--- product: 'Chat' tech_stack: 'prouduct' framework: 'common' title: '产品策略相关的通用知识库' keywords: ['购买计费', '消息/群组相关', '推送相关', '智能客服'] --- ## 购买计费相关 - [即时通信 IM 如何计费？](https://cloud.tencent.com/document/product/269/11673) - [即时通信 IM 有什么优惠折扣活动吗？](https://cloud.tencent.com/document/product/269/46181) - [即时通信 IM 日活跃用户数是否有限制，如何收费？](https://cloud.tencent.com/document/product/269/32482#.E5.8D.B3.E6.97.B6.E9.80.9A.E4.BF.A1-im-.E4.B8.93.E4.B8.9A.E7.89.88.E4.B8.8E.E6.97.97.E8.88.B0.E7.89.88.E6.98.AF.E5.90.A6.E6.9C.89.E6.97.A5.E6.B4.BB.E8.B7.83.E7.94.A8.E6.88.B7.E6.95.B0.EF.BC.88dau.EF.BC.89.E7.9A.84.E9.99.90.E5.88.B6.EF.BC.9F) - [即时通信 IM 如何购买？](https://cloud.tencent.com/document/product/269/32458) - [即时通信 IM 各套餐包功能有什么差异？](https://cloud.tencent.com/document/product/269/81908#1c21bae4-9947-4f40-a572-b2ac158bb6db) - 即时通信 IM 购买套餐包后能否变更配置? - [即时通信 IM 支持境外接入吗？](https://cloud.tencent.com/document/product/269/32482#.E5.8D.B3.E6.97.B6.E9.80.9A.E4.BF.A1-im-.E6.94.AF.E6.8C.81.E5.A2.83.E5.A4.96.E6.8E.A5.E5.85.A5.E5.90.97.EF.BC.9F) - [即时通信 IM 如何续费（包括自动续费）？](https://cloud.tencent.com/document/product/269/32472) - [即时通信 IM 如何退费?](https://cloud.tencent.com/document/product/269/32473) 更多问题，请参见 [购买相关问题](https://cloud.tencent.com/document/product/269/32482)。 ## 消息/群组相关 - [如何下载最近的聊天记录？](https://cloud.tencent.com/document/product/269/1650) - [如何删除聊天记录?](https://cloud.tencent.com/document/product/269/101439) - [即时通信 IM 消息存储时长是多久？](https://cloud.tencent.com/document/product/269/32486#.E5.8D.B3.E6.97.B6.E9.80.9A.E4.BF.A1-im-.E6.B6.88.E6.81.AF.E5.AD.98.E5.82.A8.E6.97.B6.E9.95.BF.E6.98.AF.E5.A4.9A.E4.B9.85.EF.BC.9F) - [即时通信 IM 是否支持内容审核（反垃圾信息）功能？](https://cloud.tencent.com/document/product/269/103734#cb3b3553-f101-48e5-8dc8-235a0ee0ac38) - [即时通信 IM 是否支持自定义消息？](https://cloud.tencent.com/document/product/269/37066) - [群组系统有哪些基本能力？](https://cloud.tencent.com/document/product/269/1502) - [消息回应怎么实现](https://cloud.tencent.com/document/product/269/96241) 更多问题，请参见 [消息相关问题](https://cloud.tencent.com/document/product/269/32486) 和 [群组相关问题](https://cloud.tencent.com/document/product/269/32487)。 ## 推送相关 - [推送服务（Push）如何计费？](https://cloud.tencent.com/document/product/269/110762#Push) - [推送服务（Push）提供哪些功能？](https://cloud.tencent.com/document/product/269/100621) - [如何开通服务并领取体验版？](https://cloud.tencent.com/document/product/269/100621#6ec9a3e9-e72c-4212-942d-6b44321709a9) - 各厂商通道如何配置？ - [Android](https://cloud.tencent.com/document/product/269/100623) - [iOS](https://cloud.tencent.com/document/product/269/100624) - [自定义角标、铃音等高级功能如何实现？](https://cloud.tencent.com/document/product/269/100645) - [已接入即时通信 IM 的聊天功能，还需要离线推送怎么办？](https://cloud.tencent.com/document/product/269/109890) - [设备收不到离线推送消息，如何排查？](https://cloud.tencent.com/document/product/269/100650) ## 智能客服相关 - [智能客服如何计费？](https://cloud.tencent.com/document/product/269/110762#Desk) - 智能客服包含哪些功能？ - 智能客服如何开通？ - 智能客服提供哪些用户端渠道？ ## 其他问题 - [Demo 体验入口在哪里？](https://cloud.tencent.com/document/product/269/36852) - [哪里可以下载 SDK&Demo 源码？](https://cloud.tencent.com/document/product/269/36887) - [是否支持音视频通话能力？](https://cloud.tencent.com/document/product/269/83725#.E9.9F.B3.E8.A7.86.E9.A2.91.E9.80.9A.E8.AF.9D.E8.83.BD.E5.8A.9B.E6.98.AF.E4.BB.80.E4.B9.88.EF.BC.9F.E8.83.BD.E4.B8.BA.E6.88.91.E5.9C.A8.E5.B7.B2.E6.9C.89.E5.8D.B3.E6.97.B6.E9.80.9A.E4.BF.A1-im-.E5.A5.97.E9.A4.90.E7.9A.84.E5.9F.BA.E7.A1.80.E4.B8.8A.E6.8F.90.E4.BE.9B.E4.BB.80.E4.B9.88.E5.8A.9F.E8.83.BD.EF.BC.9F.E4.BC.98.E5.8A.BF.E6.98.AF.E4.BB.80.E4.B9.88.EF.BC.9F) - [如何查询即时通信 IM 的错误码？](https://cloud.tencent.com/document/product/269/1671)