import type { ConversationClassificationDimension } from './ClassificationTaxonomy';
export type ConversationRelationshipType = 'new_contact' | 'acknowledgement' | 'continuation' | 'recontact_same_issue' | 'uncertain';
export type ConversationClassificationEvaluationStatus = 'pending' | 'running' | 'completed' | 'failed' | 'skipped';
export type ClassificationSeverity = 'low' | 'medium' | 'high' | 'critical';
export type ClassificationFindingSource = 'ai' | 'system_rule' | 'manual_override';
/**
 * Result of evaluating one resolved conversation against one published taxonomy version.
 * The unique business key is spaceId + conversationId + conversationVersion + taxonomyVersion.
 */
export interface ConversationClassificationEvaluation {
    id?: string;
    spaceId: string;
    conversationId: string;
    analyticalCaseId: string;
    conversationVersion: number;
    contactId?: string;
    resolvedAt: Date;
    taxonomyId: string;
    taxonomyVersion: number;
    status: ConversationClassificationEvaluationStatus;
    relationship: ConversationAnalyticalRelationship;
    findings: ConversationClassificationFinding[];
    processor?: ConversationClassificationProcessor;
    idempotencyKey: string;
    errorCode?: string;
    errorMessage?: string;
    createdAt: Date;
    updatedAt: Date;
    startedAt?: Date;
    completedAt?: Date;
}
/**
 * Groups operational conversations into an analytical case without modifying Conversation.
 * For a new contact analyticalCaseId is normally the current conversationId.
 */
export interface ConversationAnalyticalRelationship {
    analyticalCaseId: string;
    parentConversationId?: string;
    type: ConversationRelationshipType;
    isNewContact: boolean;
    confidence: number;
    summary?: string;
    evidenceMessageIds: string[];
}
export interface ConversationClassificationFinding {
    id: string;
    dimension: ConversationClassificationDimension;
    categoryId: string;
    categoryName: string;
    subcategoryId?: string;
    subcategoryName?: string;
    primary: boolean;
    severity?: ClassificationSeverity;
    confidence: number;
    summary?: string;
    evidenceMessageIds: string[];
    source: ClassificationFindingSource;
}
export interface ConversationClassificationProcessor {
    provider: string;
    model: string;
    promptVersion: string;
    runId?: string;
    durationMs?: number;
    inputTokens?: number;
    outputTokens?: number;
}