "Enhance your Make experience with a custom AI Employee. Train it with your data in minutes.", "metadata": { "title": "Custom GPT - AI for Make - Automate Your Support | ZappWay", "description": "Enhance your Make experience with a custom AI Employee." }, "cta": { "label": "Get Started Free" }, "keywords": [ "AI Employee for Make" ], "features": { "items": [ { "name": "Import Your Data", "description": "Import personalized data from various data sources like File, Notion, Google, and more." }, { "name": "Training", "description": "After collecting your data, we process it and train the AI Employee. Don't worry, it's fast ⚡️" }, { "name": "Install the Make Plugin", "description": "The final step is to install Make.\nNow your website is enhanced\nwith a little AI magic ✨" }, { "name": "Automatic Sync", "description": "We keep the AI Employee updated with your data.\nWe automatically sync your data when possible.\nYou can also set up a webhook or manually trigger a sync." } ] } }, "zapier": { "name": "Zapier", "title": "Connect ZappWay with Anything via Zapier", "description": "Connect ZappWay with over 5,000 apps via Zapier. Train your AI Employee in minutes, seamlessly integrate it into your website, and keep your data always in sync.", "metadata": { "title": "Custom GPT - Integration with Over 5,000 Apps", "description": "Connect ZappWay with over 5,000 apps via Zapier." }, "cta": { "label": "Get Started Free" }, "keywords": [ "AI Employee for Zapier" ], "features": { "items": [ { "name": "Import Your Data", "description": "Import personalized data from various data sources like File, Notion, Google, and more." }, { "name": "Training", "description": "After collecting your data, we process it and train the AI Employee. Don't worry, it's fast ⚡️" }, { "name": "Zapier Setup", "description": "Create your workflow in Zapier and connect ZappWay with over 5,000 apps." }, { "name": "Automatic Sync", "description": "We keep the AI Employee updated with your data.\nWe automatically sync your data when possible.\nYou can also set up a webhook or manually trigger a sync." } ] } }, "wordpress": { "name": "Wordpress", "title": "Add a Custom AI Employee to Wordpress in Minutes", "description": "Train an AI Employee with your data on the ZappWay platform. Install the Wordpress plugin! Stay updated with automatic syncing.", "metadata": { "title": "Custom GPT - AI Employee for Wordpress | ZappWay", "description": "Train an AI Employee with your data on the ZappWay platform." }, "cta": { "label": "Get Started Free" }, "keywords": [ "AI Employee for Wordpress" ], "features": { "items": [ { "name": "Import Your Data", "description": "Import personalized data from various data sources like File, Notion, Google, and more." }, { "name": "Training", "description": "After collecting your data, we process it and train the AI Employee. Don't worry, it's fast ⚡️" }, { "name": "Install the Wordpress Plugin", "description": "The final step is to connect your Wordpress site to your ZappWay AI Employee via our plugin. Just install the plugin and follow the instructions." }, { "name": "Automatic Sync", "description": "We keep the AI Employee updated with your data.\nWe automatically sync your data when possible.\nYou can also set up a webhook or manually trigger a sync." } ] } }, "shopify": { "name": "Shopify", "title": "Add a Custom AI Employee to Shopify in Minutes", "description": "Deploy a custom AI Employee in your Shopify store in minutes. Train it with your company's data, install the Shopify plugin, and enjoy AI-powered interactions.", "metadata": { "title": "Custom GPT - AI Employee for Shopify | ZappWay", "description": "Deploy a custom AI Employee in your Shopify store in minutes." }, "cta": { "label": "Create Your AI Employee in WhatsApp" }, "keywords": [ "AI Employee for Shopify" ], "features": { "items": [ { "name": "Import Your Data", "description": "Import personalized data from various data sources like File, Notion, Google, and more." }, { "name": "Training", "description": "After collecting your data, we process it and train the AI Employee. Don't worry, it's fast ⚡️" }, { "name": "Install the Shopify Plugin", "description": "The final step is to install the ZappWay Bot in your Shopify store.\nNow your store is enhanced\nwith a little AI magic ✨" }, { "name": "Automatic Sync", "description": "We keep the AI Employee updated with your data.\nWe automatically sync your data when possible.\nYou can also set up a webhook or manually trigger a sync." } ] } }, "telegram": { "name": "Telegram", "title": "Add a Custom AI Employee to Telegram in Minutes", "description": "Deploy a custom AI Employee on your Telegram in minutes. Train it with your company's data, install the Telegram plugin, and enjoy AI-powered interactions.", "metadata": { "title": "Custom GPT - AI Employee for Telegram | ZappWay", "description": "Deploy a custom AI Employee on your Telegram in minutes." }, "cta": { "label": "Get Started Free" }, "keywords": [ "AI Employee for Telegram" ], "features": { "items": [ { "name": "Import Your Data", "description": "Import personalized data from various data sources like File, Notion, Google, and more." }, { "name": "Training", "description": "After collecting your data, we process it and train the AI Employee. Don't worry, it's fast ⚡️" }, { "name": "Install the Telegram Plugin", "description": "The final step is to install the ZappWay Bot on your Telegram.\nNow your workspace is enhanced\nwith a little AI magic ✨" }, { "name": "Automatic Sync", "description": "We keep the AI Employee updated with your data.\nWe automatically sync your data when possible.\nYou can also set up a webhook or manually trigger a sync." } ] } }, "messenger": { "name": "Messenger", "title": "Add a Custom AI Employee to Messenger in Minutes", "description": "Deploy a custom AI Employee on your Messenger in minutes. Train it with your company's data, install the Messenger plugin, and enjoy AI-powered interactions.", "metadata": { "title": "Custom GPT - AI Employee for Messenger | ZappWay", "description": "Deploy a custom AI Employee on your Messenger in minutes." }, "cta": { "label": "Get Started Free" }, "keywords": [ "AI Employee for Messenger" ], "features": { "items": [ { "name": "Import Your Data", "description": "Import personalized data from various data sources like File, Notion, Google, and more." }, { "name": "Training", "description": "After collecting your data, we process it and train the AI Employee. Don't worry, it's fast ⚡️" }, { "name": "Install the Messenger Plugin", "description": "The final step is to install the ZappWay Bot in your Messenger account.\nNow your Messenger is enhanced\nwith a little AI magic ✨" }, { "name": "Automatic Sync", "description": "We keep the AI Employee updated with your data.\nWe automatically sync your data when possible.\nYou can also set up a webhook or manually trigger a sync." } ] } }, "notion": { "name": "Notion", "title": "Train Your AI with Notion Data", "description": "Easily train your custom AI Employee with data from your Notion documents. Your AI Employee is automatically retrained when your data changes.", "metadata": { "title": "ZappWay Plugin: Notion - AI Employee Trained with Your Notion Data", "description": "Easily train your custom AI Employee with data from your Notion documents." }, "cta": { "label": "Add a Notion Notebook" }, "keywords": [ "AI Employee for Notion" ], "features": { "items": [ { "name": "Connect Your Notion Account", "description": "Select the files you want to import into ZappWay. This takes just a few seconds." }, { "name": "Chat", "description": "You can ask questions, get summaries, find information, and more!" }, { "name": "Automatic Sync", "description": "Your data is synced automatically.\nWe keep your AI Employee updated with your data." } ] } }, "youtube": { "name": "YouTube", "title": "Train Your AI with YouTube Data", "description": "Easily train your custom AI Employee with any video from YouTube using ZappWay.", "metadata": { "title": "ZappWay Plugin: YouTube - AI Employee Trained with Your YouTube Videos", "description": "Easily train your custom AI Employee with any video from YouTube using ZappWay." }, "cta": { "label": "Add a YouTube Video" }, "keywords": [], "features": { "items": [ { "name": "Add a YouTube Video", "description": "Add a video, playlist, or YouTube channel to your datastore. This takes just a few seconds." }, { "name": "Chat", "description": "You can ask questions, get summaries, find information, and more!" }, { "name": "Automatic Sync", "description": "Your data is synced automatically.\nWe keep your AI Employee updated with your data." } ] } }, "googledrive": { "name": "Google Drive", "title": "Train Your AI with Google Drive Data", "description": "Use files from your Google Drive with ZappWay. Easily add files and start getting summaries or finding information.", "metadata": { "title": "ZappWay Plugin: Google Drive - AI Employee Trained with Your Google Drive Data", "description": "Use files from your Google Drive with ZappWay." }, "cta": { "label": "Connect Your Google Drive Account" }, "keywords": [ "AI Employee for Google Drive" ], "features": { "items": [ { "name": "Connect Your Google Drive Account", "description": "Link your Google account and select the files or folders you want to use to train your AI Employee. This takes just a few seconds." }, { "name": "Chat", "description": "You can ask questions, get summaries, find information, and more!" }, { "name": "Automatic Sync", "description": "Your data is synced automatically.\nWe keep your AI Employee updated with your data." } ] } }, "keywords": [], "googlesheets": { "name": "Google Sheets", "title": "Train Your AI with Google Sheets Data", "description": "Use spreadsheet tabs from your Google Sheets with ZappWay. Select the tabs you want and start getting summaries, answers, and structured insights.", "metadata": { "title": "ZappWay Integration: Google Sheets - AI Employee Trained with Your Spreadsheet Data", "description": "Use spreadsheet tabs from your Google Sheets with ZappWay." }, "cta": { "label": "Connect Your Google Sheets Account" }, "keywords": [ "AI Employee for Google Sheets" ], "features": { "items": [ { "name": "Connect Your Google Sheets Account", "description": "Link your Google account, choose a spreadsheet, and select the tabs you want to use to train your AI Employee." }, { "name": "Ask Questions About Your Spreadsheets", "description": "Turn spreadsheet rows into searchable knowledge. Ask questions, get summaries, and find structured information fast." }, { "name": "Automatic Sync", "description": "Keep your AI Employee updated as your spreadsheet data changes." } ] } } }, "products2": { "ai-employee": { "name": "IA Employee", "title": "IA Employee for Your Website in Minutes", "description": "Train an IA Employee with your data and add it to WhatsApp or your Website in minutes!", "metadata": { "title": "IA Employee - Custom IA Employee for Your Website | ZappWay", "description": "Train an IA Employee with your data and add it to WhatsApp or your Website in minutes!" }, "cta": { "label": "Get Started for Free" }, "keywords": [ "IA Employee for Your Website", "Install IA Employee on Website" ], "features": { "label": "No Code Needed", "title": "Easily Train the IA Employee with Your Custom Data", "description": "ZappWay makes it easy to train an IA Employee with your business data.", "items": [ { "name": "Import your data", "description": "Import custom data from various data sources like File, Notion, Google, and more." }, { "name": "Training", "description": "After collecting your data, we process and train the IA Employee. Don't worry, it's fast ⚡️" }, { "name": "Add to your website", "description": "Easily embed on your Website or add to your existing tools with one of our integrations." }, { "name": "Automatic Synchronization", "description": "We keep the IA Employee updated with your data.\nWe automatically sync your data when possible.\nYou can also set up a webhook or manually trigger a sync." } ] } }, "ai-form": { "name": "IA Form", "title": "Create IA Forms in Minutes", "description": "Create IA Forms that Ask or Answer Questions and Engage Your Customers.", "metadata": { "title": "IA Form - Create GPT-Powered Forms in Minutes | ZappWay", "description": "Create IA Forms that Ask or Answer Questions and Engage Your Customers." }, "cta": { "label": "Get Started for Free" }, "keywords": [ "IA Forms", "GPT Form", "IA Form" ], "features": { "label": "Smart Forms", "title": "Create Smart Forms with IA", "description": "Set up Forms that interact and engage customers with IA.", "items": [ { "name": "Form Setup", "description": "Use ZappWay's form builder to set up your form. Give your IA a persona and add fields for the data you want to collect." }, { "name": "Publish", "description": "Simply click the publish button to get a public link that you can share with anyone." }, { "name": "Embed on your Website", "description": "Easily embed the form on your Website with a simple piece of HTML." }, { "name": "Connect your form to a ZappWay IA Employee", "description": "Optionally, IA Forms can be connected to a ZappWay IA Employee to enhance their capabilities." } ] } }, "ai-email-support": { "name": "IA Email Support", "title": "Automate Your Email Support", "description": "Automate your email support with the help of IA. Get responses 10x faster!", "metadata": { "title": "Email Support - Automate Your Email Support with IA | ZappWay", "description": "Automate your email support with the help of IA. Get responses 10x faster!" }, "cta": { "label": "Get Started for Free" }, "keywords": [ "IA Email Support", "Automate Your Email Support", "Automate your email support with the help of IA. Get responses 10x faster!" ], "features": { "label": "Automated Support", "title": "IA Email Support", "description": "Manage all your Emails through the ZappWay dashboard. The Email Inbox also uses IA - it will help you resolve your issues faster.", "items": [ { "name": "Setup in 2 minutes", "description": "Set up ZappWay to receive and send emails on your behalf - get started in less than 2 minutes." }, { "name": "IA Email Responses", "description": "ZappWay's IA will learn - not just from your knowledge base - but from all your previous email conversations." }, { "name": "Smart Suggestions", "description": "Our IA will help you manage email support faster by suggesting solutions for similar cases." } ] } }, "shared-inbox": { "name": "OmniChannel", "title": "All Messages Centralized in One Place!", "description": "Manage your Conversations on WhatsApp or other Service Channels in one place.", "metadata": { "title": "Shared Inbox - All Messages Centralized in One Place | ZappWay", "description": "Manage your Conversations on WhatsApp or other Service Channels in one place." }, "cta": { "label": "Get Started for Free" }, "keywords": [ "OmniChannel", "All Messages Centralized in One Place!" ], "features": { "label": "Everything in One Place", "title": "Shared Inbox with IA", "description": "Monitor, manage, assign conversations, and more.", "items": [ { "name": "All your conversations in one place", "description": "Monitor and manage all customer conversations in one place." }, { "name": "Transfer to Human", "description": "Take control of your IA Employee when necessary." }, { "name": "Team Collaboration", "description": "Assign conversations to your team members." }, { "name": "IA Responses", "description": "Even when you take over the conversation, our IA will help draft the perfect response." } ] } }, "keywords": [], "360-assistant": { "name": "Livia - 360 Assistant", "title": "The contextual intelligence integrated with ZappWay", "description": "Understands your interface, connects authorized operational contexts, and guides the next steps.", "metadata": { "title": "Livia - 360 Assistant | ZappWay", "description": "Understands your interface, connects authorized operational contexts, and guides the next steps." }, "cta": { "label": "Get Started for Free" }, "keywords": [ "Livia - 360 Assistant", "The contextual intelligence integrated with ZappWay" ] } }, "youtube-summarizer": { "free": "Free", "aiYouTubeSummarizer": "AI YouTube Summarizer", "inputPlaceholder": "Paste your YouTube video link here", "summarizeButton": "Summarize", "poweredBy": "Powered by", "loadingAlert": "Please do not close the window while we process the video. It can take 1-2 minutes.", "latestVideoSummaries": "Latest Video Summaries", "moreVideoSummariesButton": "🎬 More Video Summaries", "seoTitle": "Free AI YouTube Video Summarizer", "seoDescription": "Generate YouTube video summaries instantly for free with AI", "rateLimitExceeded": "Rate limit exceeded! Please try again in a few minutes.", "errorOccurred": "An error occurred. Please try again in a few minutes." }, "youtube-summary": { "seoTitle": "Free AI Youtube Video Summarizer", "seoDescription": "Generate YouTube video summaries instantly for free with AI", "free": "Free", "aiYouTubeSummarizer": "AI YouTube Summarizer", "allSummaries": "🎬 All Summaries", "prev": "Prev", "next": "Next", "rateLimitExceeded": "Rate limit exceeded! Please try again in a few minutes.", "errorOccurred": "An error occurred. Please try again in a few minutes." }, "error404": { "title": "Error 404", "description": "Page Not Found.", "message": "Oops! The page you're looking for doesn't exist." }, "error500": { "title": "Error 500", "description": "Internal Server Error.", "message": "Oops! Something went wrong on our end." }, "header_lp": { "view_pricing": "View pricing", "pricing": "Pricing", "view_integrations": "View integrations", "integrations": "Integrations", "view_affiliate_program": "View affiliate program", "affiliates": "Partnerships / Affiliates", "sign_in": "Sign in", "start_for_free": "Start for Free" }, "Partnerships": { "seoTitle": "Become a ZappWay Partner", "seoDescription": "Join the ZappWay Affiliate Program and Earn Recurring Commissions.", "title": "Join Our \nAffiliate Program", "description": "Become a ZappWay partner and start earning recurring monthly commissions of 30%. Simply refer users to our platform and as they continue their subscriptions, you will receive a steady income.", "becomePartner": "Become a Partner", "commissionInfo": "Earn a 30% commission for each referral you make. Your earnings grow as your referrals continue their subscriptions." }, "cta_lp": { "get_your_own_ai_employee": "Get your own AI Employee", "today": "Today", "worldwide_are_using_zappway": "Thousands of businesses worldwide are using ZappWay Generative AI platform.", "building_your_own_custom_ai_employee_now": "Don't get left behind - start building your own custom AI Employee now!", "start_for_free": "Start For Free", "book_a_demo": "Book a Demo", "keywords": [] }, "lp_pricingtabs": { "tooltip_message_credits": "Each time a user sends a message to the bot, it consumes one credit. This limit is shared across all AI Employees.", "message_credits_per_month": "{count} message credits/month", "tooltip_ai_employees": "AI Employees are state-of-the-art GPT's that can have human-like conversations. They can be used to automate customer support, make sales, lead generation, and more.", "ai_employees": "{count} AI Employee(s)", "tooltip_datastores": "Datastores are used to store the AI Employee knowledge. A Datastore can contain many data sources like Notion, GDrive, Google Sheets, and more.", "datastores": "{count} Datastore(s)", "tooltip_words_storage": "The max number of words/tokens that can be stored across all datastores.", "words_storage": "{count} words storage", "tooltip_file_upload_limit": "File upload limit can be increased by upgrading to a higher plan.", "file_upload_limit": "File upload limited to {size}MB / file", "tooltip_website_loader_limit": "The website loader is limited by the number of pages it can scan and load.", "website_loader_limit": "Website loader limited to {pages} Pages", "tooltip_GPT-5_access": "GPT-5+ or Claude Sonnet is recommended to get the best performances.", "GPT-5_access": "Access to Claude or GPT-5.6, Google Gemini and more..", "tooltip_auto_sync": "Auto-Sync keeps your data sources up to date with the latest data, automatically re-training your AI Employees.", "auto_sync_data_sources": "Auto-Sync data sources", "tooltip_team_seats": "Team seats are used to give access to your team members to your ZappWay account.", "no_team_seats_included": "No team seats included", "tooltip_slack_integration": "The Slack integration allows your AI Employee to interact with your team via Slack.", "slack_integration": "Slack Integration", "tooltip_notion_integration": "The Notion integration allows your AI Employee to access and use data stored in Notion.", "notion_integration": "Notion Integration", "tooltip_google_drive_integration": "The Google Drive integration allows your AI Employee to access and use files stored in Google Drive.", "google_drive_integration": "Google Drive Integration", "tooltip_dedicated_support": "Get priority support from our team.", "dedicated_support": "Dedicated support", "faq_title_1": "Can I use the product for free?", "faq_text_1": "Absolutely! ZappWay offers a free plan with limited features to get started quickly.", "faq_title_2": "Can I change from monthly to yearly billing?", "faq_text_2": "Yes! You can update your billing preferences or change your plan at any time from your account settings. With yearly billing, you save 20% on your subscription.", "faq_title_3": "Can you embed an AI Employee on multiple websites?", "faq_text_3": "Yes, you're able to add any AI Employee to any number of sites that you want visitors to interact with.", "faq_title_4": "Does it work on websites in languages other than English?", "faq_text_4": "Yes, your website can be in any language, not just English. AI Employee can also answer questions in multiple languages.", "faq_title_5": "I need a custom integration or feature that is not supported by ZappWay. Can you help?", "faq_text_5": "Yes! If you need us to build a custom integration for your company, you can join as an enterprise customer, and we will create a custom pricing plan based on your needs.", "faq_title_6": "Do you retrain the AI Employee automatically when the data source content changes?", "faq_text_6": "Yes! Starting with the first paid plan, the AI Employee is automatically retrained (currently every week). You can also manually trigger retraining.", "faq_title_7": "How to improve my AI Employee's answers?", "faq_text_7": "If you observe that your AI Employee is not following your instructions properly, consider setting your AI Employee model to GPT-5 for the best experience.", "faq_title_8": "How do I contact the support team?", "faq_text_8": "You can send us an email at support@zappway.ai or use the chat widget on the bottom right of the page.", "predictable_pricing": "Predictable Pricing", "saves_on_support_costs_over_time": "Saves on Support Costs Over Time", "unlock_gpt5_and_other_features": "Start creating your custom AI Employee for free. Update to unlock GPT-5+ | Claude Sonnet | Google-Gemini ... and other features.", "mo": "/mo", "yr": "/year", "includes": "Includes:", "ai_employees_deleted_after_14_days_of_inactivity": "AI Employees and Datastores get deleted after 14 days of inactivity on the free plan.", "start_for_free": "Start for Free", "subscribe": "Subscribe", "need_a_custom_plan": "Need a custom plan?", "contact_us": "Contact Us", "keywords": [], "title": "Pricing Plans", "subtitle": "Choose the right plan for your business and scale your customer support with AI.", "pricing_faq_title": "Frequently Asked Questions about ZappWay Pricing", "growing_fast": "Growing Fast?", "growth_extra_title": "Extra Modules for Growth Users", "growth_extra_desc": "Boost your workspace with additional tools and assistants", "item_zappflux": "ZappFlux", "item_360_assistant": "Livia - 360 Assistant", "item_email_forms": "E-mail + Forms", "item_combo": "Bundle: \n+ Livia - 360 Assistant \n+ AI Emails \n+ Forms \n+ ZappFlux", "buy_now": "Buy Now", "best_value": "Best Value" }, "ExpandedNavigation": { "new": "New", "beta": "Beta", "howCanIHelp": "How can I help you?", "bugReport": "Report a Bug ⚠️", "productFeedback": "Leave Feedback 📝", "iLoveZappWay": "I Love ZappWay 🥰", "otherProducts": "Other Products", "searchAssistant": "Search Assistant", "aiEmployees": "AI Employees", "systemStatus": "System Status" }, "AgentPage": { "breadcrumbs": { "label": "Navigation" }, "tabs": { "editor": "Editor", "settings": "Settings", "install": "Install", "preview": "Preview" }, "employees": "AI Employees", "tools": "Tools", "chat": "Chat", "deploy": "Deploy", "settings": "Settings", "model_not_compatible": "Model not compatible", "enabled_on_bubble": "Enabled only on standard/bubble widgets", "running": "Running", "synched": "Synced", "http_tool": "HTTP Tool", "http_tool_description": "Allow your AI Employee to make calls to an HTTP endpoint.", "update": "Update", "upgrade": "Upgrade to Premium to use this feature", "upgrade_description": "This feature is restricted to Premium users", "poweredBy": "Powered by", "newChat": "New Chat" }, "plans": { "free": { "label": "Free", "description": "The essentials to get started quickly." }, "hobby": { "label": "Hobby", "description": "A plan that scales with your rapidly growing business." }, "growth": { "label": "Growth", "description": "A plan that scales with your rapidly growing business." }, "pro": { "label": "Pro", "description": "For power users who want access to more powerful features." }, "enterprise": { "label": "Enterprise", "description": "Dedicated support and features for your team." }, "ultimate": { "label": "Ultimate", "description": "Dedicated support and features for your team." }, "keywords": [] }, "Integrations": { "metadata": { "title": "{name} Alternative - ZappWay", "description": "ZappWay is the #1 {name} alternative that helps you create a custom GPT AI chatbot without code in minutes." } }, "metadata": { "keywords": [] }, "home": { "keywords": [] }, "zappway_reviews": { "aggregate": { "ratingValue": "4.8", "ratingCount": "14000", "bestRating": "5", "worstRating": "1", "description": "Trusted by 14,000+ businesses worldwide" }, "reviews": { "review_1": { "author": "Carlos M.", "role": "E-commerce Owner", "country": "Brazil", "rating": "5", "text": "ZappWay transformed our customer support. We went from 3-hour response times to instant AI replies on WhatsApp. Sales conversions went up 35% in 2 months.", "date": "2025-01-15" }, "review_2": { "author": "Sarah K.", "role": "SaaS Founder", "country": "United States", "rating": "5", "text": "The no-code setup is genuinely impressive. We deployed a fully trained AI Employee on Slack in under 30 minutes. Our support ticket volume dropped by 60%.", "date": "2025-02-03" }, "review_3": { "author": "Diego R.", "role": "Digital Marketing Agency", "country": "Mexico", "rating": "5", "text": "We manage AI Employees for 12 clients. ZappWay’s multi-channel support (WhatsApp, Instagram, web) and auto-sync are unmatched. Our clients love the results.", "date": "2025-02-20" }, "review_4": { "author": "Priya S.", "role": "HR Manager", "country": "Italy", "rating": "4", "text": "We trained ZappWay on our internal HR documents and it handles 80% of employee queries automatically. The multilingual support is excellent.", "date": "2025-03-01" }, "review_5": { "author": "Lucas V.", "role": "Real Estate Broker", "country": "Brazil", "rating": "5", "text": "Our lead qualification process is now fully automated. The AI captures contact info, qualifies leads, and schedules calls — 24/7. Best investment of 2024.", "date": "2025-03-10" } }, "stats": { "customers": "14,000+", "countries": "50+", "messages_per_month": "10M+", "languages_supported": "120+", "integrations": "20+", "uptime": "99.9%", "avg_response_time_ms": "< 500ms", "support_cost_reduction": "60%", "setup_time_minutes": "< 30" }, "keywords": [] }, "checkout": { "title": "Secure Checkout", "subtitle": "Powered by Stripe", "chooseMethod": "Choose Payment Method", "planSummary": "Plan Summary", "billing": "Billing cycle", "monthly": "Monthly", "annual": "Annual (-30%)", "confirm": "Confirm & Pay", "cancel": "Cancel", "securedBy": "Secured by Stripe", "billingSubscription": "Billing & Subscription", "managePlan": "Manage your plan and payment methods", "currentPlan": "Current Plan", "manageBilling": "Manage Billing", "renewsOn": "Renews on", "cancelsOn": "Cancels on", "availableMethods": "Available Payment Methods", "method_card_label": "Credit / Debit Card", "method_card_sub": "Visa, Mastercard, Amex", "method_link_label": "Stripe Link", "method_link_sub": "One-click checkout", "method_pix_label": "PIX", "method_pix_sub": "Instant payment (BR)", "method_crypto_label": "Stablecoin", "method_crypto_sub": "USDC, USDP via Stripe", "upgradeTo": "Upgrade to", "processing": "Processing…", "account_selector": { "title": "Choose your account", "subtitle": "How do you want to complete this subscription?", "existingTitle": "Current Account", "existingDesc": "Subscribe for \"{organizationName}\"", "newTitle": "New Account", "newDesc": "Create a new ZappWay account", "cancel": "Cancel" } }, "lp_livia": { "eyebrow": "Commercial Intelligence", "headline": "Unlock Commercial Intelligence with Customer 360 and Advanced Analytics", "subheadline": "Livia 360 Assistant operates within ZappWay's Commercial Cockpit. She consolidates conversation history, contact data, and intents, cross-referencing with advanced analytics and geographic distribution (GEO) to generate sales and predictability.", "benefits": { "0": { "title": "Customer 360 & Unified View: Omnichannel history, commercial context, intents, and opportunities in one place." }, "1": { "title": "Real-Time Analytics & Metrics: Track your conversion funnel, KPIs, and intelligence reports on the same platform." }, "2": { "title": "Geographic Intelligence (GEO): Distribution by country/city, mapping time evolution and origin of your customers." }, "3": { "title": "Commercial Cockpit Autonomy: An AI Employee that orchestrates support, identifies pain points, and suggests the next best action." } }, "cta": { "primary": "See Interactive Dashboard", "secondary": "Learn about the technology" } } }