import { ITicketAuditedEntity, TicketPropertyValue } from './Common';
import { TicketConditionOperator } from './Workflow';
import { TicketDataClassification, TicketMaskingStrategy } from './Security';
export declare enum TicketFieldType {
    SHORT_TEXT = "SHORT_TEXT",
    LONG_TEXT = "LONG_TEXT",
    INTEGER = "INTEGER",
    DECIMAL = "DECIMAL",
    MONEY = "MONEY",
    BOOLEAN = "BOOLEAN",
    DATE = "DATE",
    DATE_TIME = "DATE_TIME",
    SINGLE_SELECT = "SINGLE_SELECT",
    MULTI_SELECT = "MULTI_SELECT",
    USER = "USER",
    GROUP = "GROUP",
    CONTACT = "CONTACT",
    FILE = "FILE",
    URL = "URL",
    EMAIL = "EMAIL",
    PHONE = "PHONE",
    OBJECT = "OBJECT",
    OBJECT_LIST = "OBJECT_LIST"
}
export declare enum TicketFieldScopeType {
    TENANT = "TENANT",
    CATEGORY = "CATEGORY",
    REQUEST_TYPE = "REQUEST_TYPE"
}
export declare enum TicketFieldBehavior {
    EDITABLE = "EDITABLE",
    READ_ONLY = "READ_ONLY",
    HIDDEN = "HIDDEN"
}
export declare enum TicketFieldConditionAction {
    SHOW = "SHOW",
    HIDE = "HIDE",
    REQUIRE = "REQUIRE",
    READ_ONLY = "READ_ONLY"
}
export interface ITicketFieldOption {
    value: string;
    label: string;
    description?: string;
    color?: string;
    order: number;
    enabled: boolean;
}
export interface ITicketObjectField {
    nameKey: string;
    label: string;
    type: TicketFieldType;
    required: boolean;
    options?: ITicketFieldOption[];
    objectFields?: ITicketObjectField[];
}
export interface ITicketFieldValidation {
    min?: number;
    max?: number;
    minLength?: number;
    maxLength?: number;
    pattern?: string;
    decimalPlaces?: number;
    allowedMimeTypes?: string[];
    maxFileSizeBytes?: number;
    maxItems?: number;
    unique?: boolean;
}
export interface ITicketFieldCondition {
    fieldNameKey: string;
    operator: TicketConditionOperator;
    expectedValue?: TicketPropertyValue;
    action: TicketFieldConditionAction;
}
/** Defines and validates one configurable ticket property. nameKey is immutable after creation. */
export interface ITicketFieldDefinition extends ITicketAuditedEntity {
    nameKey: string;
    label: string;
    description?: string;
    placeholder?: string;
    type: TicketFieldType;
    isSystem: boolean;
    enabled: boolean;
    behavior: TicketFieldBehavior;
    required: boolean;
    requiredOnCreate: boolean;
    requiredForStatusIds?: string[];
    defaultValue?: TicketPropertyValue;
    options?: ITicketFieldOption[];
    objectFields?: ITicketObjectField[];
    validation?: ITicketFieldValidation;
    scopeType: TicketFieldScopeType;
    version: number;
    categoryIds?: string[];
    requestTypeIds?: string[];
    conditions?: ITicketFieldCondition[];
    readRoleIds?: string[];
    writeRoleIds?: string[];
    classification?: TicketDataClassification;
    maskingStrategy?: TicketMaskingStrategy;
    searchable?: boolean;
    filterable?: boolean;
    sortable?: boolean;
    exportable?: boolean;
}
export interface ICreateTicketFieldDefinitionDto {
    nameKey: string;
    label: string;
    description?: string;
    placeholder?: string;
    type: TicketFieldType;
    required?: boolean;
    requiredOnCreate?: boolean;
    defaultValue?: TicketPropertyValue;
    options?: ITicketFieldOption[];
    objectFields?: ITicketObjectField[];
    validation?: ITicketFieldValidation;
    scopeType: TicketFieldScopeType;
    categoryIds?: string[];
    requestTypeIds?: string[];
}
export interface IUpdateTicketFieldDefinitionDto extends Partial<Omit<ICreateTicketFieldDefinitionDto, 'nameKey' | 'type'>> {
    expectedVersion?: number;
    enabled?: boolean;
    behavior?: TicketFieldBehavior;
    requiredForStatusIds?: string[];
    conditions?: ITicketFieldCondition[];
    readRoleIds?: string[];
    writeRoleIds?: string[];
    searchable?: boolean;
    filterable?: boolean;
    sortable?: boolean;
    exportable?: boolean;
}