{
  "ragDocuments": {
    "datastoreName": "RAG Knowledge Base - {{agentName}}",
    "tags": {
      "fundamentals": "fundamentals",
      "business": "business",
      "market": "market",
      "scope": "scope",
      "use-cases": "use-cases",
      "glossary": "glossary",
      "terms": "terms",
      "audience": "audience",
      "personas": "personas",
      "segments": "segments",
      "pains": "pains",
      "objections": "objections",
      "objectives": "objectives",
      "results": "results",
      "offer": "offer",
      "products": "products",
      "plans": "plans",
      "services": "services",
      "limits": "limits",
      "redirects": "redirects",
      "journey": "journey",
      "routing": "routing",
      "screening": "screening",
      "data-collection": "data-collection",
      "checklist": "checklist",
      "playbooks": "playbooks",
      "steps": "steps",
      "operations": "operations",
      "processes": "processes",
      "roles": "roles",
      "sla": "sla",
      "policies": "policies",
      "escalation": "escalation",
      "complex-cases": "complex-cases",
      "communication": "communication",
      "tone": "tone",
      "guidelines": "guidelines",
      "scripts": "scripts",
      "templates": "templates",
      "proposals": "proposals",
      "closing": "closing",
      "data": "data",
      "pricing": "pricing",
      "conditions": "conditions",
      "discounts": "discounts",
      "faq": "faq",
      "technical": "technical",
      "relationship": "relationship",
      "onboarding": "onboarding",
      "new-clients": "new-clients",
      "upsell": "upsell",
      "cross-sell": "cross-sell",
      "follow-up": "follow-up",
      "recovery": "recovery",
      "integrations": "integrations",
      "systems": "systems",
      "tools": "tools",
      "functions": "functions",
      "actions": "actions",
      "lookups": "lookups",
      "instruction": "instruction",
      "behavior": "behavior",
      "rules": "rules",
      "privacy": "privacy",
      "data-usage": "data-usage",
      "fallback": "fallback",
      "best-practices": "best-practices"
    },
    "category00": {
      "name": "Fundamentals and Scope",
      "folderName": "00-fundamentals-and-scope",
      "aboutBusiness": {
        "title": "About the Business and Market",
        "filename": "about-the-business-and-market.md"
      },
      "agentScope": {
        "title": "Agent Scope and Use Cases",
        "filename": "agent-scope-and-use-cases.md"
      },
      "glossary": {
        "title": "Glossary of Terms",
        "filename": "glossary-of-terms.md"
      }
    },
    "category10": {
      "name": "Target Audience and Problems",
      "folderName": "10-target-audience-and-problems",
      "personas": {
        "title": "Personas and Customer Segments",
        "filename": "personas-and-customer-segments.md"
      },
      "painsObjections": {
        "title": "Main Pains and Objections",
        "filename": "main-pains-and-objections.md"
      },
      "objectivesResults": {
        "title": "Objectives and Desired Results",
        "filename": "objectives-and-desired-results.md"
      }
    },
    "category20": {
      "name": "Products and Services",
      "folderName": "20-products-and-services",
      "productsMap": {
        "title": "Product Map, Plans and Packages",
        "filename": "product-map-plans-and-packages.md"
      },
      "servicesUseCases": {
        "title": "Main Services and Use Cases",
        "filename": "main-services-and-use-cases.md"
      },
      "limitations": {
        "title": "Limitations and Redirects",
        "filename": "limitations-and-redirects.md"
      }
    },
    "category30": {
      "name": "Service Flow and Journey",
      "folderName": "30-service-flow-and-journey",
      "routing": {
        "title": "Initial Screening and Routing",
        "filename": "initial-screening-and-routing.md"
      },
      "dataCollection": {
        "title": "Data Collection Checklists",
        "filename": "data-collection-checklists.md"
      },
      "playbooks": {
        "title": "Journey Playbooks",
        "filename": "journey-playbooks.md"
      }
    },
    "category40": {
      "name": "Internal Operations and Processes",
      "folderName": "40-internal-operations-and-processes",
      "internalProcesses": {
        "title": "Internal Processes and Roles",
        "filename": "internal-processes-and-roles.md"
      },
      "slaPolicies": {
        "title": "SLA and Service Policies",
        "filename": "sla-and-service-policies.md"
      },
      "escalation": {
        "title": "Escalation Procedures",
        "filename": "escalation-procedures.md"
      }
    },
    "category50": {
      "name": "Communication and Messaging",
      "folderName": "50-communication-and-messaging",
      "voiceTone": {
        "title": "Tone of Voice",
        "filename": "tone-of-voice.md"
      },
      "scripts": {
        "title": "Base Scripts (Chat, WhatsApp, Email)",
        "filename": "base-scripts.md"
      },
      "proposals": {
        "title": "Proposals and Closing Templates",
        "filename": "proposals-and-closing-templates.md"
      }
    },
    "category60": {
      "name": "Data, Pricing and Policies",
      "folderName": "60-data-pricing-and-policies",
      "pricing": {
        "title": "Pricing Table and General Conditions",
        "filename": "pricing-table-and-general-conditions.md"
      },
      "policies": {
        "title": "Commercial Policies and Discounts",
        "filename": "commercial-policies-and-discounts.md"
      },
      "technicalFaq": {
        "title": "Technical and Operational FAQ",
        "filename": "technical-and-operational-faq.md"
      }
    },
    "category70": {
      "name": "Relationship and Retention",
      "folderName": "70-relationship-and-retention",
      "clientOnboarding": {
        "title": "New Client Onboarding",
        "filename": "new-client-onboarding.md"
      },
      "upsell": {
        "title": "Cross-sell and Upsell Opportunities",
        "filename": "cross-sell-and-upsell-opportunities.md"
      },
      "followUp": {
        "title": "Post-sales Follow-up",
        "filename": "post-sales-follow-up.md"
      }
    },
    "category80": {
      "name": "Integrations and Systems",
      "folderName": "80-integrations-and-systems",
      "systems": {
        "title": "Systems and APIs",
        "filename": "systems-and-apis.md"
      },
      "functionsMap": {
        "title": "Agent Functions Map",
        "filename": "agent-functions-map.md"
      },
      "structuredData": {
        "title": "Structured Data and Lookups",
        "filename": "structured-data-and-lookups.md"
      }
    },
    "category90": {
      "name": "Agent Instructions and Governance",
      "folderName": "90-agent-instructions-and-governance",
      "generalBehavior": {
        "title": "General Behavior and Rules",
        "filename": "general-behavior-and-rules.md"
      },
      "privacy": {
        "title": "Privacy Policy and Data Use",
        "filename": "privacy-policy-and-data-use.md"
      },
      "fallback": {
        "title": "Fallback and Best Practices",
        "filename": "fallback-and-best-practices.md"
      }
    }
  }
}