import { ChannelType } from '../Common/Channels/ChannelType';
import { ITicketAuditedEntity } from './Common';
export declare enum SatisfactionMetricType {
    CSAT = "CSAT",
    NPS = "NPS",
    CUSTOM = "CUSTOM"
}
export interface ITicketSatisfactionScale extends ITicketAuditedEntity {
    name: string;
    metricType: SatisfactionMetricType;
    minimum: number;
    maximum: number;
    labels?: {
        value: number;
        label: string;
    }[];
    enabled: boolean;
    surveyFormId?: string;
}
export interface ITicketSatisfactionResponse {
    id: string;
    spaceId: string;
    ticketId: string;
    contactId: string;
    scaleId: string;
    score: number;
    comment?: string;
    channelType?: ChannelType;
    formSubmissionId?: string;
    submittedAt: Date;
}