slug: incident-response
title: "Incident Response — From Alert to Postmortem"
version: 1.0.0
description: "Handle production incidents: severity levels, roles, lifecycle, communication, blameless postmortems, and on-call best practices."
category: leadership
tags: [incident-response, on-call, postmortem, reliability, sre, blameless]
difficulty: intermediate

xp:
  read: 15
  walkthrough: 40
  exercise: 25
  quiz: 20
  quiz-perfect-bonus: 10
  game: 25
  game-perfect-bonus: 15

time:
  quick: 5
  read: 20
  guided: 50

prerequisites: [code-review]
related: [risk-management, debugging-systematically, stakeholder-communication]

triggers:
  - "How do I handle a production incident?"
  - "What is a blameless postmortem?"
  - "How do I set up an on-call rotation?"
  - "How do I run an incident response process?"

visuals:
  diagrams: [diagram-flow, diagram-mermaid]
  quiz-types: [quiz-drag-order, quiz-timed-choice]
  game-types: [scenario, classify]
  playground: bash
  slides: true

sources:
  - url: "https://sre.google/sre-book/"
    label: "Google SRE Book"
    type: docs
  - url: "https://response.pagerduty.com"
    label: "PagerDuty Incident Response Guide"
    type: docs