export interface AgentPause {
    id: string;
    spaceId: string;
    userId: string;
    reason: PauseReason;
    startedAt: Date;
    startedByUserId?: string;
    startedBy: PauseActorType;
    endedAt?: Date;
}
export declare enum PauseReason {
    LUNCH = 0,
    RESTROOM = 1,
    BREAK = 2,
    MEETING = 3,
    TRAINING = 4,
    ADMINISTRATIVE_WORK = 5,
    OTHER = 6
}
export declare enum PauseActorType {
    AGENT = 0,
    SUPERVISOR = 1,
    SYSTEM = 2
}