{
  "ragDocuments": {
    "datastoreName": "Znalostná báza RAG - {{agentName}}",
    "tags": {
      "fundamentals": "zaklady",
      "business": "obchod",
      "market": "trh",
      "scope": "rozsah",
      "use-cases": "pripady-pouzitia",
      "glossary": "slovnik",
      "terms": "pojmy",
      "audience": "publikum",
      "personas": "opersony",
      "segments": "segmenty",
      "pains": "bolesti",
      "objections": "namietky",
      "objectives": "ciele",
      "results": "vysledky",
      "offer": "ponuka",
      "products": "produkty",
      "plans": "plany",
      "services": "sluzby",
      "limits": "limity",
      "redirects": "presmerovania",
      "journey": "cesta",
      "routing": "smerovanie",
      "screening": "triedenie",
      "data-collection": "zber-udajov",
      "checklist": "kontrolny-zoznam",
      "playbooks": "scenare",
      "steps": "kroky",
      "operations": "operacie",
      "processes": "procesy",
      "roles": "role",
      "sla": "sla",
      "policies": "zasady",
      "escalation": "eskalacia",
      "complex-cases": "komplexne-pripady",
      "communication": "komunikacia",
      "tone": "ton",
      "guidelines": "pokyny",
      "scripts": "skripty",
      "templates": "sablony",
      "proposals": "navrhy",
      "closing": "uzavretie",
      "data": "udaje",
      "pricing": "cenotvorba",
      "conditions": "podmienky",
      "discounts": "zlavnene",
      "faq": "faq",
      "technical": "technicke",
      "relationship": "vztah",
      "onboarding": "onboarding",
      "new-clients": "novi-klienti",
      "upsell": "upsell",
      "cross-sell": "cross-sell",
      "follow-up": "nasledne-kroky",
      "recovery": "obnova",
      "integrations": "integracie",
      "systems": "systemy",
      "tools": "nastroje",
      "functions": "funkcie",
      "actions": "akcie",
      "lookups": "vyhladavania",
      "instruction": "instrukcia",
      "behavior": "spravanie",
      "rules": "pravidla",
      "privacy": "sukromie",
      "data-usage": "vyuzitie-udajov",
      "fallback": "zaloha",
      "best-practices": "najlepsie-postupy"
    },
    "category00": {
      "name": "Základy a Rozsah",
      "folderName": "00-zaklady-a-rozsah",
      "aboutBusiness": {
        "title": "O Obchode a Trhu",
        "filename": "o-obchode-a-trhu.md"
      },
      "agentScope": {
        "title": "Rozsah Agenta a Prípady Použitia",
        "filename": "rozsah-agenta-a-pripady-pouzitia.md"
      },
      "glossary": {
        "title": "Slovník Pojmov",
        "filename": "slovnik-pojmov.md"
      }
    },
    "category10": {
      "name": "Cieľové Publikum a Problémy",
      "folderName": "10-cielove-publikum-a-problemy",
      "personas": {
        "title": "Persony a Zákaznícke Segmenty",
        "filename": "persony-a-zakaznicke-segmenty.md"
      },
      "painsObjections": {
        "title": "Hlavné Bolesti a Námietky",
        "filename": "hlavne-bolesti-a-namietky.md"
      },
      "objectivesResults": {
        "title": "Ciele a Požadované Výsledky",
        "filename": "ciele-a-pozadovane-vysledky.md"
      }
    },
    "category20": {
      "name": "Produkty a Služby",
      "folderName": "20-produkty-a-sluzby",
      "productsMap": {
        "title": "Mapa Produktov a Plány",
        "filename": "mapa-produktov-a-plany.md"
      },
      "servicesUseCases": {
        "title": "Hlavné Služby a Prípady Použitia",
        "filename": "hlavne-sluzby-a-pripady-pouzitia.md"
      },
      "limitations": {
        "title": "Obmedzenia a Presmerovania",
        "filename": "obmedzenia-a-presmerovania.md"
      }
    },
    "category30": {
      "name": "Tok Služieb a Cesta",
      "folderName": "30-tok-sluzieb-a-cesta",
      "routing": {
        "title": "Úvodné Triedenie a Smerovanie",
        "filename": "uvodne-triedenie-a-smerovanie.md"
      },
      "dataCollection": {
        "title": "Kontrolné Zoznamy Zberu Údajov",
        "filename": "kontrolne-zoznamy-zberu-udajov.md"
      },
      "playbooks": {
        "title": "Scenáre Cesty",
        "filename": "scenare-cesty.md"
      }
    },
    "category40": {
      "name": "Interné Operácie a Procesy",
      "folderName": "40-interne-operacie-a-procesy",
      "internalProcesses": {
        "title": "Interné Procesy a Role",
        "filename": "interne-procesy-a-role.md"
      },
      "slaPolicies": {
        "title": "SLA a Servisné Zásady",
        "filename": "sla-a-servisne-zasady.md"
      },
      "escalation": {
        "title": "Eskalačné Procedúry",
        "filename": "eskalacne-procedury.md"
      }
    },
    "category50": {
      "name": "Komunikácia a Správy",
      "folderName": "50-komunikacia-a-spravy",
      "voiceTone": {
        "title": "Tón Hlasu",
        "filename": "ton-hlasu.md"
      },
      "scripts": {
        "title": "Základné Skripty",
        "filename": "zakladne-skripty.md"
      },
      "proposals": {
        "title": "Šablóny Návrhov a Uzavretia",
        "filename": "sablony-navrhov-a-uzavretia.md"
      }
    },
    "category60": {
      "name": "Údaje, Ceny a Zásady",
      "folderName": "60-udaje-ceny-a-zasady",
      "pricing": {
        "title": "Cenník a Podmienky",
        "filename": "cennik-a-podmienky.md"
      },
      "policies": {
        "title": "Obchodné Zásady",
        "filename": "obchodne-zasady.md"
      },
      "technicalFaq": {
        "title": "Technické FAQ",
        "filename": "technicke-faq.md"
      }
    },
    "category70": {
      "name": "Vzťahy a Udržanie",
      "folderName": "70-vztahy-a-udrzanie",
      "clientOnboarding": {
        "title": "Onboarding Nových Klientov",
        "filename": "onboarding-novych-klientov.md"
      },
      "upsell": {
        "title": "Príležitosti Cross-sell a Upsell",
        "filename": "prilezitosti-cross-sell-a-upsell.md"
      },
      "followUp": {
        "title": "Popredajné Sledovanie",
        "filename": "popredajne-sledovanie.md"
      }
    },
    "category80": {
      "name": "Integrácie a Systémy",
      "folderName": "80-integracie-a-systemy",
      "systems": {
        "title": "Systémy a API",
        "filename": "systemy-a-api.md"
      },
      "functionsMap": {
        "title": "Mapa Funkcií Agenta",
        "filename": "mapa-funkcii-agenta.md"
      },
      "structuredData": {
        "title": "Štruktúrované Údaje a Vyhľadávania",
        "filename": "strukturovane-udaje-a-vyhladavania.md"
      }
    },
    "category90": {
      "name": "Inštrukcie Agenta a Správa",
      "folderName": "90-instrukcie-agenta-a-sprava",
      "generalBehavior": {
        "title": "Všeobecné Správanie a Pravidlá",
        "filename": "vseobecne-spravanie-a-pravidla.md"
      },
      "privacy": {
        "title": "Zásady Ochrany Osobných Údajov a Využitie Údajov",
        "filename": "zasady-ochrany-osobnych-udajov-a-vyuzitie-udajov.md"
      },
      "fallback": {
        "title": "Záloha a Najlepšie Postupy",
        "filename": "zaloha-a-najlepsie-postupy.md"
      }
    }
  }
}