{
  "ReportsSystem": {
    "periods": {
      "daily": "每日报告",
      "weekly": "每周报告",
      "monthly": "每月报告",
      "dateFormat": "MM月dd日",
      "dateFormatWithYear": "yyyy年MM月dd日",
      "monthYear": "MM月 yyyy年",
      "period": "期间",
      "from": "从",
      "to": "至"
    },
    "metrics": {
      "conversations": {
        "title": "对话",
        "total": "总计",
        "new": "新增",
        "active": "活跃",
        "resolved": "已解决",
        "humanRequested": "请求人工服务",
        "byChannel": "按渠道",
        "byStatus": "按状态"
      },
      "messages": {
        "title": "消息",
        "total": "总计",
        "received": "接收",
        "sent": "发送",
        "byAI": "AI 发送",
        "byHuman": "人工发送",
        "avgResponseTime": "平均响应时间",
        "byChannel": "按渠道"
      },
      "leads": {
        "title": "线索",
        "total": "总计",
        "new": "新增",
        "converted": "已转化",
        "byAgent": "按代理"
      },
      "contacts": {
        "title": "联系人",
        "total": "总计",
        "new": "新增",
        "returning": "返回",
        "byChannel": "按渠道"
      },
      "actions": {
        "title": "操作",
        "serviceHandling": "服务处理",
        "followUps": "跟进",
        "formsSubmitted": "提交表单",
        "formsCompleted": "完成表单"
      },
      "performance": {
        "title": "性能",
        "automationRate": "自动化率",
        "humanInterventionRate": "人工干预率",
        "avgMessagesPerConversation": "每对话消息数",
        "aiResolved": "AI 解决",
        "peakHour": "高峰时段",
        "slowestResponseTime": "最慢响应时间"
      },
      "quality": {
        "title": "质量",
        "evaluations": "评估",
        "good": "良好",
        "bad": "差",
        "satisfactionRate": "满意率"
      },
      "comparison": {
        "vsYesterday": "对比昨日",
        "vsLastWeek": "对比上周",
        "vsLastMonth": "对比上月"
      }
    },
    "trends": {
      "title": "趋势",
      "up": "上升",
      "down": "下降",
      "stable": "平稳",
      "conversationTrend": "对话趋势",
      "messageTrend": "消息趋势",
      "trendPercentage": "趋势百分比"
    },
    "efficiency": {
      "title": "效率与投资回报",
      "totalAutomatedConversations": "自动化对话",
      "estimatedTimeSaved": "节省时间",
      "estimatedCostSaved": "节省成本",
      "aiAccuracyRate": "AI 准确率",
      "hours": "小时",
      "currency": "¥"
    },
    "insights": {
      "title": "主要洞察",
      "mostActiveChannel": "最活跃渠道",
      "mostActiveDay": "最活跃日期",
      "mostActiveHour": "最活跃时段",
      "topFAQs": "热门常见问题",
      "topAgents": "顶级客服"
    },
    "alerts": {
      "title": "警报",
      "coldLeads": "冷线索",
      "coldLeadsDescription": "3 天以上无响应的线索",
      "stalledConversations": "停滞对话",
      "stalledConversationsDescription": "2 天以上无进展的对话",
      "datastoreIssues": "数据存储问题",
      "none": "无警报"
    },
    "growth": {
      "title": "增长",
      "contactsGrowth": "联系人增长",
      "conversationsGrowth": "对话增长",
      "leadsGrowth": "线索增长",
      "monthOverMonth": "月环比"
    },
    "planHealth": {
      "title": "套餐健康",
      "plan": "套餐",
      "usage": "使用量",
      "agentQueries": "智能代理查询",
      "datastoreQueries": "数据存储查询",
      "tokens": "令牌",
      "storage": "存储",
      "used": "已用",
      "limit": "限额",
      "percentage": "百分比",
      "warnings": "警告",
      "warningHigh": "您已使用 {{percentage}}% 的 {{resource}} 限额！",
      "allGood": "一切都在限额内！",
      "unlimited": "无限"
    },
    "churnRisk": {
      "title": "流失风险",
      "inactiveContacts": "不活跃联系人",
      "inactiveContactsDescription": "7 天以上无互动",
      "ghostedLeads": "失联线索",
      "unresponsiveConversations": "无响应对话",
      "riskScore": "风险评分",
      "recommendations": "推荐行动",
      "levels": {
        "high": "高 - 需要立即行动！",
        "medium": "中 - 建议关注",
        "low": "低 - 情况可控",
        "minimal": "最低 - 一切正常！"
      },
      "actions": {
        "reactivationCampaign": "启动重新激活活动",
        "leadNurturing": "激活线索培育流程",
        "redistributeConversations": "将对话重新分配给团队"
      }
    },
    "strategicInsights": {
      "title": "战略洞察",
      "bestPerformingAgent": "最佳表现智能代理",
      "channelPerformance": "渠道表现",
      "datastoreHealth": "数据存储健康",
      "needsUpdate": "需要更新"
    },
    "plans": {
      "level_0": "免费",
      "level_1": "基础版",
      "level_2": "专业版",
      "level_3": "商务版",
      "level_4": "企业版"
    },
    "channels": {
      "whatsapp": "WhatsApp",
      "instagram": "Instagram",
      "telegram": "Telegram",
      "messenger": "Messenger",
      "website": "Website",
      "mail": "Email",
      "dashboard": "Dashboard",
      "api": "API",
      "baleys": "Baileys",
      "chat": "Chat",
      "crisp": "Crisp",
      "form": "Form",
      "make": "Make",
      "slack": "Slack",
      "tiktok": "TikTok",
      "tiktok_shop": "TikTok Shop",
      "zapier": "Zapier",
      "zappflux": "ZappFlux"
    },
    "weekdays": {
      "monday": "周一",
      "tuesday": "周二",
      "wednesday": "周三",
      "thursday": "周四",
      "friday": "周五",
      "saturday": "周六",
      "sunday": "周日"
    },
    "email": {
      "daily": {
        "title": "运营脉动"
      },
      "weekly": {
        "title": "周度审计"
      },
      "monthly": {
        "title": "增长咨询"
      },
      "poweredBy": "报告由 {{agentName}} 自动生成"
    },
    "whatsapp": {
      "header": "🌟 *你好！我是 {{agentName}}* 🚀",
      "subtitle": "送上今天的 *{{period}}*！",
      "evolution": "变化",
      "none": "今天暂无活跃渠道",
      "dailySummary": "📊 *每日摘要*",
      "topChannels": "📍 *顶级渠道*",
      "aiResolved": "🤖 AI 员工独立解决了 *{{count}}* 个对话！",
      "humanIntervention": "👤 人工干预了 *{{count}}* 例",
      "avgMessages": "📈 *平均:* {{average}} 条消息/对话",
      "weeklyTitle": "🎯 *每周效率审计* 🎯",
      "byAgent": "_由 {{agentName}} 生成_",
      "weeklyNumbers": "📊 *每周数据*",
      "topInsights": "🏆 *顶级洞察*",
      "alertsTitle": "⚠️ *{{title}} 和机会*",
      "qualityTitle": "🎓 *AI 员工服务质量*",
      "weeklyTip": "💡 *本周提示*",
      "autoGenerated": "_报告由 ZappWay 自动生成_ 🤖",
      "monthlyTitle": "📈 *增长咨询* 📈",
      "monthlySubtitle": "_{{agentName}} 的月度报告_",
      "businessGrowth": "🚀 *业务 {{title}}*",
      "strategicRecommendations": "💡 *战略建议*",
      "executiveSummary": "🎯 *执行摘要*",
      "consultancyFooter": "_ZappWay 自动咨询_ 🤖✨",
      "growthExplosive": "🚀 *爆发式增长！* 业务起飞！",
      "growthGreat": "📈 *出色增长！* 继续投资！",
      "growthSolid": "✅ *稳健增长！* 方向正确！",
      "growthStable": "➡️ 稳定增长。寻找优化机会！",
      "growthNegative": "📉 *注意！* 负增长。审视策略！",
      "weekdays": {
        "monday": "周一",
        "tuesday": "周二",
        "wednesday": "周三",
        "thursday": "周四",
        "friday": "周五",
        "saturday": "周六",
        "sunday": "周日"
      },
      "totalMetric": "总计 {{metric}}",
      "newMetric": "{{label}} {{metric}}",
      "indicators": "指标",
      "automationPerfect": "🔥 *完美自动化！* 您的人工智能员工正在领导操作！",
      "automationStrong": "⚡ *干得好！* 您的人工智能员工表现强劲！",
      "automationHelpful": "✅ *干得好！* 您的 AI 员工正在产生真正的影响！",
      "automationImprove": "💡 *提示：* 进一步培训您的人工智能员工以提高自动化程度。",
      "evolutionConversationsUp": "🔥 *对话不断增加！*需求不断增长！",
      "evolutionConversationsDown": "📉 对话中断。是时候重新参与了！",
      "evolutionMessagesUp": "💬 *留言量激增！*",
      "evolutionLeadsUp": "🎯 *潜在客户正在加速！* 太棒了！",
      "evolutionStable": "➡️运行稳定。继续前进！",
      "noEvaluationsToday": "今天没有评价",
      "qualityExcellent": "🌟 *干得好！*",
      "qualityGood": "✅ *表现出色！*",
      "qualityImprove": "💡 *提示：* 查看负面回复以提高质量。",
      "motivationGeneral1": "🚀 *坚持下去！*天空才是极限！",
      "motivationGeneral2": "⚡ *今天的工作很棒！*又是充实的一天！",
      "motivationGeneral3": "🔥 *势头强劲！*继续努力！",
      "motivationGeneral4": "💪 *全力以赴！*让我们继续前进！",
      "motivationGeneral5": "🌟 *闪闪发光！*干得好！",
      "motivationPerfectDay": "🏆 *完美的一天！* 高度自动化和积极增长！ 🎉",
      "motivationCustomerLove": "😍 *顾客喜欢它！*满意度飙升！ ⭐",
      "roiExceptional": "🎉 *出色！* 您节省了超过一周的工作时间！",
      "roiExcellent": "💪 *太棒了！* 您每年节省了近一个月的工作量！",
      "roiGood": "✅ *巨大的投资回报率！*人工智能已经回报您的投资！",
      "roiStarter": "📊 人工智能正在发挥作用。不断强化知识基础！",
      "alertsColdLeadsAction": "设置后续行动",
      "alertsStalledAction": "恢复联系",
      "alertsDatastoreIssues": "数据存储需要注意",
      "alertsAllGood": "一切都很顺利！ 🎉",
      "qualityInsightsPremium": "🏆 *高级人工智能！* 准确性和满意度都非常高！",
      "qualityInsightsEfficient": "⚡ *高效的人工智能！* 不断完善结果！",
      "qualityInsightsImprove": "💡 *提示：* 查看较弱的答案并刷新知识库。",
      "weeklyTipColdLeads": "🎯 为 3 天没有回复的不活跃潜在客户设置后续自动化！",
      "weeklyTipAutomation": "🤖 你的自动化率很低。查看提示并向数据存储添加更多常见问题解答！",
      "weeklyTipSatisfaction": "😊 回顾负面反馈并以真实案例改进人工智能回复！",
      "weeklyTipMonitor": "📈 继续跟踪指标。数据带来更好的决策！",
      "churnExcellentRetention": "出色的保留率！继续努力吧！",
      "executiveSummaryStable": "行稳定。持续监控！"
    },
    "omnichannel": {
      "activeCases": "活跃案例",
      "crossChannelCases": "跨渠道案例",
      "multiChannelContacts": "多渠道联系人",
      "channelSwitches": "频道切换",
      "currentChannel": "当前频道",
      "previousChannel": "上一个频道",
      "relatedConversations": "相关对话",
      "channelsUsed": "使用的频道",
      "recentJourney": "近的旅程",
      "noJourneys": "此期间没有行程"
    }
  }
}