{
  "datastoreName": "RAG 知识库 - {{agentName}}",
  "tags": {
    "fundamentals": "fundamentals",
    "business": "business",
    "market": "market",
    "scope": "scope",
    "use-cases": "use-cases",
    "glossary": "glossary",
    "terms": "terms",
    "audience": "audience",
    "personas": "personas",
    "segments": "segments",
    "pains": "pains",
    "objections": "objections",
    "objectives": "objectives",
    "results": "results",
    "offer": "offer",
    "products": "products",
    "plans": "plans",
    "services": "services",
    "limits": "limits",
    "redirects": "redirects",
    "journey": "journey",
    "routing": "routing",
    "screening": "screening",
    "data-collection": "data-collection",
    "checklist": "checklist",
    "playbooks": "playbooks",
    "steps": "steps",
    "operations": "operations",
    "processes": "processes",
    "roles": "roles",
    "sla": "sla",
    "policies": "policies",
    "escalation": "escalation",
    "complex-cases": "complex-cases",
    "communication": "沟通",
    "tone": "tone",
    "guidelines": "guidelines",
    "scripts": "scripts",
    "templates": "templates",
    "proposals": "proposals",
    "closing": "closing",
    "data": "data",
    "pricing": "pricing",
    "conditions": "conditions",
    "discounts": "discounts",
    "faq": "faq",
    "technical": "technical",
    "relationship": "relationship",
    "onboarding": "onboarding",
    "new-clients": "new-clients",
    "upsell": "upsell",
    "cross-sell": "cross-sell",
    "follow-up": "follow-up",
    "recovery": "recovery",
    "integrations": "integrations",
    "systems": "systems",
    "tools": "tools",
    "functions": "functions",
    "actions": "actions",
    "lookups": "lookups",
    "instruction": "instruction",
    "behavior": "behavior",
    "rules": "rules",
    "privacy": "privacy",
    "data-usage": "data-usage",
    "fallback": "fallback",
    "best-practices": "best-practices"
  },
  "category00": {
    "name": "基础和范围",
    "folderName": "00-jichu-he-fanwei",
    "aboutBusiness": {
      "title": "关于业务和市场",
      "filename": "guanyu-yewu-he-shichang.md"
    },
    "agentScope": {
      "title": "代理范围和应用案例",
      "filename": "daili-fanwei-he-yingyong-anli.md"
    },
    "glossary": {
      "title": "术语表",
      "filename": "shuyubiao.md"
    }
  },
  "category10": {
    "name": "目标受众和问题",
    "folderName": "10-mubiao-shouzhong-he-wenti",
    "personas": {
      "title": "用户画像和客户细分",
      "filename": "yonghu-huaxiang-he-kehu-xifen.md"
    },
    "painsObjections": {
      "title": "主要痛点和反对意见",
      "filename": "zhuyao-tongdian-he-fandui-yijian.md"
    },
    "objectivesResults": {
      "title": "目标和预期结果",
      "filename": "mubiao-he-yuqi-jieguo.md"
    }
  },
  "category20": {
    "name": "产品和服务",
    "folderName": "20-chanpin-he-fuwu",
    "productsMap": {
      "title": "产品图谱和计划",
      "filename": "chanpin-tupu-he-jihua.md"
    },
    "servicesUseCases": {
      "title": "核心服务和应用案例",
      "filename": "hexin-fuwu-he-yingyong-anli.md"
    },
    "limitations": {
      "title": "限制和重定向",
      "filename": "xianzhi-he-zhongdingxiang.md"
    }
  },
  "category30": {
    "name": "服务流程和旅程",
    "folderName": "30-fuwu-liucheng-he-lucheng",
    "routing": {
      "title": "初步筛选和路由",
      "filename": "chubu-shaixuan-he-luyou.md"
    },
    "dataCollection": {
      "title": "数据收集清单",
      "filename": "shuju-shouji-qingdan.md"
    },
    "playbooks": {
      "title": "旅程剧本",
      "filename": "lucheng-juben.md"
    }
  },
  "category40": {
    "name": "内部运营和流程",
    "folderName": "40-neibu-yunying-he-liucheng",
    "internalProcesses": {
      "title": "内部流程和角色",
      "filename": "neibu-liucheng-he-juese.md"
    },
    "slaPolicies": {
      "title": "SLA和服务政策",
      "filename": "sla-he-fuwu-zhengce.md"
    },
    "escalation": {
      "title": "升级流程",
      "filename": "shengji-liucheng.md"
    }
  },
  "category50": {
    "name": "沟通和消息",
    "folderName": "50-goutong-he-xiaoxi",
    "voiceTone": {
      "title": "语调",
      "filename": "yudiao.md"
    },
    "scripts": {
      "title": "基础话术",
      "filename": "jichu-huashu.md"
    },
    "proposals": {
      "title": "提案和成单模板",
      "filename": "tian-he-chengdan-muban.md"
    }
  },
  "category60": {
    "name": "数据、定价和政策",
    "folderName": "60-shuju-dingjia-he-zhengce",
    "pricing": {
      "title": "价格表和条款",
      "filename": "jiagebiao-he-tiaokuan.md"
    },
    "policies": {
      "title": "商业政策",
      "filename": "shangye-zhengce.md"
    },
    "technicalFaq": {
      "title": "技术常见问题",
      "filename": "jishu-changjian-wenti.md"
    }
  },
  "category70": {
    "name": "关系和维护",
    "folderName": "70-guanxi-he-weihu",
    "clientOnboarding": {
      "title": "新客户入职",
      "filename": "xin-kehu-ruzhi.md"
    },
    "upsell": {
      "title": "交叉销售和向上销售机会",
      "filename": "jiaocha-xiaoshou-he-xiangshang-xiaoshou-jihui.md"
    },
    "followUp": {
      "title": "售后跟进",
      "filename": "shouhou-genjin.md"
    }
  },
  "category80": {
    "name": "集成和系统",
    "folderName": "80-jicheng-he-xitong",
    "systems": {
      "title": "系统和API",
      "filename": "xitong-he-api.md"
    },
    "functionsMap": {
      "title": "代理功能图谱",
      "filename": "daili-gongneng-tupu.md"
    },
    "structuredData": {
      "title": "结构化数据和查询",
      "filename": "jiegouhua-shuju-he-chaxun.md"
    }
  },
  "category90": {
    "name": "代理指令和治理",
    "folderName": "90-daili-zhiling-he-zhili",
    "generalBehavior": {
      "title": "一般行为和规则",
      "filename": "yiban-xingwei-he-guize.md"
    },
    "privacy": {
      "title": "隐私政策和数据使用",
      "filename": "yinsi-zhengce-he-shuju-shiyong.md"
    },
    "fallback": {
      "title": "兜底和最佳实践",
      "filename": "doudi-he-zuijia-shijian.md"
    }
  }
}