/** Customer role within a conference call. */
export const CONFERENCE_ROLE_CUSTOMER = "customer" as const;

/** Supervisor role within a conference call. */
export const CONFERENCE_ROLE_SUPERVISOR = "supervisor" as const;

/** Live call — «בשיחה». Excludes Twilio `busy` (line busy / «תפוס»). */
export const IN_CALL_STATUSES = ["in-progress", "answered"] as const;

/** Terminal Twilio call statuses — no further status callbacks expected. */
export const FINAL_STATUSES = [
  "no-answer",
  "completed",
  "busy",
  "failed",
  "canceled",
] as const;

/** Hours in a single day. */
export const HOURS_PER_DAY = 24;

/** Max execution time (ms) for calls statistics aggregations. */
export const STATS_MAX_TIME_MS = 30_000;

/**
 * When the client calls bar chart should group by week or month instead of day:
 *   > MONTH threshold  -> one bar per month
 *   > WEEK threshold   -> one bar per week
 *   otherwise          -> one bar per day
 */
export const TREND_MONTH_BUCKET_MIN_MONTHS = 6;
export const TREND_WEEK_BUCKET_MIN_MONTHS = 3;

export const TOOL_EXECUTIONS_DEFAULT_SKIP = 0;
export const TOOL_EXECUTIONS_DEFAULT_LIMIT = 50;

export const CallStatusValues = {
  Initiated: "initiated",
  Ringing: "ringing",
  InProgress: "in-progress",
  Answered: "answered",
  Completed: "completed",
  Busy: "busy",
  NoAnswer: "no-answer",
  Failed: "failed",
  Canceled: "canceled",
} as const;

export const ALL_CALL_STATUSES = Object.values(CallStatusValues);