{
  "datastoreName": "Basis Pengetahuan RAG - {{agentName}}",
  "tags": {
    "fundamentals": "dasar",
    "business": "bisnis",
    "market": "pasar",
    "scope": "ruang-lingkup",
    "use-cases": "kasus-penggunaan",
    "glossary": "glosarium",
    "terms": "istilah",
    "audience": "audiens",
    "personas": "persona",
    "segments": "segmen",
    "pains": "masalah",
    "objections": "keberatan",
    "objectives": "tujuan",
    "results": "hasil",
    "offer": "penawaran",
    "products": "produk",
    "plans": "rencana",
    "services": "layanan",
    "limits": "batasan",
    "redirects": "pengalihan",
    "journey": "perjalanan",
    "routing": "perutean",
    "screening": "penyaringan",
    "data-collection": "pengumpulan-data",
    "checklist": "daftar-periksa",
    "playbooks": "buku-panduan",
    "steps": "langkah",
    "operations": "operasi",
    "processes": "proses",
    "roles": "peran",
    "sla": "sla",
    "policies": "kebijakan",
    "escalation": "eskalasi",
    "complex-cases": "kasus-kompleks",
    "communication": "komunikasi",
    "tone": "nada",
    "guidelines": "pedoman",
    "scripts": "skrip",
    "templates": "templat",
    "proposals": "proposal",
    "closing": "penutupan",
    "data": "data",
    "pricing": "harga",
    "conditions": "kondisi",
    "discounts": "diskon",
    "faq": "faq",
    "technical": "teknis",
    "relationship": "hubungan",
    "onboarding": "onboarding",
    "new-clients": "klien-baru",
    "upsell": "upsell",
    "cross-sell": "cross-sell",
    "follow-up": "tindak-lanjut",
    "recovery": "pemulihan",
    "integrations": "integrasi",
    "systems": "sistem",
    "tools": "alat",
    "functions": "fungsi",
    "actions": "tindakan",
    "lookups": "pencarian",
    "instruction": "instruksi",
    "behavior": "perilaku",
    "rules": "aturan",
    "privacy": "privasi",
    "data-usage": "penggunaan-data",
    "fallback": "cadangan",
    "best-practices": "praktik-terbaik"
  },
  "category00": {
    "name": "Dasar dan Ruang Lingkup",
    "folderName": "00-dasar-dan-ruang-lingkup",
    "aboutBusiness": {
      "title": "Tentang Bisnis dan Pasar",
      "filename": "tentang-bisnis-dan-pasar.md"
    },
    "agentScope": {
      "title": "Ruang Lingkup Agen dan Kasus Penggunaan",
      "filename": "ruang-lingkup-agen-dan-kasus-penggunaan.md"
    },
    "glossary": {
      "title": "Glosarium Istilah",
      "filename": "glosarium-istilah.md"
    }
  },
  "category10": {
    "name": "Target Audiens dan Masalah",
    "folderName": "10-target-audiens-dan-masalah",
    "personas": {
      "title": "Persona dan Segmen Pelanggan",
      "filename": "persona-dan-segmen-pelanggan.md"
    },
    "painsObjections": {
      "title": "Masalah Utama dan Keberatan",
      "filename": "masalah-utama-dan-keberatan.md"
    },
    "objectivesResults": {
      "title": "Tujuan dan Hasil yang Diinginkan",
      "filename": "tujuan-dan-hasil-yang-diinginkan.md"
    }
  },
  "category20": {
    "name": "Produk dan Layanan",
    "folderName": "20-produk-dan-layanan",
    "productsMap": {
      "title": "Peta Produk dan Rencana",
      "filename": "peta-produk-dan-rencana.md"
    },
    "servicesUseCases": {
      "title": "Layanan Utama dan Kasus Penggunaan",
      "filename": "layanan-utama-dan-kasus-penggunaan.md"
    },
    "limitations": {
      "title": "Batasan dan Pengalihan",
      "filename": "batasan-dan-pengalihan.md"
    }
  },
  "category30": {
    "name": "Alur Layanan dan Perjalanan",
    "folderName": "30-alur-layanan-dan-perjalanan",
    "routing": {
      "title": "Penyaringan Awal dan Perutean",
      "filename": "penyaringan-awal-dan-perutean.md"
    },
    "dataCollection": {
      "title": "Daftar Periksa Pengumpulan Data",
      "filename": "daftar-periksa-pengumpulan-data.md"
    },
    "playbooks": {
      "title": "Buku Panduan Perjalanan",
      "filename": "buku-panduan-perjalanan.md"
    }
  },
  "category40": {
    "name": "Operasi Internal dan Proses",
    "folderName": "40-operasi-internal-dan-proses",
    "internalProcesses": {
      "title": "Proses Internal dan Peran",
      "filename": "proses-internal-dan-peran.md"
    },
    "slaPolicies": {
      "title": "SLA dan Kebijakan Layanan",
      "filename": "sla-dan-kebijakan-layanan.md"
    },
    "escalation": {
      "title": "Prosedur Eskalasi",
      "filename": "prosedur-eskalasi.md"
    }
  },
  "category50": {
    "name": "Komunikasi dan Pesan",
    "folderName": "50-komunikasi-dan-pesan",
    "voiceTone": {
      "title": "Nada Suara",
      "filename": "nada-suara.md"
    },
    "scripts": {
      "title": "Skrip Dasar",
      "filename": "skrip-dasar.md"
    },
    "proposals": {
      "title": "Templat Proposal dan Penutupan",
      "filename": "templat-proposal-dan-penutupan.md"
    }
  },
  "category60": {
    "name": "Data, Harga, dan Kebijakan",
    "folderName": "60-data-harga-dan-kebijakan",
    "pricing": {
      "title": "Tabel Harga dan Ketentuan",
      "filename": "tabel-harga-dan-ketentuan.md"
    },
    "policies": {
      "title": "Kebijakan Komersial",
      "filename": "kebijakan-komersial.md"
    },
    "technicalFaq": {
      "title": "FAQ Teknis",
      "filename": "faq-teknis.md"
    }
  },
  "category70": {
    "name": "Hubungan dan Pertahanan",
    "folderName": "70-hubungan-dan-pertahanan",
    "clientOnboarding": {
      "title": "Onboarding Klien Baru",
      "filename": "onboarding-klien-baru.md"
    },
    "upsell": {
      "title": "Peluang Cross-sell dan Upsell",
      "filename": "peluang-cross-sell-dan-upsell.md"
    },
    "followUp": {
      "title": "Tindak Lanjut Pasca Penjualan",
      "filename": "tindak-lanjut-pasca-penjualan.md"
    }
  },
  "category80": {
    "name": "Integrasi dan Sistem",
    "folderName": "80-integrasi-dan-sistem",
    "systems": {
      "title": "Sistem dan API",
      "filename": "sistem-dan-api.md"
    },
    "functionsMap": {
      "title": "Peta Fungsi Agen",
      "filename": "peta-fungsi-agen.md"
    },
    "structuredData": {
      "title": "Data Terstruktur dan Pencarian",
      "filename": "data-terstruktur-dan-pencarian.md"
    }
  },
  "category90": {
    "name": "Instruksi Agen dan Tata Kelola",
    "folderName": "90-instruksi-agen-dan-tata-kelola",
    "generalBehavior": {
      "title": "Perilaku Umum dan Aturan",
      "filename": "perilaku-umum-dan-aturan.md"
    },
    "privacy": {
      "title": "Kebijakan Privasi dan Penggunaan Data",
      "filename": "kebijakan-privasi-dan-penggunaan-data.md"
    },
    "fallback": {
      "title": "Cadangan dan Praktik Terbaik",
      "filename": "cadangan-dan-praktik-terbaik.md"
    }
  }
}