import { ITicketAuditedEntity } from './Common';
export declare enum TicketApprovalMode {
    SEQUENTIAL = "SEQUENTIAL",
    PARALLEL = "PARALLEL"
}
export declare enum TicketApprovalStatus {
    PENDING = "PENDING",
    IN_PROGRESS = "IN_PROGRESS",
    APPROVED = "APPROVED",
    REJECTED = "REJECTED",
    CANCELLED = "CANCELLED",
    EXPIRED = "EXPIRED"
}
export declare enum TicketApprovalDecisionType {
    APPROVE = "APPROVE",
    REJECT = "REJECT",
    ABSTAIN = "ABSTAIN"
}
export declare enum TicketApprovalQuorumType {
    ALL = "ALL",
    ANY = "ANY",
    COUNT = "COUNT",
    PERCENTAGE = "PERCENTAGE"
}
export interface ITicketApprovalQuorum {
    type: TicketApprovalQuorumType;
    requiredCount?: number;
    requiredPercentage?: number;
    rejectOnAnyRejection?: boolean;
}
export type ITicketApprover = {
    type: 'USER';
    userId: string;
} | {
    type: 'GROUP';
    groupId: string;
} | {
    type: 'ROLE';
    roleId: string;
};
export interface ITicketApprovalStepDefinition {
    id: string;
    name: string;
    order: number;
    approvers: ITicketApprover[];
    quorum: ITicketApprovalQuorum;
    expiresAfterMinutes?: number;
    allowDelegation: boolean;
    escalationPolicyId?: string;
}
export interface ITicketApprovalProcessDefinition extends ITicketAuditedEntity {
    name: string;
    description?: string;
    categoryIds?: string[];
    mode: TicketApprovalMode;
    steps: ITicketApprovalStepDefinition[];
    enabled: boolean;
}
export interface ITicketApprovalStep extends ITicketApprovalStepDefinition {
    status: TicketApprovalStatus;
    startedAt?: Date;
    expiresAt?: Date;
    completedAt?: Date;
}
export interface ITicketApprovalProcess {
    id: string;
    spaceId: string;
    ticketId: string;
    definitionId?: string;
    definitionVersion?: number;
    name: string;
    mode: TicketApprovalMode;
    status: TicketApprovalStatus;
    steps: ITicketApprovalStep[];
    currentStepId?: string;
    requestedAt: Date;
    requestedBy: string;
    completedAt?: Date;
    cancelledAt?: Date;
}
export interface ITicketApprovalDecision {
    id: string;
    spaceId: string;
    ticketId: string;
    processId: string;
    stepId: string;
    approverId: string;
    decision: TicketApprovalDecisionType;
    comment?: string;
    attachmentIds?: string[];
    decidedAt: Date;
    delegatedFromUserId?: string;
}
export interface ITicketApprovalDelegation {
    id: string;
    spaceId: string;
    ticketId: string;
    processId: string;
    stepId: string;
    fromUserId: string;
    toUserId: string;
    reason?: string;
    delegatedAt: Date;
    expiresAt?: Date;
    revokedAt?: Date;
}
export interface ITicketApprovalSummary {
    pending: number;
    approved: number;
    rejected: number;
    expired: number;
    currentProcessId?: string;
}
export interface IStartTicketApprovalDto {
    expectedVersion: number;
    definitionId: string;
    comment?: string;
}
export interface IDecideTicketApprovalDto {
    expectedVersion: number;
    processId: string;
    stepId: string;
    decision: TicketApprovalDecisionType;
    comment?: string;
    attachmentIds?: string[];
}
export interface IDelegateTicketApprovalDto {
    expectedVersion: number;
    processId: string;
    stepId: string;
    toUserId: string;
    reason?: string;
    expiresAt?: Date;
}
export interface ICancelTicketApprovalDto {
    expectedVersion: number;
    processId: string;
    reason: string;
}