import type { FeedbackCurrentUser, FeedbackItem, FeedbackRole } from "./types";

/** Default signed-in user per role — used to scope the "My requests" filter. */
export const MOCK_CURRENT_USERS: Record<FeedbackRole, FeedbackCurrentUser> = {
  "system-admin": { name: "Jordan Lee", role: "Admin" },
  // Matches the reporter on FB-1041 / FB-1034 so the Staff "My requests" tab
  // surfaces real items in the demo.
  staff: { name: "Daniel Ramirez", role: "Broker" },
};

export const MOCK_FEEDBACK: FeedbackItem[] = [
  {
    id: "FB-1042",
    title: "Side-by-side property comparison on the report page",
    type: "enhancement",
    area: "Reports",
    priority: "high",
    status: "in-progress",
    reporter: {
      name: "Priya Kapoor",
      email: "priya.kapoor@wealthx.au",
      title: "Senior Advisor",
    },
    problemStatement:
      "When walking a client through a property report I have to flip between tabs to compare two properties, losing narrative momentum each time and forcing the client to hold context in their head.",
    proposedSolution:
      "Add a pin icon to each property card. Pinning two properties opens a side-by-side comparison drawer highlighting deltas across yield, cashflow, and the 10-year forecast.",
    attachments: [
      {
        name: "comparison-sketch.png",
        size: 184320,
        previewUrl: "/feedback/resource-centre.png",
      },
    ],
    votes: 14,
    createdAt: "2026-05-28T03:12:00.000Z",
  },
  {
    id: "FB-1041",
    title: "Bulk-update the stage for multiple opportunities at once",
    type: "enhancement",
    area: "Pipeline / CRM",
    priority: "high",
    status: "new",
    reporter: {
      name: "Daniel Ramirez",
      email: "daniel.ramirez@wealthx.au",
      title: "Broker",
    },
    problemStatement:
      "After a settlement run I often need to move a dozen opportunities to the same stage. Dragging them one by one across the board is slow and easy to get wrong.",
    proposedSolution:
      "Add multi-select checkboxes to the pipeline board with a Move to stage bulk action in the toolbar.",
    workaround:
      "I move them one at a time and keep a sticky note of which ones I've done so I don't lose my place.",
    beneficiaries: ["Me", "My team"],
    attachments: [
      {
        name: "bulk-move-mockup.png",
        size: 156000,
        previewUrl: "/feedback/company-list.png",
      },
    ],
    votes: 12,
    createdAt: "2026-05-30T22:41:00.000Z",
    previewImage: "/feedback/company-list.png",
  },
  {
    id: "FB-1040",
    title: "Bulk-export client documents as a single zip",
    type: "enhancement",
    area: "Documents",
    priority: "medium",
    status: "new",
    reporter: {
      name: "Grace Liu",
      email: "grace.liu@wealthx.au",
      title: "Client Manager",
    },
    problemStatement:
      "Preparing a handover pack means downloading each document one at a time. For a client with 20+ files this is tedious and error-prone.",
    proposedSolution:
      "Add a Select all + Export as zip action to the document library toolbar.",
    attachments: [],
    votes: 9,
    createdAt: "2026-05-26T09:05:00.000Z",
  },
  {
    id: "FB-1039",
    title: "Personalised dashboard with my daily priorities",
    type: "idea",
    area: "Dashboard",
    priority: "low",
    status: "resolved",
    reporter: {
      name: "Tom Becker",
      email: "tom.becker@wealthx.au",
      title: "Advisor",
    },
    problemStatement:
      "When I log in I have to hunt across several screens to work out what needs my attention today. The dashboard could just tell me.",
    proposedSolution:
      "Surface a short Today list on the dashboard: overdue tasks, applications awaiting action, and appointments in the next 24 hours.",
    attachments: [],
    votes: 8,
    createdAt: "2026-05-21T01:30:00.000Z",
  },
  {
    id: "FB-1038",
    title: "Inline AI summary of a loan applicant's risk profile",
    type: "idea",
    area: "Pipeline / CRM",
    priority: "medium",
    status: "new",
    reporter: {
      name: "Priya Kapoor",
      email: "priya.kapoor@wealthx.au",
      title: "Senior Advisor",
    },
    problemStatement:
      "Reviewing a new applicant means reading across assets, debts, and income before forming a view. A one-paragraph AI summary at the top of the file would speed first-pass triage.",
    attachments: [],
    votes: 21,
    createdAt: "2026-05-29T11:48:00.000Z",
  },
  {
    id: "FB-1037",
    title: "Let clients save and resume onboarding later",
    type: "enhancement",
    area: "Onboarding",
    priority: "high",
    status: "in-progress",
    reporter: {
      name: "Maria Santos",
      email: "maria.santos@wealthx.au",
      title: "Operations",
    },
    problemStatement:
      "Clients often start onboarding, get interrupted, and have nowhere to pick up from. They have to start over, and many simply don't come back.",
    proposedSolution:
      "Persist partial onboarding progress and email the client a secure resume link so they can continue where they left off.",
    attachments: [
      {
        name: "resume-flow-spec.png",
        size: 96000,
        previewUrl: "/feedback/integrations.png",
      },
    ],
    votes: 17,
    createdAt: "2026-05-27T14:20:00.000Z",
    previewImage: "/feedback/resource-centre.png",
  },
  {
    id: "FB-1036",
    title: "Keyboard shortcuts for the conversations inbox",
    type: "enhancement",
    area: "Settings",
    priority: "low",
    status: "declined",
    reporter: {
      name: "Daniel Ramirez",
      email: "daniel.ramirez@wealthx.au",
      title: "Broker",
    },
    problemStatement:
      "Power users would move through the inbox faster with j/k navigation and e to archive.",
    proposedSolution:
      "Add a small set of vim-style shortcuts behind a settings toggle.",
    attachments: [],
    votes: 4,
    createdAt: "2026-05-19T08:10:00.000Z",
    previewImage: "/feedback/integrations.png",
  },
  {
    id: "FB-1035",
    title: "Custom branding on exported PDF reports",
    type: "enhancement",
    area: "Reports",
    priority: "medium",
    status: "new",
    reporter: {
      name: "Grace Liu",
      email: "grace.liu@wealthx.au",
      title: "Client Manager",
    },
    problemStatement:
      "Exported client reports use the default template, so larger brokerages can't present a report that matches their own brand to clients.",
    proposedSolution:
      "Let each tenant set a logo and accent colour that flow through to the PDF header, footer, and chart palette.",
    attachments: [{ name: "branded-report-sample.pdf", size: 240128 }],
    votes: 6,
    createdAt: "2026-05-24T16:02:00.000Z",
  },
  {
    id: "FB-1034",
    title: "Document upload fails silently for files over 10 MB",
    type: "bug",
    area: "Documents",
    priority: "critical",
    status: "new",
    reporter: {
      name: "Daniel Ramirez",
      email: "daniel.ramirez@wealthx.au",
      title: "Broker",
    },
    problemStatement:
      "Uploading a document larger than 10 MB shows a spinner that never resolves — no error, no success. The file is dropped and the client thinks it worked.",
    stepsToReproduce:
      "1. Open a client's document library\n2. Upload a PDF larger than 10 MB\n3. The spinner runs indefinitely — the file never appears and no error is shown",
    frequency: "Every time",
    impact: "I'm blocked",
    attachments: [
      {
        name: "upload-stuck.png",
        size: 88000,
        previewUrl: "/feedback/company-list.png",
      },
    ],
    // Bugs are triaged by severity, not votes — kept at 0 and never shown.
    votes: 0,
    createdAt: "2026-05-22T22:40:00.000Z",
  },
];

export const EMPTY_FEEDBACK: FeedbackItem[] = [];