{
  "ragDocuments": {
    "datastoreName": "Base de Coneixement RAG - {{agentName}}",
    "tags": {
      "fundamentals": "fonaments",
      "business": "negoci",
      "market": "mercat",
      "scope": "abast",
      "use-cases": "casos-d-us",
      "glossary": "glossari",
      "terms": "termes",
      "audience": "audiencia",
      "personas": "persones",
      "segments": "segments",
      "pains": "dolors",
      "objections": "objeccions",
      "objectives": "objectius",
      "results": "resultats",
      "offer": "oferta",
      "products": "productes",
      "plans": "plans",
      "services": "serveis",
      "limits": "limits",
      "redirects": "redireccions",
      "journey": "viatge",
      "routing": "enrutament",
      "screening": "filtratge",
      "data-collection": "recopilacio-de-dades",
      "checklist": "llista-de-control",
      "playbooks": "llibres-de-joc",
      "steps": "passos",
      "operations": "operacions",
      "processes": "processos",
      "roles": "rols",
      "sla": "sla",
      "policies": "politiques",
      "escalation": "escalada",
      "complex-cases": "casos-complexos",
      "communication": "comunicacio",
      "tone": "to",
      "guidelines": "directrius",
      "scripts": "guions",
      "templates": "plantilles",
      "proposals": "propostes",
      "closing": "tancament",
      "data": "dades",
      "pricing": "preus",
      "conditions": "condicions",
      "discounts": "descomptes",
      "faq": "faq",
      "technical": "tecnic",
      "relationship": "relacio",
      "onboarding": "incorporacio",
      "new-clients": "nous-clients",
      "upsell": "venda-addicional",
      "cross-sell": "venda-creuada",
      "follow-up": "seguiment",
      "recovery": "recuperacio",
      "integrations": "integracions",
      "systems": "sistemes",
      "tools": "eines",
      "functions": "funcions",
      "actions": "accions",
      "lookups": "cerques",
      "instruction": "instruccio",
      "behavior": "comportament",
      "rules": "regles",
      "privacy": "privacitat",
      "data-usage": "us-de-dades",
      "fallback": "alternativa",
      "best-practices": "millors-practiques"
    },
    "category00": {
      "name": "Fonaments i Abast",
      "folderName": "00-fonaments-i-abast",
      "aboutBusiness": {
        "title": "Sobre el Negoci i el Mercat",
        "filename": "sobre-el-negoci-i-el-mercat.md"
      },
      "agentScope": {
        "title": "Abast de l Agent i Casos d Ús",
        "filename": "abast-de-l-agent-i-casos-d-us.md"
      },
      "glossary": {
        "title": "Glossari de Termes",
        "filename": "glossari-de-termes.md"
      }
    },
    "category10": {
      "name": "Públic Objectiu i Problemes",
      "folderName": "10-public-objectiu-i-problemes",
      "personas": {
        "title": "Persones i Segments de Clients",
        "filename": "persones-i-segments-de-clients.md"
      },
      "painsObjections": {
        "title": "Principals Dolors i Objeccions",
        "filename": "principals-dolors-i-objeccions.md"
      },
      "objectivesResults": {
        "title": "Objectius i Resultats Desitjats",
        "filename": "objectius-i-resultats-desitjats.md"
      }
    },
    "category20": {
      "name": "Productes i Serveis",
      "folderName": "20-productes-i-serveis",
      "productsMap": {
        "title": "Mapa de Productes i Plans",
        "filename": "mapa-de-productes-i-plans.md"
      },
      "servicesUseCases": {
        "title": "Serveis Principals i Casos d Ús",
        "filename": "serveis-principals-i-casos-d-us.md"
      },
      "limitations": {
        "title": "Limitacions i Redireccions",
        "filename": "limitacions-i-redireccions.md"
      }
    },
    "category30": {
      "name": "Flux de Servei i Viatge",
      "folderName": "30-flux-de-servei-i-viatge",
      "routing": {
        "title": "Filtratge Inicial i Enrutament",
        "filename": "filtratge-inicial-i-enrutament.md"
      },
      "dataCollection": {
        "title": "Llistes de Control de Recopilació de Dades",
        "filename": "llistes-de-control-de-recopilacio-de-dades.md"
      },
      "playbooks": {
        "title": "Llibres de Joc del Viatge",
        "filename": "llibres-de-joc-del-viatge.md"
      }
    },
    "category40": {
      "name": "Operacions Internes i Processos",
      "folderName": "40-operacions-internes-i-processos",
      "internalProcesses": {
        "title": "Processos Interns i Rols",
        "filename": "processos-interns-i-rols.md"
      },
      "slaPolicies": {
        "title": "SLA i Polítiques de Servei",
        "filename": "sla-i-politiques-de-servei.md"
      },
      "escalation": {
        "title": "Procediments d Escalada",
        "filename": "procediments-d-escalada.md"
      }
    },
    "category50": {
      "name": "Comunicació i Missatges",
      "folderName": "50-comunicacio-i-missatges",
      "voiceTone": {
        "title": "To de Veu",
        "filename": "to-de-veu.md"
      },
      "scripts": {
        "title": "Guions Base",
        "filename": "guions-base.md"
      },
      "proposals": {
        "title": "Plantilles de Propostes i Tancament",
        "filename": "plantilles-de-propostes-i-tancament.md"
      }
    },
    "category60": {
      "name": "Dades, Preus i Polítiques",
      "folderName": "60-dades-preus-i-politiques",
      "pricing": {
        "title": "Taula de Preus i Condicions",
        "filename": "taula-de-preus-i-condicions.md"
      },
      "policies": {
        "title": "Polítiques Comercials",
        "filename": "politiques-comercials.md"
      },
      "technicalFaq": {
        "title": "FAQ Tècniques",
        "filename": "faq-tecniques.md"
      }
    },
    "category70": {
      "name": "Relació i Retenció",
      "folderName": "70-relacio-i-retencio",
      "clientOnboarding": {
        "title": "Incorporació de Nous Clients",
        "filename": "incorporacio-de-nous-clients.md"
      },
      "upsell": {
        "title": "Oportunitats de Venda Creuada i Addicional",
        "filename": "oportunitats-de-venda-creuada-i-addicional.md"
      },
      "followUp": {
        "title": "Seguiment Postvenda",
        "filename": "seguiment-postvenda.md"
      }
    },
    "category80": {
      "name": "Integracions i Sistemes",
      "folderName": "80-integracions-i-sistemes",
      "systems": {
        "title": "Sistemes i API",
        "filename": "sistemes-i-api.md"
      },
      "functionsMap": {
        "title": "Mapa de Funcions de l Agent",
        "filename": "mapa-de-funcions-de-l-agent.md"
      },
      "structuredData": {
        "title": "Dades Estructurades i Cerques",
        "filename": "dades-estructurades-i-cerques.md"
      }
    },
    "category90": {
      "name": "Instruccions de l Agent i Governança",
      "folderName": "90-instruccions-de-l-agent-i-governanca",
      "generalBehavior": {
        "title": "Comportament General i Regles",
        "filename": "comportament-general-i-regles.md"
      },
      "privacy": {
        "title": "Política de Privacitat i Ús de Dades",
        "filename": "politica-de-privacitat-i-us-de-dades.md"
      },
      "fallback": {
        "title": "Alternativa i Millors Pràctiques",
        "filename": "alternativa-i-millors-practiques.md"
      }
    }
  }
}