import { Service } from "@agentx/agentx-services";
import { SYSTEM_ROLES } from "@wxcc-desktop/utilities";
export declare const WEBEX = "webex";
export declare const OUTDIAL = "outdial";
export declare const NOTIFICATION = "notification";
export declare const ACTION_ITEM_LI = "action-item-li";
export declare const LIST_ITEM = "list-item";
export declare const DEFAULT_ACTION_ITEMS_ORDER: string[];
export declare const BARGE_IN_EVENT_NAME = "BargedIn";
export declare const BARGE_IN_MONITORING_STATE = "BargeIn";
export declare const MICROSOFT_TEAMS = "Microsoft Teams";
export declare const IDLE = "Idle";
export declare const AGENT_WSS_DISCONNECT = "agent-wss-disconnect";
export declare const AGENT_STATE_CHANGED_BY_SUPERVISOR = "agent-state-changed-by-supervisor";
export declare const USER_ROLES: {
    SUPERVISOR: string;
    CCS_ADMIN: string;
    PREMIUM_AGENT: string;
    STANDARD_AGENT: string;
    FULL_ADMIN: string;
    PROVISION_ADMIN: string;
    READ_ONLY_ADMIN: string;
    PARTNER_ADMIN: string;
    CISCO_TAC_ADMIN: string;
};
export declare const CX_STUDIO_TOPIC_ANALYTICS_USER_ROLES: string[];
export declare const CX_STUDIO_TOPIC_ANALYTICS_SYSTEM_ROLES: string[];
export declare const CX_STUDIO_ADMIN_WITH_AGENT_ROLES: string[];
export declare const ROUTE_NOT_FOUND_TYPE: {
    TASK_NOT_FOUND: string;
    ROUTE_NOT_FOUND: string;
};
export declare enum MONITORING_TYPE {
    MIDCALL = "midcall",
    ADHOC = "adhoc",
    CONTINUOUS = "continuous"
}
export declare enum CALL_LEG_TYPE {
    MAIN = "MAIN_CALL",
    CONSULT = "CONSULT"
}
export declare enum AGENT_TYPE {
    CONSULTED = "CONSULTED",
    CONSULTING = "CONSULTING",
    PRIMARY = "PRIMARY",
    SECONDARY_EPDN = "SECONDARY_EPDN",
    SUPPORTING = "SUPPORTING",
    UNKNOWN = "UNKNOWN"
}
export declare const MEDIA_TYPES: {
    MIDCALL_MONITORING: string;
    APPLE_BUSINESS_CHAT: string;
    EMAIL: string;
    SMS: string;
    OUTBOUND_AGENT_INITIATED_EMAIL: string;
    OUTBOUND_AGENT_INITIATED_SMS: string;
};
export declare const OUTBOUND_TYPE: {
    OUTDIAL: string;
    CALLBACK: string;
    IVR_PREDICTIVE: string;
    IVR_PROGRESSIVE: string;
    CAMPAIGN: string;
    OUTDIAL_RESERVATION: string;
};
export declare const CONTACT_DIRECTION: {
    OUTBOUND: string;
    INBOUND: string;
};
export declare const OUTBOUND = "OUTBOUND";
export declare const CALLBACK_RETRY_REASON_CODES: {
    NO_ANSWER_FROM_CUSTOMER: number;
    CUSTOMER_BUSY: number;
    CUSTOMER_UNAVAILABLE: number;
    AGENT_ENDS: number;
    NO_MATCHING_AGENT_CHANNEL_FOUND: number;
    INVALID_VTEAM: number;
    AGENT_CHANNEL_NOT_FOUND: number;
    REASON_CODE_NOT_AVAILABLE: number;
    AGENT_LEFT: number;
    CUSTOMER_LEFT: number;
    QUEUE_TIMEOUT: number;
    AMD_DETECTED_IN_CALLBACK: number;
};
export declare const WEBEX_MINIMIZE_MODAL = "webex-minimize-modal";
export declare const WEBEX_SHOW_MODAL = "webex-show-modal";
export declare const DEFAULT_LOGIN_VOICE_OPTIONS: Service.Conf.LoginOption[];
type MediaPermissions = {
    denied: PermissionState;
    granted: PermissionState;
    prompt: PermissionState;
};
export declare const MicrophoneAccessStatus: MediaPermissions;
export declare const ALLOWED_PARTICIPANT_TYPES: string[];
export declare const AGENT = "Agent";
export declare const CUSTOMER = "Customer";
export declare const SUPERVISOR = "Supervisor";
export declare const VVA = "VVA";
export declare const DEVICE_CHANGED = "device:changed";
export declare const CANPLAY_THROUGH = "canplaythrough";
export declare const WEB_CALLING_EVENTS: {
    AX_WC_REMOTE_MEDIA_UPDATE: string;
    AX_WC_ANSWER: string;
    AX_WC_DECLINE: string;
    AX_WC_ESTABLISHED: string;
    AX_WC_MUTE_UNMUTE: string;
    AX_WC_DISCONNECTED: string;
    AX_WC_INCOMING: string;
    AX_WEB_CALL_AUTO_ANSWER: string;
};
export declare const WEBEX_CALLING_EVENTS: {
    AX_WXC_ANSWERED: string;
    AX_WXC_MUTE_UNMUTE: string;
    AX_WXC_BNR_TOGGLE: string;
    AX_WXC_HOLD_RESUME: string;
    AX_WXC_SEND_DTMF: string;
    AX_WXC_MERC_SYNC_MUTE_UNMUTE: string;
    AX_WXC_MERC_SYNC_HOLD_RESUME: string;
};
export declare const DIGITAL_OUTBOUND_EVENTS: {
    AX_DIGITAL_OUTBOUND_AUTO_ANSWER: string;
};
export declare const INTERACTION_EVENTS: {
    AX_INTERACTION_DELETE: string;
    AX_SELECTED_INTERACTION_CHANGED: string;
};
export declare const PRESENCE_REQUEST_EVENTS: {
    AX_PRESENCE_REQUEST_SUCCESS: string;
    AX_PRESENCE_REQUEST_RETRY: string;
    AX_PRESENCE_REQUEST_FAILURE: string;
};
export declare const PRESENCE_STAT: {
    MERCURY: string;
    SYNC: string;
    RETRYING: string;
    SUCCESSFUL: string;
    FAILURE: string;
};
export declare const TOGGLE_VOICE_INTERACTION_PANEL = "toggle-voice-interaction-panel";
export declare const FC_DESKTOP_VIEW = "FC-DESKTOP-VIEW";
export declare const fcDesktopView = "fcDesktopView";
export declare const APPLE_MESSAGE_DARK_SVG = "images/illustrations/apple-messages-dark.svg";
export declare const APPLE_MESSAGE_LIGHT_SVG = "images/illustrations/apple-messages-light.svg";
export declare const AGENT_STATE_CHANGEDBY_NAME = "agentStateChangedByName";
export declare const STATE_CHANGE_BANNER = "stageChangeBanner";
export declare const ALERT_BANNER_DETAILS = "alertBannerDetails";
export declare const mainICHeight = 81;
export declare const consultICHeight = 81;
export declare const SUPERVISOR_EVENT = "SupervisorDesktopMessage";
export declare const PRESENCE_SYNC = "PRESENCE_SYNC";
export declare const PRESENCE_SYNC_TTL = 600;
export declare const REVOKE_PRESENCE_TOKEN_FAILURE = "revoke-presence-token-failure";
export declare const AgentConsultEnded = "AgentConsultEnded";
export declare const AGENTX_DEFAULT_FOCUS = "agentx-default-focus";
export declare const PRESENCE_STATUS: {
    active: string;
    call: string;
    dnd: string;
    meeting: string;
    presenting: string;
    clear: string;
    busy: string;
    outOfOffice: string;
    quietHours: string;
    inACalendarMeeting: string;
};
export declare const PRESENCE_MEETING_TYPE: {
    calendarItem: string;
};
export declare const PRESENCE_STATUS_CALL_EVENTS: {
    CALL_CREATE: string;
    CALL_DELETE: string;
};
export declare const COLLAB_TOOL: {
    WEBEX: string;
    TEAMS: string;
};
export declare const WEBRTC_SHORTCUT_KEYS: {
    widgetElement: string;
    group: string;
    action: string;
    modifierKeys: string;
    key: string;
    role: string;
    deviceType: string;
}[];
export { AGENT_QUEUE_REASSIGNED, AGENT_SIGNOUT_RESULT, AGENT_STATE_CHANGE_FAILED, BACKGROUND_MODE, BACKGROUND_MODE_KEY, DARK_MODE_KEY, ICON_EMOJI_HAPPY, ICON_EMOJI_PASSIVE, ICON_EMOJI_SAD, Key, NEGATIVE_SENTIMENT_THRESHOLD, PAGE_SIZE, POSITIVE_SENTIMENT_THRESHOLD, SENTIMENT_NEGATIVE, SENTIMENT_NEUTRAL, SENTIMENT_POSITIVE, SHORTCUT_KEYS_REGISTERED_EVENT, SKILL_PROFILE_CHANGE_RESULT, SUPERVISOR_AUTO_LOGIN_EVENT, WEB_RTC_STATUS } from "@wxcc-desktop/utilities";
export { SYSTEM_ROLES };
export declare const AGENTX_MORE_ACTIONS_OPENED = "agentx-more-actions-opened";
export declare const AGENTX_GOTO_ANALYZER_COMPONENT = "agentx-wc-goto-analyzer";
export declare const ADD_FOCUS_AGENTX_GOTO_ANALYZER = "add-focus-goto-analyzer";
export declare const FIVE_HUNDRED_MS = 500;
export declare const AX_ANNOUNCEMENT_UPDATE = "ax-announcement-update";
export declare const TPW_REQUESTED_PAGE_SIZE = 500;
export declare const POLITENESS_POLITE = "polite";
export declare const POLITENESS_ASSERTIVE = "assertive";
export declare const CUSTOMER_JOURNEY_WIDGET_TAB_TITLE = "customer-journey-widget-tab-title";
export declare const CONTACT_HISTORY_TAB_TITLE = "contact-history-tab-title";
export declare const TOGGLE_MAXIMIZED_EVENT = "toggle-maximized-event";
export declare const PRESENCE_SYNC_THRESHOLD = 2;
export declare const EVALUATION_ERROR = "evaluation-error";
export declare const CALLBACK_ACTION_EVENTS: {
    CALLBACK_DELETE_REQUESTED: string;
    CALL_BACK_MODAL_CLOSED: string;
    CALLBACK_DELETE_CANCEL: string;
};
export declare const WORK_TYPE_CODE: {
    IdleCode: string;
    WrapUpCode: string;
};
export declare const RBAC_PERMISSIONS: {
    COACHING_INSIGHTS_ASSIGNMENT: string;
    EVALUATION_FORMS_ASSIGNMENT: string;
    EVALUATION_FORMS_CALIBRATE_QUESTIONS: string;
    EVALUATION_FORMS_MANAGE: string;
    SCHEDULE_LISTENING: string;
};
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