{
  "datastoreName": "RAG 知识库 - {{agentName}}",
  "tags": {
    "fundamentals": "jichu",
    "business": "yewu",
    "market": "shichang",
    "scope": "fanwei",
    "use-cases": "yingyong-anli",
    "glossary": "cihui-biao",
    "terms": "tiaokuan",
    "audience": "shouzhong",
    "personas": "huaxiang",
    "segments": "xifen",
    "pains": "tongdian",
    "objections": "fandui-yijian",
    "objectives": "mubiao",
    "results": "jieguo",
    "offer": "baojia",
    "products": "chanpin",
    "plans": "jihua",
    "services": "fuwu",
    "limits": "xianzhi",
    "redirects": "zhongdingxiang",
    "journey": "lucheng",
    "routing": "luyou",
    "screening": "shaixuan",
    "data-collection": "shuju-shouji",
    "checklist": "qingdan",
    "playbooks": "juben",
    "steps": "buzhou",
    "operations": "yunying",
    "processes": "liucheng",
    "roles": "juese",
    "sla": "sla",
    "policies": "zhengce",
    "escalation": "shengji",
    "complex-cases": "fuza-anli",
    "communication": "goutong",
    "tone": "yuqi",
    "guidelines": "zhinan",
    "scripts": "huashu",
    "templates": "muban",
    "proposals": "tian",
    "closing": "chengjiao",
    "data": "shuju",
    "pricing": "dingjia",
    "conditions": "tiaojian",
    "discounts": "zhekou",
    "faq": "changjian-wenti",
    "technical": "jishu",
    "relationship": "guanxi",
    "onboarding": "ruzhi",
    "new-clients": "xin-kehu",
    "upsell": "xiangshang-xiaoshou",
    "cross-sell": "jiaocha-xiaoshou",
    "follow-up": "genjin",
    "recovery": "huifu",
    "integrations": "jicheng",
    "systems": "xitong",
    "tools": "gongju",
    "functions": "gongneng",
    "actions": "dongzuo",
    "lookups": "chaxun",
    "instruction": "zhiling",
    "behavior": "xingwei",
    "rules": "guize",
    "privacy": "yinsi",
    "data-usage": "shuju-shiyong",
    "fallback": "dou-di",
    "best-practices": "zuijia-shijian"
  },
  "category00": {
    "name": "基础和范围",
    "folderName": "00-jichu-he-fanwei",
    "aboutBusiness": {
      "title": "关于业务和市场",
      "filename": "guanyu-yewu-he-shichang.md"
    },
    "agentScope": {
      "title": "代理范围和应用案例",
      "filename": "daili-fanwei-he-yingyong-anli.md"
    },
    "glossary": {
      "title": "术语表",
      "filename": "shuyubiao.md"
    }
  },
  "category10": {
    "name": "目标受众和问题",
    "folderName": "10-mubiao-shouzhong-he-wenti",
    "personas": {
      "title": "用户画像和客户细分",
      "filename": "yonghu-huaxiang-he-kehu-xifen.md"
    },
    "painsObjections": {
      "title": "主要痛点和反对意见",
      "filename": "zhuyao-tongdian-he-fandui-yijian.md"
    },
    "objectivesResults": {
      "title": "目标和预期结果",
      "filename": "mubiao-he-yuqi-jieguo.md"
    }
  },
  "category20": {
    "name": "产品和服务",
    "folderName": "20-chanpin-he-fuwu",
    "productsMap": {
      "title": "产品图谱和计划",
      "filename": "chanpin-tupu-he-jihua.md"
    },
    "servicesUseCases": {
      "title": "核心服务和应用案例",
      "filename": "hexin-fuwu-he-yingyong-anli.md"
    },
    "limitations": {
      "title": "限制和重定向",
      "filename": "xianzhi-he-zhongdingxiang.md"
    }
  },
  "category30": {
    "name": "服务流程和旅程",
    "folderName": "30-fuwu-liucheng-he-lucheng",
    "routing": {
      "title": "初步筛选和路由",
      "filename": "chubu-shaixuan-he-luyou.md"
    },
    "dataCollection": {
      "title": "数据收集清单",
      "filename": "shuju-shouji-qingdan.md"
    },
    "playbooks": {
      "title": "旅程剧本",
      "filename": "lucheng-juben.md"
    }
  },
  "category40": {
    "name": "内部运营和流程",
    "folderName": "40-neibu-yunying-he-liucheng",
    "internalProcesses": {
      "title": "内部流程和角色",
      "filename": "neibu-liucheng-he-juese.md"
    },
    "slaPolicies": {
      "title": "SLA和服务政策",
      "filename": "sla-he-fuwu-zhengce.md"
    },
    "escalation": {
      "title": "升级流程",
      "filename": "shengji-liucheng.md"
    }
  },
  "category50": {
    "name": "沟通和消息",
    "folderName": "50-goutong-he-xiaoxi",
    "voiceTone": {
      "title": "语调",
      "filename": "yudiao.md"
    },
    "scripts": {
      "title": "基础话术",
      "filename": "jichu-huashu.md"
    },
    "proposals": {
      "title": "提案和成单模板",
      "filename": "tian-he-chengdan-muban.md"
    }
  },
  "category60": {
    "name": "数据、定价和政策",
    "folderName": "60-shuju-dingjia-he-zhengce",
    "pricing": {
      "title": "价格表和条款",
      "filename": "jiagebiao-he-tiaokuan.md"
    },
    "policies": {
      "title": "商业政策",
      "filename": "shangye-zhengce.md"
    },
    "technicalFaq": {
      "title": "技术常见问题",
      "filename": "jishu-changjian-wenti.md"
    }
  },
  "category70": {
    "name": "关系和维护",
    "folderName": "70-guanxi-he-weihu",
    "clientOnboarding": {
      "title": "新客户入职",
      "filename": "xin-kehu-ruzhi.md"
    },
    "upsell": {
      "title": "交叉销售和向上销售机会",
      "filename": "jiaocha-xiaoshou-he-xiangshang-xiaoshou-jihui.md"
    },
    "followUp": {
      "title": "售后跟进",
      "filename": "shouhou-genjin.md"
    }
  },
  "category80": {
    "name": "集成和系统",
    "folderName": "80-jicheng-he-xitong",
    "systems": {
      "title": "系统和API",
      "filename": "xitong-he-api.md"
    },
    "functionsMap": {
      "title": "代理功能图谱",
      "filename": "daili-gongneng-tupu.md"
    },
    "structuredData": {
      "title": "结构化数据和查询",
      "filename": "jiegouhua-shuju-he-chaxun.md"
    }
  },
  "category90": {
    "name": "代理指令和治理",
    "folderName": "90-daili-zhiling-he-zhili",
    "generalBehavior": {
      "title": "一般行为和规则",
      "filename": "yiban-xingwei-he-guize.md"
    },
    "privacy": {
      "title": "隐私政策和数据使用",
      "filename": "yinsi-zhengce-he-shuju-shiyong.md"
    },
    "fallback": {
      "title": "兜底和最佳实践",
      "filename": "doudi-he-zuijia-shijian.md"
    }
  }
}