{
  "periods": {
    "daily": "Rapport quotidien",
    "weekly": "Rapport hebdomadaire",
    "monthly": "Rapport mensuel",
    "dateFormat": "dd MMMM",
    "dateFormatWithYear": "dd MMMM yyyy",
    "monthYear": "MMMM yyyy",
    "period": "Période",
    "from": "du",
    "to": "au"
  },
  "metrics": {
    "conversations": {
      "title": "Conversations",
      "total": "Total",
      "new": "Nouvelles",
      "active": "Actives",
      "resolved": "Résolues",
      "humanRequested": "Intervention humaine demandée",
      "byChannel": "Par canal",
      "byStatus": "Par statut"
    },
    "messages": {
      "title": "Messages",
      "total": "Total",
      "received": "Reçus",
      "sent": "Envoyés",
      "byAI": "Par IA",
      "byHuman": "Par humain",
      "avgResponseTime": "Temps de réponse moyen",
      "byChannel": "Par canal"
    },
    "leads": {
      "title": "Prospects",
      "total": "Total",
      "new": "Nouveaux",
      "converted": "Convertis",
      "byAgent": "Par agent"
    },
    "contacts": {
      "title": "Contacts",
      "total": "Total",
      "new": "Nouveaux",
      "returning": "Récurrents",
      "byChannel": "Par canal"
    },
    "actions": {
      "title": "Actions",
      "serviceHandling": "Gestion de service",
      "followUps": "Suivis",
      "formsSubmitted": "Formulaires soumis",
      "formsCompleted": "Formulaires complétés"
    },
    "performance": {
      "title": "Performance",
      "automationRate": "Taux d'automatisation",
      "humanInterventionRate": "Taux d'intervention humaine",
      "avgMessagesPerConversation": "Messages par conversation",
      "peakHour": "Heure de pointe",
      "slowestResponseTime": "Temps de réponse le plus lent",
      "aiResolved": "Résolu par l'IA"
    },
    "quality": {
      "title": "Qualité",
      "evaluations": "Évaluations",
      "good": "Bon",
      "bad": "Mauvais",
      "satisfactionRate": "Taux de satisfaction"
    },
    "comparison": {
      "vsYesterday": "vs. Hier",
      "vsLastWeek": "vs. Semaine dernière",
      "vsLastMonth": "vs. Mois dernier"
    }
  },
  "trends": {
    "title": "Tendances",
    "up": "En croissance",
    "down": "En déclin",
    "stable": "Stable",
    "conversationTrend": "Tendance des conversations",
    "messageTrend": "Tendance des messages",
    "trendPercentage": "Évolution (%)"
  },
  "efficiency": {
    "title": "Efficacité & ROI",
    "totalAutomatedConversations": "Conversations automatisées",
    "estimatedTimeSaved": "Temps économisé",
    "estimatedCostSaved": "Coûts économisés",
    "aiAccuracyRate": "Taux de précision de l'IA",
    "hours": "heures",
    "currency": "$"
  },
  "insights": {
    "title": "Insights clés",
    "mostActiveChannel": "Canal le plus actif",
    "mostActiveDay": "Jour le plus actif",
    "mostActiveHour": "Heure la plus active",
    "topFAQs": "FAQ principales",
    "topAgents": "Meilleurs agents"
  },
  "alerts": {
    "title": "Alertes",
    "coldLeads": "Prospects froids",
    "coldLeadsDescription": "Prospects sans réponse depuis 3+ jours",
    "stalledConversations": "Conversations stagnantes",
    "stalledConversationsDescription": "Conversations sans avancement depuis 2+ jours",
    "datastoreIssues": "Problèmes de base de données",
    "none": "Aucune alerte"
  },
  "growth": {
    "title": "Croissance",
    "contactsGrowth": "Croissance des contacts",
    "conversationsGrowth": "Croissance des conversations",
    "leadsGrowth": "Croissance des prospects",
    "monthOverMonth": "Mois sur mois"
  },
  "planHealth": {
    "title": "État du plan",
    "plan": "Plan",
    "usage": "Utilisation",
    "agentQueries": "Requêtes agent",
    "datastoreQueries": "Requêtes datastore",
    "tokens": "Tokens",
    "storage": "Stockage",
    "used": "Utilisé",
    "limit": "Limite",
    "percentage": "Pourcentage",
    "warnings": "Avertissements",
    "warningHigh": "Vous utilisez {{percentage}}% de la limite {{resource}} !",
    "allGood": "Tout est dans les limites !",
    "unlimited": "illimité"
  },
  "churnRisk": {
    "title": "Risque de churn",
    "inactiveContacts": "Contacts inactifs",
    "inactiveContactsDescription": "7+ jours sans interaction",
    "ghostedLeads": "Prospects fantômes",
    "unresponsiveConversations": "Conversations sans réponse",
    "riskScore": "Score de risque",
    "recommendations": "Recommandations",
    "levels": {
      "high": "ÉLEVÉ - Action immédiate requise !",
      "medium": "MOYEN - Attention recommandée",
      "low": "FAIBLE - Situation sous contrôle",
      "minimal": "MINIMAL - Tout va bien !"
    },
    "actions": {
      "reactivationCampaign": "Lancer une campagne de réactivation",
      "leadNurturing": "Activer l'entonnoir de nurturing des prospects",
      "redistributeConversations": "Redistribuer les conversations à l'équipe"
    }
  },
  "strategicInsights": {
    "title": "Perspectives stratégiques",
    "bestPerformingAgent": "Meilleur agent performant",
    "channelPerformance": "Performance des canaux",
    "datastoreHealth": "Santé du datastore",
    "needsUpdate": "Besoin de mise à jour"
  },
  "plans": {
    "level_0": "Gratuit",
    "level_1": "Basique",
    "level_2": "Pro",
    "level_3": "Business",
    "level_4": "Entreprise"
  },
  "channels": {
    "whatsapp": "WhatsApp",
    "instagram": "Instagram",
    "telegram": "Telegram",
    "messenger": "Messenger",
    "website": "Site web",
    "mail": "E-mail",
    "dashboard": "Tableau de bord"
  },
  "weekdays": {
    "monday": "Lundi",
    "tuesday": "Mardi",
    "wednesday": "Mercredi",
    "thursday": "Jeudi",
    "friday": "Vendredi",
    "saturday": "Samedi",
    "sunday": "Dimanche"
  },
  "email": {
    "daily": {
      "title": "Pouls Opérationnel"
    },
    "weekly": {
      "title": "Audit Hebdomadaire"
    },
    "monthly": {
      "title": "Conseil en Croissance"
    },
    "poweredBy": "Rapport généré automatiquement par {{agentName}}"
  },
  "whatsapp": {
    "header": "🌟 *Bonjour ! C'est {{agentName}}* 🚀",
    "subtitle": "Voici le *{{period}}* d'aujourd'hui !",
    "evolution": "Évolution",
    "none": "Aucun canal actif aujourd'hui",
    "dailySummary": "📊 *RÉSUMÉ QUOTIDIEN*",
    "topChannels": "📍 *Meilleurs canaux*",
    "aiResolved": "🤖 L'Employé IA a résolu *{{count}}* conversations seul !",
    "humanIntervention": "👤 Les humains sont intervenus dans *{{count}}* cas",
    "avgMessages": "📈 *Moy. :* {{average}} msg/conv",
    "weeklyTitle": "🎯 *AUDIT D'EFFICIENCE HEBDOMADAIRE* 🎯",
    "byAgent": "_par {{agentName}}_",
    "weeklyNumbers": "📊 *CHIFFRES HEBDOMADAIRES*",
    "topInsights": "🏆 *PRINCIPAUX INSIGHTS*",
    "alertsTitle": "⚠️ *{{title}} ET OPPORTUNITÉS*",
    "qualityTitle": "🎓 *QUALITÉ DE SERVICE DE L'EMPLOYÉ IA*",
    "weeklyTip": "💡 *ASTUCE DE LA SEMAINE*",
    "autoGenerated": "_Rapport généré automatiquement par ZappWay_ 🤖",
    "monthlyTitle": "📈 *CONSEIL EN CROISSANCE* 📈",
    "monthlySubtitle": "_Rapport mensuel par {{agentName}}_",
    "businessGrowth": "🚀 *{{title}} D'ENTREPRISE*",
    "strategicRecommendations": "💡 *RECOMMANDATIONS STRATÉGIQUES*",
    "executiveSummary": "🎯 *SYNTHÈSE EXÉCUTIVE*",
    "consultancyFooter": "_Conseil automatique ZappWay_ 🤖✨",
    "growthExplosive": "🚀 *Croissance EXPLOSIVE !* L'entreprise décolle !",
    "growthGreat": "📈 *Bonne croissance !* Continuez à investir !",
    "growthSolid": "✅ *Croissance solide !* Sur la bonne voie !",
    "growthStable": "➡️ Croissance stable. Cherchez des optimisations !",
    "growthNegative": "📉 *Attention !* Croissance négative. Revoyez la stratégie !",
    "weekdays": {
      "monday": "Lundi",
      "tuesday": "Mardi",
      "wednesday": "Mercredi",
      "thursday": "Jeudi",
      "friday": "Vendredi",
      "saturday": "Samedi",
      "sunday": "Dimanche"
    }
  }
}