{
  "previewText": "New conversation started with Agent {{agentName}}",
  "heading": "❓ The visitor has requested human assistance from Agent {{agentName}}",
  "agentNameLabel": "Agent Name",
  "conversationHistory": "Conversation History",
  "intervene": "Intervene",
  "copyLinkText": "or copy and paste this URL into your browser:",
  "footerText": "© ZappWay",
  "poweredBy": "Powered by ZappWay"
}