import { FC } from 'react'; import classnames from 'classnames'; import { Modal, Text } from '@servicetitan/design-system'; import { Header } from './header'; import { Row, RiskType } from './row'; import * as Styles from './result-definitions-modal.module.less'; interface ResultDefinitionsModalProps { onClose(): void; } export const ResultDefinitionsModal: FC = ({ onClose }) => (

Address was determined invalid after performing multiple checks including MX, SMTP, etc., likely due to:
  • The receiving recipient domain is not configured to accept email
  • The SMTP commands issued resulted in a hard bounce, i.e., "user does not exist" or "mailbox full" errors
  • The recipient address historically hard-bounced or appeared on suppression lists
  • Mailbox providers require specific standard for an email address including min/max number of characters, max number of periods, etc.


Address was determined risky based on historical analysis or problematic results, likely due to:
  • The receiving address may be valid, but was found on one or more suppression lists Addresses matching a known spam trap are not ideal for sending campaigns to and can impact reputation


Address was possibly typed incorrectly during sign-up, or matches known typo domains, likely due to:
  • Typos are mistyped address domains like "gmil.com" instead of "gmail.com," and are often undeliverable. Address is checked against database of common domain misspellings. These kinds of addresses are usually not good for sending.


The receiving domain of the address accepts all mail, indicating it may be a spam trap, likely due to:
  • Some domains do not distinguish between existing and non-existing addresses and accept all mail


The receiving domain of the address accepts all mail, indicating it may be a spam trap, likely due to:
  • Some domains do not distinguish between existing and non-existing addresses and accept all mail


Address likely is not a particular person, but rather a group or department, likely due to:
  • Role addresses belong to the end user and are deliverable, but include multiple end recipients as part of a larger distribution list. These kinds of addreses are usually not good for sending campaigns


A connection problem or unresponsive SMTP server prevented validation, likely due to:
  • Unable to connect and resolve to service during SMTP connection
  • Unable to successfully get a response from SMTP server
  • Address was outside known result definitions and criteria and was unable to be classified
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