{
  "datastoreName": "Base de Coneixement RAG - {{agentName}}",
  "tags": {
    "fundamentals": "fonaments",
    "business": "negoci",
    "market": "mercat",
    "scope": "abast",
    "use-cases": "casos-d-us",
    "glossary": "glossari",
    "terms": "termes",
    "audience": "audiencia",
    "personas": "persones",
    "segments": "segments",
    "pains": "dolors",
    "objections": "objeccions",
    "objectives": "objectius",
    "results": "resultats",
    "offer": "oferta",
    "products": "productes",
    "plans": "plans",
    "services": "serveis",
    "limits": "limits",
    "redirects": "redireccions",
    "journey": "viatge",
    "routing": "enrutament",
    "screening": "filtratge",
    "data-collection": "recopilacio-de-dades",
    "checklist": "llista-de-control",
    "playbooks": "llibres-de-joc",
    "steps": "passos",
    "operations": "operacions",
    "processes": "processos",
    "roles": "rols",
    "sla": "sla",
    "policies": "politiques",
    "escalation": "escalada",
    "complex-cases": "casos-complexos",
    "communication": "comunicacio",
    "tone": "to",
    "guidelines": "directrius",
    "scripts": "guions",
    "templates": "plantilles",
    "proposals": "propostes",
    "closing": "tancament",
    "data": "dades",
    "pricing": "preus",
    "conditions": "condicions",
    "discounts": "descomptes",
    "faq": "faq",
    "technical": "tecnic",
    "relationship": "relacio",
    "onboarding": "incorporacio",
    "new-clients": "nous-clients",
    "upsell": "venda-addicional",
    "cross-sell": "venda-creuada",
    "follow-up": "seguiment",
    "recovery": "recuperacio",
    "integrations": "integracions",
    "systems": "sistemes",
    "tools": "eines",
    "functions": "funcions",
    "actions": "accions",
    "lookups": "cerques",
    "instruction": "instruccio",
    "behavior": "comportament",
    "rules": "regles",
    "privacy": "privacitat",
    "data-usage": "us-de-dades",
    "fallback": "alternativa",
    "best-practices": "millors-practiques"
  },
  "category00": {
    "name": "Fonaments i Abast",
    "folderName": "00-fonaments-i-abast",
    "aboutBusiness": {
      "title": "Sobre el Negoci i el Mercat",
      "filename": "sobre-el-negoci-i-el-mercat.md"
    },
    "agentScope": {
      "title": "Abast de l Agent i Casos d Ús",
      "filename": "abast-de-l-agent-i-casos-d-us.md"
    },
    "glossary": {
      "title": "Glossari de Termes",
      "filename": "glossari-de-termes.md"
    }
  },
  "category10": {
    "name": "Públic Objectiu i Problemes",
    "folderName": "10-public-objectiu-i-problemes",
    "personas": {
      "title": "Persones i Segments de Clients",
      "filename": "persones-i-segments-de-clients.md"
    },
    "painsObjections": {
      "title": "Principals Dolors i Objeccions",
      "filename": "principals-dolors-i-objeccions.md"
    },
    "objectivesResults": {
      "title": "Objectius i Resultats Desitjats",
      "filename": "objectius-i-resultats-desitjats.md"
    }
  },
  "category20": {
    "name": "Productes i Serveis",
    "folderName": "20-productes-i-serveis",
    "productsMap": {
      "title": "Mapa de Productes i Plans",
      "filename": "mapa-de-productes-i-plans.md"
    },
    "servicesUseCases": {
      "title": "Serveis Principals i Casos d Ús",
      "filename": "serveis-principals-i-casos-d-us.md"
    },
    "limitations": {
      "title": "Limitacions i Redireccions",
      "filename": "limitacions-i-redireccions.md"
    }
  },
  "category30": {
    "name": "Flux de Servei i Viatge",
    "folderName": "30-flux-de-servei-i-viatge",
    "routing": {
      "title": "Filtratge Inicial i Enrutament",
      "filename": "filtratge-inicial-i-enrutament.md"
    },
    "dataCollection": {
      "title": "Llistes de Control de Recopilació de Dades",
      "filename": "llistes-de-control-de-recopilacio-de-dades.md"
    },
    "playbooks": {
      "title": "Llibres de Joc del Viatge",
      "filename": "llibres-de-joc-del-viatge.md"
    }
  },
  "category40": {
    "name": "Operacions Internes i Processos",
    "folderName": "40-operacions-internes-i-processos",
    "internalProcesses": {
      "title": "Processos Interns i Rols",
      "filename": "processos-interns-i-rols.md"
    },
    "slaPolicies": {
      "title": "SLA i Polítiques de Servei",
      "filename": "sla-i-politiques-de-servei.md"
    },
    "escalation": {
      "title": "Procediments d Escalada",
      "filename": "procediments-d-escalada.md"
    }
  },
  "category50": {
    "name": "Comunicació i Missatges",
    "folderName": "50-comunicacio-i-missatges",
    "voiceTone": {
      "title": "To de Veu",
      "filename": "to-de-veu.md"
    },
    "scripts": {
      "title": "Guions Base",
      "filename": "guions-base.md"
    },
    "proposals": {
      "title": "Plantilles de Propostes i Tancament",
      "filename": "plantilles-de-propostes-i-tancament.md"
    }
  },
  "category60": {
    "name": "Dades, Preus i Polítiques",
    "folderName": "60-dades-preus-i-politiques",
    "pricing": {
      "title": "Taula de Preus i Condicions",
      "filename": "taula-de-preus-i-condicions.md"
    },
    "policies": {
      "title": "Polítiques Comercials",
      "filename": "politiques-comercials.md"
    },
    "technicalFaq": {
      "title": "FAQ Tècniques",
      "filename": "faq-tecniques.md"
    }
  },
  "category70": {
    "name": "Relació i Retenció",
    "folderName": "70-relacio-i-retencio",
    "clientOnboarding": {
      "title": "Incorporació de Nous Clients",
      "filename": "incorporacio-de-nous-clients.md"
    },
    "upsell": {
      "title": "Oportunitats de Venda Creuada i Addicional",
      "filename": "oportunitats-de-venda-creuada-i-addicional.md"
    },
    "followUp": {
      "title": "Seguiment Postvenda",
      "filename": "seguiment-postvenda.md"
    }
  },
  "category80": {
    "name": "Integracions i Sistemes",
    "folderName": "80-integracions-i-sistemes",
    "systems": {
      "title": "Sistemes i API",
      "filename": "sistemes-i-api.md"
    },
    "functionsMap": {
      "title": "Mapa de Funcions de l Agent",
      "filename": "mapa-de-funcions-de-l-agent.md"
    },
    "structuredData": {
      "title": "Dades Estructurades i Cerques",
      "filename": "dades-estructurades-i-cerques.md"
    }
  },
  "category90": {
    "name": "Instruccions de l Agent i Governança",
    "folderName": "90-instruccions-de-l-agent-i-governanca",
    "generalBehavior": {
      "title": "Comportament General i Regles",
      "filename": "comportament-general-i-regles.md"
    },
    "privacy": {
      "title": "Política de Privacitat i Ús de Dades",
      "filename": "politica-de-privacitat-i-us-de-dades.md"
    },
    "fallback": {
      "title": "Alternativa i Millors Pràctiques",
      "filename": "alternativa-i-millors-practiques.md"
    }
  }
}