{
  "choices": {
    "resolve": "Mark as resolved",
    "request": "Request a Human Support Specialist",
    "enableAi": "Re-enable AI"
  },
  "instructions": {
    "callback": "An operator will get back to you shortly.",
    "unavailable": "Unfortunately, no operators are available at the moment."
  },
  "description": "GPT AI Employee trained on website data"
}