import { CityName, Ticket } from "../index";
import { Collection, Filter, ObjectId as MongoObjectId } from "mongodb";
/**
 * Generate a new ticket ID as a string
 * @returns A new ObjectId as a string
 */
export declare const generateTicketId: () => string;
export declare const getTicketsCollection: () => Collection<Ticket>;
export declare const findTickets: (filter?: Filter<Ticket>) => Promise<Ticket[]>;
export declare const findTicketsByCallSid: (callSid: string) => Promise<Ticket[]>;
export declare const getTicketById: (ticketId: string) => Promise<Ticket | null>;
export declare const createTicket: (ticketData: Omit<Ticket, "_id" | "createdAt" | "updatedAt">, ticketId?: string) => Promise<MongoObjectId>;
export declare const updateTicket: (ticketId: string, data: Partial<Omit<Ticket, "_id" | "createdAt" | "updatedAt">>) => Promise<Ticket | null>;
export declare const deleteTicket: (ticketId: string) => Promise<boolean>;
export declare const findTicketByQuery: (query: Partial<Ticket>) => Promise<import("mongodb").WithId<Ticket> | null>;
/**
 * Update ticket files by external call number
 */
export declare const updateTicketFilesByCallNumber: (params: {
    cityName: CityName;
    callNumber: string;
    image1?: string;
    image2?: string;
    image3?: string;
}) => Promise<boolean>;
/**
 * Remove guestJwt from ticket by external call number
 */
export declare const clearGuestJwtByCallNumber: (params: {
    cityName: CityName;
    callNumber: string;
}) => Promise<boolean>;
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