{
  "datastoreName": "Znalostná báza RAG - {{agentName}}",
  "tags": {
    "fundamentals": "zaklady",
    "business": "obchod",
    "market": "trh",
    "scope": "rozsah",
    "use-cases": "pripady-pouzitia",
    "glossary": "slovnik",
    "terms": "pojmy",
    "audience": "publikum",
    "personas": "opersony",
    "segments": "segmenty",
    "pains": "bolesti",
    "objections": "namietky",
    "objectives": "ciele",
    "results": "vysledky",
    "offer": "ponuka",
    "products": "produkty",
    "plans": "plany",
    "services": "sluzby",
    "limits": "limity",
    "redirects": "presmerovania",
    "journey": "cesta",
    "routing": "smerovanie",
    "screening": "triedenie",
    "data-collection": "zber-udajov",
    "checklist": "kontrolny-zoznam",
    "playbooks": "scenare",
    "steps": "kroky",
    "operations": "operacie",
    "processes": "procesy",
    "roles": "role",
    "sla": "sla",
    "policies": "zasady",
    "escalation": "eskalacia",
    "complex-cases": "komplexne-pripady",
    "communication": "komunikacia",
    "tone": "ton",
    "guidelines": "pokyny",
    "scripts": "skripty",
    "templates": "sablony",
    "proposals": "navrhy",
    "closing": "uzavretie",
    "data": "udaje",
    "pricing": "cenotvorba",
    "conditions": "podmienky",
    "discounts": "zlavnene",
    "faq": "faq",
    "technical": "technicke",
    "relationship": "vztah",
    "onboarding": "onboarding",
    "new-clients": "novi-klienti",
    "upsell": "upsell",
    "cross-sell": "cross-sell",
    "follow-up": "nasledne-kroky",
    "recovery": "obnova",
    "integrations": "integracie",
    "systems": "systemy",
    "tools": "nastroje",
    "functions": "funkcie",
    "actions": "akcie",
    "lookups": "vyhladavania",
    "instruction": "instrukcia",
    "behavior": "spravanie",
    "rules": "pravidla",
    "privacy": "sukromie",
    "data-usage": "vyuzitie-udajov",
    "fallback": "zaloha",
    "best-practices": "najlepsie-postupy"
  },
  "category00": {
    "name": "Základy a Rozsah",
    "folderName": "00-zaklady-a-rozsah",
    "aboutBusiness": {
      "title": "O Obchode a Trhu",
      "filename": "o-obchode-a-trhu.md"
    },
    "agentScope": {
      "title": "Rozsah Agenta a Prípady Použitia",
      "filename": "rozsah-agenta-a-pripady-pouzitia.md"
    },
    "glossary": {
      "title": "Slovník Pojmov",
      "filename": "slovnik-pojmov.md"
    }
  },
  "category10": {
    "name": "Cieľové Publikum a Problémy",
    "folderName": "10-cielove-publikum-a-problemy",
    "personas": {
      "title": "Persony a Zákaznícke Segmenty",
      "filename": "persony-a-zakaznicke-segmenty.md"
    },
    "painsObjections": {
      "title": "Hlavné Bolesti a Námietky",
      "filename": "hlavne-bolesti-a-namietky.md"
    },
    "objectivesResults": {
      "title": "Ciele a Požadované Výsledky",
      "filename": "ciele-a-pozadovane-vysledky.md"
    }
  },
  "category20": {
    "name": "Produkty a Služby",
    "folderName": "20-produkty-a-sluzby",
    "productsMap": {
      "title": "Mapa Produktov a Plány",
      "filename": "mapa-produktov-a-plany.md"
    },
    "servicesUseCases": {
      "title": "Hlavné Služby a Prípady Použitia",
      "filename": "hlavne-sluzby-a-pripady-pouzitia.md"
    },
    "limitations": {
      "title": "Obmedzenia a Presmerovania",
      "filename": "obmedzenia-a-presmerovania.md"
    }
  },
  "category30": {
    "name": "Tok Služieb a Cesta",
    "folderName": "30-tok-sluzieb-a-cesta",
    "routing": {
      "title": "Úvodné Triedenie a Smerovanie",
      "filename": "uvodne-triedenie-a-smerovanie.md"
    },
    "dataCollection": {
      "title": "Kontrolné Zoznamy Zberu Údajov",
      "filename": "kontrolne-zoznamy-zberu-udajov.md"
    },
    "playbooks": {
      "title": "Scenáre Cesty",
      "filename": "scenare-cesty.md"
    }
  },
  "category40": {
    "name": "Interné Operácie a Procesy",
    "folderName": "40-interne-operacie-a-procesy",
    "internalProcesses": {
      "title": "Interné Procesy a Role",
      "filename": "interne-procesy-a-role.md"
    },
    "slaPolicies": {
      "title": "SLA a Servisné Zásady",
      "filename": "sla-a-servisne-zasady.md"
    },
    "escalation": {
      "title": "Eskalačné Procedúry",
      "filename": "eskalacne-procedury.md"
    }
  },
  "category50": {
    "name": "Komunikácia a Správy",
    "folderName": "50-komunikacia-a-spravy",
    "voiceTone": {
      "title": "Tón Hlasu",
      "filename": "ton-hlasu.md"
    },
    "scripts": {
      "title": "Základné Skripty",
      "filename": "zakladne-skripty.md"
    },
    "proposals": {
      "title": "Šablóny Návrhov a Uzavretia",
      "filename": "sablony-navrhov-a-uzavretia.md"
    }
  },
  "category60": {
    "name": "Údaje, Ceny a Zásady",
    "folderName": "60-udaje-ceny-a-zasady",
    "pricing": {
      "title": "Cenník a Podmienky",
      "filename": "cennik-a-podmienky.md"
    },
    "policies": {
      "title": "Obchodné Zásady",
      "filename": "obchodne-zasady.md"
    },
    "technicalFaq": {
      "title": "Technické FAQ",
      "filename": "technicke-faq.md"
    }
  },
  "category70": {
    "name": "Vzťahy a Udržanie",
    "folderName": "70-vztahy-a-udrzanie",
    "clientOnboarding": {
      "title": "Onboarding Nových Klientov",
      "filename": "onboarding-novych-klientov.md"
    },
    "upsell": {
      "title": "Príležitosti Cross-sell a Upsell",
      "filename": "prilezitosti-cross-sell-a-upsell.md"
    },
    "followUp": {
      "title": "Popredajné Sledovanie",
      "filename": "popredajne-sledovanie.md"
    }
  },
  "category80": {
    "name": "Integrácie a Systémy",
    "folderName": "80-integracie-a-systemy",
    "systems": {
      "title": "Systémy a API",
      "filename": "systemy-a-api.md"
    },
    "functionsMap": {
      "title": "Mapa Funkcií Agenta",
      "filename": "mapa-funkcii-agenta.md"
    },
    "structuredData": {
      "title": "Štruktúrované Údaje a Vyhľadávania",
      "filename": "strukturovane-udaje-a-vyhladavania.md"
    }
  },
  "category90": {
    "name": "Inštrukcie Agenta a Správa",
    "folderName": "90-instrukcie-agenta-a-sprava",
    "generalBehavior": {
      "title": "Všeobecné Správanie a Pravidlá",
      "filename": "vseobecne-spravanie-a-pravidla.md"
    },
    "privacy": {
      "title": "Zásady Ochrany Osobných Údajov a Využitie Údajov",
      "filename": "zasady-ochrany-osobnych-udajov-a-vyuzitie-udajov.md"
    },
    "fallback": {
      "title": "Záloha a Najlepšie Postupy",
      "filename": "zaloha-a-najlepsie-postupy.md"
    }
  }
}