export type NotificationMessage = {
    id: string;
    recoveryId: string;
    title: string;
    message: string;
    read: boolean;
    severity?: NotificationSeverity;
    timestamp: string;
    context?: {
        metricName: string;
        metricType: string;
        queue: string;
        channel?: string;
    };
};
export declare const metricIdToNameMap: {
    total_tasks_count: () => string;
    handled_tasks_count: () => string;
    total_handled_tasks: () => string;
    average_abandon_time: () => string;
    average_handle_time: () => string;
    average_talk_time: () => string;
    average_wrapup_time: () => string;
    total_missed_invitations: () => string;
    total_rejected_invitations: () => string;
    average_waiting_time: () => string;
    handled_tasks_within_sl_threshold_count: () => string;
    handled_tasks_within_sl_threshold_percentage: () => string;
    short_abandoned_tasks_count: () => string;
    short_abandoned_tasks_percentage: () => string;
    abandoned_tasks_count: () => string;
    abandoned_tasks_percentage: () => string;
    sla_percentage: () => string;
    waiting_tasks: () => string;
    active_tasks: () => string;
    longest_task_waiting_from: () => string;
    available_agents: () => string;
    unavailable_agents: () => string;
    offline_agents: () => string;
    longest_available_agent: () => string;
};
export type MetricNameMapKeys = keyof typeof metricIdToNameMap;
export declare const metricTypeMap: {
    tasks_now: string;
    tasks_today: string;
    tasks_thirty_minutes: string;
    activity_stats: string;
};
export type MetricTypeMapKeys = keyof typeof metricTypeMap;
export declare enum NotificationSeverity {
    ERROR = "error",
    WARNING = "warning",
    INFO = "info",
    SUCCESS = "success"
}
export type NotificationPanelDBType = {
    lastReadTimestamp: string;
};
export declare enum NotificationFilterOptions {
    unread = "unread",
    unRecovered = "unresolved"
}
export type NotificationFilterState = {
    [key in NotificationFilterOptions]: {
        selectedValue?: string;
    };
} & {
    filterLength?: number;
};
export type NotificationFilterItem = Array<{
    label: string;
    value: string;
}>;
export type NotificationFilterPillConfig = {
    label: string;
    items: NotificationFilterItem;
};
export type NotificationConfig = {
    [key in NotificationFilterOptions]: NotificationFilterPillConfig;
};
export declare enum NotificationType {
    INBOX = "inApp",
    BROWSER = "browser",
    TOAST = "toast"
}
export declare enum NotificationState {
    CRITICAL = "CRITICAL",
    WARNING = "WARNING",
    INFO = "INFO",
    RESOLVED = "RESOLVED"
}
export type NotificationAttributes = {
    type: NotificationType;
    state: NotificationState;
    alertId: string;
    queueSid: string;
    channelSid: string;
    queueName: string;
    taskChannelName: string;
    pipelineKey: keyof typeof metricTypeMap;
    metricId: string;
    metricName: string;
};