type Enum> = T[keyof T]; /** * @ignore * @module METRIC_EVENT_NAMES * @export * @description * A constant object containing all metric event names used for tracking various agent and task-related events * within the Contact Center plugin. Each property represents a specific event and its corresponding string value * as reported in metrics. * * @property {string} STATION_LOGIN_SUCCESS - Event name for successful station login. * @property {string} STATION_LOGIN_FAILED - Event name for failed station login. * @property {string} STATION_LOGOUT_SUCCESS - Event name for successful station logout. * @property {string} STATION_LOGOUT_FAILED - Event name for failed station logout. * @property {string} STATION_RELOGIN_SUCCESS - Event name for successful station relogin. * @property {string} STATION_RELOGIN_FAILED - Event name for failed station relogin. * @property {string} AGENT_STATE_CHANGE_SUCCESS - Event name for successful agent state change. * @property {string} AGENT_STATE_CHANGE_FAILED - Event name for failed agent state change. * @property {string} FETCH_BUDDY_AGENTS_SUCCESS - Event name for successfully fetching buddy agents. * @property {string} FETCH_BUDDY_AGENTS_FAILED - Event name for failed attempt to fetch buddy agents. * @property {string} WEBSOCKET_REGISTER_SUCCESS - Event name for successful websocket registration. * @property {string} WEBSOCKET_REGISTER_FAILED - Event name for failed websocket registration. * @property {string} AGENT_RONA - Event name for agent RONA (Ring No Answer). * @property {string} AGENT_CONTACT_ASSIGN_FAILED - Event name for failed agent contact assignment. * @property {string} AGENT_INVITE_FAILED - Event name for failed agent invite. * * @property {string} TASK_ACCEPT_SUCCESS - Event name for successful task acceptance. * @property {string} TASK_ACCEPT_FAILED - Event name for failed task acceptance. * @property {string} TASK_DECLINE_SUCCESS - Event name for successful task decline. * @property {string} TASK_DECLINE_FAILED - Event name for failed task decline. * @property {string} TASK_END_SUCCESS - Event name for successful task end. * @property {string} TASK_END_FAILED - Event name for failed task end. * @property {string} TASK_WRAPUP_SUCCESS - Event name for successful task wrap-up. * @property {string} TASK_WRAPUP_FAILED - Event name for failed task wrap-up. * @property {string} TASK_HOLD_SUCCESS - Event name for successful task hold. * @property {string} TASK_HOLD_FAILED - Event name for failed task hold. * @property {string} TASK_RESUME_SUCCESS - Event name for successful task resume. * @property {string} TASK_RESUME_FAILED - Event name for failed task resume. * @property {string} TASK_CONSULT_START_SUCCESS - Event name for successful consult start. * @property {string} TASK_CONSULT_START_FAILED - Event name for failed consult start. * @property {string} TASK_CONSULT_END_SUCCESS - Event name for successful consult end. * @property {string} TASK_CONSULT_END_FAILED - Event name for failed consult end. * @property {string} TASK_TRANSFER_SUCCESS - Event name for successful task transfer. * @property {string} TASK_TRANSFER_FAILED - Event name for failed task transfer. * @property {string} TASK_RESUME_RECORDING_SUCCESS - Event name for successful resume of recording. * @property {string} TASK_RESUME_RECORDING_FAILED - Event name for failed resume of recording. * @property {string} TASK_PAUSE_RECORDING_SUCCESS - Event name for successful pause of recording. * @property {string} TASK_PAUSE_RECORDING_FAILED - Event name for failed pause of recording. * @property {string} TASK_ACCEPT_CONSULT_SUCCESS - Event name for successful consult acceptance. * @property {string} TASK_ACCEPT_CONSULT_FAILED - Event name for failed consult acceptance. * @property {string} TASK_AUTO_ANSWER_SUCCESS - Event name for successful auto-answer. * @property {string} TASK_AUTO_ANSWER_FAILED - Event name for failed auto-answer. * * @property {string} TASK_CONFERENCE_START_SUCCESS - Event name for successful conference start. * @property {string} TASK_CONFERENCE_START_FAILED - Event name for failed conference start. * @property {string} TASK_CONFERENCE_END_SUCCESS - Event name for successful conference end. * @property {string} TASK_CONFERENCE_END_FAILED - Event name for failed conference end. * @property {string} TASK_CONFERENCE_TRANSFER_SUCCESS - Event name for successful conference transfer. * @property {string} TASK_CONFERENCE_TRANSFER_FAILED - Event name for failed conference transfer. * * @property {string} TASK_OUTDIAL_SUCCESS - Event name for successful outdial task. * @property {string} TASK_OUTDIAL_FAILED - Event name for failed outdial task. * * @property {string} UPLOAD_LOGS_SUCCESS - Event name for successful log upload. * @property {string} UPLOAD_LOGS_FAILED - Event name for failed log upload. * @property {string} WEBSOCKET_DEREGISTER_SUCCESS - Event name for successful websocket deregistration. * @property {string} WEBSOCKET_DEREGISTER_FAIL - Event name for failed websocket deregistration. * * @property {string} AGENT_DEVICE_TYPE_UPDATE_SUCCESS - Event name for successful agent device type update. * @property {string} AGENT_DEVICE_TYPE_UPDATE_FAILED - Event name for failed agent device type update. * * @property {string} OUTDIAL_ANI_EP_FETCH_SUCCESS - Event name for successful outdial ANI entries fetch. * @property {string} OUTDIAL_ANI_EP_FETCH_FAILED - Event name for failed outdial ANI entries fetch. * * @readonly */ export declare const METRIC_EVENT_NAMES: { readonly STATION_LOGIN_SUCCESS: "Station Login Success"; readonly STATION_LOGIN_FAILED: "Station Login Failed"; readonly STATION_LOGOUT_SUCCESS: "Station Logout Success"; readonly STATION_LOGOUT_FAILED: "Station Logout Failed"; readonly STATION_RELOGIN_SUCCESS: "Station Relogin Success"; readonly STATION_RELOGIN_FAILED: "Station Relogin Failed"; readonly AGENT_STATE_CHANGE_SUCCESS: "Agent State Change Success"; readonly AGENT_STATE_CHANGE_FAILED: "Agent State Change Failed"; readonly FETCH_BUDDY_AGENTS_SUCCESS: "Fetch Buddy Agents Success"; readonly FETCH_BUDDY_AGENTS_FAILED: "Fetch Buddy Agents Failed"; readonly WEBSOCKET_REGISTER_SUCCESS: "Websocket Register Success"; readonly WEBSOCKET_REGISTER_FAILED: "Websocket Register Failed"; readonly AGENT_RONA: "Agent RONA"; readonly AGENT_CONTACT_ASSIGN_FAILED: "Agent Contact Assign Failed"; readonly AGENT_INVITE_FAILED: "Agent Invite Failed"; readonly TASK_ACCEPT_SUCCESS: "Task Accept Success"; readonly TASK_ACCEPT_FAILED: "Task Accept Failed"; readonly TASK_DECLINE_SUCCESS: "Task Decline Success"; readonly TASK_DECLINE_FAILED: "Task Decline Failed"; readonly TASK_END_SUCCESS: "Task End Success"; readonly TASK_END_FAILED: "Task End Failed"; readonly TASK_WRAPUP_SUCCESS: "Task Wrapup Success"; readonly TASK_WRAPUP_FAILED: "Task Wrapup Failed"; readonly TASK_HOLD_SUCCESS: "Task Hold Success"; readonly TASK_HOLD_FAILED: "Task Hold Failed"; readonly TASK_RESUME_SUCCESS: "Task Resume Success"; readonly TASK_RESUME_FAILED: "Task Resume Failed"; readonly TASK_CONSULT_START_SUCCESS: "Task Consult Start Success"; readonly TASK_CONSULT_START_FAILED: "Task Consult Start Failed"; readonly TASK_CONSULT_END_SUCCESS: "Task Consult End Success"; readonly TASK_CONSULT_END_FAILED: "Task Consult End Failed"; readonly TASK_TRANSFER_SUCCESS: "Task Transfer Success"; readonly TASK_TRANSFER_FAILED: "Task Transfer Failed"; readonly TASK_RESUME_RECORDING_SUCCESS: "Task Resume Recording Success"; readonly TASK_RESUME_RECORDING_FAILED: "Task Resume Recording Failed"; readonly TASK_PAUSE_RECORDING_SUCCESS: "Task Pause Recording Success"; readonly TASK_PAUSE_RECORDING_FAILED: "Task Pause Recording Failed"; readonly TASK_ACCEPT_CONSULT_SUCCESS: "Task Accept Consult Success"; readonly TASK_ACCEPT_CONSULT_FAILED: "Task Accept Consult Failed"; readonly TASK_AUTO_ANSWER_SUCCESS: "Task Auto Answer Success"; readonly TASK_AUTO_ANSWER_FAILED: "Task Auto Answer Failed"; readonly TASK_CONFERENCE_START_SUCCESS: "Task Conference Start Success"; readonly TASK_CONFERENCE_START_FAILED: "Task Conference Start Failed"; readonly TASK_CONFERENCE_END_SUCCESS: "Task Conference End Success"; readonly TASK_CONFERENCE_END_FAILED: "Task Conference End Failed"; readonly TASK_CONFERENCE_TRANSFER_SUCCESS: "Task Conference Transfer Success"; readonly TASK_CONFERENCE_TRANSFER_FAILED: "Task Conference Transfer Failed"; readonly TASK_OUTDIAL_SUCCESS: "Task Outdial Success"; readonly TASK_OUTDIAL_FAILED: "Task Outdial Failed"; readonly UPLOAD_LOGS_SUCCESS: "Upload Logs Success"; readonly UPLOAD_LOGS_FAILED: "Upload Logs Failed"; readonly WEBSOCKET_DEREGISTER_SUCCESS: "Websocket Deregister Success"; readonly WEBSOCKET_DEREGISTER_FAIL: "Websocket Deregister Failed"; readonly WEBSOCKET_EVENT_RECEIVED: "Websocket Event Received"; readonly AGENT_DEVICE_TYPE_UPDATE_SUCCESS: "Agent Device Type Update Success"; readonly AGENT_DEVICE_TYPE_UPDATE_FAILED: "Agent Device Type Update Failed"; readonly ENTRYPOINT_FETCH_SUCCESS: "Entrypoint Fetch Success"; readonly ENTRYPOINT_FETCH_FAILED: "Entrypoint Fetch Failed"; readonly ADDRESSBOOK_FETCH_SUCCESS: "AddressBook Fetch Success"; readonly ADDRESSBOOK_FETCH_FAILED: "AddressBook Fetch Failed"; readonly QUEUE_FETCH_SUCCESS: "Queue Fetch Success"; readonly QUEUE_FETCH_FAILED: "Queue Fetch Failed"; readonly OUTDIAL_ANI_EP_FETCH_SUCCESS: "Outdial ANI Entries Fetch Success"; readonly OUTDIAL_ANI_EP_FETCH_FAILED: "Outdial ANI Entries Fetch Failed"; readonly CAMPAIGN_PREVIEW_ACCEPT_SUCCESS: "Campaign Preview Accept Success"; readonly CAMPAIGN_PREVIEW_ACCEPT_FAILED: "Campaign Preview Accept Failed"; readonly AI_ASSISTANT_SEND_EVENT_SUCCESS: "AI Assistant Send Event Success"; readonly AI_ASSISTANT_SEND_EVENT_FAILED: "AI Assistant Send Event Failed"; readonly AI_ASSISTANT_FETCH_HISTORIC_TRANSCRIPTS_SUCCESS: "AI Assistant Fetch Historic Transcripts Success"; readonly AI_ASSISTANT_FETCH_HISTORIC_TRANSCRIPTS_FAILED: "AI Assistant Fetch Historic Transcripts Failed"; }; /** * Represents the possible metric event names used within the metrics system. * * This type is derived from the keys of the `METRIC_EVENT_NAMES` constant, ensuring * type safety and consistency when referring to metric event names throughout the codebase. * @export * @typedef {Enum} METRIC_EVENT_NAMES * @typeParam T - The type of the `METRIC_EVENT_NAMES` constant. * * @see {@link METRIC_EVENT_NAMES} */ export type METRIC_EVENT_NAMES = Enum; export {};