info: (wab) Starting Whatsapp App error: (wab) MONGODB_URL is mandatory. Exit... error: uncaughtException: err is not defined ReferenceError: err is not defined at Object. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js:28:89) at Module._compile (node:internal/modules/cjs/loader:1126:14) at Object.Module._extensions..js (node:internal/modules/cjs/loader:1180:10) at Module.load (node:internal/modules/cjs/loader:1004:32) at Function.Module._load (node:internal/modules/cjs/loader:839:12) at Function.executeUserEntryPoint [as runMain] (node:internal/modules/run_main:81:12) at node:internal/main/run_main_module:17:47 {"date":"Tue Apr 09 2024 14:24:59 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[7.9677734375,8.98095703125,9.30712890625],"uptime":1738974},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":55188071,"external":65157472,"heapTotal":66486272,"heapUsed":45323440,"rss":109166592},"pid":27093,"uid":501,"version":"v16.17.0"},"stack":"ReferenceError: err is not defined\n at Object. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js:28:89)\n at Module._compile (node:internal/modules/cjs/loader:1126:14)\n at Object.Module._extensions..js (node:internal/modules/cjs/loader:1180:10)\n at Module.load (node:internal/modules/cjs/loader:1004:32)\n at Function.Module._load (node:internal/modules/cjs/loader:839:12)\n at Function.executeUserEntryPoint [as runMain] (node:internal/modules/run_main:81:12)\n at node:internal/main/run_main_module:17:47","trace":[{"column":89,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js","function":null,"line":28,"method":null,"native":false},{"column":14,"file":"node:internal/modules/cjs/loader","function":"Module._compile","line":1126,"method":"_compile","native":false},{"column":10,"file":"node:internal/modules/cjs/loader","function":"Module._extensions..js","line":1180,"method":".js","native":false},{"column":32,"file":"node:internal/modules/cjs/loader","function":"Module.load","line":1004,"method":"load","native":false},{"column":12,"file":"node:internal/modules/cjs/loader","function":"Module._load","line":839,"method":"_load","native":false},{"column":12,"file":"node:internal/modules/run_main","function":"Function.executeUserEntryPoint [as runMain]","line":81,"method":"executeUserEntryPoint [as runMain]","native":false},{"column":47,"file":"node:internal/main/run_main_module","function":null,"line":17,"method":null,"native":false}]} info: (wab) Starting Whatsapp App error: (wab) MONGODB_URL is mandatory. Exit... error: uncaughtException: Cannot read properties of undefined (reading 'db') TypeError: Cannot read properties of undefined (reading 'db') at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js:29:15 at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongodb/lib/utils.js:695:9 at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongodb/lib/mongo_client.js:285:23 at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongodb/lib/operations/connect.js:285:21 at parseConnectionString (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongodb/lib/core/uri_parser.js:580:12) at connect (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongodb/lib/operations/connect.js:283:3) at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongodb/lib/mongo_client.js:284:5 at maybePromise (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongodb/lib/utils.js:692:3) at MongoClient.connect (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongodb/lib/mongo_client.js:280:10) at Function.MongoClient.connect (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongodb/lib/mongo_client.js:426:22) {"date":"Tue Apr 09 2024 14:25:25 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[6.74658203125,8.625,9.16943359375],"uptime":1739000},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":55029910,"external":65157472,"heapTotal":66224128,"heapUsed":45245056,"rss":113164288},"pid":27192,"uid":501,"version":"v16.17.0"},"stack":"TypeError: Cannot read properties of undefined (reading 'db')\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js:29:15\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongodb/lib/utils.js:695:9\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongodb/lib/mongo_client.js:285:23\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongodb/lib/operations/connect.js:285:21\n at parseConnectionString (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongodb/lib/core/uri_parser.js:580:12)\n at connect (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongodb/lib/operations/connect.js:283:3)\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongodb/lib/mongo_client.js:284:5\n at maybePromise (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongodb/lib/utils.js:692:3)\n at MongoClient.connect (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongodb/lib/mongo_client.js:280:10)\n at Function.MongoClient.connect (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongodb/lib/mongo_client.js:426:22)","trace":[{"column":15,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js","function":null,"line":29,"method":null,"native":false},{"column":9,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongodb/lib/utils.js","function":null,"line":695,"method":null,"native":false},{"column":23,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongodb/lib/mongo_client.js","function":null,"line":285,"method":null,"native":false},{"column":21,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongodb/lib/operations/connect.js","function":null,"line":285,"method":null,"native":false},{"column":12,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongodb/lib/core/uri_parser.js","function":"parseConnectionString","line":580,"method":null,"native":false},{"column":3,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongodb/lib/operations/connect.js","function":"connect","line":283,"method":null,"native":false},{"column":5,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongodb/lib/mongo_client.js","function":null,"line":284,"method":null,"native":false},{"column":3,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongodb/lib/utils.js","function":"maybePromise","line":692,"method":null,"native":false},{"column":10,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongodb/lib/mongo_client.js","function":"MongoClient.connect","line":280,"method":"connect","native":false},{"column":22,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongodb/lib/mongo_client.js","function":"Function.MongoClient.connect","line":426,"method":"connect","native":false}]} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://tiledesk-whatsapp-connector-dev.glitch.me info: (wab) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab api) Starting api route {"AMQP_MANAGER_URL":"amqp://eamjynjp:j6Eqqy90WDV_sv_616oyb4Xp7t7nu0as@squid.rmq.cloudamqp.com/eamjynjp","API_URL":"https://tiledesk-server-pre.herokuapp.com","BASE_FILE_URL":"https://tiledesk-server-pre.herokuapp.com","DB":{"KV_COLLECTION":"kvstore"},"GRAPH_URL":"https://graph.facebook.com/v14.0/","JOB_TOPIC_EXCHANGE":"tiledesk-whatsapp_dev"} info: (wab api) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. error: uncaughtException: listen EADDRINUSE: address already in use :::3000 Error: listen EADDRINUSE: address already in use :::3000 at Server.setupListenHandle [as _listen2] (node:net:1432:16) at listenInCluster (node:net:1480:12) at Server.listen (node:net:1568:7) at Function.listen (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/application.js:635:24) at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js:54:11 at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:1648:9 at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/tiledesk/KVBaseMongo.js:34:9 at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/utils.js:704:5 at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/mongo_client.js:286:7 at connectCallback (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/operations/connect.js:367:5) {"date":"Tue Apr 09 2024 14:26:31 GMT+0200 (Ora legale dell’Europa centrale)","error":{"address":"::","code":"EADDRINUSE","errno":-48,"port":3000,"syscall":"listen"},"exception":true,"os":{"loadavg":[5.646484375,7.9033203125,8.8544921875],"uptime":1739066},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":54574929,"external":55614381,"heapTotal":71991296,"heapUsed":37668800,"rss":119799808},"pid":27426,"uid":501,"version":"v16.17.0"},"stack":"Error: listen EADDRINUSE: address already in use :::3000\n at Server.setupListenHandle [as _listen2] (node:net:1432:16)\n at listenInCluster (node:net:1480:12)\n at Server.listen (node:net:1568:7)\n at Function.listen (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/application.js:635:24)\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js:54:11\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:1648:9\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/tiledesk/KVBaseMongo.js:34:9\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/utils.js:704:5\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/mongo_client.js:286:7\n at connectCallback (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/operations/connect.js:367:5)","trace":[{"column":16,"file":"node:net","function":"Server.setupListenHandle [as _listen2]","line":1432,"method":"setupListenHandle [as _listen2]","native":false},{"column":12,"file":"node:net","function":"listenInCluster","line":1480,"method":null,"native":false},{"column":7,"file":"node:net","function":"Server.listen","line":1568,"method":"listen","native":false},{"column":24,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/application.js","function":"Function.listen","line":635,"method":"listen","native":false},{"column":11,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js","function":null,"line":54,"method":null,"native":false},{"column":9,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js","function":null,"line":1648,"method":null,"native":false},{"column":9,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/tiledesk/KVBaseMongo.js","function":null,"line":34,"method":null,"native":false},{"column":5,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/utils.js","function":null,"line":704,"method":null,"native":false},{"column":7,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/mongo_client.js","function":null,"line":286,"method":null,"native":false},{"column":5,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/operations/connect.js","function":"connectCallback","line":367,"method":null,"native":false}]} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://tiledesk-whatsapp-connector-dev.glitch.me info: (wab) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab api) Starting api route {"AMQP_MANAGER_URL":"amqp://eamjynjp:j6Eqqy90WDV_sv_616oyb4Xp7t7nu0as@squid.rmq.cloudamqp.com/eamjynjp","API_URL":"https://tiledesk-server-pre.herokuapp.com","BASE_FILE_URL":"https://tiledesk-server-pre.herokuapp.com","DB":{"KV_COLLECTION":"kvstore"},"GRAPH_URL":"https://graph.facebook.com/v14.0/","JOB_TOPIC_EXCHANGE":"tiledesk-whatsapp_dev"} info: (wab api) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://tiledesk-whatsapp-connector-dev.glitch.me info: (wab) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab api) Starting api route {"AMQP_MANAGER_URL":"amqp://eamjynjp:j6Eqqy90WDV_sv_616oyb4Xp7t7nu0as@squid.rmq.cloudamqp.com/eamjynjp","API_URL":"https://tiledesk-server-pre.herokuapp.com","BASE_FILE_URL":"https://tiledesk-server-pre.herokuapp.com","DB":{"KV_COLLECTION":"kvstore"},"GRAPH_URL":"https://graph.facebook.com/v14.0/","JOB_TOPIC_EXCHANGE":"tiledesk-whatsapp_dev"} info: (wab api) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://tiledesk-whatsapp-connector-dev.glitch.me info: (wab) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab api) Starting api route {"AMQP_MANAGER_URL":"amqp://eamjynjp:j6Eqqy90WDV_sv_616oyb4Xp7t7nu0as@squid.rmq.cloudamqp.com/eamjynjp","API_URL":"https://tiledesk-server-pre.herokuapp.com","BASE_FILE_URL":"https://tiledesk-server-pre.herokuapp.com","DB":{"KV_COLLECTION":"kvstore"},"GRAPH_URL":"https://graph.facebook.com/v14.0/","JOB_TOPIC_EXCHANGE":"tiledesk-whatsapp_dev"} info: (wab api) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with key: whatsapp-62c3f10152dc7400352bab0d debug: (wab) settings: {"business_account_id":"107050042390257","department_id":"6408617fffe5e5002c284dbc","project_id":"62c3f10152dc7400352bab0d","proxy_url":"https://tiledesk-whatsapp-connector-dev.glitch.me/webhook/62c3f10152dc7400352bab0d","secret":"89aaa5f9-cebb-4bde-8901-090248d57c0a","subscriptionId":"659bba8f8baa4c002c0821e1","token":"JWT eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9.eyJfaWQiOiI1ZmFiYTIyNTRlM2UwZTAwMzQ3MGE4YjkiLCJlbWFpbCI6Imdpb3Zhbm5pLnRyb2lzaXViQGdtYWlsLmNvbSIsImZpcnN0bmFtZSI6Ikdpb3Zhbm5pIiwibGFzdG5hbWUiOiJUcm9pc2kiLCJlbWFpbHZlcmlmaWVkIjp0cnVlLCJpYXQiOjE3MDM2ODc2ODAsImF1ZCI6Imh0dHBzOi8vdGlsZWRlc2suY29tIiwiaXNzIjoiaHR0cHM6Ly90aWxlZGVzay5jb20iLCJzdWIiOiJ1c2VyIiwianRpIjoiMzM2NTU5MjAtYjA2NS00YzRhLWIxNjctODZjZTU1ODg3NjZmIn0.aYi-BV-4lZ8fQuJuicKJcSE8qmKImDIohxwDEu-vHZpuS9P617E9GFSWT-srDZuzzhQeffiENHzMCFGofJvvaaulpAHwOpAqqhbu6IjICv_QzjACgAZ5vmC_7meMvhyAm3TexP6dMsJhZ2Ker5w9nkHvS2ZCpgRQf5cLvVy3IkA","verify_token":"tiledesk-verify-token","wab_token":"EAAF6CBX7UvEBACx4bQ3ZBFPqsSyQCdwvfOJpj4jFt7hzW5kC8Unx2EUGF8LPWsbNmcbdZCE2hmOFMmANXfIDytjqmd9O2qdoqubV8rkM5LdVtEbLdlrfbZCZB3C31oaTuZBtFbSPLIVhMogXX65Py2AImZAuHsBCsfnaNPWnRMsV1ILqjV05cQiOMmSZCgwMD1TZCItqswAvewZDZD"} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://tiledesk-whatsapp-connector-dev.glitch.me info: (wab) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab api) Starting api route {"AMQP_MANAGER_URL":"amqp://eamjynjp:j6Eqqy90WDV_sv_616oyb4Xp7t7nu0as@squid.rmq.cloudamqp.com/eamjynjp","API_URL":"https://tiledesk-server-pre.herokuapp.com","BASE_FILE_URL":"https://tiledesk-server-pre.herokuapp.com","DB":{"KV_COLLECTION":"kvstore"},"GRAPH_URL":"https://graph.facebook.com/v14.0/","JOB_TOPIC_EXCHANGE":"tiledesk-whatsapp_dev"} info: (wab api) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with key: whatsapp-62c3f10152dc7400352bab0d debug: (wab) settings: {"business_account_id":"107050042390257","department_id":"6408617fffe5e5002c284dbc","project_id":"62c3f10152dc7400352bab0d","proxy_url":"https://tiledesk-whatsapp-connector-dev.glitch.me/webhook/62c3f10152dc7400352bab0d","secret":"89aaa5f9-cebb-4bde-8901-090248d57c0a","subscriptionId":"659bba8f8baa4c002c0821e1","token":"JWT eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9.eyJfaWQiOiI1ZmFiYTIyNTRlM2UwZTAwMzQ3MGE4YjkiLCJlbWFpbCI6Imdpb3Zhbm5pLnRyb2lzaXViQGdtYWlsLmNvbSIsImZpcnN0bmFtZSI6Ikdpb3Zhbm5pIiwibGFzdG5hbWUiOiJUcm9pc2kiLCJlbWFpbHZlcmlmaWVkIjp0cnVlLCJpYXQiOjE3MDM2ODc2ODAsImF1ZCI6Imh0dHBzOi8vdGlsZWRlc2suY29tIiwiaXNzIjoiaHR0cHM6Ly90aWxlZGVzay5jb20iLCJzdWIiOiJ1c2VyIiwianRpIjoiMzM2NTU5MjAtYjA2NS00YzRhLWIxNjctODZjZTU1ODg3NjZmIn0.aYi-BV-4lZ8fQuJuicKJcSE8qmKImDIohxwDEu-vHZpuS9P617E9GFSWT-srDZuzzhQeffiENHzMCFGofJvvaaulpAHwOpAqqhbu6IjICv_QzjACgAZ5vmC_7meMvhyAm3TexP6dMsJhZ2Ker5w9nkHvS2ZCpgRQf5cLvVy3IkA","verify_token":"tiledesk-verify-token","wab_token":"EAAF6CBX7UvEBACx4bQ3ZBFPqsSyQCdwvfOJpj4jFt7hzW5kC8Unx2EUGF8LPWsbNmcbdZCE2hmOFMmANXfIDytjqmd9O2qdoqubV8rkM5LdVtEbLdlrfbZCZB3C31oaTuZBtFbSPLIVhMogXX65Py2AImZAuHsBCsfnaNPWnRMsV1ILqjV05cQiOMmSZCgwMD1TZCItqswAvewZDZD"} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://tiledesk-whatsapp-connector-dev.glitch.me info: (wab) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) KVBaseMongo reused exsisting db connection info: (wab api) Starting api route {"AMQP_MANAGER_URL":"amqp://eamjynjp:j6Eqqy90WDV_sv_616oyb4Xp7t7nu0as@squid.rmq.cloudamqp.com/eamjynjp","API_URL":"https://tiledesk-server-pre.herokuapp.com","BASE_FILE_URL":"https://tiledesk-server-pre.herokuapp.com","DB":{"KV_COLLECTION":"kvstore","db":{"_events":{},"_eventsCount":0,"bufferMaxEntries":-1,"databaseName":"tiledesk-whatsapp-twilio-app","s":{"bson":{},"bufferMaxEntries":-1,"children":[],"dbCache":{},"logger":{"className":"Db"},"namespace":{"db":"tiledesk-whatsapp-twilio-app"},"noListener":false,"options":{"authSource":"admin","readPreference":{"mode":"primary"},"retryWrites":true},"parentDb":null,"readPreference":{"mode":"primary"},"topology":{"_events":{"all":[null,null],"close":[null,null],"error":[null,null],"fullsetup":[null,null],"parseError":[null,null],"reconnect":[null,null],"timeout":[null,null]},"_eventsCount":35,"_maxListeners":null,"s":{"bson":{},"clusterTime":{"clusterTime":"7355843363754475584","signature":{"hash":"ZkCdeJXPyGE+pzX/4tlfxVsO4pU=","keyId":"7322178465195622427"}},"connectionTimers":{},"credentials":{"mechanism":"default","mechanismProperties":{},"password":"x88Kjb85Y2Cm5rin","source":"admin","username":"tiledesk-whatsapp-twilio-app"},"description":{"commonWireVersion":9,"compatibilityError":null,"compatible":true,"heartbeatFrequencyMS":10000,"localThresholdMS":15,"logicalSessionTimeoutMinutes":30,"maxElectionId":"7fffffff00000000000000b1","maxSetVersion":12,"servers":{},"setName":"tiledesk-prod-shard-0","stale":false,"type":"ReplicaSetWithPrimary"},"heartbeatFrequencyMS":10000,"id":0,"minHeartbeatFrequencyMS":500,"options":{"auth":{"db":"admin","password":"x88Kjb85Y2Cm5rin","user":"tiledesk-whatsapp-twilio-app","username":"tiledesk-whatsapp-twilio-app"},"authSource":"admin","caseTranslate":true,"checkServerIdentity":true,"compression":{"compressors":[]},"connectionTimeout":10000,"credentials":{"mechanism":"default","mechanismProperties":{},"password":"x88Kjb85Y2Cm5rin","source":"admin","username":"tiledesk-whatsapp-twilio-app"},"dbName":"tiledesk-whatsapp-twilio-app","emitError":true,"heartbeatFrequencyMS":10000,"localThresholdMS":15,"maxPoolSize":10,"metadata":{"driver":{"name":"nodejs","version":"3.7.3"},"os":{"architecture":"arm64","name":"darwin","type":"Darwin","version":"23.1.0"},"platform":"'Node.js v16.17.0, LE (unified)"},"minHeartbeatFrequencyMS":500,"minPoolSize":0,"monitorCommands":false,"readPreference":{"mode":"primary"},"reconnect":false,"rejectUnauthorized":true,"retryWrites":true,"serverSelectionTimeoutMS":30000,"servers":[{"host":"tiledesk-prod-shard-00-00-vmvst.mongodb.net","port":27017},{"host":"tiledesk-prod-shard-00-01-vmvst.mongodb.net","port":27017},{"host":"tiledesk-prod-shard-00-02-vmvst.mongodb.net","port":27017}],"setName":"tiledesk-prod-shard-0","socketTimeout":0,"ssl":true,"useNewUrlParser":true,"useRecoveryToken":true,"useUnifiedTopology":true},"seedlist":[{"host":"tiledesk-prod-shard-00-00-vmvst.mongodb.net","port":27017},{"host":"tiledesk-prod-shard-00-01-vmvst.mongodb.net","port":27017},{"host":"tiledesk-prod-shard-00-02-vmvst.mongodb.net","port":27017}],"serverSelectionTimeoutMS":30000,"servers":{},"sessionPool":{"sessions":[],"topology":"[Circular]"},"sessions":{},"state":"connected"}}},"serverConfig":{"_events":{"all":[null,null],"close":[null,null],"error":[null,null],"fullsetup":[null,null],"parseError":[null,null],"reconnect":[null,null],"timeout":[null,null]},"_eventsCount":35,"_maxListeners":null,"s":{"bson":{},"clusterTime":{"clusterTime":"7355843363754475584","signature":{"hash":"ZkCdeJXPyGE+pzX/4tlfxVsO4pU=","keyId":"7322178465195622427"}},"connectionTimers":{},"credentials":{"mechanism":"default","mechanismProperties":{},"password":"x88Kjb85Y2Cm5rin","source":"admin","username":"tiledesk-whatsapp-twilio-app"},"description":{"commonWireVersion":9,"compatibilityError":null,"compatible":true,"heartbeatFrequencyMS":10000,"localThresholdMS":15,"logicalSessionTimeoutMinutes":30,"maxElectionId":"7fffffff00000000000000b1","maxSetVersion":12,"servers":{},"setName":"tiledesk-prod-shard-0","stale":false,"type":"ReplicaSetWithPrimary"},"heartbeatFrequencyMS":10000,"id":0,"minHeartbeatFrequencyMS":500,"options":{"auth":{"db":"admin","password":"x88Kjb85Y2Cm5rin","user":"tiledesk-whatsapp-twilio-app","username":"tiledesk-whatsapp-twilio-app"},"authSource":"admin","caseTranslate":true,"checkServerIdentity":true,"compression":{"compressors":[]},"connectionTimeout":10000,"credentials":{"mechanism":"default","mechanismProperties":{},"password":"x88Kjb85Y2Cm5rin","source":"admin","username":"tiledesk-whatsapp-twilio-app"},"dbName":"tiledesk-whatsapp-twilio-app","emitError":true,"heartbeatFrequencyMS":10000,"localThresholdMS":15,"maxPoolSize":10,"metadata":{"driver":{"name":"nodejs","version":"3.7.3"},"os":{"architecture":"arm64","name":"darwin","type":"Darwin","version":"23.1.0"},"platform":"'Node.js v16.17.0, LE (unified)"},"minHeartbeatFrequencyMS":500,"minPoolSize":0,"monitorCommands":false,"readPreference":{"mode":"primary"},"reconnect":false,"rejectUnauthorized":true,"retryWrites":true,"serverSelectionTimeoutMS":30000,"servers":[{"host":"tiledesk-prod-shard-00-00-vmvst.mongodb.net","port":27017},{"host":"tiledesk-prod-shard-00-01-vmvst.mongodb.net","port":27017},{"host":"tiledesk-prod-shard-00-02-vmvst.mongodb.net","port":27017}],"setName":"tiledesk-prod-shard-0","socketTimeout":0,"ssl":true,"useNewUrlParser":true,"useRecoveryToken":true,"useUnifiedTopology":true},"seedlist":[{"host":"tiledesk-prod-shard-00-00-vmvst.mongodb.net","port":27017},{"host":"tiledesk-prod-shard-00-01-vmvst.mongodb.net","port":27017},{"host":"tiledesk-prod-shard-00-02-vmvst.mongodb.net","port":27017}],"serverSelectionTimeoutMS":30000,"servers":{},"sessionPool":{"sessions":[],"topology":"[Circular]"},"sessions":{},"state":"connected"}}}},"GRAPH_URL":"https://graph.facebook.com/v14.0/","JOB_TOPIC_EXCHANGE":"tiledesk-whatsapp_dev"} info: (wab api) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with key: whatsapp-62c3f10152dc7400352bab0d debug: (wab) settings: {"business_account_id":"107050042390257","department_id":"6408617fffe5e5002c284dbc","project_id":"62c3f10152dc7400352bab0d","proxy_url":"https://tiledesk-whatsapp-connector-dev.glitch.me/webhook/62c3f10152dc7400352bab0d","secret":"89aaa5f9-cebb-4bde-8901-090248d57c0a","subscriptionId":"659bba8f8baa4c002c0821e1","token":"JWT eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9.eyJfaWQiOiI1ZmFiYTIyNTRlM2UwZTAwMzQ3MGE4YjkiLCJlbWFpbCI6Imdpb3Zhbm5pLnRyb2lzaXViQGdtYWlsLmNvbSIsImZpcnN0bmFtZSI6Ikdpb3Zhbm5pIiwibGFzdG5hbWUiOiJUcm9pc2kiLCJlbWFpbHZlcmlmaWVkIjp0cnVlLCJpYXQiOjE3MDM2ODc2ODAsImF1ZCI6Imh0dHBzOi8vdGlsZWRlc2suY29tIiwiaXNzIjoiaHR0cHM6Ly90aWxlZGVzay5jb20iLCJzdWIiOiJ1c2VyIiwianRpIjoiMzM2NTU5MjAtYjA2NS00YzRhLWIxNjctODZjZTU1ODg3NjZmIn0.aYi-BV-4lZ8fQuJuicKJcSE8qmKImDIohxwDEu-vHZpuS9P617E9GFSWT-srDZuzzhQeffiENHzMCFGofJvvaaulpAHwOpAqqhbu6IjICv_QzjACgAZ5vmC_7meMvhyAm3TexP6dMsJhZ2Ker5w9nkHvS2ZCpgRQf5cLvVy3IkA","verify_token":"tiledesk-verify-token","wab_token":"EAAF6CBX7UvEBACx4bQ3ZBFPqsSyQCdwvfOJpj4jFt7hzW5kC8Unx2EUGF8LPWsbNmcbdZCE2hmOFMmANXfIDytjqmd9O2qdoqubV8rkM5LdVtEbLdlrfbZCZB3C31oaTuZBtFbSPLIVhMogXX65Py2AImZAuHsBCsfnaNPWnRMsV1ILqjV05cQiOMmSZCgwMD1TZCItqswAvewZDZD"} debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with key: whatsapp-62c3f10152dc7400352bab0d debug: (wab) settings: {"business_account_id":"107050042390257","department_id":"6408617fffe5e5002c284dbc","project_id":"62c3f10152dc7400352bab0d","proxy_url":"https://tiledesk-whatsapp-connector-dev.glitch.me/webhook/62c3f10152dc7400352bab0d","secret":"89aaa5f9-cebb-4bde-8901-090248d57c0a","subscriptionId":"659bba8f8baa4c002c0821e1","token":"JWT eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9.eyJfaWQiOiI1ZmFiYTIyNTRlM2UwZTAwMzQ3MGE4YjkiLCJlbWFpbCI6Imdpb3Zhbm5pLnRyb2lzaXViQGdtYWlsLmNvbSIsImZpcnN0bmFtZSI6Ikdpb3Zhbm5pIiwibGFzdG5hbWUiOiJUcm9pc2kiLCJlbWFpbHZlcmlmaWVkIjp0cnVlLCJpYXQiOjE3MDM2ODc2ODAsImF1ZCI6Imh0dHBzOi8vdGlsZWRlc2suY29tIiwiaXNzIjoiaHR0cHM6Ly90aWxlZGVzay5jb20iLCJzdWIiOiJ1c2VyIiwianRpIjoiMzM2NTU5MjAtYjA2NS00YzRhLWIxNjctODZjZTU1ODg3NjZmIn0.aYi-BV-4lZ8fQuJuicKJcSE8qmKImDIohxwDEu-vHZpuS9P617E9GFSWT-srDZuzzhQeffiENHzMCFGofJvvaaulpAHwOpAqqhbu6IjICv_QzjACgAZ5vmC_7meMvhyAm3TexP6dMsJhZ2Ker5w9nkHvS2ZCpgRQf5cLvVy3IkA","verify_token":"tiledesk-verify-token","wab_token":"EAAF6CBX7UvEBACx4bQ3ZBFPqsSyQCdwvfOJpj4jFt7hzW5kC8Unx2EUGF8LPWsbNmcbdZCE2hmOFMmANXfIDytjqmd9O2qdoqubV8rkM5LdVtEbLdlrfbZCZB3C31oaTuZBtFbSPLIVhMogXX65Py2AImZAuHsBCsfnaNPWnRMsV1ILqjV05cQiOMmSZCgwMD1TZCItqswAvewZDZD"} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://tiledesk-whatsapp-connector-dev.glitch.me info: (wab) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab api) Starting api route {"AMQP_MANAGER_URL":"amqp://eamjynjp:j6Eqqy90WDV_sv_616oyb4Xp7t7nu0as@squid.rmq.cloudamqp.com/eamjynjp","API_URL":"https://tiledesk-server-pre.herokuapp.com","BASE_FILE_URL":"https://tiledesk-server-pre.herokuapp.com","DB":{"KV_COLLECTION":"kvstore"},"GRAPH_URL":"https://graph.facebook.com/v14.0/","JOB_TOPIC_EXCHANGE":"tiledesk-whatsapp_dev"} info: (wab api) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with key: whatsapp-62c3f10152dc7400352bab0d debug: (wab) settings: {"business_account_id":"107050042390257","department_id":"6408617fffe5e5002c284dbc","project_id":"62c3f10152dc7400352bab0d","proxy_url":"https://tiledesk-whatsapp-connector-dev.glitch.me/webhook/62c3f10152dc7400352bab0d","secret":"89aaa5f9-cebb-4bde-8901-090248d57c0a","subscriptionId":"659bba8f8baa4c002c0821e1","token":"JWT eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9.eyJfaWQiOiI1ZmFiYTIyNTRlM2UwZTAwMzQ3MGE4YjkiLCJlbWFpbCI6Imdpb3Zhbm5pLnRyb2lzaXViQGdtYWlsLmNvbSIsImZpcnN0bmFtZSI6Ikdpb3Zhbm5pIiwibGFzdG5hbWUiOiJUcm9pc2kiLCJlbWFpbHZlcmlmaWVkIjp0cnVlLCJpYXQiOjE3MDM2ODc2ODAsImF1ZCI6Imh0dHBzOi8vdGlsZWRlc2suY29tIiwiaXNzIjoiaHR0cHM6Ly90aWxlZGVzay5jb20iLCJzdWIiOiJ1c2VyIiwianRpIjoiMzM2NTU5MjAtYjA2NS00YzRhLWIxNjctODZjZTU1ODg3NjZmIn0.aYi-BV-4lZ8fQuJuicKJcSE8qmKImDIohxwDEu-vHZpuS9P617E9GFSWT-srDZuzzhQeffiENHzMCFGofJvvaaulpAHwOpAqqhbu6IjICv_QzjACgAZ5vmC_7meMvhyAm3TexP6dMsJhZ2Ker5w9nkHvS2ZCpgRQf5cLvVy3IkA","verify_token":"tiledesk-verify-token","wab_token":"EAAF6CBX7UvEBACx4bQ3ZBFPqsSyQCdwvfOJpj4jFt7hzW5kC8Unx2EUGF8LPWsbNmcbdZCE2hmOFMmANXfIDytjqmd9O2qdoqubV8rkM5LdVtEbLdlrfbZCZB3C31oaTuZBtFbSPLIVhMogXX65Py2AImZAuHsBCsfnaNPWnRMsV1ILqjV05cQiOMmSZCgwMD1TZCItqswAvewZDZD"} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://tiledesk-whatsapp-connector-dev.glitch.me info: (wab) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab api) Starting api route {"AMQP_MANAGER_URL":"amqp://eamjynjp:j6Eqqy90WDV_sv_616oyb4Xp7t7nu0as@squid.rmq.cloudamqp.com/eamjynjp","API_URL":"https://tiledesk-server-pre.herokuapp.com","BASE_FILE_URL":"https://tiledesk-server-pre.herokuapp.com","DB":{"KV_COLLECTION":"kvstore"},"GRAPH_URL":"https://graph.facebook.com/v14.0/","JOB_TOPIC_EXCHANGE":"tiledesk-whatsapp_dev"} info: (wab api) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with key: whatsapp-62c3f10152dc7400352bab0d debug: (wab) settings: {"business_account_id":"107050042390257","department_id":"6408617fffe5e5002c284dbc","project_id":"62c3f10152dc7400352bab0d","proxy_url":"https://tiledesk-whatsapp-connector-dev.glitch.me/webhook/62c3f10152dc7400352bab0d","secret":"89aaa5f9-cebb-4bde-8901-090248d57c0a","subscriptionId":"659bba8f8baa4c002c0821e1","token":"JWT eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9.eyJfaWQiOiI1ZmFiYTIyNTRlM2UwZTAwMzQ3MGE4YjkiLCJlbWFpbCI6Imdpb3Zhbm5pLnRyb2lzaXViQGdtYWlsLmNvbSIsImZpcnN0bmFtZSI6Ikdpb3Zhbm5pIiwibGFzdG5hbWUiOiJUcm9pc2kiLCJlbWFpbHZlcmlmaWVkIjp0cnVlLCJpYXQiOjE3MDM2ODc2ODAsImF1ZCI6Imh0dHBzOi8vdGlsZWRlc2suY29tIiwiaXNzIjoiaHR0cHM6Ly90aWxlZGVzay5jb20iLCJzdWIiOiJ1c2VyIiwianRpIjoiMzM2NTU5MjAtYjA2NS00YzRhLWIxNjctODZjZTU1ODg3NjZmIn0.aYi-BV-4lZ8fQuJuicKJcSE8qmKImDIohxwDEu-vHZpuS9P617E9GFSWT-srDZuzzhQeffiENHzMCFGofJvvaaulpAHwOpAqqhbu6IjICv_QzjACgAZ5vmC_7meMvhyAm3TexP6dMsJhZ2Ker5w9nkHvS2ZCpgRQf5cLvVy3IkA","verify_token":"tiledesk-verify-token","wab_token":"EAAF6CBX7UvEBACx4bQ3ZBFPqsSyQCdwvfOJpj4jFt7hzW5kC8Unx2EUGF8LPWsbNmcbdZCE2hmOFMmANXfIDytjqmd9O2qdoqubV8rkM5LdVtEbLdlrfbZCZB3C31oaTuZBtFbSPLIVhMogXX65Py2AImZAuHsBCsfnaNPWnRMsV1ILqjV05cQiOMmSZCgwMD1TZCItqswAvewZDZD"} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://tiledesk-whatsapp-connector-dev.glitch.me info: (wab) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) KVBaseMongo reused exsisting db connection info: (wab api) Starting api route 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info: (wab api) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected debug: KV_COLLECTION: kvstore error: uncaughtException: mongoose is not defined ReferenceError: mongoose is not defined at Object. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js:29:18) at Module._compile (node:internal/modules/cjs/loader:1126:14) at Object.Module._extensions..js (node:internal/modules/cjs/loader:1180:10) at Module.load (node:internal/modules/cjs/loader:1004:32) at Function.Module._load (node:internal/modules/cjs/loader:839:12) at Function.executeUserEntryPoint [as runMain] (node:internal/modules/run_main:81:12) at node:internal/main/run_main_module:17:47 {"date":"Tue Apr 09 2024 14:31:36 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[4.72412109375,8.51025390625,9.13525390625],"uptime":1739371},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":54941131,"external":65157817,"heapTotal":66486272,"heapUsed":44558264,"rss":102596608},"pid":28659,"uid":501,"version":"v16.17.0"},"stack":"ReferenceError: mongoose is not defined\n at Object. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js:29:18)\n at Module._compile (node:internal/modules/cjs/loader:1126:14)\n at Object.Module._extensions..js (node:internal/modules/cjs/loader:1180:10)\n at Module.load (node:internal/modules/cjs/loader:1004:32)\n at Function.Module._load (node:internal/modules/cjs/loader:839:12)\n at Function.executeUserEntryPoint [as runMain] (node:internal/modules/run_main:81:12)\n at node:internal/main/run_main_module:17:47","trace":[{"column":18,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js","function":null,"line":29,"method":null,"native":false},{"column":14,"file":"node:internal/modules/cjs/loader","function":"Module._compile","line":1126,"method":"_compile","native":false},{"column":10,"file":"node:internal/modules/cjs/loader","function":"Module._extensions..js","line":1180,"method":".js","native":false},{"column":32,"file":"node:internal/modules/cjs/loader","function":"Module.load","line":1004,"method":"load","native":false},{"column":12,"file":"node:internal/modules/cjs/loader","function":"Module._load","line":839,"method":"_load","native":false},{"column":12,"file":"node:internal/modules/run_main","function":"Function.executeUserEntryPoint [as runMain]","line":81,"method":"executeUserEntryPoint [as runMain]","native":false},{"column":47,"file":"node:internal/main/run_main_module","function":null,"line":17,"method":null,"native":false}]} debug: KV_COLLECTION: kvstore error: uncaughtException: databaseUri is not defined ReferenceError: databaseUri is not defined at Object. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js:30:35) at Module._compile (node:internal/modules/cjs/loader:1126:14) at Object.Module._extensions..js (node:internal/modules/cjs/loader:1180:10) at Module.load (node:internal/modules/cjs/loader:1004:32) at Function.Module._load (node:internal/modules/cjs/loader:839:12) at Function.executeUserEntryPoint [as runMain] (node:internal/modules/run_main:81:12) at node:internal/main/run_main_module:17:47 {"date":"Tue Apr 09 2024 14:31:57 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[9.37060546875,9.2939453125,9.3994140625],"uptime":1739392},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":55023032,"external":60488835,"heapTotal":70631424,"heapUsed":48412096,"rss":113213440},"pid":28744,"uid":501,"version":"v16.17.0"},"stack":"ReferenceError: databaseUri is not defined\n at Object. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js:30:35)\n at Module._compile (node:internal/modules/cjs/loader:1126:14)\n at Object.Module._extensions..js (node:internal/modules/cjs/loader:1180:10)\n at Module.load (node:internal/modules/cjs/loader:1004:32)\n at Function.Module._load (node:internal/modules/cjs/loader:839:12)\n at Function.executeUserEntryPoint [as runMain] (node:internal/modules/run_main:81:12)\n at node:internal/main/run_main_module:17:47","trace":[{"column":35,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js","function":null,"line":30,"method":null,"native":false},{"column":14,"file":"node:internal/modules/cjs/loader","function":"Module._compile","line":1126,"method":"_compile","native":false},{"column":10,"file":"node:internal/modules/cjs/loader","function":"Module._extensions..js","line":1180,"method":".js","native":false},{"column":32,"file":"node:internal/modules/cjs/loader","function":"Module.load","line":1004,"method":"load","native":false},{"column":12,"file":"node:internal/modules/cjs/loader","function":"Module._load","line":839,"method":"_load","native":false},{"column":12,"file":"node:internal/modules/run_main","function":"Function.executeUserEntryPoint [as runMain]","line":81,"method":"executeUserEntryPoint [as runMain]","native":false},{"column":47,"file":"node:internal/main/run_main_module","function":null,"line":17,"method":null,"native":false}]} debug: KV_COLLECTION: kvstore error: uncaughtException: autoIndex is not defined ReferenceError: autoIndex is not defined at Object. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js:30:88) at Module._compile (node:internal/modules/cjs/loader:1126:14) at Object.Module._extensions..js (node:internal/modules/cjs/loader:1180:10) at Module.load (node:internal/modules/cjs/loader:1004:32) at Function.Module._load (node:internal/modules/cjs/loader:839:12) at Function.executeUserEntryPoint [as runMain] (node:internal/modules/run_main:81:12) at node:internal/main/run_main_module:17:47 {"date":"Tue Apr 09 2024 14:32:06 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[9.01220703125,9.21826171875,9.37109375],"uptime":1739401},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":54980573,"external":66590193,"heapTotal":70107136,"heapUsed":48795616,"rss":117030912},"pid":28802,"uid":501,"version":"v16.17.0"},"stack":"ReferenceError: autoIndex is not defined\n at Object. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js:30:88)\n at Module._compile (node:internal/modules/cjs/loader:1126:14)\n at Object.Module._extensions..js (node:internal/modules/cjs/loader:1180:10)\n at Module.load (node:internal/modules/cjs/loader:1004:32)\n at Function.Module._load (node:internal/modules/cjs/loader:839:12)\n at Function.executeUserEntryPoint [as runMain] (node:internal/modules/run_main:81:12)\n at node:internal/main/run_main_module:17:47","trace":[{"column":88,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js","function":null,"line":30,"method":null,"native":false},{"column":14,"file":"node:internal/modules/cjs/loader","function":"Module._compile","line":1126,"method":"_compile","native":false},{"column":10,"file":"node:internal/modules/cjs/loader","function":"Module._extensions..js","line":1180,"method":".js","native":false},{"column":32,"file":"node:internal/modules/cjs/loader","function":"Module.load","line":1004,"method":"load","native":false},{"column":12,"file":"node:internal/modules/cjs/loader","function":"Module._load","line":839,"method":"_load","native":false},{"column":12,"file":"node:internal/modules/run_main","function":"Function.executeUserEntryPoint [as runMain]","line":81,"method":"executeUserEntryPoint [as runMain]","native":false},{"column":47,"file":"node:internal/main/run_main_module","function":null,"line":17,"method":null,"native":false}]} debug: KV_COLLECTION: kvstore error: uncaughtException: winston is not defined ReferenceError: winston is not defined at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js:35:3 at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongoose/lib/helpers/promiseOrCallback.js:26:18 at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongoose/lib/index.js:385:14 at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongoose/lib/connection.js:841:15 at processTicksAndRejections (node:internal/process/task_queues:96:5) {"date":"Tue Apr 09 2024 14:32:34 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[8.70263671875,9.13037109375,9.33349609375],"uptime":1739429},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":54503944,"external":55448589,"heapTotal":77447168,"heapUsed":43236448,"rss":120143872},"pid":28920,"uid":501,"version":"v16.17.0"},"stack":"ReferenceError: winston is not defined\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js:35:3\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongoose/lib/helpers/promiseOrCallback.js:26:18\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongoose/lib/index.js:385:14\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongoose/lib/connection.js:841:15\n at processTicksAndRejections (node:internal/process/task_queues:96:5)","trace":[{"column":3,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js","function":null,"line":35,"method":null,"native":false},{"column":18,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongoose/lib/helpers/promiseOrCallback.js","function":null,"line":26,"method":null,"native":false},{"column":14,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongoose/lib/index.js","function":null,"line":385,"method":null,"native":false},{"column":15,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongoose/lib/connection.js","function":null,"line":841,"method":null,"native":false},{"column":5,"file":"node:internal/process/task_queues","function":"processTicksAndRejections","line":96,"method":null,"native":false}]} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://tiledesk-whatsapp-connector-dev.glitch.me info: (wab) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) KVBaseMongo reused exsisting db connection info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with key: whatsapp-62c3f10152dc7400352bab0d debug: (wab) settings: {"business_account_id":"107050042390257","department_id":"6408617fffe5e5002c284dbc","project_id":"62c3f10152dc7400352bab0d","proxy_url":"https://tiledesk-whatsapp-connector-dev.glitch.me/webhook/62c3f10152dc7400352bab0d","secret":"89aaa5f9-cebb-4bde-8901-090248d57c0a","subscriptionId":"659bba8f8baa4c002c0821e1","token":"JWT eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9.eyJfaWQiOiI1ZmFiYTIyNTRlM2UwZTAwMzQ3MGE4YjkiLCJlbWFpbCI6Imdpb3Zhbm5pLnRyb2lzaXViQGdtYWlsLmNvbSIsImZpcnN0bmFtZSI6Ikdpb3Zhbm5pIiwibGFzdG5hbWUiOiJUcm9pc2kiLCJlbWFpbHZlcmlmaWVkIjp0cnVlLCJpYXQiOjE3MDM2ODc2ODAsImF1ZCI6Imh0dHBzOi8vdGlsZWRlc2suY29tIiwiaXNzIjoiaHR0cHM6Ly90aWxlZGVzay5jb20iLCJzdWIiOiJ1c2VyIiwianRpIjoiMzM2NTU5MjAtYjA2NS00YzRhLWIxNjctODZjZTU1ODg3NjZmIn0.aYi-BV-4lZ8fQuJuicKJcSE8qmKImDIohxwDEu-vHZpuS9P617E9GFSWT-srDZuzzhQeffiENHzMCFGofJvvaaulpAHwOpAqqhbu6IjICv_QzjACgAZ5vmC_7meMvhyAm3TexP6dMsJhZ2Ker5w9nkHvS2ZCpgRQf5cLvVy3IkA","verify_token":"tiledesk-verify-token","wab_token":"EAAF6CBX7UvEBACx4bQ3ZBFPqsSyQCdwvfOJpj4jFt7hzW5kC8Unx2EUGF8LPWsbNmcbdZCE2hmOFMmANXfIDytjqmd9O2qdoqubV8rkM5LdVtEbLdlrfbZCZB3C31oaTuZBtFbSPLIVhMogXX65Py2AImZAuHsBCsfnaNPWnRMsV1ILqjV05cQiOMmSZCgwMD1TZCItqswAvewZDZD"} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://tiledesk-whatsapp-connector-dev.glitch.me info: (wab) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) KVBaseMongo reused exsisting db connection info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://tiledesk-whatsapp-connector-dev.glitch.me info: (wab) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) KVBaseMongo reused exsisting db connection info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://tiledesk-whatsapp-connector-dev.glitch.me info: (wab) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) KVBaseMongo reused exsisting db connection info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://tiledesk-whatsapp-connector-dev.glitch.me info: (wab) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) KVBaseMongo reused exsisting db connection info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://tiledesk-whatsapp-connector-dev.glitch.me info: (wab) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) KVBaseMongo reused exsisting db connection info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://tiledesk-whatsapp-connector-dev.glitch.me info: (wab) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present error: uncaughtException: LOG_MONGODB_URL is not defined ReferenceError: LOG_MONGODB_URL is not defined at Object.startApp (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:1645:3) at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js:37:12 at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongoose/lib/helpers/promiseOrCallback.js:26:18 at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongoose/lib/index.js:385:14 at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongoose/lib/connection.js:841:15 at processTicksAndRejections (node:internal/process/task_queues:96:5) {"date":"Tue Apr 09 2024 14:50:00 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[6.17431640625,7.03369140625,7.70458984375],"uptime":1740475},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":54562597,"external":57468268,"heapTotal":74563584,"heapUsed":46369952,"rss":78118912},"pid":32530,"uid":501,"version":"v16.17.0"},"stack":"ReferenceError: LOG_MONGODB_URL is not defined\n at Object.startApp (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:1645:3)\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js:37:12\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongoose/lib/helpers/promiseOrCallback.js:26:18\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongoose/lib/index.js:385:14\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongoose/lib/connection.js:841:15\n at processTicksAndRejections (node:internal/process/task_queues:96:5)","trace":[{"column":3,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js","function":"Object.startApp","line":1645,"method":"startApp","native":false},{"column":12,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js","function":null,"line":37,"method":null,"native":false},{"column":18,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongoose/lib/helpers/promiseOrCallback.js","function":null,"line":26,"method":null,"native":false},{"column":14,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongoose/lib/index.js","function":null,"line":385,"method":null,"native":false},{"column":15,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongoose/lib/connection.js","function":null,"line":841,"method":null,"native":false},{"column":5,"file":"node:internal/process/task_queues","function":"processTicksAndRejections","line":96,"method":null,"native":false}]} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://tiledesk-whatsapp-connector-dev.glitch.me info: (wab) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) KVBaseMongo reused exsisting db connection info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! debug: KV_COLLECTION: kvstore error: uncaughtException: LOG_MONGODB_URL is not defined ReferenceError: LOG_MONGODB_URL is not defined at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js:40:24 at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongoose/lib/helpers/promiseOrCallback.js:26:18 at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongoose/lib/index.js:385:14 at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongoose/lib/connection.js:841:15 at processTicksAndRejections (node:internal/process/task_queues:96:5) {"date":"Tue Apr 09 2024 14:51:29 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[5.9404296875,7.203125,7.736328125],"uptime":1740564},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":54538590,"external":60528083,"heapTotal":74301440,"heapUsed":46258728,"rss":122585088},"pid":32875,"uid":501,"version":"v16.17.0"},"stack":"ReferenceError: LOG_MONGODB_URL is not defined\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js:40:24\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongoose/lib/helpers/promiseOrCallback.js:26:18\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongoose/lib/index.js:385:14\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongoose/lib/connection.js:841:15\n at processTicksAndRejections (node:internal/process/task_queues:96:5)","trace":[{"column":24,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js","function":null,"line":40,"method":null,"native":false},{"column":18,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongoose/lib/helpers/promiseOrCallback.js","function":null,"line":26,"method":null,"native":false},{"column":14,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongoose/lib/index.js","function":null,"line":385,"method":null,"native":false},{"column":15,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/mongoose/lib/connection.js","function":null,"line":841,"method":null,"native":false},{"column":5,"file":"node:internal/process/task_queues","function":"processTicksAndRejections","line":96,"method":null,"native":false}]} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://tiledesk-whatsapp-connector-dev.glitch.me info: (wab) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) KVBaseMongo reused exsisting db connection info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://tiledesk-whatsapp-connector-dev.glitch.me info: (wab) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) KVBaseMongo reused exsisting db connection info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://tiledesk-whatsapp-connector-dev.glitch.me info: (wab) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) KVBaseMongo reused exsisting db connection info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://tiledesk-whatsapp-connector-dev.glitch.me info: (wab) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) KVBaseMongo reused exsisting db connection info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://tiledesk-whatsapp-connector-dev.glitch.me info: (wab) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://tiledesk-whatsapp-connector-dev.glitch.me info: (wab) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://tiledesk-whatsapp-connector-dev.glitch.me info: (wab) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://tiledesk-whatsapp-connector-dev.glitch.me info: (wab) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://tiledesk-whatsapp-connector-dev.glitch.me info: (wab) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://tiledesk-whatsapp-connector-dev.glitch.me info: (wab) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. verbose: (wab) Action received from Tiledesk (Broadcast) debug: Body (broadcast): debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with key: whatsapp-62c3f10152dc7400352bab0d debug: (wab) data_To_scheduler: {"phone_number_id":"109639215462567","project_id":"62c3f10152dc7400352bab0d","receiver_list":[{"phone_number":"+393484506627"}],"settings":{"business_account_id":"107050042390257","department_id":"6408617fffe5e5002c284dbc","project_id":"62c3f10152dc7400352bab0d","proxy_url":"https://tiledesk-whatsapp-connector-dev.glitch.me/webhook/62c3f10152dc7400352bab0d","secret":"89aaa5f9-cebb-4bde-8901-090248d57c0a","subscriptionId":"659bba8f8baa4c002c0821e1","token":"JWT eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9.eyJfaWQiOiI1ZmFiYTIyNTRlM2UwZTAwMzQ3MGE4YjkiLCJlbWFpbCI6Imdpb3Zhbm5pLnRyb2lzaXViQGdtYWlsLmNvbSIsImZpcnN0bmFtZSI6Ikdpb3Zhbm5pIiwibGFzdG5hbWUiOiJUcm9pc2kiLCJlbWFpbHZlcmlmaWVkIjp0cnVlLCJpYXQiOjE3MDM2ODc2ODAsImF1ZCI6Imh0dHBzOi8vdGlsZWRlc2suY29tIiwiaXNzIjoiaHR0cHM6Ly90aWxlZGVzay5jb20iLCJzdWIiOiJ1c2VyIiwianRpIjoiMzM2NTU5MjAtYjA2NS00YzRhLWIxNjctODZjZTU1ODg3NjZmIn0.aYi-BV-4lZ8fQuJuicKJcSE8qmKImDIohxwDEu-vHZpuS9P617E9GFSWT-srDZuzzhQeffiENHzMCFGofJvvaaulpAHwOpAqqhbu6IjICv_QzjACgAZ5vmC_7meMvhyAm3TexP6dMsJhZ2Ker5w9nkHvS2ZCpgRQf5cLvVy3IkA","verify_token":"tiledesk-verify-token","wab_token":"EAAF6CBX7UvEBACx4bQ3ZBFPqsSyQCdwvfOJpj4jFt7hzW5kC8Unx2EUGF8LPWsbNmcbdZCE2hmOFMmANXfIDytjqmd9O2qdoqubV8rkM5LdVtEbLdlrfbZCZB3C31oaTuZBtFbSPLIVhMogXX65Py2AImZAuHsBCsfnaNPWnRMsV1ILqjV05cQiOMmSZCgwMD1TZCItqswAvewZDZD"},"template":{"language":"en_US","name":"hello_world"},"transaction_id":"tiledesk-broadcast-1713886126422"} debug: (wab) Data arrived to scheduler: {"date":"2024-04-23T15:28:46.469Z","phone_number_id":"109639215462567","project_id":"62c3f10152dc7400352bab0d","receiver_list":[{"phone_number":"+393484506627"}],"settings":{"business_account_id":"107050042390257","department_id":"6408617fffe5e5002c284dbc","project_id":"62c3f10152dc7400352bab0d","proxy_url":"https://tiledesk-whatsapp-connector-dev.glitch.me/webhook/62c3f10152dc7400352bab0d","secret":"89aaa5f9-cebb-4bde-8901-090248d57c0a","subscriptionId":"659bba8f8baa4c002c0821e1","token":"JWT eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9.eyJfaWQiOiI1ZmFiYTIyNTRlM2UwZTAwMzQ3MGE4YjkiLCJlbWFpbCI6Imdpb3Zhbm5pLnRyb2lzaXViQGdtYWlsLmNvbSIsImZpcnN0bmFtZSI6Ikdpb3Zhbm5pIiwibGFzdG5hbWUiOiJUcm9pc2kiLCJlbWFpbHZlcmlmaWVkIjp0cnVlLCJpYXQiOjE3MDM2ODc2ODAsImF1ZCI6Imh0dHBzOi8vdGlsZWRlc2suY29tIiwiaXNzIjoiaHR0cHM6Ly90aWxlZGVzay5jb20iLCJzdWIiOiJ1c2VyIiwianRpIjoiMzM2NTU5MjAtYjA2NS00YzRhLWIxNjctODZjZTU1ODg3NjZmIn0.aYi-BV-4lZ8fQuJuicKJcSE8qmKImDIohxwDEu-vHZpuS9P617E9GFSWT-srDZuzzhQeffiENHzMCFGofJvvaaulpAHwOpAqqhbu6IjICv_QzjACgAZ5vmC_7meMvhyAm3TexP6dMsJhZ2Ker5w9nkHvS2ZCpgRQf5cLvVy3IkA","verify_token":"tiledesk-verify-token","wab_token":"EAAF6CBX7UvEBACx4bQ3ZBFPqsSyQCdwvfOJpj4jFt7hzW5kC8Unx2EUGF8LPWsbNmcbdZCE2hmOFMmANXfIDytjqmd9O2qdoqubV8rkM5LdVtEbLdlrfbZCZB3C31oaTuZBtFbSPLIVhMogXX65Py2AImZAuHsBCsfnaNPWnRMsV1ILqjV05cQiOMmSZCgwMD1TZCItqswAvewZDZD"},"template":{"language":"en_US","name":"hello_world"},"transaction_id":"tiledesk-broadcast-1713886126422"} verbose: (wab) schedulerResult: {"msg":"scheduling success!","success":true} verbose: (wab) Action received from Tiledesk (Broadcast) debug: Body (broadcast): debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with key: whatsapp-62c3f10152dc7400352bab0d debug: (wab) data_To_scheduler: {"phone_number_id":"109639215462567","project_id":"62c3f10152dc7400352bab0d","receiver_list":[{"phone_number":"+393484506627"}],"settings":{"business_account_id":"107050042390257","department_id":"6408617fffe5e5002c284dbc","project_id":"62c3f10152dc7400352bab0d","proxy_url":"https://tiledesk-whatsapp-connector-dev.glitch.me/webhook/62c3f10152dc7400352bab0d","secret":"89aaa5f9-cebb-4bde-8901-090248d57c0a","subscriptionId":"659bba8f8baa4c002c0821e1","token":"JWT eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9.eyJfaWQiOiI1ZmFiYTIyNTRlM2UwZTAwMzQ3MGE4YjkiLCJlbWFpbCI6Imdpb3Zhbm5pLnRyb2lzaXViQGdtYWlsLmNvbSIsImZpcnN0bmFtZSI6Ikdpb3Zhbm5pIiwibGFzdG5hbWUiOiJUcm9pc2kiLCJlbWFpbHZlcmlmaWVkIjp0cnVlLCJpYXQiOjE3MDM2ODc2ODAsImF1ZCI6Imh0dHBzOi8vdGlsZWRlc2suY29tIiwiaXNzIjoiaHR0cHM6Ly90aWxlZGVzay5jb20iLCJzdWIiOiJ1c2VyIiwianRpIjoiMzM2NTU5MjAtYjA2NS00YzRhLWIxNjctODZjZTU1ODg3NjZmIn0.aYi-BV-4lZ8fQuJuicKJcSE8qmKImDIohxwDEu-vHZpuS9P617E9GFSWT-srDZuzzhQeffiENHzMCFGofJvvaaulpAHwOpAqqhbu6IjICv_QzjACgAZ5vmC_7meMvhyAm3TexP6dMsJhZ2Ker5w9nkHvS2ZCpgRQf5cLvVy3IkA","verify_token":"tiledesk-verify-token","wab_token":"EAAF6CBX7UvEBACx4bQ3ZBFPqsSyQCdwvfOJpj4jFt7hzW5kC8Unx2EUGF8LPWsbNmcbdZCE2hmOFMmANXfIDytjqmd9O2qdoqubV8rkM5LdVtEbLdlrfbZCZB3C31oaTuZBtFbSPLIVhMogXX65Py2AImZAuHsBCsfnaNPWnRMsV1ILqjV05cQiOMmSZCgwMD1TZCItqswAvewZDZD"},"template":{"language":"en_US","name":"hello_world"},"transaction_id":"tiledesk-broadcast-1713886550339"} debug: (wab) Data arrived to scheduler: {"date":"2024-04-23T15:35:50.389Z","phone_number_id":"109639215462567","project_id":"62c3f10152dc7400352bab0d","receiver_list":[{"phone_number":"+393484506627"}],"settings":{"business_account_id":"107050042390257","department_id":"6408617fffe5e5002c284dbc","project_id":"62c3f10152dc7400352bab0d","proxy_url":"https://tiledesk-whatsapp-connector-dev.glitch.me/webhook/62c3f10152dc7400352bab0d","secret":"89aaa5f9-cebb-4bde-8901-090248d57c0a","subscriptionId":"659bba8f8baa4c002c0821e1","token":"JWT eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9.eyJfaWQiOiI1ZmFiYTIyNTRlM2UwZTAwMzQ3MGE4YjkiLCJlbWFpbCI6Imdpb3Zhbm5pLnRyb2lzaXViQGdtYWlsLmNvbSIsImZpcnN0bmFtZSI6Ikdpb3Zhbm5pIiwibGFzdG5hbWUiOiJUcm9pc2kiLCJlbWFpbHZlcmlmaWVkIjp0cnVlLCJpYXQiOjE3MDM2ODc2ODAsImF1ZCI6Imh0dHBzOi8vdGlsZWRlc2suY29tIiwiaXNzIjoiaHR0cHM6Ly90aWxlZGVzay5jb20iLCJzdWIiOiJ1c2VyIiwianRpIjoiMzM2NTU5MjAtYjA2NS00YzRhLWIxNjctODZjZTU1ODg3NjZmIn0.aYi-BV-4lZ8fQuJuicKJcSE8qmKImDIohxwDEu-vHZpuS9P617E9GFSWT-srDZuzzhQeffiENHzMCFGofJvvaaulpAHwOpAqqhbu6IjICv_QzjACgAZ5vmC_7meMvhyAm3TexP6dMsJhZ2Ker5w9nkHvS2ZCpgRQf5cLvVy3IkA","verify_token":"tiledesk-verify-token","wab_token":"EAAF6CBX7UvEBACx4bQ3ZBFPqsSyQCdwvfOJpj4jFt7hzW5kC8Unx2EUGF8LPWsbNmcbdZCE2hmOFMmANXfIDytjqmd9O2qdoqubV8rkM5LdVtEbLdlrfbZCZB3C31oaTuZBtFbSPLIVhMogXX65Py2AImZAuHsBCsfnaNPWnRMsV1ILqjV05cQiOMmSZCgwMD1TZCItqswAvewZDZD"},"template":{"language":"en_US","name":"hello_world"},"transaction_id":"tiledesk-broadcast-1713886550339"} verbose: (wab) schedulerResult: {"msg":"scheduling success!","success":true} info: (wab) Connect Redis Error Error: Redis connection to redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com:19030 failed - read ETIMEDOUT info: (wab) Redis ready! info: (wab) Connect Redis Error Error: Redis connection to redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com:19030 failed - read ETIMEDOUT info: (wab) Redis ready! info: (wab) info Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://tiledesk-whatsapp-connector-dev.glitch.me info: (wab) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v14.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. error: uncaughtException: Cannot find module './tiledesk/WhatsappService' Require stack: - /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js Error: Cannot find module './tiledesk/WhatsappService' Require stack: - /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js at Function.Module._resolveFilename (node:internal/modules/cjs/loader:956:15) at Function.Module._load (node:internal/modules/cjs/loader:804:27) at Module.require (node:internal/modules/cjs/loader:1028:19) at require (node:internal/modules/cjs/helpers:102:18) at Object. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:30:29) at Module._compile (node:internal/modules/cjs/loader:1126:14) at Object.Module._extensions..js (node:internal/modules/cjs/loader:1180:10) at Module.load (node:internal/modules/cjs/loader:1004:32) at Function.Module._load (node:internal/modules/cjs/loader:839:12) at Function.executeUserEntryPoint [as runMain] (node:internal/modules/run_main:81:12) {"date":"Tue Jul 29 2025 17:32:05 GMT+0200 (Ora legale dell’Europa centrale)","error":{"code":"MODULE_NOT_FOUND","requireStack":["/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js"]},"exception":true,"os":{"loadavg":[6.267578125,6.3916015625,7.89599609375],"uptime":1151927},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":18542367,"external":22741280,"heapTotal":56983552,"heapUsed":25361640,"rss":82132992},"pid":14764,"uid":501,"version":"v16.17.0"},"stack":"Error: Cannot find module './tiledesk/WhatsappService'\nRequire stack:\n- /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js\n at Function.Module._resolveFilename (node:internal/modules/cjs/loader:956:15)\n at Function.Module._load (node:internal/modules/cjs/loader:804:27)\n at Module.require (node:internal/modules/cjs/loader:1028:19)\n at require (node:internal/modules/cjs/helpers:102:18)\n at Object. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:30:29)\n at Module._compile (node:internal/modules/cjs/loader:1126:14)\n at Object.Module._extensions..js (node:internal/modules/cjs/loader:1180:10)\n at Module.load (node:internal/modules/cjs/loader:1004:32)\n at Function.Module._load (node:internal/modules/cjs/loader:839:12)\n at Function.executeUserEntryPoint [as runMain] (node:internal/modules/run_main:81:12)","trace":[{"column":15,"file":"node:internal/modules/cjs/loader","function":"Module._resolveFilename","line":956,"method":"_resolveFilename","native":false},{"column":27,"file":"node:internal/modules/cjs/loader","function":"Module._load","line":804,"method":"_load","native":false},{"column":19,"file":"node:internal/modules/cjs/loader","function":"Module.require","line":1028,"method":"require","native":false},{"column":18,"file":"node:internal/modules/cjs/helpers","function":"require","line":102,"method":null,"native":false},{"column":29,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js","function":null,"line":30,"method":null,"native":false},{"column":14,"file":"node:internal/modules/cjs/loader","function":"Module._compile","line":1126,"method":"_compile","native":false},{"column":10,"file":"node:internal/modules/cjs/loader","function":"Module._extensions..js","line":1180,"method":".js","native":false},{"column":32,"file":"node:internal/modules/cjs/loader","function":"Module.load","line":1004,"method":"load","native":false},{"column":12,"file":"node:internal/modules/cjs/loader","function":"Module._load","line":839,"method":"_load","native":false},{"column":12,"file":"node:internal/modules/run_main","function":"Function.executeUserEntryPoint [as runMain]","line":81,"method":"executeUserEntryPoint [as runMain]","native":false}]} error: uncaughtException: Cannot find module './tiledesk/WhatsappService' Require stack: - /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js Error: Cannot find module './tiledesk/WhatsappService' Require stack: - /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js at Function.Module._resolveFilename (node:internal/modules/cjs/loader:956:15) at Function.Module._load (node:internal/modules/cjs/loader:804:27) at Module.require (node:internal/modules/cjs/loader:1028:19) at require (node:internal/modules/cjs/helpers:102:18) at Object. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:30:29) at Module._compile (node:internal/modules/cjs/loader:1126:14) at Object.Module._extensions..js (node:internal/modules/cjs/loader:1180:10) at Module.load (node:internal/modules/cjs/loader:1004:32) at Function.Module._load (node:internal/modules/cjs/loader:839:12) at Function.executeUserEntryPoint [as runMain] (node:internal/modules/run_main:81:12) {"date":"Tue Jul 29 2025 17:32:13 GMT+0200 (Ora legale dell’Europa centrale)","error":{"code":"MODULE_NOT_FOUND","requireStack":["/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js"]},"exception":true,"os":{"loadavg":[6.005859375,6.3349609375,7.8671875],"uptime":1151934},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":18525983,"external":22740404,"heapTotal":57245696,"heapUsed":25325696,"rss":82411520},"pid":14778,"uid":501,"version":"v16.17.0"},"stack":"Error: Cannot find module './tiledesk/WhatsappService'\nRequire stack:\n- /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js\n at Function.Module._resolveFilename (node:internal/modules/cjs/loader:956:15)\n at Function.Module._load (node:internal/modules/cjs/loader:804:27)\n at Module.require (node:internal/modules/cjs/loader:1028:19)\n at require (node:internal/modules/cjs/helpers:102:18)\n at Object. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:30:29)\n at Module._compile (node:internal/modules/cjs/loader:1126:14)\n at Object.Module._extensions..js (node:internal/modules/cjs/loader:1180:10)\n at Module.load (node:internal/modules/cjs/loader:1004:32)\n at Function.Module._load (node:internal/modules/cjs/loader:839:12)\n at Function.executeUserEntryPoint [as runMain] (node:internal/modules/run_main:81:12)","trace":[{"column":15,"file":"node:internal/modules/cjs/loader","function":"Module._resolveFilename","line":956,"method":"_resolveFilename","native":false},{"column":27,"file":"node:internal/modules/cjs/loader","function":"Module._load","line":804,"method":"_load","native":false},{"column":19,"file":"node:internal/modules/cjs/loader","function":"Module.require","line":1028,"method":"require","native":false},{"column":18,"file":"node:internal/modules/cjs/helpers","function":"require","line":102,"method":null,"native":false},{"column":29,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js","function":null,"line":30,"method":null,"native":false},{"column":14,"file":"node:internal/modules/cjs/loader","function":"Module._compile","line":1126,"method":"_compile","native":false},{"column":10,"file":"node:internal/modules/cjs/loader","function":"Module._extensions..js","line":1180,"method":".js","native":false},{"column":32,"file":"node:internal/modules/cjs/loader","function":"Module.load","line":1004,"method":"load","native":false},{"column":12,"file":"node:internal/modules/cjs/loader","function":"Module._load","line":839,"method":"_load","native":false},{"column":12,"file":"node:internal/modules/run_main","function":"Function.executeUserEntryPoint [as runMain]","line":81,"method":"executeUserEntryPoint [as runMain]","native":false}]} error: uncaughtException: app is not defined ReferenceError: app is not defined at Object. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:274:1) at Module._compile (node:internal/modules/cjs/loader:1126:14) at Object.Module._extensions..js (node:internal/modules/cjs/loader:1180:10) at Module.load (node:internal/modules/cjs/loader:1004:32) at Function.Module._load (node:internal/modules/cjs/loader:839:12) at Function.executeUserEntryPoint [as runMain] (node:internal/modules/run_main:81:12) at node:internal/main/run_main_module:17:47 {"date":"Tue Jul 29 2025 17:35:23 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[5.89794921875,6.27978515625,7.54541015625],"uptime":1152124},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36264046,"external":44682648,"heapTotal":60899328,"heapUsed":35921272,"rss":97206272},"pid":14975,"uid":501,"version":"v16.17.0"},"stack":"ReferenceError: app is not defined\n at Object. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:274:1)\n at Module._compile (node:internal/modules/cjs/loader:1126:14)\n at Object.Module._extensions..js (node:internal/modules/cjs/loader:1180:10)\n at Module.load (node:internal/modules/cjs/loader:1004:32)\n at Function.Module._load (node:internal/modules/cjs/loader:839:12)\n at Function.executeUserEntryPoint [as runMain] (node:internal/modules/run_main:81:12)\n at node:internal/main/run_main_module:17:47","trace":[{"column":1,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js","function":null,"line":274,"method":null,"native":false},{"column":14,"file":"node:internal/modules/cjs/loader","function":"Module._compile","line":1126,"method":"_compile","native":false},{"column":10,"file":"node:internal/modules/cjs/loader","function":"Module._extensions..js","line":1180,"method":".js","native":false},{"column":32,"file":"node:internal/modules/cjs/loader","function":"Module.load","line":1004,"method":"load","native":false},{"column":12,"file":"node:internal/modules/cjs/loader","function":"Module._load","line":839,"method":"_load","native":false},{"column":12,"file":"node:internal/modules/run_main","function":"Function.executeUserEntryPoint [as runMain]","line":81,"method":"executeUserEntryPoint [as runMain]","native":false},{"column":47,"file":"node:internal/main/run_main_module","function":null,"line":17,"method":null,"native":false}]} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. verbose: (wab) Message received from WhatsApp verbose: Doc found with key: whatsapp-62c3f10152dc7400352bab0d verbose: (wab) tiledeskJsonMessage: {"channel":{"name":"whatsapp"},"senderFullname":"Giovanni ...⚽","text":"Ciao"} verbose: (wab) Message forwarding event fired verbose: (wab) Message sent to Tiledesk! verbose: (wab) Message received from Tiledesk verbose: Doc found with key: whatsapp-62c3f10152dc7400352bab0d verbose: (wab) Skip same sender verbose: (wab) Message received from Tiledesk verbose: Doc found with key: whatsapp-62c3f10152dc7400352bab0d verbose: (wab) whatsappJsonMessage {"messaging_product":"whatsapp","text":{"body":"Non ho capito"},"to":"393484506627"} verbose: (wab) Message sent to WhatsApp! 200 OK verbose: (wab) Message received from WhatsApp verbose: Doc found with key: whatsapp-62c3f10152dc7400352bab0d verbose: (wab) whatsappStatusMessage: {"conversation":{"expiration_timestamp":"1753868421","id":"c69ce7acd3242658444a8cccfd06226b","origin":{"type":"service"}},"id":"wamid.HBgMMzkzNDg0NTA2NjI3FQIAERgSQ0VDRjJCREQ0QUE1MjQwMUNGAA==","pricing":{"billable":false,"category":"service","pricing_model":"PMP","type":"free_customer_service"},"recipient_id":"393484506627","status":"sent","timestamp":"1753868421"} verbose: (wab) update status in sent for message_id wamid.HBgMMzkzNDg0NTA2NjI3FQIAERgSQ0VDRjJCREQ0QUE1MjQwMUNGAA== verbose: (wab) Message received from WhatsApp verbose: (wab) Message forwarding event fired verbose: Doc found with key: whatsapp-62c3f10152dc7400352bab0d verbose: (wab) whatsappStatusMessage: {"conversation":{"id":"c69ce7acd3242658444a8cccfd06226b","origin":{"type":"service"}},"id":"wamid.HBgMMzkzNDg0NTA2NjI3FQIAERgSQ0VDRjJCREQ0QUE1MjQwMUNGAA==","pricing":{"billable":false,"category":"service","pricing_model":"PMP","type":"free_customer_service"},"recipient_id":"393484506627","status":"read","timestamp":"1753868422"} verbose: (wab) update status in read for message_id wamid.HBgMMzkzNDg0NTA2NjI3FQIAERgSQ0VDRjJCREQ0QUE1MjQwMUNGAA== verbose: (wab) Message forwarding event fired info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. error: uncaughtException: settings is not defined ReferenceError: settings is not defined at getSettingsByProjectId (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:1913:19) at processTicksAndRejections (node:internal/process/task_queues:96:5) at async /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:189:18 {"date":"Wed Jul 30 2025 15:27:49 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[5.9404296875,4.7353515625,4.36865234375],"uptime":1230870},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36386741,"external":45552495,"heapTotal":64307200,"heapUsed":40207624,"rss":49922048},"pid":27363,"uid":501,"version":"v16.17.0"},"stack":"ReferenceError: settings is not defined\n at getSettingsByProjectId (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:1913:19)\n at processTicksAndRejections (node:internal/process/task_queues:96:5)\n at async /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:189:18","trace":[{"column":19,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js","function":"getSettingsByProjectId","line":1913,"method":null,"native":false},{"column":5,"file":"node:internal/process/task_queues","function":"processTicksAndRejections","line":96,"method":null,"native":false},{"column":18,"file":"async /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js","function":null,"line":189,"method":null,"native":false}]} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected error: uncaughtException: Cannot set headers after they are sent to the client Error [ERR_HTTP_HEADERS_SENT]: Cannot set headers after they are sent to the client at new NodeError (node:internal/errors:387:5) at ServerResponse.setHeader (node:_http_outgoing:603:11) at ServerResponse.header (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:794:10) at ServerResponse.send (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:174:12) at ServerResponse.json (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:278:15) at ServerResponse.send (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:162:21) at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:212:19 at processTicksAndRejections (node:internal/process/task_queues:96:5) {"date":"Wed Jul 30 2025 15:36:20 GMT+0200 (Ora legale dell’Europa centrale)","error":{"code":"ERR_HTTP_HEADERS_SENT"},"exception":true,"os":{"loadavg":[3.9228515625,4.3935546875,4.49169921875],"uptime":1231381},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36255777,"external":37258689,"heapTotal":34684928,"heapUsed":31695392,"rss":64552960},"pid":27782,"uid":501,"version":"v16.17.0"},"stack":"Error [ERR_HTTP_HEADERS_SENT]: Cannot set headers after they are sent to the client\n at new NodeError (node:internal/errors:387:5)\n at ServerResponse.setHeader (node:_http_outgoing:603:11)\n at ServerResponse.header (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:794:10)\n at ServerResponse.send (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:174:12)\n at ServerResponse.json (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:278:15)\n at ServerResponse.send (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:162:21)\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:212:19\n at processTicksAndRejections (node:internal/process/task_queues:96:5)","trace":[{"column":5,"file":"node:internal/errors","function":"new NodeError","line":387,"method":null,"native":false},{"column":11,"file":"node:_http_outgoing","function":"ServerResponse.setHeader","line":603,"method":"setHeader","native":false},{"column":10,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js","function":"ServerResponse.header","line":794,"method":"header","native":false},{"column":12,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js","function":"ServerResponse.send","line":174,"method":"send","native":false},{"column":15,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js","function":"ServerResponse.json","line":278,"method":"json","native":false},{"column":21,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js","function":"ServerResponse.send","line":162,"method":"send","native":false},{"column":19,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js","function":null,"line":212,"method":null,"native":false},{"column":5,"file":"node:internal/process/task_queues","function":"processTicksAndRejections","line":96,"method":null,"native":false}]} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. error: uncaughtException: Invalid status code: { project_id: '62c3f10152dc7400352bab0d', token: 'JWT eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9.eyJfaWQiOiI1ZmFiYTIyNTRlM2UwZTAwMzQ3MGE4YjkiLCJlbWFpbCI6Imdpb3Zhbm5pLnRyb2lzaXViQGdtYWlsLmNvbSIsImZpcnN0bmFtZSI6Ikdpb3Zhbm5pIiwibGFzdG5hbWUiOiJUcm9pc2kiLCJlbWFpbHZlcmlmaWVkIjp0cnVlLCJpYXQiOjE3NDY3NzY4OTEsImF1ZCI6Imh0dHBzOi8vdGlsZWRlc2suY29tIiwiaXNzIjoiaHR0cHM6Ly90aWxlZGVzay5jb20iLCJzdWIiOiJ1c2VyIiwianRpIjoiNTFmZWIzYTYtZGYyMS00NmRiLWI5MWYtMjcyNjkzMzRiNTY5In0.Ut-yhjn0TKDCM_COzaXgoZdk1R48wwm16LZrN6eQFPhSmY6dvTA6-ECIaKNlUNQ57hcdbteZBANMVCrWVtUkRatqLxx2b5259ZofCXbTC6XWGxmDsCpD5_nfpUjlUwCWXURCZgr2JZ044ZPXbEtrXgdD0iDpCXR70J1OVBGGLWM', proxy_url: 'https://eed315bdfb44.ngrok-free.app/webhook/62c3f10152dc7400352bab0d', subscriptionId: '688a1ed8edd0d6002d3dc8bf', secret: 'a824bbb2-4181-4bbf-b508-df60eea9b24d', wab_token: 'EAAF6CBX7UvEBOZBk0EU5fZARjC6WuXB18No0anpZBPrhwnRfU3pV9wYh1ZCQNR7vzQfXSpZAKgtXEtF2VG6EuwmlQctjFZCmc596zZCCp4vqH2li4m1gLRBWpuGAhJsF1ZAWfM4BAzV1DRmKe54gtc7zRJXiRBVokuZCRBju4ofhqZCUTjREGcUHxTwnSqiTGZA1pd4ZCwIpWEMt2eAjBSHd', verify_token: 'tiledesk-verify-token', business_account_id: '107050042390257', department_id: '6408617fffe5e5002c284dbc', phone_number_id: '109639215462567', phone_number: '+39 320 135 2964', verified_name: 'Tiledesk Development' } RangeError [ERR_HTTP_INVALID_STATUS_CODE]: Invalid status code: { project_id: '62c3f10152dc7400352bab0d', token: 'JWT eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9.eyJfaWQiOiI1ZmFiYTIyNTRlM2UwZTAwMzQ3MGE4YjkiLCJlbWFpbCI6Imdpb3Zhbm5pLnRyb2lzaXViQGdtYWlsLmNvbSIsImZpcnN0bmFtZSI6Ikdpb3Zhbm5pIiwibGFzdG5hbWUiOiJUcm9pc2kiLCJlbWFpbHZlcmlmaWVkIjp0cnVlLCJpYXQiOjE3NDY3NzY4OTEsImF1ZCI6Imh0dHBzOi8vdGlsZWRlc2suY29tIiwiaXNzIjoiaHR0cHM6Ly90aWxlZGVzay5jb20iLCJzdWIiOiJ1c2VyIiwianRpIjoiNTFmZWIzYTYtZGYyMS00NmRiLWI5MWYtMjcyNjkzMzRiNTY5In0.Ut-yhjn0TKDCM_COzaXgoZdk1R48wwm16LZrN6eQFPhSmY6dvTA6-ECIaKNlUNQ57hcdbteZBANMVCrWVtUkRatqLxx2b5259ZofCXbTC6XWGxmDsCpD5_nfpUjlUwCWXURCZgr2JZ044ZPXbEtrXgdD0iDpCXR70J1OVBGGLWM', proxy_url: 'https://eed315bdfb44.ngrok-free.app/webhook/62c3f10152dc7400352bab0d', subscriptionId: '688a1ed8edd0d6002d3dc8bf', secret: 'a824bbb2-4181-4bbf-b508-df60eea9b24d', wab_token: 'EAAF6CBX7UvEBOZBk0EU5fZARjC6WuXB18No0anpZBPrhwnRfU3pV9wYh1ZCQNR7vzQfXSpZAKgtXEtF2VG6EuwmlQctjFZCmc596zZCCp4vqH2li4m1gLRBWpuGAhJsF1ZAWfM4BAzV1DRmKe54gtc7zRJXiRBVokuZCRBju4ofhqZCUTjREGcUHxTwnSqiTGZA1pd4ZCwIpWEMt2eAjBSHd', verify_token: 'tiledesk-verify-token', business_account_id: '107050042390257', department_id: '6408617fffe5e5002c284dbc', phone_number_id: '109639215462567', phone_number: '+39 320 135 2964', verified_name: 'Tiledesk Development' } at new NodeError (node:internal/errors:387:5) at ServerResponse.writeHead (node:_http_server:297:11) at ServerResponse._implicitHeader (node:_http_server:288:8) at write_ (node:_http_outgoing:826:9) at ServerResponse.end (node:_http_outgoing:934:5) at ServerResponse.send (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:232:10) at ServerResponse.json (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:278:15) at ServerResponse.send (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:162:21) at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:217:19 at processTicksAndRejections (node:internal/process/task_queues:96:5) {"date":"Wed Jul 30 2025 15:46:38 GMT+0200 (Ora legale dell’Europa centrale)","error":{"code":"ERR_HTTP_INVALID_STATUS_CODE"},"exception":true,"os":{"loadavg":[5.162109375,7.57373046875,6.93994140625],"uptime":1231999},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36388387,"external":45567650,"heapTotal":64831488,"heapUsed":39781584,"rss":54427648},"pid":28159,"uid":501,"version":"v16.17.0"},"stack":"RangeError [ERR_HTTP_INVALID_STATUS_CODE]: Invalid status code: {\n project_id: '62c3f10152dc7400352bab0d',\n token: 'JWT eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9.eyJfaWQiOiI1ZmFiYTIyNTRlM2UwZTAwMzQ3MGE4YjkiLCJlbWFpbCI6Imdpb3Zhbm5pLnRyb2lzaXViQGdtYWlsLmNvbSIsImZpcnN0bmFtZSI6Ikdpb3Zhbm5pIiwibGFzdG5hbWUiOiJUcm9pc2kiLCJlbWFpbHZlcmlmaWVkIjp0cnVlLCJpYXQiOjE3NDY3NzY4OTEsImF1ZCI6Imh0dHBzOi8vdGlsZWRlc2suY29tIiwiaXNzIjoiaHR0cHM6Ly90aWxlZGVzay5jb20iLCJzdWIiOiJ1c2VyIiwianRpIjoiNTFmZWIzYTYtZGYyMS00NmRiLWI5MWYtMjcyNjkzMzRiNTY5In0.Ut-yhjn0TKDCM_COzaXgoZdk1R48wwm16LZrN6eQFPhSmY6dvTA6-ECIaKNlUNQ57hcdbteZBANMVCrWVtUkRatqLxx2b5259ZofCXbTC6XWGxmDsCpD5_nfpUjlUwCWXURCZgr2JZ044ZPXbEtrXgdD0iDpCXR70J1OVBGGLWM',\n proxy_url: 'https://eed315bdfb44.ngrok-free.app/webhook/62c3f10152dc7400352bab0d',\n subscriptionId: '688a1ed8edd0d6002d3dc8bf',\n secret: 'a824bbb2-4181-4bbf-b508-df60eea9b24d',\n wab_token: 'EAAF6CBX7UvEBOZBk0EU5fZARjC6WuXB18No0anpZBPrhwnRfU3pV9wYh1ZCQNR7vzQfXSpZAKgtXEtF2VG6EuwmlQctjFZCmc596zZCCp4vqH2li4m1gLRBWpuGAhJsF1ZAWfM4BAzV1DRmKe54gtc7zRJXiRBVokuZCRBju4ofhqZCUTjREGcUHxTwnSqiTGZA1pd4ZCwIpWEMt2eAjBSHd',\n verify_token: 'tiledesk-verify-token',\n business_account_id: '107050042390257',\n department_id: '6408617fffe5e5002c284dbc',\n phone_number_id: '109639215462567',\n phone_number: '+39 320 135 2964',\n verified_name: 'Tiledesk Development'\n}\n at new NodeError (node:internal/errors:387:5)\n at ServerResponse.writeHead (node:_http_server:297:11)\n at ServerResponse._implicitHeader (node:_http_server:288:8)\n at write_ (node:_http_outgoing:826:9)\n at ServerResponse.end (node:_http_outgoing:934:5)\n at ServerResponse.send (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:232:10)\n at ServerResponse.json (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:278:15)\n at ServerResponse.send (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:162:21)\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:217:19\n at processTicksAndRejections (node:internal/process/task_queues:96:5)","trace":[{"column":5,"file":"node:internal/errors","function":"new NodeError","line":387,"method":null,"native":false},{"column":11,"file":"node:_http_server","function":"ServerResponse.writeHead","line":297,"method":"writeHead","native":false},{"column":8,"file":"node:_http_server","function":"ServerResponse._implicitHeader","line":288,"method":"_implicitHeader","native":false},{"column":9,"file":"node:_http_outgoing","function":"write_","line":826,"method":null,"native":false},{"column":5,"file":"node:_http_outgoing","function":"ServerResponse.end","line":934,"method":"end","native":false},{"column":10,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js","function":"ServerResponse.send","line":232,"method":"send","native":false},{"column":15,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js","function":"ServerResponse.json","line":278,"method":"json","native":false},{"column":21,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js","function":"ServerResponse.send","line":162,"method":"send","native":false},{"column":19,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js","function":null,"line":217,"method":null,"native":false},{"column":5,"file":"node:internal/process/task_queues","function":"processTicksAndRejections","line":96,"method":null,"native":false}]} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. error: uncaughtException: Assignment to constant variable. TypeError: Assignment to constant variable. at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:213:13 at processTicksAndRejections (node:internal/process/task_queues:96:5) {"date":"Wed Jul 30 2025 15:57:07 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[4.83544921875,5.89892578125,6.28564453125],"uptime":1232628},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36413291,"external":45555989,"heapTotal":64569344,"heapUsed":39902880,"rss":83804160},"pid":28448,"uid":501,"version":"v16.17.0"},"stack":"TypeError: Assignment to constant variable.\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:213:13\n at processTicksAndRejections (node:internal/process/task_queues:96:5)","trace":[{"column":13,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js","function":null,"line":213,"method":null,"native":false},{"column":5,"file":"node:internal/process/task_queues","function":"processTicksAndRejections","line":96,"method":null,"native":false}]} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected error: (wab) [TiledeskChannel] get departments error: error: uncaughtException: Cannot read properties of null (reading 'source') TypeError: Cannot read properties of null (reading 'source') at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:216:16 at processTicksAndRejections (node:internal/process/task_queues:96:5) {"date":"Wed Jul 30 2025 16:15:44 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[6.26318359375,5.333984375,5.42041015625],"uptime":1233745},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36352653,"external":37385892,"heapTotal":36519936,"heapUsed":32898968,"rss":51724288},"pid":28898,"uid":501,"version":"v16.17.0"},"stack":"TypeError: Cannot read properties of null (reading 'source')\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:216:16\n at processTicksAndRejections (node:internal/process/task_queues:96:5)","trace":[{"column":16,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js","function":null,"line":216,"method":null,"native":false},{"column":5,"file":"node:internal/process/task_queues","function":"processTicksAndRejections","line":96,"method":null,"native":false}]} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected error: uncaughtException: Cannot read properties of null (reading 'source') TypeError: Cannot read properties of null (reading 'source') at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:216:16 at processTicksAndRejections (node:internal/process/task_queues:96:5) {"date":"Wed Jul 30 2025 16:16:04 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[6.82958984375,5.5087890625,5.47900390625],"uptime":1233765},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36378682,"external":45557306,"heapTotal":64831488,"heapUsed":39243800,"rss":92798976},"pid":28981,"uid":501,"version":"v16.17.0"},"stack":"TypeError: Cannot read properties of null (reading 'source')\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:216:16\n at processTicksAndRejections (node:internal/process/task_queues:96:5)","trace":[{"column":16,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js","function":null,"line":216,"method":null,"native":false},{"column":5,"file":"node:internal/process/task_queues","function":"processTicksAndRejections","line":96,"method":null,"native":false}]} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. error: uncaughtException: result is not defined ReferenceError: result is not defined at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/tiledesk/KVBaseMongo.js:104:9 at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/utils.js:704:5 at executeCallback (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/operations/execute_operation.js:65:7) at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/operations/delete_one.js:31:7 at handleCallback (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/utils.js:109:55) at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/operations/common_functions.js:321:5 at handler (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/core/sdam/topology.js:961:24) at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/cmap/connection_pool.js:352:13 at handleOperationResult (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/core/sdam/server.js:567:5) at MessageStream.messageHandler (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/cmap/connection.js:308:5) {"date":"Wed Jul 30 2025 16:58:03 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[5.5087890625,5.6142578125,7.23583984375],"uptime":1236284},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36367836,"external":37344339,"heapTotal":38617088,"heapUsed":33066040,"rss":55672832},"pid":29993,"uid":501,"version":"v16.17.0"},"stack":"ReferenceError: result is not defined\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/tiledesk/KVBaseMongo.js:104:9\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/utils.js:704:5\n at executeCallback (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/operations/execute_operation.js:65:7)\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/operations/delete_one.js:31:7\n at handleCallback (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/utils.js:109:55)\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/operations/common_functions.js:321:5\n at handler (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/core/sdam/topology.js:961:24)\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/cmap/connection_pool.js:352:13\n at handleOperationResult (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/core/sdam/server.js:567:5)\n at MessageStream.messageHandler (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/cmap/connection.js:308:5)","trace":[{"column":9,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/tiledesk/KVBaseMongo.js","function":null,"line":104,"method":null,"native":false},{"column":5,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/utils.js","function":null,"line":704,"method":null,"native":false},{"column":7,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/operations/execute_operation.js","function":"executeCallback","line":65,"method":null,"native":false},{"column":7,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/operations/delete_one.js","function":null,"line":31,"method":null,"native":false},{"column":55,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/utils.js","function":"handleCallback","line":109,"method":null,"native":false},{"column":5,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/operations/common_functions.js","function":null,"line":321,"method":null,"native":false},{"column":24,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/core/sdam/topology.js","function":"handler","line":961,"method":null,"native":false},{"column":13,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/cmap/connection_pool.js","function":null,"line":352,"method":null,"native":false},{"column":5,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/core/sdam/server.js","function":"handleOperationResult","line":567,"method":null,"native":false},{"column":5,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/mongodb/lib/cmap/connection.js","function":"MessageStream.messageHandler","line":308,"method":"messageHandler","native":false}]} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected error: uncaughtException: settings is not defined ReferenceError: settings is not defined at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:765:19 at processTicksAndRejections (node:internal/process/task_queues:96:5) {"date":"Wed Jul 30 2025 17:55:57 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[3.32470703125,9.3740234375,10.32861328125],"uptime":1239758},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36339345,"external":37387785,"heapTotal":36257792,"heapUsed":32937816,"rss":63586304},"pid":31885,"uid":501,"version":"v16.17.0"},"stack":"ReferenceError: settings is not defined\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:765:19\n at processTicksAndRejections (node:internal/process/task_queues:96:5)","trace":[{"column":19,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js","function":null,"line":765,"method":null,"native":false},{"column":5,"file":"node:internal/process/task_queues","function":"processTicksAndRejections","line":96,"method":null,"native":false}]} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. error: uncaughtException: settings is not defined ReferenceError: settings is not defined at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:765:19 at processTicksAndRejections (node:internal/process/task_queues:96:5) {"date":"Wed Jul 30 2025 17:59:05 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[2.79248046875,6.396484375,8.87548828125],"uptime":1239946},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36493999,"external":37455514,"heapTotal":37044224,"heapUsed":34678264,"rss":72253440},"pid":31952,"uid":501,"version":"v16.17.0"},"stack":"ReferenceError: settings is not defined\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:765:19\n at processTicksAndRejections (node:internal/process/task_queues:96:5)","trace":[{"column":19,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js","function":null,"line":765,"method":null,"native":false},{"column":5,"file":"node:internal/process/task_queues","function":"processTicksAndRejections","line":96,"method":null,"native":false}]} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. error: (wab) Error getting departments: error: (wab) Error getting departments: error: (wab) Error getting departments: info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected error: (wab) Error getting departments: info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. error: (wab) No settings found! Unable to verify token. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Redis ready! info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. warn: (wab) Invalid entry for body: {"entry":[{"changes":[{"field":"messages","value":{"contacts":[{"profile":{"name":"test user name"},"wa_id":"16315551181"}],"messages":[{"from":"16315551181","id":"ABGGFlA5Fpa","text":{"body":"this is a text message"},"timestamp":"1504902988","type":"text"}],"messaging_product":"whatsapp","metadata":{"display_phone_number":"16505551111","phone_number_id":"123456123"}}}],"id":"0"}],"object":"whatsapp_business_account"} warn: (wab) Invalid entry for body: {"entry":[{"changes":[{"field":"messages","value":{"contacts":[{"profile":{"name":"test user name"},"wa_id":"16315551181"}],"messages":[{"from":"16315551181","id":"ABGGFlA5Fpa","text":{"body":"this is a text message"},"timestamp":"1504902988","type":"text"}],"messaging_product":"whatsapp","metadata":{"display_phone_number":"16505551111","phone_number_id":"123456123"}}}],"id":"0"}],"object":"whatsapp_business_account"} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. warn: (wab) Invalid entry for body: {"entry":[{"changes":[{"field":"messages","value":{"contacts":[{"profile":{"name":"test user name"},"wa_id":"16315551181"}],"messages":[{"from":"16315551181","id":"ABGGFlA5Fpa","text":{"body":"this is a text message"},"timestamp":"1504902988","type":"text"}],"messaging_product":"whatsapp","metadata":{"display_phone_number":"16505551111","phone_number_id":"123456123"}}}],"id":"0"}],"object":"whatsapp_business_account"} warn: (wab) Invalid entry for body: {"entry":[{"changes":[{"field":"messages","value":{"contacts":[{"profile":{"name":"Giovanni ...⚽"},"wa_id":"393484506627"}],"messages":[{"from":"393484506627","id":"wamid.HBgMMzkzNDg0NTA2NjI3FQIAEhggNkMwMjA1MDg2RTAzODREQTEyRkI5Qjg3RUM2NkEwRUUA","text":{"body":"Ciao"},"timestamp":"1753969897","type":"text"}],"messaging_product":"whatsapp","metadata":{"display_phone_number":"390833552789","phone_number_id":"746258708568179"}}}],"id":"772741358651442"}],"object":"whatsapp_business_account"} warn: (wab) Invalid entry for body: {"entry":[{"changes":[{"field":"messages","value":{"contacts":[{"profile":{"name":"Gab"},"wa_id":"393892661914"}],"messages":[{"from":"393892661914","id":"wamid.HBgMMzkzODkyNjYxOTE0FQIAEhgUM0ExNjQ3NkFDMDIyM0M1MThGMzEA","text":{"body":"ciao fa gab"},"timestamp":"1753969897","type":"text"}],"messaging_product":"whatsapp","metadata":{"display_phone_number":"390833552789","phone_number_id":"746258708568179"}}}],"id":"772741358651442"}],"object":"whatsapp_business_account"} warn: (wab) Invalid entry for body: {"entry":[{"changes":[{"field":"messages","value":{"contacts":[{"profile":{"name":"Gab"},"wa_id":"393892661914"}],"messages":[{"from":"393892661914","id":"wamid.HBgMMzkzODkyNjYxOTE0FQIAEhgUM0ExNjQ3NkFDMDIyM0M1MThGMzEA","text":{"body":"ciao fa gab"},"timestamp":"1753969897","type":"text"}],"messaging_product":"whatsapp","metadata":{"display_phone_number":"390833552789","phone_number_id":"746258708568179"}}}],"id":"772741358651442"}],"object":"whatsapp_business_account"} warn: (wab) Invalid entry for body: {"entry":[{"changes":[{"field":"messages","value":{"contacts":[{"profile":{"name":"Giovanni ...⚽"},"wa_id":"393484506627"}],"messages":[{"from":"393484506627","id":"wamid.HBgMMzkzNDg0NTA2NjI3FQIAEhggNkMwMjA1MDg2RTAzODREQTEyRkI5Qjg3RUM2NkEwRUUA","text":{"body":"Ciao"},"timestamp":"1753969897","type":"text"}],"messaging_product":"whatsapp","metadata":{"display_phone_number":"390833552789","phone_number_id":"746258708568179"}}}],"id":"772741358651442"}],"object":"whatsapp_business_account"} warn: (wab) Invalid entry for body: {"entry":[{"changes":[{"field":"messages","value":{"contacts":[{"profile":{"name":"Gab"},"wa_id":"393892661914"}],"messages":[{"from":"393892661914","id":"wamid.HBgMMzkzODkyNjYxOTE0FQIAEhgUM0ExNjQ3NkFDMDIyM0M1MThGMzEA","text":{"body":"ciao fa gab"},"timestamp":"1753969897","type":"text"}],"messaging_product":"whatsapp","metadata":{"display_phone_number":"390833552789","phone_number_id":"746258708568179"}}}],"id":"772741358651442"}],"object":"whatsapp_business_account"} warn: (wab) Invalid entry for body: {"entry":[{"changes":[{"field":"messages","value":{"contacts":[{"profile":{"name":"Giovanni ...⚽"},"wa_id":"393484506627"}],"messages":[{"from":"393484506627","id":"wamid.HBgMMzkzNDg0NTA2NjI3FQIAEhggNkMwMjA1MDg2RTAzODREQTEyRkI5Qjg3RUM2NkEwRUUA","text":{"body":"Ciao"},"timestamp":"1753969897","type":"text"}],"messaging_product":"whatsapp","metadata":{"display_phone_number":"390833552789","phone_number_id":"746258708568179"}}}],"id":"772741358651442"}],"object":"whatsapp_business_account"} warn: (wab) Invalid entry for body: {"entry":[{"changes":[{"field":"messages","value":{"contacts":[{"profile":{"name":"Gab"},"wa_id":"393892661914"}],"messages":[{"from":"393892661914","id":"wamid.HBgMMzkzODkyNjYxOTE0FQIAEhgUM0ExNjQ3NkFDMDIyM0M1MThGMzEA","text":{"body":"ciao fa gab"},"timestamp":"1753969897","type":"text"}],"messaging_product":"whatsapp","metadata":{"display_phone_number":"390833552789","phone_number_id":"746258708568179"}}}],"id":"772741358651442"}],"object":"whatsapp_business_account"} warn: (wab) Invalid entry for body: {"entry":[{"changes":[{"field":"messages","value":{"contacts":[{"profile":{"name":"Giovanni ...⚽"},"wa_id":"393484506627"}],"messages":[{"from":"393484506627","id":"wamid.HBgMMzkzNDg0NTA2NjI3FQIAEhggNkMwMjA1MDg2RTAzODREQTEyRkI5Qjg3RUM2NkEwRUUA","text":{"body":"Ciao"},"timestamp":"1753969897","type":"text"}],"messaging_product":"whatsapp","metadata":{"display_phone_number":"390833552789","phone_number_id":"746258708568179"}}}],"id":"772741358651442"}],"object":"whatsapp_business_account"} warn: (wab) Invalid entry for body: {"entry":[{"changes":[{"field":"messages","value":{"contacts":[{"profile":{"name":"Giovanni ...⚽"},"wa_id":"393484506627"}],"messages":[{"from":"393484506627","id":"wamid.HBgMMzkzNDg0NTA2NjI3FQIAEhggNkMwMjA1MDg2RTAzODREQTEyRkI5Qjg3RUM2NkEwRUUA","text":{"body":"Ciao"},"timestamp":"1753969897","type":"text"}],"messaging_product":"whatsapp","metadata":{"display_phone_number":"390833552789","phone_number_id":"746258708568179"}}}],"id":"772741358651442"}],"object":"whatsapp_business_account"} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected error: uncaughtException: Cannot read properties of null (reading 'wab_token') TypeError: Cannot read properties of null (reading 'wab_token') at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:956:28 at processTicksAndRejections (node:internal/process/task_queues:96:5) {"date":"Thu Jul 31 2025 15:53:01 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[10.75,11.27197265625,11.00146484375],"uptime":1318782},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36277877,"external":37383311,"heapTotal":34947072,"heapUsed":32075080,"rss":50888704},"pid":43367,"uid":501,"version":"v16.17.0"},"stack":"TypeError: Cannot read properties of null (reading 'wab_token')\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:956:28\n at processTicksAndRejections (node:internal/process/task_queues:96:5)","trace":[{"column":28,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js","function":null,"line":956,"method":null,"native":false},{"column":5,"file":"node:internal/process/task_queues","function":"processTicksAndRejections","line":96,"method":null,"native":false}]} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"key":"whatsapp-772741358651442"} debug: (wab) settings: {"business_account_id":"768174259112863","phone_number":"+39 0833 552789","phone_number_id":"746258708568179","project_id":"6881eba485ec77002d890271","secret":"d9280878-26e5-488f-b136-ea745ff0d4d6","source":"oauth","subscriptionId":"688b6e5dc6459d002d1c0252","token":"JWT eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9.eyJfaWQiOiI1ZmFiYTIyNTRlM2UwZTAwMzQ3MGE4YjkiLCJlbWFpbCI6Imdpb3Zhbm5pLnRyb2lzaXViQGdtYWlsLmNvbSIsImZpcnN0bmFtZSI6Ikdpb3Zhbm5pIiwibGFzdG5hbWUiOiJUcm9pc2kiLCJlbWFpbHZlcmlmaWVkIjp0cnVlLCJpYXQiOjE3NDY3NzY4OTEsImF1ZCI6Imh0dHBzOi8vdGlsZWRlc2suY29tIiwiaXNzIjoiaHR0cHM6Ly90aWxlZGVzay5jb20iLCJzdWIiOiJ1c2VyIiwianRpIjoiNTFmZWIzYTYtZGYyMS00NmRiLWI5MWYtMjcyNjkzMzRiNTY5In0.Ut-yhjn0TKDCM_COzaXgoZdk1R48wwm16LZrN6eQFPhSmY6dvTA6-ECIaKNlUNQ57hcdbteZBANMVCrWVtUkRatqLxx2b5259ZofCXbTC6XWGxmDsCpD5_nfpUjlUwCWXURCZgr2JZ044ZPXbEtrXgdD0iDpCXR70J1OVBGGLWM","verified_name":"Gab-SoftAi","wab_token":"EAANskcQny4cBPMXOlxJMjUIZBvDCnTLmZCTjqgGf5ib9MVO8l7LX7gJdVSpvD9TyeM4Gr8QhL6Cw2hj8fUYPsMRepyeZBdOhEru31dA3nqL0vjanr4ojqGhHXeb7ZATrU1dzBEZA6ZARjKdJqQxLywWuYPWE2De0bZC7MgX4uNh4DVRBdsdaq3DolQXZCF83I3GU","waba_id":"772741358651442"} debug: (wab) message type: debug: (wab) [Translator] whatsapp message: {"from":"393484506627","id":"wamid.HBgMMzkzNDg0NTA2NjI3FQIAEhgUM0EwQzY1MDRBRkJGMkE1RjUwRTAA","text":{"body":"Ciao"},"timestamp":"1753970279","type":"text"} verbose: (wab) tiledeskJsonMessage: {"channel":{"name":"whatsapp"},"senderFullname":"Giovanni ...⚽","text":"Ciao"} verbose: (wab) Message forwarding event fired debug: (wab) Message forwarding event fired: {"_id":"757e4d2c-d7ef-4e98-a77e-5969387f6b48","attributes":{"whatsappBody":{"entry":[{"changes":[{"field":"messages","value":{"contacts":[{"profile":{"name":"Giovanni 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gab","followers":[],"hasBot":false,"id":"688b7797c6459d002d1c0663","id_project":"6881eba485ec77002d890271","lead":{"__v":0,"_id":"688b7797c6459d002d1c065b","createdAt":"2025-07-31T14:03:03.496Z","createdBy":"system","fullname":"Gab","id_project":"6881eba485ec77002d890271","lead_id":"wab-393892661914","status":100,"tags":[],"updatedAt":"2025-07-31T14:03:03.496Z"},"notes":[],"participants":["5faba2254e3e0e003470a8b9"],"participantsAgents":["5faba2254e3e0e003470a8b9"],"participantsBots":[],"participatingAgents":[{"__v":0,"_id":"5faba2254e3e0e003470a8b9","createdAt":"2020-11-11T08:34:45.677Z","email":"giovanni.troisiub@gmail.com","emailverified":true,"firstname":"Giovanni","lastname":"Troisi","public_email":"giovanni.troisi@public.com","status":100,"updatedAt":"2024-10-15T10:48:42.436Z"}],"participatingBots":[],"preflight":false,"priority":"medium","request_id":"support-group-6881eba485ec77002d890271-0aedcdf6-wab-746258708568179-393892661914","requester":{"__v":0,"_id":"688b7796c6459d002d1c0646","createdAt":"2025-07-31T14:03:02.599Z","createdBy":"wab-393892661914","id":"688b7796c6459d002d1c0646","id_project":"6881eba485ec77002d890271","isAuthenticated":true,"last_login_at":"2025-07-30T17:08:18.812Z","number_assigned_requests":0,"permissions":[],"role":"user","roleType":2,"status":"active","tags":[],"trashed":false,"updatedAt":"2025-07-31T14:03:02.599Z","user_available":true,"uuid_user":"wab-393892661914"},"requester_id":"688b7797c6459d002d1c065b","smartAssignment":true,"snapshot":{"agents":[{"__v":0,"_id":"6881eba485ec77002d890273","createdAt":"2025-07-24T08:15:32.111Z","createdBy":"5faba2254e3e0e003470a8b9","id":"6881eba485ec77002d890273","id_project":"6881eba485ec77002d890271","id_user":"5faba2254e3e0e003470a8b9","isAuthenticated":true,"last_login_at":"2025-07-23T15:59:29.784Z","number_assigned_requests":1,"permissions":[],"role":"owner","roleType":1,"status":"active","tags":[],"trashed":false,"updatedAt":"2025-07-24T08:15:32.111Z","user_available":true}],"availableAgentsCount":1,"department":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"lead":{"__v":0,"_id":"688b7797c6459d002d1c065b","createdAt":"2025-07-31T14:03:03.496Z","createdBy":"system","fullname":"Gab","id_project":"6881eba485ec77002d890271","lead_id":"wab-393892661914","status":100,"tags":[],"updatedAt":"2025-07-31T14:03:03.496Z"},"requester":{"__v":0,"_id":"688b7796c6459d002d1c0646","createdAt":"2025-07-31T14:03:02.599Z","createdBy":"wab-393892661914","id":"688b7796c6459d002d1c0646","id_project":"6881eba485ec77002d890271","isAuthenticated":true,"last_login_at":"2025-07-30T17:08:18.812Z","number_assigned_requests":0,"permissions":[],"role":"user","roleType":2,"status":"active","tags":[],"trashed":false,"updatedAt":"2025-07-31T14:03:02.599Z","user_available":true,"uuid_user":"wab-393892661914"}},"status":200,"tags":[],"ticket_id":2,"updatedAt":"2025-07-31T14:03:03.529Z"},"sender":"wab-393892661914","senderFullname":"Gab","status":0,"text":"ciao fa gab","type":"text","updatedAt":"2025-07-31T14:03:03.765Z"} error: uncaughtException: nulll is not defined ReferenceError: nulll is not defined at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:960:82 at Layer.handle [as handle_request] (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/layer.js:95:5) at next (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/route.js:144:13) at Route.dispatch (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/route.js:114:3) at Layer.handle [as handle_request] (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/layer.js:95:5) at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/index.js:284:15 at Function.process_params (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/index.js:346:12) at next (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/index.js:280:10) at cors (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/cors/lib/index.js:188:7) at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/cors/lib/index.js:224:17 {"date":"Thu Jul 31 2025 16:03:57 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[10.87744140625,10.18896484375,10.615234375],"uptime":1319438},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36489692,"external":45662713,"heapTotal":64831488,"heapUsed":39854672,"rss":93487104},"pid":43714,"uid":501,"version":"v16.17.0"},"stack":"ReferenceError: nulll is not defined\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:960:82\n at Layer.handle [as handle_request] (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/layer.js:95:5)\n at next (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/route.js:144:13)\n at Route.dispatch (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/route.js:114:3)\n at Layer.handle [as handle_request] (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/layer.js:95:5)\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/index.js:284:15\n at Function.process_params (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/index.js:346:12)\n at next (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/index.js:280:10)\n at cors (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/cors/lib/index.js:188:7)\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/cors/lib/index.js:224:17","trace":[{"column":82,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js","function":null,"line":960,"method":null,"native":false},{"column":5,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/layer.js","function":"Layer.handle [as handle_request]","line":95,"method":"handle [as handle_request]","native":false},{"column":13,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/route.js","function":"next","line":144,"method":null,"native":false},{"column":3,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/route.js","function":"Route.dispatch","line":114,"method":"dispatch","native":false},{"column":5,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/layer.js","function":"Layer.handle [as handle_request]","line":95,"method":"handle [as handle_request]","native":false},{"column":15,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/index.js","function":null,"line":284,"method":null,"native":false},{"column":12,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/index.js","function":"Function.process_params","line":346,"method":"process_params","native":false},{"column":10,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/index.js","function":"next","line":280,"method":null,"native":false},{"column":7,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/cors/lib/index.js","function":"cors","line":188,"method":null,"native":false},{"column":17,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/cors/lib/index.js","function":null,"line":224,"method":null,"native":false}]} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. verbose: (wab) Message received from Tiledesk debug: (wab) tiledeskChannelMessage: {"__v":0,"_id":"688b77d5c6459d002d1c06d8","channel":{"name":"whatsapp"},"channel_type":"group","createdAt":"2025-07-31T14:04:05.704Z","createdBy":"wab-393484506627","id_project":"6881eba485ec77002d890271","recipient":"support-group-6881eba485ec77002d890271-ce2955ac-wab-746258708568179-393484506627","request":{"__v":0,"_id":"688b753dc6459d002d1c0525","assigned_at":"2025-07-31T13:53:01.439Z","channel":{"name":"whatsapp"},"channelOutbound":{"name":"chat21"},"createdAt":"2025-07-31T13:53:01.311Z","createdBy":"wab-393484506627","department":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"first_text":"Ciao","followers":[],"hasBot":false,"id_project":"6881eba485ec77002d890271","lead":{"__v":0,"_id":"688b753dc6459d002d1c051e","createdAt":"2025-07-31T13:53:01.214Z","createdBy":"system","fullname":"Giovanni ...⚽","id_project":"6881eba485ec77002d890271","lead_id":"wab-393484506627","status":100,"tags":[],"updatedAt":"2025-07-31T13:53:01.214Z"},"notes":[],"participants":["5faba2254e3e0e003470a8b9"],"participantsAgents":["5faba2254e3e0e003470a8b9"],"participantsBots":[],"participatingAgents":[{"__v":0,"_id":"5faba2254e3e0e003470a8b9","createdAt":"2020-11-11T08:34:45.677Z","email":"giovanni.troisiub@gmail.com","emailverified":true,"firstname":"Giovanni","lastname":"Troisi","public_email":"giovanni.troisi@public.com","status":100,"updatedAt":"2024-10-15T10:48:42.436Z"}],"participatingBots":[],"preflight":false,"priority":"medium","request_id":"support-group-6881eba485ec77002d890271-ce2955ac-wab-746258708568179-393484506627","requester":{"__v":0,"_id":"688b753cc6459d002d1c0505","createdAt":"2025-07-31T13:53:00.418Z","createdBy":"wab-393484506627","id_project":"6881eba485ec77002d890271","last_login_at":"2025-07-30T17:08:18.812Z","number_assigned_requests":0,"permissions":[],"role":"user","roleType":2,"status":"active","tags":[],"trashed":false,"updatedAt":"2025-07-31T13:53:00.418Z","user_available":true,"uuid_user":"wab-393484506627"},"smartAssignment":true,"snapshot":{"availableAgentsCount":1,"department":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"lead":{"__v":0,"_id":"688b753dc6459d002d1c051e","createdAt":"2025-07-31T13:53:01.214Z","createdBy":"system","fullname":"Giovanni ...⚽","id_project":"6881eba485ec77002d890271","lead_id":"wab-393484506627","status":100,"tags":[],"updatedAt":"2025-07-31T13:53:01.214Z"},"requester":{"__v":0,"_id":"688b753cc6459d002d1c0505","createdAt":"2025-07-31T13:53:00.418Z","createdBy":"wab-393484506627","id_project":"6881eba485ec77002d890271","last_login_at":"2025-07-30T17:08:18.812Z","number_assigned_requests":0,"permissions":[],"role":"user","roleType":2,"status":"active","tags":[],"trashed":false,"updatedAt":"2025-07-31T13:53:00.418Z","user_available":true,"uuid_user":"wab-393484506627"}},"status":200,"tags":[],"ticket_id":1,"updatedAt":"2025-07-31T13:53:01.311Z"},"sender":"wab-393484506627","senderFullname":"Giovanni ...⚽","status":0,"text":"ciao","type":"text","updatedAt":"2025-07-31T14:04:05.704Z"} debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: No Doc found! error: uncaughtException: Cannot read properties of null (reading 'wab_token') TypeError: Cannot read properties of null (reading 'wab_token') at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:966:28 at processTicksAndRejections (node:internal/process/task_queues:96:5) {"date":"Thu Jul 31 2025 16:04:14 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[12.51318359375,10.546875,10.7294921875],"uptime":1319455},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36403193,"external":45657653,"heapTotal":66404352,"heapUsed":32938080,"rss":87212032},"pid":43740,"uid":501,"version":"v16.17.0"},"stack":"TypeError: Cannot read properties of null (reading 'wab_token')\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:966:28\n at processTicksAndRejections (node:internal/process/task_queues:96:5)","trace":[{"column":28,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js","function":null,"line":966,"method":null,"native":false},{"column":5,"file":"node:internal/process/task_queues","function":"processTicksAndRejections","line":96,"method":null,"native":false}]} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"key":"whatsapp-772741358651442"} debug: (wab) settings: {"business_account_id":"768174259112863","phone_number":"+39 0833 552789","phone_number_id":"746258708568179","project_id":"6881eba485ec77002d890271","secret":"d9280878-26e5-488f-b136-ea745ff0d4d6","source":"oauth","subscriptionId":"688b6e5dc6459d002d1c0252","token":"JWT eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9.eyJfaWQiOiI1ZmFiYTIyNTRlM2UwZTAwMzQ3MGE4YjkiLCJlbWFpbCI6Imdpb3Zhbm5pLnRyb2lzaXViQGdtYWlsLmNvbSIsImZpcnN0bmFtZSI6Ikdpb3Zhbm5pIiwibGFzdG5hbWUiOiJUcm9pc2kiLCJlbWFpbHZlcmlmaWVkIjp0cnVlLCJpYXQiOjE3NDY3NzY4OTEsImF1ZCI6Imh0dHBzOi8vdGlsZWRlc2suY29tIiwiaXNzIjoiaHR0cHM6Ly90aWxlZGVzay5jb20iLCJzdWIiOiJ1c2VyIiwianRpIjoiNTFmZWIzYTYtZGYyMS00NmRiLWI5MWYtMjcyNjkzMzRiNTY5In0.Ut-yhjn0TKDCM_COzaXgoZdk1R48wwm16LZrN6eQFPhSmY6dvTA6-ECIaKNlUNQ57hcdbteZBANMVCrWVtUkRatqLxx2b5259ZofCXbTC6XWGxmDsCpD5_nfpUjlUwCWXURCZgr2JZ044ZPXbEtrXgdD0iDpCXR70J1OVBGGLWM","verified_name":"Gab-SoftAi","wab_token":"EAANskcQny4cBPMXOlxJMjUIZBvDCnTLmZCTjqgGf5ib9MVO8l7LX7gJdVSpvD9TyeM4Gr8QhL6Cw2hj8fUYPsMRepyeZBdOhEru31dA3nqL0vjanr4ojqGhHXeb7ZATrU1dzBEZA6ZARjKdJqQxLywWuYPWE2De0bZC7MgX4uNh4DVRBdsdaq3DolQXZCF83I3GU","waba_id":"772741358651442"} debug: (wab) message type: debug: (wab) [Translator] whatsapp message: {"from":"393484506627","id":"wamid.HBgMMzkzNDg0NTA2NjI3FQIAEhgUM0E1OTM5NDcwRjcwNzhGRjgyOUEA","text":{"body":"ciao"},"timestamp":"1753971166","type":"text"} verbose: (wab) tiledeskJsonMessage: {"channel":{"name":"whatsapp"},"senderFullname":"Giovanni ...⚽","text":"ciao"} verbose: (wab) Message forwarding event fired debug: (wab) Message forwarding event fired: {"_id":"bb527038-cac3-43d5-89d6-e03e3024efab","attributes":{"whatsappBody":{"entry":[{"changes":[{"field":"messages","value":{"contacts":[{"profile":{"name":"Giovanni 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support-group-6881eba485ec77002d890271-ce2955ac-wab-746258708568179-393484506627 debug: (wab) [TiledeskChannel] tiledeskMessage: {"channel":{"name":"whatsapp"},"senderFullname":"Giovanni ...⚽","text":"ciao"} debug: (wab) [TiledeskChannel] send message response: 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...⚽","status":0,"text":"ciao","type":"text","updatedAt":"2025-07-31T14:12:49.012Z"} error: uncaughtException: Cannot read properties of undefined (reading 'recipient') TypeError: Cannot read properties of undefined (reading 'recipient') at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:962:35 at Layer.handle [as handle_request] (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/layer.js:95:5) at next (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/route.js:144:13) at Route.dispatch (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/route.js:114:3) at Layer.handle [as handle_request] (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/layer.js:95:5) at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/index.js:284:15 at Function.process_params (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/index.js:346:12) at next (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/index.js:280:10) at cors (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/cors/lib/index.js:188:7) at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/cors/lib/index.js:224:17 {"date":"Thu Jul 31 2025 16:12:49 GMT+0200 (Ora legale dell’Europa 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(/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/route.js:144:13)\n at Route.dispatch (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/route.js:114:3)\n at Layer.handle [as handle_request] (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/layer.js:95:5)\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/index.js:284:15\n at Function.process_params (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/index.js:346:12)\n at next (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/index.js:280:10)\n at cors (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/cors/lib/index.js:188:7)\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/cors/lib/index.js:224:17","trace":[{"column":35,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js","function":null,"line":962,"method":null,"native":false},{"column":5,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/layer.js","function":"Layer.handle [as handle_request]","line":95,"method":"handle [as 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{"conversation":{"expiration_timestamp":"1753971247","id":"772b01ab6ce15efbc5b90be448c6d1e9","origin":{"type":"service"}},"id":"wamid.HBgMMzkzNDg0NTA2NjI3FQIAERgSMDM2RkEwMkYxQjE3Rjk4NjlGAA==","pricing":{"billable":false,"category":"service","pricing_model":"PMP","type":"free_customer_service"},"recipient_id":"393484506627","status":"sent","timestamp":"1753971247"} verbose: (wab) update status in sent for message_id wamid.HBgMMzkzNDg0NTA2NjI3FQIAERgSMDM2RkEwMkYxQjE3Rjk4NjlGAA== debug: (wab) getCodeFromStatus result 1 verbose: (wab) Message forwarding event fired debug: (wab) Message forwarding event fired: {"_id":"ffd0fcfd-44df-4667-9ddb-e9e7c72e308b","attributes":{"whatsappBody":{"entry":[{"changes":[{"field":"messages","value":{"messaging_product":"whatsapp","metadata":{"display_phone_number":"390833552789","phone_number_id":"746258708568179"},"statuses":[{"conversation":{"expiration_timestamp":"1753971247","id":"772b01ab6ce15efbc5b90be448c6d1e9","origin":{"type":"service"}},"id":"wamid.HBgMMzkzNDg0NTA2NjI3FQIAERgSMDM2RkEwMkYxQjE3Rjk4NjlGAA==","pricing":{"billable":false,"category":"service","pricing_model":"PMP","type":"free_customer_service"},"recipient_id":"393484506627","status":"sent","timestamp":"1753971247"}]}}],"id":"772741358651442"}],"object":"whatsapp_business_account"}},"createdAt":"2025-07-31T14:16:16.137Z","createdBy":"5faba2254e3e0e003470a8b9","id":"ffd0fcfd-44df-4667-9ddb-e9e7c72e308b","id_project":"6881eba485ec77002d890271","name":"tiledesk.whatsappfw","project_user":"6881eba485ec77002d890273","updatedBy":"5faba2254e3e0e003470a8b9"} debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"key":"whatsapp-772741358651442"} debug: (wab) settings: {"business_account_id":"768174259112863","phone_number":"+39 0833 552789","phone_number_id":"746258708568179","project_id":"6881eba485ec77002d890271","secret":"d9280878-26e5-488f-b136-ea745ff0d4d6","source":"oauth","subscriptionId":"688b6e5dc6459d002d1c0252","token":"JWT eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9.eyJfaWQiOiI1ZmFiYTIyNTRlM2UwZTAwMzQ3MGE4YjkiLCJlbWFpbCI6Imdpb3Zhbm5pLnRyb2lzaXViQGdtYWlsLmNvbSIsImZpcnN0bmFtZSI6Ikdpb3Zhbm5pIiwibGFzdG5hbWUiOiJUcm9pc2kiLCJlbWFpbHZlcmlmaWVkIjp0cnVlLCJpYXQiOjE3NDY3NzY4OTEsImF1ZCI6Imh0dHBzOi8vdGlsZWRlc2suY29tIiwiaXNzIjoiaHR0cHM6Ly90aWxlZGVzay5jb20iLCJzdWIiOiJ1c2VyIiwianRpIjoiNTFmZWIzYTYtZGYyMS00NmRiLWI5MWYtMjcyNjkzMzRiNTY5In0.Ut-yhjn0TKDCM_COzaXgoZdk1R48wwm16LZrN6eQFPhSmY6dvTA6-ECIaKNlUNQ57hcdbteZBANMVCrWVtUkRatqLxx2b5259ZofCXbTC6XWGxmDsCpD5_nfpUjlUwCWXURCZgr2JZ044ZPXbEtrXgdD0iDpCXR70J1OVBGGLWM","verified_name":"Gab-SoftAi","wab_token":"EAANskcQny4cBPMXOlxJMjUIZBvDCnTLmZCTjqgGf5ib9MVO8l7LX7gJdVSpvD9TyeM4Gr8QhL6Cw2hj8fUYPsMRepyeZBdOhEru31dA3nqL0vjanr4ojqGhHXeb7ZATrU1dzBEZA6ZARjKdJqQxLywWuYPWE2De0bZC7MgX4uNh4DVRBdsdaq3DolQXZCF83I3GU","waba_id":"772741358651442"} verbose: (wab) whatsappStatusMessage: {"conversation":{"id":"772b01ab6ce15efbc5b90be448c6d1e9","origin":{"type":"service"}},"id":"wamid.HBgMMzkzNDg0NTA2NjI3FQIAERgSMDM2RkEwMkYxQjE3Rjk4NjlGAA==","pricing":{"billable":false,"category":"service","pricing_model":"PMP","type":"free_customer_service"},"recipient_id":"393484506627","status":"delivered","timestamp":"1753971248"} verbose: (wab) update status in delivered for message_id wamid.HBgMMzkzNDg0NTA2NjI3FQIAERgSMDM2RkEwMkYxQjE3Rjk4NjlGAA== debug: (wab) getCodeFromStatus result 2 verbose: (wab) Message forwarding event fired debug: (wab) Message forwarding event fired: {"_id":"8671e008-0106-42bc-9402-c050d1857f0e","attributes":{"whatsappBody":{"entry":[{"changes":[{"field":"messages","value":{"messaging_product":"whatsapp","metadata":{"display_phone_number":"390833552789","phone_number_id":"746258708568179"},"statuses":[{"conversation":{"id":"772b01ab6ce15efbc5b90be448c6d1e9","origin":{"type":"service"}},"id":"wamid.HBgMMzkzNDg0NTA2NjI3FQIAERgSMDM2RkEwMkYxQjE3Rjk4NjlGAA==","pricing":{"billable":false,"category":"service","pricing_model":"PMP","type":"free_customer_service"},"recipient_id":"393484506627","status":"delivered","timestamp":"1753971248"}]}}],"id":"772741358651442"}],"object":"whatsapp_business_account"}},"createdAt":"2025-07-31T14:16:16.568Z","createdBy":"5faba2254e3e0e003470a8b9","id":"8671e008-0106-42bc-9402-c050d1857f0e","id_project":"6881eba485ec77002d890271","name":"tiledesk.whatsappfw","project_user":"6881eba485ec77002d890273","updatedBy":"5faba2254e3e0e003470a8b9"} debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"key":"whatsapp-772741358651442"} debug: (wab) settings: {"business_account_id":"768174259112863","phone_number":"+39 0833 552789","phone_number_id":"746258708568179","project_id":"6881eba485ec77002d890271","secret":"d9280878-26e5-488f-b136-ea745ff0d4d6","source":"oauth","subscriptionId":"688b6e5dc6459d002d1c0252","token":"JWT eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9.eyJfaWQiOiI1ZmFiYTIyNTRlM2UwZTAwMzQ3MGE4YjkiLCJlbWFpbCI6Imdpb3Zhbm5pLnRyb2lzaXViQGdtYWlsLmNvbSIsImZpcnN0bmFtZSI6Ikdpb3Zhbm5pIiwibGFzdG5hbWUiOiJUcm9pc2kiLCJlbWFpbHZlcmlmaWVkIjp0cnVlLCJpYXQiOjE3NDY3NzY4OTEsImF1ZCI6Imh0dHBzOi8vdGlsZWRlc2suY29tIiwiaXNzIjoiaHR0cHM6Ly90aWxlZGVzay5jb20iLCJzdWIiOiJ1c2VyIiwianRpIjoiNTFmZWIzYTYtZGYyMS00NmRiLWI5MWYtMjcyNjkzMzRiNTY5In0.Ut-yhjn0TKDCM_COzaXgoZdk1R48wwm16LZrN6eQFPhSmY6dvTA6-ECIaKNlUNQ57hcdbteZBANMVCrWVtUkRatqLxx2b5259ZofCXbTC6XWGxmDsCpD5_nfpUjlUwCWXURCZgr2JZ044ZPXbEtrXgdD0iDpCXR70J1OVBGGLWM","verified_name":"Gab-SoftAi","wab_token":"EAANskcQny4cBPMXOlxJMjUIZBvDCnTLmZCTjqgGf5ib9MVO8l7LX7gJdVSpvD9TyeM4Gr8QhL6Cw2hj8fUYPsMRepyeZBdOhEru31dA3nqL0vjanr4ojqGhHXeb7ZATrU1dzBEZA6ZARjKdJqQxLywWuYPWE2De0bZC7MgX4uNh4DVRBdsdaq3DolQXZCF83I3GU","waba_id":"772741358651442"} verbose: (wab) whatsappStatusMessage: {"conversation":{"id":"772b01ab6ce15efbc5b90be448c6d1e9","origin":{"type":"service"}},"id":"wamid.HBgMMzkzNDg0NTA2NjI3FQIAERgSMDM2RkEwMkYxQjE3Rjk4NjlGAA==","pricing":{"billable":false,"category":"service","pricing_model":"PMP","type":"free_customer_service"},"recipient_id":"393484506627","status":"delivered","timestamp":"1753971247"} verbose: (wab) update status in delivered for message_id wamid.HBgMMzkzNDg0NTA2NjI3FQIAERgSMDM2RkEwMkYxQjE3Rjk4NjlGAA== debug: (wab) getCodeFromStatus result 2 verbose: (wab) Message forwarding event fired debug: (wab) Message forwarding event fired: {"_id":"6c38030f-445e-4254-a2bc-65a66e21c08c","attributes":{"whatsappBody":{"entry":[{"changes":[{"field":"messages","value":{"messaging_product":"whatsapp","metadata":{"display_phone_number":"390833552789","phone_number_id":"746258708568179"},"statuses":[{"conversation":{"id":"772b01ab6ce15efbc5b90be448c6d1e9","origin":{"type":"service"}},"id":"wamid.HBgMMzkzNDg0NTA2NjI3FQIAERgSMDM2RkEwMkYxQjE3Rjk4NjlGAA==","pricing":{"billable":false,"category":"service","pricing_model":"PMP","type":"free_customer_service"},"recipient_id":"393484506627","status":"delivered","timestamp":"1753971247"}]}}],"id":"772741358651442"}],"object":"whatsapp_business_account"}},"createdAt":"2025-07-31T14:16:19.354Z","createdBy":"5faba2254e3e0e003470a8b9","id":"6c38030f-445e-4254-a2bc-65a66e21c08c","id_project":"6881eba485ec77002d890271","name":"tiledesk.whatsappfw","project_user":"6881eba485ec77002d890273","updatedBy":"5faba2254e3e0e003470a8b9"} debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: No Doc found! debug: (wab) settings: error: uncaughtException: project_id is not defined ReferenceError: project_id is not defined at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:1186:64 at processTicksAndRejections (node:internal/process/task_queues:96:5) {"date":"Thu Jul 31 2025 16:21:55 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[5.537109375,5.66845703125,7.1875],"uptime":1320516},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36369475,"external":38160762,"heapTotal":35733504,"heapUsed":33142512,"rss":47022080},"pid":44078,"uid":501,"version":"v16.17.0"},"stack":"ReferenceError: project_id is not defined\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:1186:64\n at processTicksAndRejections (node:internal/process/task_queues:96:5)","trace":[{"column":64,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js","function":null,"line":1186,"method":null,"native":false},{"column":5,"file":"node:internal/process/task_queues","function":"processTicksAndRejections","line":96,"method":null,"native":false}]} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"key":"whatsapp-772741358651442"} debug: (wab) settings: {"business_account_id":"768174259112863","phone_number":"+39 0833 552789","phone_number_id":"746258708568179","project_id":"6881eba485ec77002d890271","secret":"d9280878-26e5-488f-b136-ea745ff0d4d6","source":"oauth","subscriptionId":"688b6e5dc6459d002d1c0252","token":"JWT eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9.eyJfaWQiOiI1ZmFiYTIyNTRlM2UwZTAwMzQ3MGE4YjkiLCJlbWFpbCI6Imdpb3Zhbm5pLnRyb2lzaXViQGdtYWlsLmNvbSIsImZpcnN0bmFtZSI6Ikdpb3Zhbm5pIiwibGFzdG5hbWUiOiJUcm9pc2kiLCJlbWFpbHZlcmlmaWVkIjp0cnVlLCJpYXQiOjE3NDY3NzY4OTEsImF1ZCI6Imh0dHBzOi8vdGlsZWRlc2suY29tIiwiaXNzIjoiaHR0cHM6Ly90aWxlZGVzay5jb20iLCJzdWIiOiJ1c2VyIiwianRpIjoiNTFmZWIzYTYtZGYyMS00NmRiLWI5MWYtMjcyNjkzMzRiNTY5In0.Ut-yhjn0TKDCM_COzaXgoZdk1R48wwm16LZrN6eQFPhSmY6dvTA6-ECIaKNlUNQ57hcdbteZBANMVCrWVtUkRatqLxx2b5259ZofCXbTC6XWGxmDsCpD5_nfpUjlUwCWXURCZgr2JZ044ZPXbEtrXgdD0iDpCXR70J1OVBGGLWM","verified_name":"Gab-SoftAi","wab_token":"EAANskcQny4cBPMXOlxJMjUIZBvDCnTLmZCTjqgGf5ib9MVO8l7LX7gJdVSpvD9TyeM4Gr8QhL6Cw2hj8fUYPsMRepyeZBdOhEru31dA3nqL0vjanr4ojqGhHXeb7ZATrU1dzBEZA6ZARjKdJqQxLywWuYPWE2De0bZC7MgX4uNh4DVRBdsdaq3DolQXZCF83I3GU","waba_id":"772741358651442"} verbose: (wab) whatsappStatusMessage: {"id":"wamid.HBgMMzkzNDg0NTA2NjI3FQIAERgSMDM2RkEwMkYxQjE3Rjk4NjlGAA==","recipient_id":"393484506627","status":"read","timestamp":"1753973213"} verbose: (wab) update status in read for message_id wamid.HBgMMzkzNDg0NTA2NjI3FQIAERgSMDM2RkEwMkYxQjE3Rjk4NjlGAA== debug: (wab) getCodeFromStatus result 3 verbose: (wab) Message forwarding event fired debug: (wab) Message forwarding event fired: {"_id":"651173d7-a738-4052-b101-ca907698a341","attributes":{"whatsappBody":{"entry":[{"changes":[{"field":"messages","value":{"messaging_product":"whatsapp","metadata":{"display_phone_number":"390833552789","phone_number_id":"746258708568179"},"statuses":[{"id":"wamid.HBgMMzkzNDg0NTA2NjI3FQIAERgSMDM2RkEwMkYxQjE3Rjk4NjlGAA==","recipient_id":"393484506627","status":"read","timestamp":"1753973213"}]}}],"id":"772741358651442"}],"object":"whatsapp_business_account"}},"createdAt":"2025-07-31T14:46:55.067Z","createdBy":"5faba2254e3e0e003470a8b9","id":"651173d7-a738-4052-b101-ca907698a341","id_project":"6881eba485ec77002d890271","name":"tiledesk.whatsappfw","project_user":"6881eba485ec77002d890273","updatedBy":"5faba2254e3e0e003470a8b9"} debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: No Doc found! debug: (wab) settings: error: uncaughtException: Cannot read properties of null (reading 'project_id') TypeError: Cannot read properties of null (reading 'project_id') at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:1186:73 at runMicrotasks () at processTicksAndRejections (node:internal/process/task_queues:96:5) {"date":"Thu Jul 31 2025 18:17:18 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[3.52783203125,10.60009765625,11.27587890625],"uptime":1327439},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36335295,"external":37564106,"heapTotal":37830656,"heapUsed":34422272,"rss":38256640},"pid":44852,"uid":501,"version":"v16.17.0"},"stack":"TypeError: Cannot read properties of null (reading 'project_id')\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:1186:73\n at runMicrotasks ()\n at processTicksAndRejections (node:internal/process/task_queues:96:5)","trace":[{"column":73,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js","function":null,"line":1186,"method":null,"native":false},{"column":null,"file":null,"function":"runMicrotasks","line":null,"method":null,"native":false},{"column":5,"file":"node:internal/process/task_queues","function":"processTicksAndRejections","line":96,"method":null,"native":false}]} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab) Missing CONFIGURATION_ID parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: No Doc found! debug: (wab) settings: error: uncaughtException: Cannot read properties of null (reading 'project_id') TypeError: Cannot read properties of null (reading 'project_id') at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:921:73 at processTicksAndRejections (node:internal/process/task_queues:96:5) {"date":"Thu Jul 31 2025 18:40:32 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[7.54150390625,8.7255859375,9.82373046875],"uptime":1328833},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36274328,"external":37389365,"heapTotal":35209216,"heapUsed":31713544,"rss":51150848},"pid":47809,"uid":501,"version":"v16.17.0"},"stack":"TypeError: Cannot read properties of null (reading 'project_id')\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:921:73\n at processTicksAndRejections (node:internal/process/task_queues:96:5)","trace":[{"column":73,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js","function":null,"line":921,"method":null,"native":false},{"column":5,"file":"node:internal/process/task_queues","function":"processTicksAndRejections","line":96,"method":null,"native":false}]} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab) Missing CONFIGURATION_ID parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab) Missing CONFIGURATION_ID parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab) Missing CONFIGURATION_ID parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) Missing FB_APP_ID parameter info: (wab) Missing FB_APP_SECRET parameter info: (wab) Missing CONFIGURATION_ID parameter info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: No Doc found! debug: (wab) settings: error: uncaughtException: Cannot read properties of null (reading 'project_id') TypeError: Cannot read properties of null (reading 'project_id') at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:925:73 at processTicksAndRejections (node:internal/process/task_queues:96:5) {"date":"Thu Jul 31 2025 19:03:16 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[60.04736328125,43.4443359375,25.18310546875],"uptime":1330197},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36303110,"external":37523773,"heapTotal":35733504,"heapUsed":32252848,"rss":42123264},"pid":48138,"uid":501,"version":"v16.17.0"},"stack":"TypeError: Cannot read properties of null (reading 'project_id')\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:925:73\n at processTicksAndRejections (node:internal/process/task_queues:96:5)","trace":[{"column":73,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js","function":null,"line":925,"method":null,"native":false},{"column":5,"file":"node:internal/process/task_queues","function":"processTicksAndRejections","line":96,"method":null,"native":false}]} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: No Doc found! debug: (wab) settings: warn: (wab) settings not found for waba: 107050042390257 warn: (wab) settings not found for request: {"entry":[{"changes":[{"field":"messages","value":{"contacts":[{"profile":{"name":"Giovanni ...⚽"},"wa_id":"393484506627"}],"messages":[{"from":"393484506627","id":"wamid.HBgMMzkzNDg0NTA2NjI3FQIAEhgUM0E2MEUxQTY3MzdEQTFBODEwQkEA","text":{"body":"Ciao"},"timestamp":"1754034503","type":"text"}],"messaging_product":"whatsapp","metadata":{"display_phone_number":"393201352964","phone_number_id":"109639215462567"}}}],"id":"107050042390257"}],"object":"whatsapp_business_account"} debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: No Doc found! debug: (wab) settings: warn: (wab) settings not found for waba: 102060005944594 warn: (wab) settings not found for request: {"entry":[{"changes":[{"field":"messages","value":{"contacts":[{"profile":{"name":"Young Engineers Miraflores"},"wa_id":"51966488014"}],"messages":[{"from":"51966488014","id":"wamid.HBgLNTE5NjY0ODgwMTQVAgASGBQzRjlGRkU4QkJGQzMwRDNFQUI1OAA=","text":{"body":"Hola!"},"timestamp":"1753991699","type":"text"}],"messaging_product":"whatsapp","metadata":{"display_phone_number":"390836308794","phone_number_id":"110894941712700"}}}],"id":"102060005944594"}],"object":"whatsapp_business_account"} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected verbose: (wab) Verify the webhook... debug: (wab) req.query: [object Object] verbose: (wab) Webhook verified debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Connect Redis Error Error: Redis connection to redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com:19030 failed - getaddrinfo ENOTFOUND redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com info: (wab) Connect Redis Error Error: Redis connection to redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com:19030 failed - getaddrinfo ENOTFOUND redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com info: (wab) Connect Redis Error Error: Redis connection to redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com:19030 failed - getaddrinfo ENOTFOUND redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com info: (wab) Connect Redis Error Error: Redis connection to redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com:19030 failed - getaddrinfo ENOTFOUND redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com info: (wab) Connect Redis Error Error: Redis connection to redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com:19030 failed - getaddrinfo ENOTFOUND redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com info: (wab) Connect Redis Error Error: Redis connection to redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com:19030 failed - getaddrinfo ENOTFOUND redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com info: (wab) Connect Redis Error Error: Redis connection to redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com:19030 failed - getaddrinfo ENOTFOUND redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Connect Redis Error Error: Redis connection to redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com:19030 failed - getaddrinfo ENOTFOUND redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com info: (wab) Connect Redis Error Error: Redis connection to redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com:19030 failed - getaddrinfo ENOTFOUND redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com info: (wab) Connect Redis Error Error: Redis connection to redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com:19030 failed - getaddrinfo ENOTFOUND redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com info: (wab) Connect Redis Error Error: Redis connection to redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com:19030 failed - getaddrinfo ENOTFOUND redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com info: (wab) Connect Redis Error Error: Redis connection to redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com:19030 failed - getaddrinfo ENOTFOUND redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} info: (wab) Redis ready! debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} error: uncaughtException: rest is not defined ReferenceError: rest is not defined at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:245:25 at Layer.handle [as handle_request] (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/layer.js:95:5) at next (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/route.js:144:13) at Route.dispatch (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/route.js:114:3) at Layer.handle [as handle_request] (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/layer.js:95:5) at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/index.js:284:15 at Function.process_params (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/index.js:346:12) at next (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/index.js:280:10) at cors (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/cors/lib/index.js:188:7) at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/cors/lib/index.js:224:17 {"date":"Fri Aug 01 2025 17:03:04 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[3.431640625,6.31396484375,7.09130859375],"uptime":1409385},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36360430,"external":45625796,"heapTotal":73220096,"heapUsed":39552248,"rss":49889280},"pid":74577,"uid":501,"version":"v16.17.0"},"stack":"ReferenceError: rest is not defined\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:245:25\n at Layer.handle [as handle_request] (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/layer.js:95:5)\n at next (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/route.js:144:13)\n at Route.dispatch (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/route.js:114:3)\n at Layer.handle [as handle_request] (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/layer.js:95:5)\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/index.js:284:15\n at Function.process_params (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/index.js:346:12)\n at next (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/index.js:280:10)\n at cors (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/cors/lib/index.js:188:7)\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/cors/lib/index.js:224:17","trace":[{"column":25,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js","function":null,"line":245,"method":null,"native":false},{"column":5,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/layer.js","function":"Layer.handle [as handle_request]","line":95,"method":"handle [as handle_request]","native":false},{"column":13,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/route.js","function":"next","line":144,"method":null,"native":false},{"column":3,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/route.js","function":"Route.dispatch","line":114,"method":"dispatch","native":false},{"column":5,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/layer.js","function":"Layer.handle [as handle_request]","line":95,"method":"handle [as handle_request]","native":false},{"column":15,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/index.js","function":null,"line":284,"method":null,"native":false},{"column":12,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/index.js","function":"Function.process_params","line":346,"method":"process_params","native":false},{"column":10,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/index.js","function":"next","line":280,"method":null,"native":false},{"column":7,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/cors/lib/index.js","function":"cors","line":188,"method":null,"native":false},{"column":17,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/cors/lib/index.js","function":null,"line":224,"method":null,"native":false}]} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"key":"whatsapp-772741358651442"} debug: (wab) settings: {"business_account_id":"768174259112863","phone_number":"+39 0833 552789","phone_number_id":"746258708568179","project_id":"6881eba485ec77002d890271","secret":"d9280878-26e5-488f-b136-ea745ff0d4d6","source":"oauth","subscriptionId":"688b6e5dc6459d002d1c0252","token":"JWT eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9.eyJfaWQiOiI1ZmFiYTIyNTRlM2UwZTAwMzQ3MGE4YjkiLCJlbWFpbCI6Imdpb3Zhbm5pLnRyb2lzaXViQGdtYWlsLmNvbSIsImZpcnN0bmFtZSI6Ikdpb3Zhbm5pIiwibGFzdG5hbWUiOiJUcm9pc2kiLCJlbWFpbHZlcmlmaWVkIjp0cnVlLCJpYXQiOjE3NDY3NzY4OTEsImF1ZCI6Imh0dHBzOi8vdGlsZWRlc2suY29tIiwiaXNzIjoiaHR0cHM6Ly90aWxlZGVzay5jb20iLCJzdWIiOiJ1c2VyIiwianRpIjoiNTFmZWIzYTYtZGYyMS00NmRiLWI5MWYtMjcyNjkzMzRiNTY5In0.Ut-yhjn0TKDCM_COzaXgoZdk1R48wwm16LZrN6eQFPhSmY6dvTA6-ECIaKNlUNQ57hcdbteZBANMVCrWVtUkRatqLxx2b5259ZofCXbTC6XWGxmDsCpD5_nfpUjlUwCWXURCZgr2JZ044ZPXbEtrXgdD0iDpCXR70J1OVBGGLWM","verified_name":"Gab-SoftAi","wab_token":"EAANskcQny4cBPMXOlxJMjUIZBvDCnTLmZCTjqgGf5ib9MVO8l7LX7gJdVSpvD9TyeM4Gr8QhL6Cw2hj8fUYPsMRepyeZBdOhEru31dA3nqL0vjanr4ojqGhHXeb7ZATrU1dzBEZA6ZARjKdJqQxLywWuYPWE2De0bZC7MgX4uNh4DVRBdsdaq3DolQXZCF83I3GU","waba_id":"772741358651442"} debug: (wab) message type: debug: (wab) [Translator] whatsapp message: {"from":"393484506627","id":"wamid.HBgMMzkzNDg0NTA2NjI3FQIAEhgUM0E0QTZFQkVERTJFOTgyOUQ3MTgA","text":{"body":"Ciao"},"timestamp":"1754061237","type":"text"} verbose: (wab) tiledeskJsonMessage: {"channel":{"name":"whatsapp"},"senderFullname":"Giovanni ...⚽","text":"Ciao"} verbose: (wab) Message forwarding event fired debug: (wab) Message forwarding event fired: {"_id":"a707c8c9-216b-4977-81a3-978253fee373","attributes":{"whatsappBody":{"entry":[{"changes":[{"field":"messages","value":{"contacts":[{"profile":{"name":"Giovanni ...⚽"},"wa_id":"393484506627"}],"messages":[{"from":"393484506627","id":"wamid.HBgMMzkzNDg0NTA2NjI3FQIAEhgUM0E0QTZFQkVERTJFOTgyOUQ3MTgA","text":{"body":"Ciao"},"timestamp":"1754061237","type":"text"}],"messaging_product":"whatsapp","metadata":{"display_phone_number":"390833552789","phone_number_id":"746258708568179"}}}],"id":"772741358651442"}],"object":"whatsapp_business_account"}},"createdAt":"2025-08-01T15:13:58.850Z","createdBy":"5faba2254e3e0e003470a8b9","id":"a707c8c9-216b-4977-81a3-978253fee373","id_project":"6881eba485ec77002d890271","name":"tiledesk.whatsappfw","project_user":"6881eba485ec77002d890273","updatedBy":"5faba2254e3e0e003470a8b9"} debug: (wab) [TiledeskChannel] get request response: {"count":1,"perPage":40,"requests":[{"__v":0,"_id":"688b753dc6459d002d1c0525","assigned_at":"2025-07-31T13:53:01.439Z","channel":{"name":"whatsapp"},"channelOutbound":{"name":"chat21"},"createdAt":"2025-07-31T13:53:01.311Z","createdBy":"wab-393484506627","department":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"first_response_at":"2025-07-31T14:14:05.870Z","first_text":"Ciao","followers":[],"hasBot":false,"id":"688b753dc6459d002d1c0525","id_project":"6881eba485ec77002d890271","lead":{"__v":0,"_id":"688b753dc6459d002d1c051e","createdAt":"2025-07-31T13:53:01.214Z","createdBy":"system","fullname":"Giovanni ...⚽","id_project":"6881eba485ec77002d890271","lead_id":"wab-393484506627","status":100,"tags":[],"updatedAt":"2025-07-31T13:53:01.214Z"},"notes":[],"participants":["5faba2254e3e0e003470a8b9"],"participantsAgents":["5faba2254e3e0e003470a8b9"],"participantsBots":[],"participatingAgents":[{"__v":0,"_id":"5faba2254e3e0e003470a8b9","createdAt":"2020-11-11T08:34:45.677Z","email":"giovanni.troisiub@gmail.com","emailverified":true,"firstname":"Giovanni","lastname":"Troisi","public_email":"giovanni.troisi@public.com","status":100,"updatedAt":"2024-10-15T10:48:42.436Z"}],"participatingBots":[],"preflight":false,"priority":"medium","request_id":"support-group-6881eba485ec77002d890271-ce2955ac-wab-746258708568179-393484506627","requester":{"__v":0,"_id":"688b753cc6459d002d1c0505","createdAt":"2025-07-31T13:53:00.418Z","createdBy":"wab-393484506627","id":"688b753cc6459d002d1c0505","id_project":"6881eba485ec77002d890271","isAuthenticated":true,"last_login_at":"2025-07-30T17:08:18.812Z","number_assigned_requests":0,"permissions":[],"role":"user","roleType":2,"status":"active","tags":[],"trashed":false,"updatedAt":"2025-07-31T13:53:00.418Z","user_available":true,"uuid_user":"wab-393484506627"},"requester_id":"688b753dc6459d002d1c051e","smartAssignment":true,"snapshot":{"availableAgentsCount":1,"department":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"lead":{"__v":0,"_id":"688b753dc6459d002d1c051e","createdAt":"2025-07-31T13:53:01.214Z","createdBy":"system","fullname":"Giovanni ...⚽","id_project":"6881eba485ec77002d890271","lead_id":"wab-393484506627","status":100,"tags":[],"updatedAt":"2025-07-31T13:53:01.214Z"},"requester":{"__v":0,"_id":"688b753cc6459d002d1c0505","createdAt":"2025-07-31T13:53:00.418Z","createdBy":"wab-393484506627","id":"688b753cc6459d002d1c0505","id_project":"6881eba485ec77002d890271","isAuthenticated":true,"last_login_at":"2025-07-30T17:08:18.812Z","number_assigned_requests":0,"permissions":[],"role":"user","roleType":2,"status":"active","tags":[],"trashed":false,"updatedAt":"2025-07-31T13:53:00.418Z","user_available":true,"uuid_user":"wab-393484506627"}},"status":200,"tags":[],"ticket_id":1,"updatedAt":"2025-07-31T14:14:05.873Z","waiting_time":1264559}]} debug: (wab) [TiledeskChannel] Old request_id: support-group-6881eba485ec77002d890271-ce2955ac-wab-746258708568179-393484506627 debug: (wab) [TiledeskChannel] tiledeskMessage: {"channel":{"name":"whatsapp"},"senderFullname":"Giovanni ...⚽","text":"Ciao"} debug: (wab) [TiledeskChannel] send message response: {"__v":0,"_id":"688cd9b7ba25d7002ef9fbad","channel":{"name":"whatsapp"},"channel_type":"group","createdAt":"2025-08-01T15:13:59.605Z","createdBy":"wab-393484506627","id_project":"6881eba485ec77002d890271","recipient":"support-group-6881eba485ec77002d890271-ce2955ac-wab-746258708568179-393484506627","request":{"__v":0,"_id":"688b753dc6459d002d1c0525","assigned_at":"2025-07-31T13:53:01.439Z","channel":{"name":"whatsapp"},"channelOutbound":{"name":"chat21"},"createdAt":"2025-07-31T13:53:01.311Z","createdBy":"wab-393484506627","department":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default 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eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9.eyJfaWQiOiI1ZmFiYTIyNTRlM2UwZTAwMzQ3MGE4YjkiLCJlbWFpbCI6Imdpb3Zhbm5pLnRyb2lzaXViQGdtYWlsLmNvbSIsImZpcnN0bmFtZSI6Ikdpb3Zhbm5pIiwibGFzdG5hbWUiOiJUcm9pc2kiLCJlbWFpbHZlcmlmaWVkIjp0cnVlLCJpYXQiOjE3NDY3NzY4OTEsImF1ZCI6Imh0dHBzOi8vdGlsZWRlc2suY29tIiwiaXNzIjoiaHR0cHM6Ly90aWxlZGVzay5jb20iLCJzdWIiOiJ1c2VyIiwianRpIjoiNTFmZWIzYTYtZGYyMS00NmRiLWI5MWYtMjcyNjkzMzRiNTY5In0.Ut-yhjn0TKDCM_COzaXgoZdk1R48wwm16LZrN6eQFPhSmY6dvTA6-ECIaKNlUNQ57hcdbteZBANMVCrWVtUkRatqLxx2b5259ZofCXbTC6XWGxmDsCpD5_nfpUjlUwCWXURCZgr2JZ044ZPXbEtrXgdD0iDpCXR70J1OVBGGLWM","verified_name":"Gab-SoftAi","wab_token":"EAANskcQny4cBPMXOlxJMjUIZBvDCnTLmZCTjqgGf5ib9MVO8l7LX7gJdVSpvD9TyeM4Gr8QhL6Cw2hj8fUYPsMRepyeZBdOhEru31dA3nqL0vjanr4ojqGhHXeb7ZATrU1dzBEZA6ZARjKdJqQxLywWuYPWE2De0bZC7MgX4uNh4DVRBdsdaq3DolQXZCF83I3GU","waba_id":"772741358651442"} verbose: (wab) whatsappStatusMessage: {"conversation":{"expiration_timestamp":"1754061271","id":"20c201e0a27f2484afb349ebee94753e","origin":{"type":"service"}},"id":"wamid.HBgMMzkzNDg0NTA2NjI3FQIAERgSQjQwNjA5QkMzRTk3NTMwOTg0AA==","pricing":{"billable":false,"category":"service","pricing_model":"PMP","type":"free_customer_service"},"recipient_id":"393484506627","status":"sent","timestamp":"1754061271"} verbose: (wab) update status in sent for message_id wamid.HBgMMzkzNDg0NTA2NjI3FQIAERgSQjQwNjA5QkMzRTk3NTMwOTg0AA== debug: (wab) getCodeFromStatus result 1 verbose: (wab) Message forwarding event fired debug: (wab) Message forwarding event fired: {"_id":"8ca80b30-8b41-484f-a7ca-7509c82d10e3","attributes":{"whatsappBody":{"entry":[{"changes":[{"field":"messages","value":{"messaging_product":"whatsapp","metadata":{"display_phone_number":"390833552789","phone_number_id":"746258708568179"},"statuses":[{"conversation":{"expiration_timestamp":"1754061271","id":"20c201e0a27f2484afb349ebee94753e","origin":{"type":"service"}},"id":"wamid.HBgMMzkzNDg0NTA2NjI3FQIAERgSQjQwNjA5QkMzRTk3NTMwOTg0AA==","pricing":{"billable":false,"category":"service","pricing_model":"PMP","type":"free_customer_service"},"recipient_id":"393484506627","status":"sent","timestamp":"1754061271"}]}}],"id":"772741358651442"}],"object":"whatsapp_business_account"}},"createdAt":"2025-08-01T15:14:32.763Z","createdBy":"5faba2254e3e0e003470a8b9","id":"8ca80b30-8b41-484f-a7ca-7509c82d10e3","id_project":"6881eba485ec77002d890271","name":"tiledesk.whatsappfw","project_user":"6881eba485ec77002d890273","updatedBy":"5faba2254e3e0e003470a8b9"} debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"key":"whatsapp-772741358651442"} debug: (wab) settings: {"business_account_id":"768174259112863","phone_number":"+39 0833 552789","phone_number_id":"746258708568179","project_id":"6881eba485ec77002d890271","secret":"d9280878-26e5-488f-b136-ea745ff0d4d6","source":"oauth","subscriptionId":"688b6e5dc6459d002d1c0252","token":"JWT eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9.eyJfaWQiOiI1ZmFiYTIyNTRlM2UwZTAwMzQ3MGE4YjkiLCJlbWFpbCI6Imdpb3Zhbm5pLnRyb2lzaXViQGdtYWlsLmNvbSIsImZpcnN0bmFtZSI6Ikdpb3Zhbm5pIiwibGFzdG5hbWUiOiJUcm9pc2kiLCJlbWFpbHZlcmlmaWVkIjp0cnVlLCJpYXQiOjE3NDY3NzY4OTEsImF1ZCI6Imh0dHBzOi8vdGlsZWRlc2suY29tIiwiaXNzIjoiaHR0cHM6Ly90aWxlZGVzay5jb20iLCJzdWIiOiJ1c2VyIiwianRpIjoiNTFmZWIzYTYtZGYyMS00NmRiLWI5MWYtMjcyNjkzMzRiNTY5In0.Ut-yhjn0TKDCM_COzaXgoZdk1R48wwm16LZrN6eQFPhSmY6dvTA6-ECIaKNlUNQ57hcdbteZBANMVCrWVtUkRatqLxx2b5259ZofCXbTC6XWGxmDsCpD5_nfpUjlUwCWXURCZgr2JZ044ZPXbEtrXgdD0iDpCXR70J1OVBGGLWM","verified_name":"Gab-SoftAi","wab_token":"EAANskcQny4cBPMXOlxJMjUIZBvDCnTLmZCTjqgGf5ib9MVO8l7LX7gJdVSpvD9TyeM4Gr8QhL6Cw2hj8fUYPsMRepyeZBdOhEru31dA3nqL0vjanr4ojqGhHXeb7ZATrU1dzBEZA6ZARjKdJqQxLywWuYPWE2De0bZC7MgX4uNh4DVRBdsdaq3DolQXZCF83I3GU","waba_id":"772741358651442"} verbose: (wab) whatsappStatusMessage: {"conversation":{"id":"20c201e0a27f2484afb349ebee94753e","origin":{"type":"service"}},"id":"wamid.HBgMMzkzNDg0NTA2NjI3FQIAERgSQjQwNjA5QkMzRTk3NTMwOTg0AA==","pricing":{"billable":false,"category":"service","pricing_model":"PMP","type":"free_customer_service"},"recipient_id":"393484506627","status":"delivered","timestamp":"1754061272"} verbose: (wab) update status in delivered for message_id wamid.HBgMMzkzNDg0NTA2NjI3FQIAERgSQjQwNjA5QkMzRTk3NTMwOTg0AA== debug: (wab) getCodeFromStatus result 2 verbose: (wab) Message forwarding event fired debug: (wab) Message forwarding event fired: {"_id":"9e71ab37-9fa0-41be-a021-c0f1432d1fbf","attributes":{"whatsappBody":{"entry":[{"changes":[{"field":"messages","value":{"messaging_product":"whatsapp","metadata":{"display_phone_number":"390833552789","phone_number_id":"746258708568179"},"statuses":[{"conversation":{"id":"20c201e0a27f2484afb349ebee94753e","origin":{"type":"service"}},"id":"wamid.HBgMMzkzNDg0NTA2NjI3FQIAERgSQjQwNjA5QkMzRTk3NTMwOTg0AA==","pricing":{"billable":false,"category":"service","pricing_model":"PMP","type":"free_customer_service"},"recipient_id":"393484506627","status":"delivered","timestamp":"1754061272"}]}}],"id":"772741358651442"}],"object":"whatsapp_business_account"}},"createdAt":"2025-08-01T15:14:34.622Z","createdBy":"5faba2254e3e0e003470a8b9","id":"9e71ab37-9fa0-41be-a021-c0f1432d1fbf","id_project":"6881eba485ec77002d890271","name":"tiledesk.whatsappfw","project_user":"6881eba485ec77002d890273","updatedBy":"5faba2254e3e0e003470a8b9"} debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://eed315bdfb44.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. debug: KV_COLLECTION: kvstore info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected verbose: (wab) Verify the webhook... debug: (wab) req.query: [object Object] verbose: (wab) Webhook verified verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} verbose: (wab) /configure debug: Searching on [object Object] debug: Searching on Collection kvstore verbose: Doc found with query: {"project_id":"6881eba485ec77002d890271"} debug: (wab) [TiledeskChannel] get departments response.data: {"0":{"__v":0,"_id":"6881eba485ec77002d890275","createdAt":"2025-07-24T08:15:32.156Z","createdBy":"5faba2254e3e0e003470a8b9","default":true,"hasBot":false,"id":"6881eba485ec77002d890275","id_project":"6881eba485ec77002d890271","name":"Default Department","routing":"assigned","status":1,"tags":[],"updatedAt":"2025-07-24T08:15:32.156Z"},"1":{"__v":0,"_id":"688b21c3c6459d002d1bf7e7","createdAt":"2025-07-31T07:56:51.887Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21c3c6459d002d1bf7e7","id_project":"6881eba485ec77002d890271","name":"Test Dep 1","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:56:55.389Z"},"2":{"__v":0,"_id":"688b21dac6459d002d1bf808","createdAt":"2025-07-31T07:57:14.322Z","createdBy":"5faba2254e3e0e003470a8b9","default":false,"hasBot":false,"id":"688b21dac6459d002d1bf808","id_project":"6881eba485ec77002d890271","name":"Whatsapp Dep","routing":"assigned","status":0,"tags":[],"updatedAt":"2025-07-31T07:57:16.962Z"}} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. error: (wab) onboarding error: Request failed with status code 400 {"code":"ERR_BAD_REQUEST","config":{"data":"{\"params\":{\"pin\":\"123456\",\"access_token\":\"EAANskcQny4cBPJpUg6LAQAQ9ZAMgznibYB1yEKUHiRqKYix4rhrHj9zHHpVn5TplKnfOvBX8EdVuZB4pp96AF9QEI1FZCruI3L9HDgipMkZBEyA2BheInQZBUx3qcVv2xMyPbkOworJdO87cTUXZClbJMYuNd385uOom5gGlyN6IWldDR5GjtsLjsCR20w\"},\"body\":{}}","env":{},"headers":{"Accept":"application/json, text/plain, */*","Content-Length":246,"Content-Type":"application/json","User-Agent":"axios/0.27.2"},"maxBodyLength":-1,"maxContentLength":-1,"method":"post","timeout":0,"transformRequest":[null],"transformResponse":[null],"transitional":{"clarifyTimeoutError":false,"forcedJSONParsing":true,"silentJSONParsing":true},"url":"https://graph.facebook.com/v23.0/652188427987572/register","xsrfCookieName":"XSRF-TOKEN","xsrfHeaderName":"X-XSRF-TOKEN"},"name":"AxiosError","request":{"_closed":false,"_contentLength":null,"_defaultKeepAlive":true,"_ended":true,"_events":{},"_eventsCount":7,"_hasBody":true,"_header":"POST /v23.0/652188427987572/register HTTP/1.1\r\nAccept: application/json, text/plain, */*\r\nContent-Type: application/json\r\nUser-Agent: axios/0.27.2\r\nContent-Length: 246\r\nHost: graph.facebook.com\r\nConnection: close\r\n\r\n","_headerSent":true,"_keepAliveTimeout":0,"_last":true,"_redirectable":{"_currentRequest":"[Circular]","_currentUrl":"https://graph.facebook.com/v23.0/652188427987572/register","_ended":true,"_ending":true,"_events":{},"_eventsCount":3,"_options":{"agents":{},"headers":{"Accept":"application/json, text/plain, */*","Content-Length":246,"Content-Type":"application/json","User-Agent":"axios/0.27.2"},"hostname":"graph.facebook.com","maxBodyLength":10485760,"maxRedirects":21,"method":"POST","nativeProtocols":{"http:":{"METHODS":["ACL","BIND","CHECKOUT","CONNECT","COPY","DELETE","GET","HEAD","LINK","LOCK","M-SEARCH","MERGE","MKACTIVITY","MKCALENDAR","MKCOL","MOVE","NOTIFY","OPTIONS","PATCH","POST","PROPFIND","PROPPATCH","PURGE","PUT","REBIND","REPORT","SEARCH","SOURCE","SUBSCRIBE","TRACE","UNBIND","UNLINK","UNLOCK","UNSUBSCRIBE"],"STATUS_CODES":{"100":"Continue","101":"Switching Protocols","102":"Processing","103":"Early Hints","200":"OK","201":"Created","202":"Accepted","203":"Non-Authoritative Information","204":"No Content","205":"Reset Content","206":"Partial Content","207":"Multi-Status","208":"Already Reported","226":"IM Used","300":"Multiple Choices","301":"Moved Permanently","302":"Found","303":"See Other","304":"Not Modified","305":"Use Proxy","307":"Temporary Redirect","308":"Permanent 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Request"}} error: uncaughtException: Cannot set headers after they are sent to the client Error [ERR_HTTP_HEADERS_SENT]: Cannot set headers after they are sent to the client at new NodeError (node:internal/errors:387:5) at ServerResponse.setHeader (node:_http_outgoing:603:11) at ServerResponse.header (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:794:10) at ServerResponse.send (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:174:12) at ServerResponse.json (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:278:15) at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:235:21 at processTicksAndRejections (node:internal/process/task_queues:96:5) {"date":"Mon Aug 04 2025 09:56:23 GMT+0200 (Ora legale dell’Europa 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NodeError","line":387,"method":null,"native":false},{"column":11,"file":"node:_http_outgoing","function":"ServerResponse.setHeader","line":603,"method":"setHeader","native":false},{"column":10,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js","function":"ServerResponse.header","line":794,"method":"header","native":false},{"column":12,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js","function":"ServerResponse.send","line":174,"method":"send","native":false},{"column":15,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js","function":"ServerResponse.json","line":278,"method":"json","native":false},{"column":21,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js","function":null,"line":235,"method":null,"native":false},{"column":5,"file":"node:internal/process/task_queues","function":"processTicksAndRejections","line":96,"method":null,"native":false}]} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. error: (wab) onboarding error: {"error":{"code":100,"fbtrace_id":"AmGcTXLMA2TJ1zqFKbPq65y","message":"(#100) The parameter messaging_product is required.","type":"OAuthException"}} error: uncaughtException: Cannot set headers after they are sent to the client Error [ERR_HTTP_HEADERS_SENT]: Cannot set headers after they are sent to the client at new NodeError (node:internal/errors:387:5) at ServerResponse.setHeader (node:_http_outgoing:603:11) at ServerResponse.header (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:794:10) at ServerResponse.send (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:174:12) at ServerResponse.json (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:278:15) at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:236:21 at runMicrotasks () at processTicksAndRejections (node:internal/process/task_queues:96:5) {"date":"Mon Aug 04 2025 10:23:13 GMT+0200 (Ora legale dell’Europa centrale)","error":{"code":"ERR_HTTP_HEADERS_SENT"},"exception":true,"os":{"loadavg":[1.12890625,1.259765625,2.7353515625],"uptime":2596},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36469623,"external":37466644,"heapTotal":37306368,"heapUsed":34940272,"rss":85606400},"pid":4646,"uid":501,"version":"v16.17.0"},"stack":"Error [ERR_HTTP_HEADERS_SENT]: Cannot set headers after they are sent to the client\n at new NodeError (node:internal/errors:387:5)\n at ServerResponse.setHeader (node:_http_outgoing:603:11)\n at ServerResponse.header (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:794:10)\n at ServerResponse.send (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:174:12)\n at ServerResponse.json (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:278:15)\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:236:21\n at runMicrotasks ()\n at processTicksAndRejections (node:internal/process/task_queues:96:5)","trace":[{"column":5,"file":"node:internal/errors","function":"new NodeError","line":387,"method":null,"native":false},{"column":11,"file":"node:_http_outgoing","function":"ServerResponse.setHeader","line":603,"method":"setHeader","native":false},{"column":10,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js","function":"ServerResponse.header","line":794,"method":"header","native":false},{"column":12,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js","function":"ServerResponse.send","line":174,"method":"send","native":false},{"column":15,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js","function":"ServerResponse.json","line":278,"method":"json","native":false},{"column":21,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js","function":null,"line":236,"method":null,"native":false},{"column":null,"file":null,"function":"runMicrotasks","line":null,"method":null,"native":false},{"column":5,"file":"node:internal/process/task_queues","function":"processTicksAndRejections","line":96,"method":null,"native":false}]} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. error: (wab) onboarding finalizing error: {"error":{"code":100,"fbtrace_id":"A0i-vopJDL1n-ctwRKQs8Ns","message":"(#100) The parameter messaging_product is required.","type":"OAuthException"}} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected error: (wab) onboarding finalizing error: {"error":{"code":100,"fbtrace_id":"A6Bfh0Hc15o-WVCMjlV--i5","message":"(#100) The parameter messaging_product is required.","type":"OAuthException"}} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. error: (wab) onboarding finalizing error: {"error":{"code":100,"fbtrace_id":"ACeA0T4kLJeIhivOXOuqPRk","message":"(#100) The parameter messaging_product is required.","type":"OAuthException"}} warn: (wab) settings not found for waba: 102060005944594 warn: (wab) settings not found for request: {"entry":[{"changes":[{"field":"messages","value":{"contacts":[{"profile":{"name":"Dr. Rayon"},"wa_id":"5215566829114"}],"messages":[{"from":"5215566829114","id":"wamid.HBgNNTIxNTU2NjgyOTExNBUCABIYFDNBRTQxOThFQjZEODEzMDVDMEU4AA==","text":{"body":"#td42e35ed1 Send me to start testing your bot"},"timestamp":"1754088417","type":"text"}],"messaging_product":"whatsapp","metadata":{"display_phone_number":"390836308794","phone_number_id":"110894941712700"}}}],"id":"102060005944594"}],"object":"whatsapp_business_account"} warn: (wab) settings not found for waba: 102060005944594 warn: (wab) settings not found for request: {"entry":[{"changes":[{"field":"messages","value":{"contacts":[{"profile":{"name":"Mike"},"wa_id":"554788021973"}],"messages":[{"from":"554788021973","id":"wamid.HBgMNTU0Nzg4MDIxOTczFQIAEhgUM0ZEMTk1MUVFNUQ4QkUyRkMxNjUA","text":{"body":"#td856a5c60 Send me to start testing your bot"},"timestamp":"1754237797","type":"text"}],"messaging_product":"whatsapp","metadata":{"display_phone_number":"390836308794","phone_number_id":"110894941712700"}}}],"id":"102060005944594"}],"object":"whatsapp_business_account"} error: (wab) onboarding finalizing error: {"error":{"code":100,"fbtrace_id":"AiLLwwAlCPZJvYmJdZYRYMs","message":"(#100) The parameter messaging_product is required.","type":"OAuthException"}} warn: (wab) settings not found for waba: 102060005944594 warn: (wab) settings not found for request: {"entry":[{"changes":[{"field":"messages","value":{"contacts":[{"profile":{"name":"Joanakin"},"wa_id":"447599669945"}],"messages":[{"from":"447599669945","id":"wamid.HBgMNDQ3NTk5NjY5OTQ1FQIAEhgUM0FDMkJERUU2QkIwOUExMDdCNUUA","text":{"body":"#tdcdf0d14c Send me to start testing your bot"},"timestamp":"1753971712","type":"text"}],"messaging_product":"whatsapp","metadata":{"display_phone_number":"390836308794","phone_number_id":"110894941712700"}}}],"id":"102060005944594"}],"object":"whatsapp_business_account"} warn: (wab) settings not found for waba: 102060005944594 warn: (wab) settings not found for request: {"entry":[{"changes":[{"field":"messages","value":{"contacts":[{"profile":{"name":"Young Engineers Miraflores"},"wa_id":"51966488014"}],"messages":[{"from":"51966488014","id":"wamid.HBgLNTE5NjY0ODgwMTQVAgASGBQzRjk1M0IzMjQ5RjFDM0UwRkYzMQA=","text":{"body":"#tdd1cd49ce Send me to start testing your bot"},"timestamp":"1753991730","type":"text"}],"messaging_product":"whatsapp","metadata":{"display_phone_number":"390836308794","phone_number_id":"110894941712700"}}}],"id":"102060005944594"}],"object":"whatsapp_business_account"} info: (wab) Connect Redis Error Error: Redis connection to redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com:19030 failed - read ETIMEDOUT info: (wab) Redis ready! info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. error: uncaughtException: Converting circular structure to JSON --> starting at object with constructor 'ClientRequest' | property 'socket' -> object with constructor 'TLSSocket' --- property '_httpMessage' closes the circle TypeError: Converting circular structure to JSON --> starting at object with constructor 'ClientRequest' | property 'socket' -> object with constructor 'TLSSocket' --- property '_httpMessage' closes the circle at JSON.stringify () at stringify (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:1150:12) at ServerResponse.json (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:271:14) at ServerResponse.send (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:162:21) at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:99:28 at processTicksAndRejections (node:internal/process/task_queues:96:5) {"date":"Mon Aug 04 2025 14:18:23 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[2.9345703125,2.90869140625,2.51708984375],"uptime":16706},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36312153,"external":45567067,"heapTotal":66928640,"heapUsed":32388336,"rss":104579072},"pid":7798,"uid":501,"version":"v16.17.0"},"stack":"TypeError: Converting circular structure to JSON\n --> starting at object with constructor 'ClientRequest'\n | property 'socket' -> object with constructor 'TLSSocket'\n --- property '_httpMessage' closes the circle\n at JSON.stringify ()\n at stringify (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:1150:12)\n at ServerResponse.json (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:271:14)\n at ServerResponse.send (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:162:21)\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:99:28\n at processTicksAndRejections 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info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected error: (wab) onboarding finalizing error: {"error":{"code":100,"fbtrace_id":"AHZyEXZhTBr06R83TLn1cCt","message":"(#100) The parameter messaging_product is required.","type":"OAuthException"}} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. error: (wab) onboarding finalizing error: info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected error: (wab) onboarding finalizing error: {"error":{"code":100,"error_subcode":33,"fbtrace_id":"AVTlOgmkKYvOmGW7tLZHD82","message":"Unsupported post request. Object with ID '1832910404294220' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api","type":"GraphMethodException"}} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) Missing FB_APP_SECRET parameter info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: Mongoose DB Connected error: uncaughtException: Cannot access 'Utils' before initialization ReferenceError: Cannot access 'Utils' before initialization at Object. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:38:15) at Module._compile (node:internal/modules/cjs/loader:1126:14) at Object.Module._extensions..js (node:internal/modules/cjs/loader:1180:10) at Module.load (node:internal/modules/cjs/loader:1004:32) at Function.Module._load (node:internal/modules/cjs/loader:839:12) at Module.require (node:internal/modules/cjs/loader:1028:19) at require (node:internal/modules/cjs/helpers:102:18) at Object. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js:7:18) at Module._compile (node:internal/modules/cjs/loader:1126:14) at Object.Module._extensions..js (node:internal/modules/cjs/loader:1180:10) {"date":"Mon Aug 04 2025 16:16:32 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[2.833984375,2.060546875,1.89453125],"uptime":23795},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":37533927,"external":45687916,"heapTotal":63520768,"heapUsed":36681640,"rss":89341952},"pid":14679,"uid":501,"version":"v16.17.0"},"stack":"ReferenceError: Cannot access 'Utils' before initialization\n at Object. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:38:15)\n at Module._compile (node:internal/modules/cjs/loader:1126:14)\n at Object.Module._extensions..js (node:internal/modules/cjs/loader:1180:10)\n at Module.load (node:internal/modules/cjs/loader:1004:32)\n at Function.Module._load (node:internal/modules/cjs/loader:839:12)\n at Module.require (node:internal/modules/cjs/loader:1028:19)\n at require (node:internal/modules/cjs/helpers:102:18)\n at Object. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js:7:18)\n at Module._compile (node:internal/modules/cjs/loader:1126:14)\n at Object.Module._extensions..js (node:internal/modules/cjs/loader:1180:10)","trace":[{"column":15,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js","function":null,"line":38,"method":null,"native":false},{"column":14,"file":"node:internal/modules/cjs/loader","function":"Module._compile","line":1126,"method":"_compile","native":false},{"column":10,"file":"node:internal/modules/cjs/loader","function":"Module._extensions..js","line":1180,"method":".js","native":false},{"column":32,"file":"node:internal/modules/cjs/loader","function":"Module.load","line":1004,"method":"load","native":false},{"column":12,"file":"node:internal/modules/cjs/loader","function":"Module._load","line":839,"method":"_load","native":false},{"column":19,"file":"node:internal/modules/cjs/loader","function":"Module.require","line":1028,"method":"require","native":false},{"column":18,"file":"node:internal/modules/cjs/helpers","function":"require","line":102,"method":null,"native":false},{"column":18,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js","function":null,"line":7,"method":null,"native":false},{"column":14,"file":"node:internal/modules/cjs/loader","function":"Module._compile","line":1126,"method":"_compile","native":false},{"column":10,"file":"node:internal/modules/cjs/loader","function":"Module._extensions..js","line":1180,"method":".js","native":false}]} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Connect Redis Error Error: Redis connection to redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com:19030 failed - getaddrinfo ENOTFOUND redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com info: (wab) Connect Redis Error Error: Redis connection to redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com:19030 failed - getaddrinfo ENOTFOUND redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com info: (wab) Connect Redis Error Error: Redis connection to redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com:19030 failed - getaddrinfo ENOTFOUND redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com info: (wab) Connect Redis Error Error: Redis connection to redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com:19030 failed - getaddrinfo ENOTFOUND redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com info: (wab) Connect Redis Error Error: Redis connection to redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com:19030 failed - getaddrinfo ENOTFOUND redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com info: (wab) Connect Redis Error Error: Redis connection to redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com:19030 failed - getaddrinfo ENOTFOUND redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: (wab) Mongoose DB Connected error: uncaughtException: Missing variables: FB_APP_ID, FB_APP_SECRET, META_GRAPH_URL Error: Missing variables: FB_APP_ID, FB_APP_SECRET, META_GRAPH_URL at new WhatsappService (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/tiledesk/WhatsappService.js:12:19) at Object. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/tiledesk/WhatsappService.js:148:25) at Module._compile (node:internal/modules/cjs/loader:1126:14) at Object.Module._extensions..js (node:internal/modules/cjs/loader:1180:10) at Module.load (node:internal/modules/cjs/loader:1004:32) at Function.Module._load (node:internal/modules/cjs/loader:839:12) at Module.require (node:internal/modules/cjs/loader:1028:19) at require (node:internal/modules/cjs/helpers:102:18) at Object. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:33:25) at Module._compile (node:internal/modules/cjs/loader:1126:14) {"date":"Mon Aug 04 2025 18:39:46 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[1.87548828125,2.18212890625,2.3271484375],"uptime":32389},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":19006456,"external":23254094,"heapTotal":56983552,"heapUsed":29086832,"rss":79560704},"pid":34810,"uid":501,"version":"v16.17.0"},"stack":"Error: Missing variables: FB_APP_ID, FB_APP_SECRET, META_GRAPH_URL\n at new WhatsappService (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/tiledesk/WhatsappService.js:12:19)\n at Object. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/tiledesk/WhatsappService.js:148:25)\n at Module._compile (node:internal/modules/cjs/loader:1126:14)\n at Object.Module._extensions..js (node:internal/modules/cjs/loader:1180:10)\n at Module.load (node:internal/modules/cjs/loader:1004:32)\n at Function.Module._load (node:internal/modules/cjs/loader:839:12)\n at Module.require (node:internal/modules/cjs/loader:1028:19)\n at require (node:internal/modules/cjs/helpers:102:18)\n at Object. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:33:25)\n at Module._compile (node:internal/modules/cjs/loader:1126:14)","trace":[{"column":19,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/tiledesk/WhatsappService.js","function":"new WhatsappService","line":12,"method":null,"native":false},{"column":25,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/tiledesk/WhatsappService.js","function":null,"line":148,"method":null,"native":false},{"column":14,"file":"node:internal/modules/cjs/loader","function":"Module._compile","line":1126,"method":"_compile","native":false},{"column":10,"file":"node:internal/modules/cjs/loader","function":"Module._extensions..js","line":1180,"method":".js","native":false},{"column":32,"file":"node:internal/modules/cjs/loader","function":"Module.load","line":1004,"method":"load","native":false},{"column":12,"file":"node:internal/modules/cjs/loader","function":"Module._load","line":839,"method":"_load","native":false},{"column":19,"file":"node:internal/modules/cjs/loader","function":"Module.require","line":1028,"method":"require","native":false},{"column":18,"file":"node:internal/modules/cjs/helpers","function":"require","line":102,"method":null,"native":false},{"column":25,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js","function":null,"line":33,"method":null,"native":false},{"column":14,"file":"node:internal/modules/cjs/loader","function":"Module._compile","line":1126,"method":"_compile","native":false}]} error: uncaughtException: Missing variables: FB_APP_ID, FB_APP_SECRET, GRAPH_URL Error: Missing variables: FB_APP_ID, FB_APP_SECRET, GRAPH_URL at new WhatsappService (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/tiledesk/WhatsappService.js:12:19) at Object. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/tiledesk/WhatsappService.js:148:25) at Module._compile (node:internal/modules/cjs/loader:1126:14) at Object.Module._extensions..js (node:internal/modules/cjs/loader:1180:10) at Module.load (node:internal/modules/cjs/loader:1004:32) at Function.Module._load (node:internal/modules/cjs/loader:839:12) at Module.require (node:internal/modules/cjs/loader:1028:19) at require (node:internal/modules/cjs/helpers:102:18) at Object. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:33:25) at Module._compile (node:internal/modules/cjs/loader:1126:14) {"date":"Mon Aug 04 2025 18:40:28 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[1.80224609375,2.1103515625,2.2919921875],"uptime":32431},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":18943576,"external":23230606,"heapTotal":57245696,"heapUsed":29114952,"rss":82313216},"pid":35082,"uid":501,"version":"v16.17.0"},"stack":"Error: Missing variables: FB_APP_ID, FB_APP_SECRET, GRAPH_URL\n at new WhatsappService (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/tiledesk/WhatsappService.js:12:19)\n at Object. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/tiledesk/WhatsappService.js:148:25)\n at Module._compile (node:internal/modules/cjs/loader:1126:14)\n at Object.Module._extensions..js (node:internal/modules/cjs/loader:1180:10)\n at Module.load (node:internal/modules/cjs/loader:1004:32)\n at Function.Module._load (node:internal/modules/cjs/loader:839:12)\n at Module.require (node:internal/modules/cjs/loader:1028:19)\n at require (node:internal/modules/cjs/helpers:102:18)\n at Object. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:33:25)\n at Module._compile (node:internal/modules/cjs/loader:1126:14)","trace":[{"column":19,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/tiledesk/WhatsappService.js","function":"new WhatsappService","line":12,"method":null,"native":false},{"column":25,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/tiledesk/WhatsappService.js","function":null,"line":148,"method":null,"native":false},{"column":14,"file":"node:internal/modules/cjs/loader","function":"Module._compile","line":1126,"method":"_compile","native":false},{"column":10,"file":"node:internal/modules/cjs/loader","function":"Module._extensions..js","line":1180,"method":".js","native":false},{"column":32,"file":"node:internal/modules/cjs/loader","function":"Module.load","line":1004,"method":"load","native":false},{"column":12,"file":"node:internal/modules/cjs/loader","function":"Module._load","line":839,"method":"_load","native":false},{"column":19,"file":"node:internal/modules/cjs/loader","function":"Module.require","line":1028,"method":"require","native":false},{"column":18,"file":"node:internal/modules/cjs/helpers","function":"require","line":102,"method":null,"native":false},{"column":25,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js","function":null,"line":33,"method":null,"native":false},{"column":14,"file":"node:internal/modules/cjs/loader","function":"Module._compile","line":1126,"method":"_compile","native":false}]} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: (wab) Mongoose DB Connected warn: (wab) settings not found for waba: 102060005944594 warn: (wab) settings not found for request: {"entry":[{"changes":[{"field":"messages","value":{"contacts":[{"profile":{"name":"Mike"},"wa_id":"554788021973"}],"messages":[{"from":"554788021973","id":"wamid.HBgMNTU0Nzg4MDIxOTczFQIAEhgUM0ZCQTNCNDQzQTZCQUUyQUVGMTEA","text":{"body":"#td856a5c60"},"timestamp":"1754237805","type":"text"}],"messaging_product":"whatsapp","metadata":{"display_phone_number":"390836308794","phone_number_id":"110894941712700"}}}],"id":"102060005944594"}],"object":"whatsapp_business_account"} warn: (wab) settings not found for waba: 102060005944594 warn: (wab) settings not found for request: {"entry":[{"changes":[{"field":"messages","value":{"contacts":[{"profile":{"name":"Mike"},"wa_id":"554788021973"}],"messages":[{"from":"554788021973","id":"wamid.HBgMNTU0Nzg4MDIxOTczFQIAEhgUM0ZGMTIyODk4MkY0NkQwOTRFQjQA","text":{"body":"tdbc709ee3"},"timestamp":"1754237769","type":"text"}],"messaging_product":"whatsapp","metadata":{"display_phone_number":"390836308794","phone_number_id":"110894941712700"}}}],"id":"102060005944594"}],"object":"whatsapp_business_account"} warn: (wab) settings not found for waba: 102060005944594 warn: (wab) settings not found for request: {"entry":[{"changes":[{"field":"messages","value":{"contacts":[{"profile":{"name":"Parisha"},"wa_id":"919873009434"}],"messages":[{"from":"919873009434","id":"wamid.HBgMOTE5ODczMDA5NDM0FQIAEhgUM0Y5NDE5RUM1QjQwOTA5MkZFMDQA","text":{"body":"??"},"timestamp":"1754137342","type":"text"}],"messaging_product":"whatsapp","metadata":{"display_phone_number":"390836308794","phone_number_id":"110894941712700"}}}],"id":"102060005944594"}],"object":"whatsapp_business_account"} warn: (wab) settings not found for waba: 102060005944594 warn: (wab) settings not found for request: {"entry":[{"changes":[{"field":"messages","value":{"contacts":[{"profile":{"name":"Mike"},"wa_id":"554788021973"}],"messages":[{"from":"554788021973","id":"wamid.HBgMNTU0Nzg4MDIxOTczFQIAEhgUM0ZDQ0RGNTk3QkQ1MzM2Q0M1RkMA","text":{"body":"olá"},"timestamp":"1754237726","type":"text"}],"messaging_product":"whatsapp","metadata":{"display_phone_number":"390836308794","phone_number_id":"110894941712700"}}}],"id":"102060005944594"}],"object":"whatsapp_business_account"} warn: (wab) settings not found for waba: 102060005944594 warn: (wab) settings not found for request: {"entry":[{"changes":[{"field":"messages","value":{"contacts":[{"profile":{"name":"Mike"},"wa_id":"554788021973"}],"messages":[{"from":"554788021973","id":"wamid.HBgMNTU0Nzg4MDIxOTczFQIAEhgUM0Y4NDNEMzE0NjczNzM3RUJFOTcA","text":{"body":"#td856a5c60"},"timestamp":"1754237859","type":"text"}],"messaging_product":"whatsapp","metadata":{"display_phone_number":"390836308794","phone_number_id":"110894941712700"}}}],"id":"102060005944594"}],"object":"whatsapp_business_account"} warn: (wab) settings not found for waba: 102060005944594 warn: (wab) settings not found for request: {"entry":[{"changes":[{"field":"messages","value":{"contacts":[{"profile":{"name":"Mike"},"wa_id":"554788021973"}],"messages":[{"from":"554788021973","id":"wamid.HBgMNTU0Nzg4MDIxOTczFQIAEhgUM0ZCMkI3RjRCMUE0OURGQzk3NjQA","text":{"body":"#tdbc709ee3 Send me to start testing your bot"},"timestamp":"1754237726","type":"text"}],"messaging_product":"whatsapp","metadata":{"display_phone_number":"390836308794","phone_number_id":"110894941712700"}}}],"id":"102060005944594"}],"object":"whatsapp_business_account"} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: (wab) Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: (wab) Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Redis ready! error: uncaughtException: Missing variables: FB_APP_ID, FB_APP_SECRET, META_GRAPH_URL Error: Missing variables: FB_APP_ID, FB_APP_SECRET, META_GRAPH_URL at new WhatsappService (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/tiledesk/WhatsappService.js:12:19) at Object. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/tiledesk/WhatsappService.js:148:25) at Module._compile (node:internal/modules/cjs/loader:1126:14) at Object.Module._extensions..js (node:internal/modules/cjs/loader:1180:10) at Module.load (node:internal/modules/cjs/loader:1004:32) at Function.Module._load (node:internal/modules/cjs/loader:839:12) at Module.require (node:internal/modules/cjs/loader:1028:19) at require (node:internal/modules/cjs/helpers:102:18) at Object. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:33:25) at Module._compile (node:internal/modules/cjs/loader:1126:14) {"date":"Wed Aug 06 2025 16:26:26 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[33.74072265625,31.82763671875,22.94775390625],"uptime":197188},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":18970063,"external":23248310,"heapTotal":56983552,"heapUsed":28861096,"rss":85426176},"pid":82814,"uid":501,"version":"v16.17.0"},"stack":"Error: Missing variables: FB_APP_ID, FB_APP_SECRET, META_GRAPH_URL\n at new WhatsappService (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/tiledesk/WhatsappService.js:12:19)\n at Object. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/tiledesk/WhatsappService.js:148:25)\n at Module._compile (node:internal/modules/cjs/loader:1126:14)\n at Object.Module._extensions..js (node:internal/modules/cjs/loader:1180:10)\n at Module.load (node:internal/modules/cjs/loader:1004:32)\n at Function.Module._load (node:internal/modules/cjs/loader:839:12)\n at Module.require (node:internal/modules/cjs/loader:1028:19)\n at require (node:internal/modules/cjs/helpers:102:18)\n at Object. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:33:25)\n at Module._compile (node:internal/modules/cjs/loader:1126:14)","trace":[{"column":19,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/tiledesk/WhatsappService.js","function":"new WhatsappService","line":12,"method":null,"native":false},{"column":25,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/tiledesk/WhatsappService.js","function":null,"line":148,"method":null,"native":false},{"column":14,"file":"node:internal/modules/cjs/loader","function":"Module._compile","line":1126,"method":"_compile","native":false},{"column":10,"file":"node:internal/modules/cjs/loader","function":"Module._extensions..js","line":1180,"method":".js","native":false},{"column":32,"file":"node:internal/modules/cjs/loader","function":"Module.load","line":1004,"method":"load","native":false},{"column":12,"file":"node:internal/modules/cjs/loader","function":"Module._load","line":839,"method":"_load","native":false},{"column":19,"file":"node:internal/modules/cjs/loader","function":"Module.require","line":1028,"method":"require","native":false},{"column":18,"file":"node:internal/modules/cjs/helpers","function":"require","line":102,"method":null,"native":false},{"column":25,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js","function":null,"line":33,"method":null,"native":false},{"column":14,"file":"node:internal/modules/cjs/loader","function":"Module._compile","line":1126,"method":"_compile","native":false}]} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: (wab) Mongoose DB Connected error: get template error: {"error":{"code":100,"fbtrace_id":"AxBnisWreLT6G75ZhN_8pt9","message":"(#100) Tried accessing nonexisting field (message_templates) on node type (Business)","type":"OAuthException"}} warn: (wab) settings not found for waba: 102060005944594 warn: (wab) settings not found for request: {"entry":[{"changes":[{"field":"messages","value":{"contacts":[{"profile":{"name":"Young Engineers Miraflores"},"wa_id":"51966488014"}],"messages":[{"from":"51966488014","id":"wamid.HBgLNTE5NjY0ODgwMTQVAgASGBQzRjJCNDRDNDkwNjNGRjFDMzg5MAA=","text":{"body":"#tdd1cd49ce"},"timestamp":"1753991721","type":"text"}],"messaging_product":"whatsapp","metadata":{"display_phone_number":"390836308794","phone_number_id":"110894941712700"}}}],"id":"102060005944594"}],"object":"whatsapp_business_account"} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. error: get template error: {"error":{"code":100,"fbtrace_id":"AjY_PKLIX07YYDUHkXWj-c4","message":"(#100) Tried accessing nonexisting field (message_templates) on node type (WhatsAppBusinessPhoneNumber)","type":"OAuthException"}} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: (wab) Mongoose DB Connected warn: (wab) settings not found for waba: 102060005944594 warn: (wab) settings not found for request: {"entry":[{"changes":[{"field":"messages","value":{"contacts":[{"profile":{"name":"Mike"},"wa_id":"554788021973"}],"messages":[{"from":"554788021973","id":"wamid.HBgMNTU0Nzg4MDIxOTczFQIAEhgUM0Y1MzIxMTFGOThFQzkxQTI3MDIA","text":{"body":"#tdbc709ee3 Send me to start testing your bot"},"timestamp":"1754237757","type":"text"}],"messaging_product":"whatsapp","metadata":{"display_phone_number":"390836308794","phone_number_id":"110894941712700"}}}],"id":"102060005944594"}],"object":"whatsapp_business_account"} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. warn: (wab) settings not found for waba: 102060005944594 warn: (wab) settings not found for request: {"entry":[{"changes":[{"field":"messages","value":{"contacts":[{"profile":{"name":"Mike"},"wa_id":"554788021973"}],"messages":[{"from":"554788021973","id":"wamid.HBgMNTU0Nzg4MDIxOTczFQIAEhgUM0ZBQTM2NDcwNzhEOUI2MEQzOUEA","text":{"body":"#td1de768ec Send me to start testing your bot"},"timestamp":"1754237935","type":"text"}],"messaging_product":"whatsapp","metadata":{"display_phone_number":"390836308794","phone_number_id":"110894941712700"}}}],"id":"102060005944594"}],"object":"whatsapp_business_account"} warn: (wab) settings not found for waba: 102060005944594 warn: (wab) settings not found for request: {"entry":[{"changes":[{"field":"messages","value":{"contacts":[{"profile":{"name":"Parisha"},"wa_id":"919873009434"}],"messages":[{"from":"919873009434","id":"wamid.HBgMOTE5ODczMDA5NDM0FQIAEhgUM0Y2NEVEQzJDOTk3NjM2NUQyNDcA","text":{"body":"hi"},"timestamp":"1754137282","type":"text"}],"messaging_product":"whatsapp","metadata":{"display_phone_number":"390836308794","phone_number_id":"110894941712700"}}}],"id":"102060005944594"}],"object":"whatsapp_business_account"} warn: (wab) settings not found for waba: 102060005944594 warn: (wab) settings not found for request: {"entry":[{"changes":[{"field":"messages","value":{"contacts":[{"profile":{"name":"Jörn Apel"},"wa_id":"4915112498566"}],"messages":[{"from":"4915112498566","id":"wamid.HBgNNDkxNTExMjQ5ODU2NhUCABIYFDNBRDE4QjYwNzU3MjgyOUE3RDY1AA==","text":{"body":"who are you"},"timestamp":"1754265560","type":"text"}],"messaging_product":"whatsapp","metadata":{"display_phone_number":"390836308794","phone_number_id":"110894941712700"}}}],"id":"102060005944594"}],"object":"whatsapp_business_account"} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: (wab) Mongoose DB Connected error: uncaughtException: Cannot read properties of undefined (reading 'startsWith') TypeError: Cannot read properties of undefined (reading 'startsWith') at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:221:45 at Array.map () at Parser. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:220:35) at Parser.emit (node:events:513:28) at endReadableNT (node:internal/streams/readable:1358:12) at processTicksAndRejections (node:internal/process/task_queues:83:21) {"date":"Wed Aug 06 2025 18:24:39 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[6.69140625,4.7333984375,5.45068359375],"uptime":204281},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36310422,"external":37741596,"heapTotal":36782080,"heapUsed":33668232,"rss":51593216},"pid":88559,"uid":501,"version":"v16.17.0"},"stack":"TypeError: Cannot read properties of undefined (reading 'startsWith')\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:221:45\n at Array.map ()\n at Parser. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:220:35)\n at Parser.emit (node:events:513:28)\n at endReadableNT (node:internal/streams/readable:1358:12)\n at processTicksAndRejections (node:internal/process/task_queues:83:21)","trace":[{"column":45,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js","function":null,"line":221,"method":null,"native":false},{"column":null,"file":null,"function":"Array.map","line":null,"method":"map","native":false},{"column":35,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js","function":null,"line":220,"method":null,"native":false},{"column":28,"file":"node:events","function":"Parser.emit","line":513,"method":"emit","native":false},{"column":12,"file":"node:internal/streams/readable","function":"endReadableNT","line":1358,"method":null,"native":false},{"column":21,"file":"node:internal/process/task_queues","function":"processTicksAndRejections","line":83,"method":null,"native":false}]} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. error: uncaughtException: Cannot read properties of undefined (reading 'startsWith') TypeError: Cannot read properties of undefined (reading 'startsWith') at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:222:45 at Array.map () at Parser. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:221:35) at Parser.emit (node:events:513:28) at endReadableNT (node:internal/streams/readable:1358:12) at processTicksAndRejections (node:internal/process/task_queues:83:21) {"date":"Wed Aug 06 2025 18:25:41 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[7.39892578125,5.197265625,5.5673828125],"uptime":204343},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36378062,"external":46210716,"heapTotal":66928640,"heapUsed":41377496,"rss":50135040},"pid":88833,"uid":501,"version":"v16.17.0"},"stack":"TypeError: Cannot read properties of undefined (reading 'startsWith')\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:222:45\n at Array.map ()\n at Parser. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:221:35)\n at Parser.emit (node:events:513:28)\n at endReadableNT (node:internal/streams/readable:1358:12)\n at processTicksAndRejections (node:internal/process/task_queues:83:21)","trace":[{"column":45,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js","function":null,"line":222,"method":null,"native":false},{"column":null,"file":null,"function":"Array.map","line":null,"method":"map","native":false},{"column":35,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js","function":null,"line":221,"method":null,"native":false},{"column":28,"file":"node:events","function":"Parser.emit","line":513,"method":"emit","native":false},{"column":12,"file":"node:internal/streams/readable","function":"endReadableNT","line":1358,"method":null,"native":false},{"column":21,"file":"node:internal/process/task_queues","function":"processTicksAndRejections","line":83,"method":null,"native":false}]} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: (wab) Mongoose DB Connected error: uncaughtException: Cannot read properties of undefined (reading 'startsWith') TypeError: Cannot read properties of undefined (reading 'startsWith') at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:223:45 at Array.map () at Parser. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:222:35) at Parser.emit (node:events:513:28) at endReadableNT (node:internal/streams/readable:1358:12) at processTicksAndRejections (node:internal/process/task_queues:83:21) {"date":"Wed Aug 06 2025 18:30:58 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[3.67919921875,3.9921875,4.88525390625],"uptime":204660},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36320419,"external":37371633,"heapTotal":69025792,"heapUsed":34685696,"rss":91586560},"pid":89172,"uid":501,"version":"v16.17.0"},"stack":"TypeError: Cannot read properties of undefined (reading 'startsWith')\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:223:45\n at Array.map ()\n at Parser. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:222:35)\n at Parser.emit (node:events:513:28)\n at endReadableNT (node:internal/streams/readable:1358:12)\n at processTicksAndRejections (node:internal/process/task_queues:83:21)","trace":[{"column":45,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js","function":null,"line":223,"method":null,"native":false},{"column":null,"file":null,"function":"Array.map","line":null,"method":"map","native":false},{"column":35,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js","function":null,"line":222,"method":null,"native":false},{"column":28,"file":"node:events","function":"Parser.emit","line":513,"method":"emit","native":false},{"column":12,"file":"node:internal/streams/readable","function":"endReadableNT","line":1358,"method":null,"native":false},{"column":21,"file":"node:internal/process/task_queues","function":"processTicksAndRejections","line":83,"method":null,"native":false}]} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: (wab) Mongoose DB Connected error: uncaughtException: Cannot read properties of undefined (reading 'startsWith') TypeError: Cannot read properties of undefined (reading 'startsWith') at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:222:45 at Array.map () at Parser. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:220:35) at Parser.emit (node:events:513:28) at endReadableNT (node:internal/streams/readable:1358:12) at processTicksAndRejections (node:internal/process/task_queues:83:21) {"date":"Wed Aug 06 2025 18:33:29 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[5.2470703125,4.865234375,5.12060546875],"uptime":204811},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36320412,"external":37378351,"heapTotal":68501504,"heapUsed":34086536,"rss":95338496},"pid":89397,"uid":501,"version":"v16.17.0"},"stack":"TypeError: Cannot read properties of undefined (reading 'startsWith')\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:222:45\n at Array.map ()\n at Parser. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:220:35)\n at Parser.emit (node:events:513:28)\n at endReadableNT (node:internal/streams/readable:1358:12)\n at processTicksAndRejections (node:internal/process/task_queues:83:21)","trace":[{"column":45,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js","function":null,"line":222,"method":null,"native":false},{"column":null,"file":null,"function":"Array.map","line":null,"method":"map","native":false},{"column":35,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js","function":null,"line":220,"method":null,"native":false},{"column":28,"file":"node:events","function":"Parser.emit","line":513,"method":"emit","native":false},{"column":12,"file":"node:internal/streams/readable","function":"endReadableNT","line":1358,"method":null,"native":false},{"column":21,"file":"node:internal/process/task_queues","function":"processTicksAndRejections","line":83,"method":null,"native":false}]} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: (wab) Mongoose DB Connected error: uncaughtException: Cannot read properties of undefined (reading 'startsWith') TypeError: Cannot read properties of undefined (reading 'startsWith') at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:223:45 at Array.map () at Parser. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:220:35) at Parser.emit (node:events:513:28) at endReadableNT (node:internal/streams/readable:1358:12) at processTicksAndRejections (node:internal/process/task_queues:83:21) {"date":"Wed Aug 06 2025 18:33:55 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[5.16845703125,4.86279296875,5.11083984375],"uptime":204837},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36399986,"external":46210748,"heapTotal":67190784,"heapUsed":41442960,"rss":89505792},"pid":89561,"uid":501,"version":"v16.17.0"},"stack":"TypeError: Cannot read properties of undefined (reading 'startsWith')\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:223:45\n at Array.map ()\n at Parser. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:220:35)\n at Parser.emit (node:events:513:28)\n at endReadableNT (node:internal/streams/readable:1358:12)\n at processTicksAndRejections (node:internal/process/task_queues:83:21)","trace":[{"column":45,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js","function":null,"line":223,"method":null,"native":false},{"column":null,"file":null,"function":"Array.map","line":null,"method":"map","native":false},{"column":35,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js","function":null,"line":220,"method":null,"native":false},{"column":28,"file":"node:events","function":"Parser.emit","line":513,"method":"emit","native":false},{"column":12,"file":"node:internal/streams/readable","function":"endReadableNT","line":1358,"method":null,"native":false},{"column":21,"file":"node:internal/process/task_queues","function":"processTicksAndRejections","line":83,"method":null,"native":false}]} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: (wab) Mongoose DB Connected error: uncaughtException: Cannot read properties of undefined (reading 'startsWith') TypeError: Cannot read properties of undefined (reading 'startsWith') at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:224:45 at Array.map () at Parser. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:220:35) at Parser.emit (node:events:513:28) at endReadableNT (node:internal/streams/readable:1358:12) at processTicksAndRejections (node:internal/process/task_queues:83:21) {"date":"Wed Aug 06 2025 18:34:34 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[4.99609375,4.958984375,5.140625],"uptime":204876},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36436750,"external":46210803,"heapTotal":66928640,"heapUsed":41473760,"rss":94519296},"pid":89729,"uid":501,"version":"v16.17.0"},"stack":"TypeError: Cannot read properties of undefined (reading 'startsWith')\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:224:45\n at Array.map ()\n at Parser. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:220:35)\n at Parser.emit (node:events:513:28)\n at endReadableNT (node:internal/streams/readable:1358:12)\n at processTicksAndRejections (node:internal/process/task_queues:83:21)","trace":[{"column":45,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js","function":null,"line":224,"method":null,"native":false},{"column":null,"file":null,"function":"Array.map","line":null,"method":"map","native":false},{"column":35,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js","function":null,"line":220,"method":null,"native":false},{"column":28,"file":"node:events","function":"Parser.emit","line":513,"method":"emit","native":false},{"column":12,"file":"node:internal/streams/readable","function":"endReadableNT","line":1358,"method":null,"native":false},{"column":21,"file":"node:internal/process/task_queues","function":"processTicksAndRejections","line":83,"method":null,"native":false}]} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: (wab) Mongoose DB Connected error: uncaughtException: The "path" argument must be of type string or an instance of Buffer or URL. Received an instance of Object TypeError [ERR_INVALID_ARG_TYPE]: The "path" argument must be of type string or an instance of Buffer or URL. Received an instance of Object at new ReadStream (node:internal/fs/streams:174:5) at Object.createReadStream (node:fs:2921:10) at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:194:4 at Layer.handle [as handle_request] (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/layer.js:95:5) at next (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/route.js:144:13) at done (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/multer/lib/make-middleware.js:47:7) at indicateDone (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/multer/lib/make-middleware.js:51:68) at Multipart. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/multer/lib/make-middleware.js:168:7) at Multipart.emit (node:events:513:28) at emitCloseNT (node:internal/streams/destroy:138:10) {"date":"Wed Aug 06 2025 18:39:38 GMT+0200 (Ora legale dell’Europa centrale)","error":{"code":"ERR_INVALID_ARG_TYPE"},"exception":true,"os":{"loadavg":[5.0849609375,4.9677734375,5.10205078125],"uptime":205180},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36410992,"external":46211198,"heapTotal":66404352,"heapUsed":41607024,"rss":91684864},"pid":90109,"uid":501,"version":"v16.17.0"},"stack":"TypeError [ERR_INVALID_ARG_TYPE]: The \"path\" argument must be of type string or an instance of Buffer or URL. Received an instance of Object\n at new ReadStream (node:internal/fs/streams:174:5)\n at Object.createReadStream (node:fs:2921:10)\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:194:4\n at Layer.handle [as handle_request] (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/layer.js:95:5)\n at next (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/route.js:144:13)\n at done (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/multer/lib/make-middleware.js:47:7)\n at indicateDone (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/multer/lib/make-middleware.js:51:68)\n at Multipart. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/multer/lib/make-middleware.js:168:7)\n at Multipart.emit (node:events:513:28)\n at emitCloseNT (node:internal/streams/destroy:138:10)","trace":[{"column":5,"file":"node:internal/fs/streams","function":"new ReadStream","line":174,"method":null,"native":false},{"column":10,"file":"node:fs","function":"Object.createReadStream","line":2921,"method":"createReadStream","native":false},{"column":4,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js","function":null,"line":194,"method":null,"native":false},{"column":5,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/layer.js","function":"Layer.handle [as handle_request]","line":95,"method":"handle [as handle_request]","native":false},{"column":13,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/route.js","function":"next","line":144,"method":null,"native":false},{"column":7,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/multer/lib/make-middleware.js","function":"done","line":47,"method":null,"native":false},{"column":68,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/multer/lib/make-middleware.js","function":"indicateDone","line":51,"method":null,"native":false},{"column":7,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/multer/lib/make-middleware.js","function":null,"line":168,"method":null,"native":false},{"column":28,"file":"node:events","function":"Multipart.emit","line":513,"method":"emit","native":false},{"column":10,"file":"node:internal/streams/destroy","function":"emitCloseNT","line":138,"method":null,"native":false}]} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: (wab) Mongoose DB Connected info: (wab) Connect Redis Error Error: Redis connection to redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com:19030 failed - read ETIMEDOUT info: (wab) Redis ready! error: uncaughtException: Missing variables: FB_APP_ID, FB_APP_SECRET, META_GRAPH_URL Error: Missing variables: FB_APP_ID, FB_APP_SECRET, META_GRAPH_URL at new WhatsappService (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/tiledesk/WhatsappService.js:12:19) at Object. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/tiledesk/WhatsappService.js:148:25) at Module._compile (node:internal/modules/cjs/loader:1126:14) at Object.Module._extensions..js (node:internal/modules/cjs/loader:1180:10) at Module.load (node:internal/modules/cjs/loader:1004:32) at Function.Module._load (node:internal/modules/cjs/loader:839:12) at Module.require (node:internal/modules/cjs/loader:1028:19) at require (node:internal/modules/cjs/helpers:102:18) at Object. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:33:25) at Module._compile (node:internal/modules/cjs/loader:1126:14) {"date":"Thu Aug 07 2025 14:53:57 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[5.49755859375,4.41064453125,3.74365234375],"uptime":278040},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":19204003,"external":23466020,"heapTotal":57245696,"heapUsed":30120000,"rss":81494016},"pid":6010,"uid":501,"version":"v16.17.0"},"stack":"Error: Missing variables: FB_APP_ID, FB_APP_SECRET, META_GRAPH_URL\n at new WhatsappService (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/tiledesk/WhatsappService.js:12:19)\n at Object. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/tiledesk/WhatsappService.js:148:25)\n at Module._compile (node:internal/modules/cjs/loader:1126:14)\n at Object.Module._extensions..js (node:internal/modules/cjs/loader:1180:10)\n at Module.load (node:internal/modules/cjs/loader:1004:32)\n at Function.Module._load (node:internal/modules/cjs/loader:839:12)\n at Module.require (node:internal/modules/cjs/loader:1028:19)\n at require (node:internal/modules/cjs/helpers:102:18)\n at Object. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js:33:25)\n at Module._compile (node:internal/modules/cjs/loader:1126:14)","trace":[{"column":19,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/tiledesk/WhatsappService.js","function":"new WhatsappService","line":12,"method":null,"native":false},{"column":25,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/tiledesk/WhatsappService.js","function":null,"line":148,"method":null,"native":false},{"column":14,"file":"node:internal/modules/cjs/loader","function":"Module._compile","line":1126,"method":"_compile","native":false},{"column":10,"file":"node:internal/modules/cjs/loader","function":"Module._extensions..js","line":1180,"method":".js","native":false},{"column":32,"file":"node:internal/modules/cjs/loader","function":"Module.load","line":1004,"method":"load","native":false},{"column":12,"file":"node:internal/modules/cjs/loader","function":"Module._load","line":839,"method":"_load","native":false},{"column":19,"file":"node:internal/modules/cjs/loader","function":"Module.require","line":1028,"method":"require","native":false},{"column":18,"file":"node:internal/modules/cjs/helpers","function":"require","line":102,"method":null,"native":false},{"column":25,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/index.js","function":null,"line":33,"method":null,"native":false},{"column":14,"file":"node:internal/modules/cjs/loader","function":"Module._compile","line":1126,"method":"_compile","native":false}]} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: (wab) Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: (wab) Mongoose DB Connected error: uncaughtException: Cannot read properties of undefined (reading 'startsWith') TypeError: Cannot read properties of undefined (reading 'startsWith') at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:224:45 at Array.map () at Parser. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:220:35) at Parser.emit (node:events:513:28) at endReadableNT (node:internal/streams/readable:1358:12) at processTicksAndRejections (node:internal/process/task_queues:83:21) {"date":"Thu Aug 07 2025 16:51:58 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[5.93701171875,4.60791015625,4.275390625],"uptime":285121},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36350720,"external":38772799,"heapTotal":39141376,"heapUsed":36126656,"rss":39256064},"pid":6500,"uid":501,"version":"v16.17.0"},"stack":"TypeError: Cannot read properties of undefined (reading 'startsWith')\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:224:45\n at Array.map ()\n at Parser. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:220:35)\n at Parser.emit (node:events:513:28)\n at endReadableNT (node:internal/streams/readable:1358:12)\n at processTicksAndRejections (node:internal/process/task_queues:83:21)","trace":[{"column":45,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js","function":null,"line":224,"method":null,"native":false},{"column":null,"file":null,"function":"Array.map","line":null,"method":"map","native":false},{"column":35,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js","function":null,"line":220,"method":null,"native":false},{"column":28,"file":"node:events","function":"Parser.emit","line":513,"method":"emit","native":false},{"column":12,"file":"node:internal/streams/readable","function":"endReadableNT","line":1358,"method":null,"native":false},{"column":21,"file":"node:internal/process/task_queues","function":"processTicksAndRejections","line":83,"method":null,"native":false}]} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. error: uncaughtException: Cannot read properties of undefined (reading 'startsWith') TypeError: Cannot read properties of undefined (reading 'startsWith') at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:225:45 at Array.map () at Parser. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:220:35) at Parser.emit (node:events:513:28) at endReadableNT (node:internal/streams/readable:1358:12) at processTicksAndRejections (node:internal/process/task_queues:83:21) {"date":"Thu Aug 07 2025 17:00:25 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[5.60986328125,5.17529296875,4.65966796875],"uptime":285628},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36321990,"external":37324790,"heapTotal":36519936,"heapUsed":33932896,"rss":44367872},"pid":10128,"uid":501,"version":"v16.17.0"},"stack":"TypeError: Cannot read properties of undefined (reading 'startsWith')\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:225:45\n at Array.map ()\n at Parser. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:220:35)\n at Parser.emit (node:events:513:28)\n at endReadableNT (node:internal/streams/readable:1358:12)\n at processTicksAndRejections (node:internal/process/task_queues:83:21)","trace":[{"column":45,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js","function":null,"line":225,"method":null,"native":false},{"column":null,"file":null,"function":"Array.map","line":null,"method":"map","native":false},{"column":35,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js","function":null,"line":220,"method":null,"native":false},{"column":28,"file":"node:events","function":"Parser.emit","line":513,"method":"emit","native":false},{"column":12,"file":"node:internal/streams/readable","function":"endReadableNT","line":1358,"method":null,"native":false},{"column":21,"file":"node:internal/process/task_queues","function":"processTicksAndRejections","line":83,"method":null,"native":false}]} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. error: uncaughtException: Cannot read properties of undefined (reading 'startsWith') TypeError: Cannot read properties of undefined (reading 'startsWith') at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:226:45 at Array.map () at Parser. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:221:37) at Parser.emit (node:events:513:28) at endReadableNT (node:internal/streams/readable:1358:12) at processTicksAndRejections (node:internal/process/task_queues:83:21) {"date":"Thu Aug 07 2025 17:04:18 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[8.58447265625,10.154296875,7.2060546875],"uptime":285861},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36249954,"external":37210653,"heapTotal":36519936,"heapUsed":33472672,"rss":74022912},"pid":10453,"uid":501,"version":"v16.17.0"},"stack":"TypeError: Cannot read properties of undefined (reading 'startsWith')\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:226:45\n at Array.map ()\n at Parser. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:221:37)\n at Parser.emit (node:events:513:28)\n at endReadableNT (node:internal/streams/readable:1358:12)\n at processTicksAndRejections (node:internal/process/task_queues:83:21)","trace":[{"column":45,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js","function":null,"line":226,"method":null,"native":false},{"column":null,"file":null,"function":"Array.map","line":null,"method":"map","native":false},{"column":37,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js","function":null,"line":221,"method":null,"native":false},{"column":28,"file":"node:events","function":"Parser.emit","line":513,"method":"emit","native":false},{"column":12,"file":"node:internal/streams/readable","function":"endReadableNT","line":1358,"method":null,"native":false},{"column":21,"file":"node:internal/process/task_queues","function":"processTicksAndRejections","line":83,"method":null,"native":false}]} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. error: uncaughtException: Cannot read properties of undefined (reading 'startsWith') TypeError: Cannot read properties of undefined (reading 'startsWith') at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:227:45 at Array.map () at Parser. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:222:37) at Parser.emit (node:events:513:28) at endReadableNT (node:internal/streams/readable:1358:12) at processTicksAndRejections (node:internal/process/task_queues:83:21) {"date":"Thu Aug 07 2025 17:04:55 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[7.46826171875,9.70751953125,7.16064453125],"uptime":285898},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36399213,"external":46210976,"heapTotal":67190784,"heapUsed":41393048,"rss":95371264},"pid":10619,"uid":501,"version":"v16.17.0"},"stack":"TypeError: Cannot read properties of undefined (reading 'startsWith')\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:227:45\n at Array.map ()\n at Parser. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:222:37)\n at Parser.emit (node:events:513:28)\n at endReadableNT (node:internal/streams/readable:1358:12)\n at processTicksAndRejections (node:internal/process/task_queues:83:21)","trace":[{"column":45,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js","function":null,"line":227,"method":null,"native":false},{"column":null,"file":null,"function":"Array.map","line":null,"method":"map","native":false},{"column":37,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js","function":null,"line":222,"method":null,"native":false},{"column":28,"file":"node:events","function":"Parser.emit","line":513,"method":"emit","native":false},{"column":12,"file":"node:internal/streams/readable","function":"endReadableNT","line":1358,"method":null,"native":false},{"column":21,"file":"node:internal/process/task_queues","function":"processTicksAndRejections","line":83,"method":null,"native":false}]} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: (wab) Mongoose DB Connected error: uncaughtException: csv.parseString is not a function TypeError: csv.parseString is not a function at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:201:22 at Layer.handle [as handle_request] (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/layer.js:95:5) at next (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/route.js:144:13) at done (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/multer/lib/make-middleware.js:47:7) at indicateDone (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/multer/lib/make-middleware.js:51:68) at Multipart. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/multer/lib/make-middleware.js:168:7) at Multipart.emit (node:events:513:28) at emitCloseNT (node:internal/streams/destroy:138:10) at processTicksAndRejections (node:internal/process/task_queues:82:21) {"date":"Thu Aug 07 2025 17:06:29 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[4.8056640625,8.22412109375,6.8544921875],"uptime":285992},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36393691,"external":46210989,"heapTotal":66666496,"heapUsed":40973752,"rss":109019136},"pid":10841,"uid":501,"version":"v16.17.0"},"stack":"TypeError: csv.parseString is not a function\n at /Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:201:22\n at Layer.handle [as handle_request] (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/layer.js:95:5)\n at next (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/route.js:144:13)\n at done (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/multer/lib/make-middleware.js:47:7)\n at indicateDone (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/multer/lib/make-middleware.js:51:68)\n at Multipart. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/multer/lib/make-middleware.js:168:7)\n at Multipart.emit (node:events:513:28)\n at emitCloseNT (node:internal/streams/destroy:138:10)\n at processTicksAndRejections (node:internal/process/task_queues:82:21)","trace":[{"column":22,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js","function":null,"line":201,"method":null,"native":false},{"column":5,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/layer.js","function":"Layer.handle [as handle_request]","line":95,"method":"handle [as handle_request]","native":false},{"column":13,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/express/lib/router/route.js","function":"next","line":144,"method":null,"native":false},{"column":7,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/multer/lib/make-middleware.js","function":"done","line":47,"method":null,"native":false},{"column":68,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/multer/lib/make-middleware.js","function":"indicateDone","line":51,"method":null,"native":false},{"column":7,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/multer/lib/make-middleware.js","function":null,"line":168,"method":null,"native":false},{"column":28,"file":"node:events","function":"Multipart.emit","line":513,"method":"emit","native":false},{"column":10,"file":"node:internal/streams/destroy","function":"emitCloseNT","line":138,"method":null,"native":false},{"column":21,"file":"node:internal/process/task_queues","function":"processTicksAndRejections","line":82,"method":null,"native":false}]} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. error: uncaughtException: write after end Error [ERR_STREAM_WRITE_AFTER_END]: write after end at new NodeError (node:internal/errors:387:5) at _write (node:internal/streams/writable:321:11) at CsvParserStream.Writable.write (node:internal/streams/writable:336:10) at Readable.ondata (node:internal/streams/readable:754:22) at Readable.emit (node:events:513:28) at Readable.read (node:internal/streams/readable:527:10) at flow (node:internal/streams/readable:1011:34) at emitReadable_ (node:internal/streams/readable:592:3) at processTicksAndRejections (node:internal/process/task_queues:82:21) {"date":"Thu Aug 07 2025 17:11:41 GMT+0200 (Ora legale dell’Europa centrale)","error":{"code":"ERR_STREAM_WRITE_AFTER_END"},"exception":true,"os":{"loadavg":[9.2958984375,9.7119140625,7.9541015625],"uptime":286304},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36260185,"external":37263649,"heapTotal":36782080,"heapUsed":33288560,"rss":73170944},"pid":12143,"uid":501,"version":"v16.17.0"},"stack":"Error [ERR_STREAM_WRITE_AFTER_END]: write after end\n at new NodeError (node:internal/errors:387:5)\n at _write (node:internal/streams/writable:321:11)\n at CsvParserStream.Writable.write (node:internal/streams/writable:336:10)\n at Readable.ondata (node:internal/streams/readable:754:22)\n at Readable.emit (node:events:513:28)\n at Readable.read (node:internal/streams/readable:527:10)\n at flow (node:internal/streams/readable:1011:34)\n at emitReadable_ (node:internal/streams/readable:592:3)\n at processTicksAndRejections (node:internal/process/task_queues:82:21)","trace":[{"column":5,"file":"node:internal/errors","function":"new NodeError","line":387,"method":null,"native":false},{"column":11,"file":"node:internal/streams/writable","function":"_write","line":321,"method":null,"native":false},{"column":10,"file":"node:internal/streams/writable","function":"CsvParserStream.Writable.write","line":336,"method":"write","native":false},{"column":22,"file":"node:internal/streams/readable","function":"Readable.ondata","line":754,"method":"ondata","native":false},{"column":28,"file":"node:events","function":"Readable.emit","line":513,"method":"emit","native":false},{"column":10,"file":"node:internal/streams/readable","function":"Readable.read","line":527,"method":"read","native":false},{"column":34,"file":"node:internal/streams/readable","function":"flow","line":1011,"method":null,"native":false},{"column":3,"file":"node:internal/streams/readable","function":"emitReadable_","line":592,"method":null,"native":false},{"column":21,"file":"node:internal/process/task_queues","function":"processTicksAndRejections","line":82,"method":null,"native":false}]} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: (wab) Mongoose DB Connected error: uncaughtException: write after end Error [ERR_STREAM_WRITE_AFTER_END]: write after end at new NodeError (node:internal/errors:387:5) at _write (node:internal/streams/writable:321:11) at CsvParserStream.Writable.write (node:internal/streams/writable:336:10) at Readable.ondata (node:internal/streams/readable:754:22) at Readable.emit (node:events:513:28) at Readable.read (node:internal/streams/readable:527:10) at flow (node:internal/streams/readable:1011:34) at emitReadable_ (node:internal/streams/readable:592:3) at processTicksAndRejections (node:internal/process/task_queues:82:21) {"date":"Thu Aug 07 2025 17:13:07 GMT+0200 (Ora legale dell’Europa centrale)","error":{"code":"ERR_STREAM_WRITE_AFTER_END"},"exception":true,"os":{"loadavg":[30.20166015625,15.85107421875,10.4296875],"uptime":286390},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36419152,"external":46318473,"heapTotal":66928640,"heapUsed":42320352,"rss":94339072},"pid":12375,"uid":501,"version":"v16.17.0"},"stack":"Error [ERR_STREAM_WRITE_AFTER_END]: write after end\n at new NodeError (node:internal/errors:387:5)\n at _write (node:internal/streams/writable:321:11)\n at CsvParserStream.Writable.write (node:internal/streams/writable:336:10)\n at Readable.ondata (node:internal/streams/readable:754:22)\n at Readable.emit (node:events:513:28)\n at Readable.read (node:internal/streams/readable:527:10)\n at flow (node:internal/streams/readable:1011:34)\n at emitReadable_ (node:internal/streams/readable:592:3)\n at processTicksAndRejections (node:internal/process/task_queues:82:21)","trace":[{"column":5,"file":"node:internal/errors","function":"new NodeError","line":387,"method":null,"native":false},{"column":11,"file":"node:internal/streams/writable","function":"_write","line":321,"method":null,"native":false},{"column":10,"file":"node:internal/streams/writable","function":"CsvParserStream.Writable.write","line":336,"method":"write","native":false},{"column":22,"file":"node:internal/streams/readable","function":"Readable.ondata","line":754,"method":"ondata","native":false},{"column":28,"file":"node:events","function":"Readable.emit","line":513,"method":"emit","native":false},{"column":10,"file":"node:internal/streams/readable","function":"Readable.read","line":527,"method":"read","native":false},{"column":34,"file":"node:internal/streams/readable","function":"flow","line":1011,"method":null,"native":false},{"column":3,"file":"node:internal/streams/readable","function":"emitReadable_","line":592,"method":null,"native":false},{"column":21,"file":"node:internal/process/task_queues","function":"processTicksAndRejections","line":82,"method":null,"native":false}]} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: (wab) Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Connect Redis Error Error: Redis connection to redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com:19030 failed - read ETIMEDOUT info: (wab) Redis ready! info: (wab) Connect Redis Error Error: Redis connection to redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com:19030 failed - read ETIMEDOUT info: (wab) Redis ready! info: (wab) Connect Redis Error Error: Redis connection to redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com:19030 failed - read ETIMEDOUT info: (wab) Redis ready! info: (wab) Connect Redis Error Error: Redis connection to redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com:19030 failed - read ETIMEDOUT info: (wab) Redis ready! info: (wab) Connect Redis Error Error: Redis connection to redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com:19030 failed - read ETIMEDOUT info: (wab) Redis ready! info: (wab) Connect Redis Error Error: Redis connection to redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com:19030 failed - read ETIMEDOUT info: (wab) Redis ready! info: (wab) Connect Redis Error Error: Redis connection to redis-19030.c226.eu-west-1-3.ec2.cloud.redislabs.com:19030 failed - read ETIMEDOUT info: (wab) Redis ready! info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: (wab) Mongoose DB Connected error: uncaughtException: Parse Error: expected: ';' OR new line got: ''. at 'gennaio"' Error: Parse Error: expected: ';' OR new line got: ''. at 'gennaio"' at QuotedColumnParser.checkForMalformedColumn (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/@fast-csv/parse/build/src/parser/column/QuotedColumnParser.js:89:23) at QuotedColumnParser.parse (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/@fast-csv/parse/build/src/parser/column/QuotedColumnParser.js:29:14) at ColumnParser.parse (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/@fast-csv/parse/build/src/parser/column/ColumnParser.js:20:44) at RowParser.parse (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/@fast-csv/parse/build/src/parser/RowParser.js:37:48) at Parser.parseRow (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/@fast-csv/parse/build/src/parser/Parser.js:66:36) at Parser.parseWithoutComments (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/@fast-csv/parse/build/src/parser/Parser.js:37:35) at Parser.parse (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/@fast-csv/parse/build/src/parser/Parser.js:31:21) at CsvParserStream.parse (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/@fast-csv/parse/build/src/CsvParserStream.js:91:44) at CsvParserStream._transform (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/@fast-csv/parse/build/src/CsvParserStream.js:65:31) at CsvParserStream.Transform._write (node:internal/streams/transform:205:23) {"date":"Mon Aug 25 2025 10:14:46 GMT+0200 (Ora legale dell’Europa centrale)","error":{},"exception":true,"os":{"loadavg":[17.24072265625,7.1279296875,5.5966796875],"uptime":1527186},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36702989,"external":38707605,"heapTotal":38518784,"heapUsed":35295520,"rss":75563008},"pid":53561,"uid":501,"version":"v16.17.0"},"stack":"Error: Parse Error: expected: ';' OR new line got: '\u0007'. at '\u0007gennaio\"\b'\n at QuotedColumnParser.checkForMalformedColumn (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/@fast-csv/parse/build/src/parser/column/QuotedColumnParser.js:89:23)\n at QuotedColumnParser.parse (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/@fast-csv/parse/build/src/parser/column/QuotedColumnParser.js:29:14)\n at ColumnParser.parse (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/@fast-csv/parse/build/src/parser/column/ColumnParser.js:20:44)\n at RowParser.parse (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/@fast-csv/parse/build/src/parser/RowParser.js:37:48)\n at Parser.parseRow (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/@fast-csv/parse/build/src/parser/Parser.js:66:36)\n at Parser.parseWithoutComments (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/@fast-csv/parse/build/src/parser/Parser.js:37:35)\n at Parser.parse (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/@fast-csv/parse/build/src/parser/Parser.js:31:21)\n at CsvParserStream.parse (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/@fast-csv/parse/build/src/CsvParserStream.js:91:44)\n at CsvParserStream._transform (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/@fast-csv/parse/build/src/CsvParserStream.js:65:31)\n at CsvParserStream.Transform._write (node:internal/streams/transform:205:23)","trace":[{"column":23,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/@fast-csv/parse/build/src/parser/column/QuotedColumnParser.js","function":"QuotedColumnParser.checkForMalformedColumn","line":89,"method":"checkForMalformedColumn","native":false},{"column":14,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/@fast-csv/parse/build/src/parser/column/QuotedColumnParser.js","function":"QuotedColumnParser.parse","line":29,"method":"parse","native":false},{"column":44,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/@fast-csv/parse/build/src/parser/column/ColumnParser.js","function":"ColumnParser.parse","line":20,"method":"parse","native":false},{"column":48,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/@fast-csv/parse/build/src/parser/RowParser.js","function":"RowParser.parse","line":37,"method":"parse","native":false},{"column":36,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/@fast-csv/parse/build/src/parser/Parser.js","function":"Parser.parseRow","line":66,"method":"parseRow","native":false},{"column":35,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/@fast-csv/parse/build/src/parser/Parser.js","function":"Parser.parseWithoutComments","line":37,"method":"parseWithoutComments","native":false},{"column":21,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/@fast-csv/parse/build/src/parser/Parser.js","function":"Parser.parse","line":31,"method":"parse","native":false},{"column":44,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/@fast-csv/parse/build/src/CsvParserStream.js","function":"CsvParserStream.parse","line":91,"method":"parse","native":false},{"column":31,"file":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/@fast-csv/parse/build/src/CsvParserStream.js","function":"CsvParserStream._transform","line":65,"method":"_transform","native":false},{"column":23,"file":"node:internal/streams/transform","function":"CsvParserStream.Transform._write","line":205,"method":"_write","native":false}]} info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. error: (wab) Error parsing csv Cannot set headers after they are sent to the client {"code":"ERR_HTTP_HEADERS_SENT","stack":"Error [ERR_HTTP_HEADERS_SENT]: Cannot set headers after they are sent to the client\n at new NodeError (node:internal/errors:387:5)\n at ServerResponse.setHeader (node:_http_outgoing:603:11)\n at ServerResponse.header (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:794:10)\n at ServerResponse.send (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:174:12)\n at ServerResponse.json (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:278:15)\n at ServerResponse.send (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:162:21)\n at CsvParserStream. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:211:21)\n at CsvParserStream.emit (node:events:513:28)\n at CsvParserStream.emit (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/@fast-csv/parse/build/src/CsvParserStream.js:54:22)\n at addChunk (node:internal/streams/readable:315:12)"} error: uncaughtException: Cannot set headers after they are sent to the client Error [ERR_HTTP_HEADERS_SENT]: Cannot set headers after they are sent to the client at new NodeError (node:internal/errors:387:5) at ServerResponse.setHeader (node:_http_outgoing:603:11) at ServerResponse.header (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:794:10) at ServerResponse.send (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:174:12) at ServerResponse.json (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:278:15) at ServerResponse.send (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:162:21) at CsvParserStream. (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/routes/api.js:206:28) at CsvParserStream.emit (node:events:525:35) at CsvParserStream.emit (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/whatsappRoute/node_modules/@fast-csv/parse/build/src/CsvParserStream.js:54:22) at emitErrorNT (node:internal/streams/destroy:157:8) {"date":"Mon Aug 25 2025 10:17:01 GMT+0200 (Ora legale dell’Europa centrale)","error":{"code":"ERR_HTTP_HEADERS_SENT"},"exception":true,"os":{"loadavg":[5.78564453125,6.10693359375,5.39404296875],"uptime":1527321},"process":{"argv":["/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/index.js"],"cwd":"/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector","execPath":"/Users/johnny/.nvm/versions/node/v16.17.0/bin/node","gid":20,"memoryUsage":{"arrayBuffers":36404179,"external":46319146,"heapTotal":66666496,"heapUsed":42674176,"rss":105906176},"pid":54390,"uid":501,"version":"v16.17.0"},"stack":"Error [ERR_HTTP_HEADERS_SENT]: Cannot set headers after they are sent to the client\n at new NodeError (node:internal/errors:387:5)\n at ServerResponse.setHeader (node:_http_outgoing:603:11)\n at ServerResponse.header (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:794:10)\n at ServerResponse.send (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:174:12)\n at ServerResponse.json (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:278:15)\n at ServerResponse.send (/Users/johnny/Documents/Tiledesk/tiledesk-whatsapp-connector/node_modules/express/lib/response.js:162:21)\n at CsvParserStream. 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info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) KVBaseMongo successfully connected. info: (wab) Mongoose DB Connected info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. info: (wab) Starting Whatsapp App info: (wab) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab) BASE_URL: https://3f2a5d6f5bef.ngrok-free.app info: (wab) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab) APPS_API_URL: https://tiledesk-apps.herokuapp.com info: (wab) AMQP_MANAGER_URL is present info: (wab) JOB_TOPIC_EXCHANGE is present info: (wab) FB_APP_ID is present info: (wab) CONFIGURATION_ID is present info: (wab api) Starting api route info: (wab api) GRAPH_URL: https://graph.facebook.com/v23.0/ info: (wab api) API_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) BASE_FILE_URL: https://tiledesk-server-pre.herokuapp.com info: (wab api) AMQP_MANAGER_URL is present info: (wab api) JOB_TOPIC_EXCHANGE is present info: (wab) Redis ready! info: (wab) Mongoose DB Connected info: (wab) KVBaseMongo successfully connected. error: (wab) [TiledeskChannel] get requests error: getaddrinfo ENOTFOUND api.test.tiledesk.com {"code":"ENOTFOUND","config":{"env":{},"headers":{"Accept":"application/json, text/plain, */*","Authorization":"JWT 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