{
  "periods": {
    "daily": "每日报告",
    "weekly": "每周报告",
    "monthly": "每月报告",
    "dateFormat": "MM月dd日",
    "dateFormatWithYear": "yyyy年MM月dd日",
    "monthYear": "MM月 yyyy年",
    "period": "期间",
    "from": "从",
    "to": "至"
  },
  "metrics": {
    "conversations": {
      "title": "对话",
      "total": "总计",
      "new": "新增",
      "active": "活跃",
      "resolved": "已解决",
      "humanRequested": "请求人工服务",
      "byChannel": "按渠道",
      "byStatus": "按状态"
    },
    "messages": {
      "title": "消息",
      "total": "总计",
      "received": "接收",
      "sent": "发送",
      "byAI": "AI 发送",
      "byHuman": "人工发送",
      "avgResponseTime": "平均响应时间",
      "byChannel": "按渠道"
    },
    "leads": {
      "title": "线索",
      "total": "总计",
      "new": "新增",
      "converted": "已转化",
      "byAgent": "按代理"
    },
    "contacts": {
      "title": "联系人",
      "total": "总计",
      "new": "新增",
      "returning": "返回",
      "byChannel": "按渠道"
    },
    "actions": {
      "title": "操作",
      "serviceHandling": "服务处理",
      "followUps": "跟进",
      "formsSubmitted": "提交表单",
      "formsCompleted": "完成表单"
    },
    "performance": {
      "title": "性能",
      "automationRate": "自动化率",
      "humanInterventionRate": "人工干预率",
      "avgMessagesPerConversation": "每对话消息数",
      "aiResolved": "AI 解决",
      "peakHour": "高峰时段",
      "slowestResponseTime": "最慢响应时间"
    },
    "quality": {
      "title": "质量",
      "evaluations": "评估",
      "good": "良好",
      "bad": "差",
      "satisfactionRate": "满意率"
    },
    "comparison": {
      "vsYesterday": "对比昨日",
      "vsLastWeek": "对比上周",
      "vsLastMonth": "对比上月"
    }
  },
  "trends": {
    "title": "趋势",
    "up": "上升",
    "down": "下降",
    "stable": "平稳",
    "conversationTrend": "对话趋势",
    "messageTrend": "消息趋势",
    "trendPercentage": "趋势百分比"
  },
  "efficiency": {
    "title": "效率与投资回报",
    "totalAutomatedConversations": "自动化对话",
    "estimatedTimeSaved": "节省时间",
    "estimatedCostSaved": "节省成本",
    "aiAccuracyRate": "AI 准确率",
    "hours": "小时",
    "currency": "¥"
  },
  "insights": {
    "title": "主要洞察",
    "mostActiveChannel": "最活跃渠道",
    "mostActiveDay": "最活跃日期",
    "mostActiveHour": "最活跃时段",
    "topFAQs": "热门常见问题",
    "topAgents": "顶级客服"
  },
  "alerts": {
    "title": "警报",
    "coldLeads": "冷线索",
    "coldLeadsDescription": "3 天以上无响应的线索",
    "stalledConversations": "停滞对话",
    "stalledConversationsDescription": "2 天以上无进展的对话",
    "datastoreIssues": "数据存储问题",
    "none": "无警报"
  },
  "growth": {
    "title": "增长",
    "contactsGrowth": "联系人增长",
    "conversationsGrowth": "对话增长",
    "leadsGrowth": "线索增长",
    "monthOverMonth": "月环比"
  },
  "planHealth": {
    "title": "套餐健康",
    "plan": "套餐",
    "usage": "使用量",
    "agentQueries": "智能代理查询",
    "datastoreQueries": "数据存储查询",
    "tokens": "令牌",
    "storage": "存储",
    "used": "已用",
    "limit": "限额",
    "percentage": "百分比",
    "warnings": "警告",
    "warningHigh": "您已使用 {{percentage}}% 的 {{resource}} 限额！",
    "allGood": "一切都在限额内！",
    "unlimited": "无限"
  },
  "churnRisk": {
    "title": "流失风险",
    "inactiveContacts": "不活跃联系人",
    "inactiveContactsDescription": "7 天以上无互动",
    "ghostedLeads": "失联线索",
    "unresponsiveConversations": "无响应对话",
    "riskScore": "风险评分",
    "recommendations": "推荐行动",
    "levels": {
      "high": "高 - 需要立即行动！",
      "medium": "中 - 建议关注",
      "low": "低 - 情况可控",
      "minimal": "最低 - 一切正常！"
    },
    "actions": {
      "reactivationCampaign": "启动重新激活活动",
      "leadNurturing": "激活线索培育流程",
      "redistributeConversations": "将对话重新分配给团队"
    }
  },
  "strategicInsights": {
    "title": "战略洞察",
    "bestPerformingAgent": "最佳表现智能代理",
    "channelPerformance": "渠道表现",
    "datastoreHealth": "数据存储健康",
    "needsUpdate": "需要更新"
  },
  "plans": {
    "level_0": "免费",
    "level_1": "基础版",
    "level_2": "专业版",
    "level_3": "商务版",
    "level_4": "企业版"
  },
  "channels": {
    "whatsapp": "WhatsApp",
    "instagram": "Instagram",
    "telegram": "Telegram",
    "messenger": "Messenger",
    "website": "Website",
    "mail": "Email",
    "dashboard": "Dashboard",
    "api": "API",
    "baleys": "Baileys",
    "chat": "Chat",
    "crisp": "Crisp",
    "form": "Form",
    "make": "Make",
    "slack": "Slack",
    "tiktok": "TikTok",
    "tiktok_shop": "TikTok Shop",
    "zapier": "Zapier",
    "zappflux": "ZappFlux"
  },
  "weekdays": {
    "monday": "周一",
    "tuesday": "周二",
    "wednesday": "周三",
    "thursday": "周四",
    "friday": "周五",
    "saturday": "周六",
    "sunday": "周日"
  },
  "email": {
    "daily": {
      "title": "运营脉动"
    },
    "weekly": {
      "title": "周度审计"
    },
    "monthly": {
      "title": "增长咨询"
    },
    "poweredBy": "报告由 {{agentName}} 自动生成"
  },
  "whatsapp": {
    "header": "🌟 *你好！我是 {{agentName}}* 🚀",
    "subtitle": "送上今天的 *{{period}}*！",
    "evolution": "变化",
    "none": "今天暂无活跃渠道",
    "dailySummary": "📊 *每日摘要*",
    "topChannels": "📍 *顶级渠道*",
    "aiResolved": "🤖 AI 员工独立解决了 *{{count}}* 个对话！",
    "humanIntervention": "👤 人工干预了 *{{count}}* 例",
    "avgMessages": "📈 *平均:* {{average}} 条消息/对话",
    "weeklyTitle": "🎯 *每周效率审计* 🎯",
    "byAgent": "_由 {{agentName}} 生成_",
    "weeklyNumbers": "📊 *每周数据*",
    "topInsights": "🏆 *顶级洞察*",
    "alertsTitle": "⚠️ *{{title}} 和机会*",
    "qualityTitle": "🎓 *AI 员工服务质量*",
    "weeklyTip": "💡 *本周提示*",
    "autoGenerated": "_报告由 ZappWay 自动生成_ 🤖",
    "monthlyTitle": "📈 *增长咨询* 📈",
    "monthlySubtitle": "_{{agentName}} 的月度报告_",
    "businessGrowth": "🚀 *业务 {{title}}*",
    "strategicRecommendations": "💡 *战略建议*",
    "executiveSummary": "🎯 *执行摘要*",
    "consultancyFooter": "_ZappWay 自动咨询_ 🤖✨",
    "growthExplosive": "🚀 *爆发式增长！* 业务起飞！",
    "growthGreat": "📈 *出色增长！* 继续投资！",
    "growthSolid": "✅ *稳健增长！* 方向正确！",
    "growthStable": "➡️ 稳定增长。寻找优化机会！",
    "growthNegative": "📉 *注意！* 负增长。审视策略！",
    "weekdays": {
      "monday": "周一",
      "tuesday": "周二",
      "wednesday": "周三",
      "thursday": "周四",
      "friday": "周五",
      "saturday": "周六",
      "sunday": "周日"
    },
    "totalMetric": "总计 {{metric}}",
    "newMetric": "{{label}} {{metric}}",
    "indicators": "指标",
    "automationPerfect": "🔥 *完美自动化！* 您的人工智能员工正在领导操作！",
    "automationStrong": "⚡ *干得好！* 您的人工智能员工表现强劲！",
    "automationHelpful": "✅ *干得好！* 您的 AI 员工正在产生真正的影响！",
    "automationImprove": "💡 *提示：* 进一步培训您的人工智能员工以提高自动化程度。",
    "evolutionConversationsUp": "🔥 *对话不断增加！*需求不断增长！",
    "evolutionConversationsDown": "📉 对话中断。是时候重新参与了！",
    "evolutionMessagesUp": "💬 *留言量激增！*",
    "evolutionLeadsUp": "🎯 *潜在客户正在加速！* 太棒了！",
    "evolutionStable": "➡️运行稳定。继续前进！",
    "noEvaluationsToday": "今天没有评价",
    "qualityExcellent": "🌟 *干得好！*",
    "qualityGood": "✅ *表现出色！*",
    "qualityImprove": "💡 *提示：* 查看负面回复以提高质量。",
    "motivationGeneral1": "🚀 *坚持下去！*天空才是极限！",
    "motivationGeneral2": "⚡ *今天的工作很棒！*又是充实的一天！",
    "motivationGeneral3": "🔥 *势头强劲！*继续努力！",
    "motivationGeneral4": "💪 *全力以赴！*让我们继续前进！",
    "motivationGeneral5": "🌟 *闪闪发光！*干得好！",
    "motivationPerfectDay": "🏆 *完美的一天！* 高度自动化和积极增长！ 🎉",
    "motivationCustomerLove": "😍 *顾客喜欢它！*满意度飙升！ ⭐",
    "roiExceptional": "🎉 *出色！* 您节省了超过一周的工作时间！",
    "roiExcellent": "💪 *太棒了！* 您每年节省了近一个月的工作量！",
    "roiGood": "✅ *巨大的投资回报率！*人工智能已经回报您的投资！",
    "roiStarter": "📊 人工智能正在发挥作用。不断强化知识基础！",
    "alertsColdLeadsAction": "设置后续行动",
    "alertsStalledAction": "恢复联系",
    "alertsDatastoreIssues": "数据存储需要注意",
    "alertsAllGood": "一切都很顺利！ 🎉",
    "qualityInsightsPremium": "🏆 *高级人工智能！* 准确性和满意度都非常高！",
    "qualityInsightsEfficient": "⚡ *高效的人工智能！* 不断完善结果！",
    "qualityInsightsImprove": "💡 *提示：* 查看较弱的答案并刷新知识库。",
    "weeklyTipColdLeads": "🎯 为 3 天没有回复的不活跃潜在客户设置后续自动化！",
    "weeklyTipAutomation": "🤖 你的自动化率很低。查看提示并向数据存储添加更多常见问题解答！",
    "weeklyTipSatisfaction": "😊 回顾负面反馈并以真实案例改进人工智能回复！",
    "weeklyTipMonitor": "📈 继续跟踪指标。数据带来更好的决策！",
    "churnExcellentRetention": "出色的保留率！继续努力吧！",
    "executiveSummaryStable": "行稳定。持续监控！"
  },
  "omnichannel": {
    "activeCases": "活跃案例",
    "crossChannelCases": "跨渠道案例",
    "multiChannelContacts": "多渠道联系人",
    "channelSwitches": "频道切换",
    "currentChannel": "当前频道",
    "previousChannel": "上一个频道",
    "relatedConversations": "相关对话",
    "channelsUsed": "使用的频道",
    "recentJourney": "近的旅程",
    "noJourneys": "此期间没有行程"
  }
}