Every customer email answered within the hour
Relay sorts the inbox, drafts the reply from your help articles and hands the hard ones to a person. Teams of 2 to 40, from £19 a seat.
The inbox
One queue, drafted before you open it
Every conversation arrives sorted and with a draft reply. Send it as it is, edit it, or hand it to a colleague with one key.
Open24Mine6Waiting3SolvedRefundsShipping
Open conversations
Draft allLena FischerLamp arrived broken
Drafting2mOmar MalikNew delivery address
Replied6mJulia SousaInvoice for October
Replied11mTom KellerCancel subscription
Needs you18mAna RuizWhere is my order?
Replied24mNoah BrandtWrong size, exchange
Replied31mDrafts you can send as they are
Relay writes from your own help centre and past replies, and cites what it used. Nothing goes out without a person pressing send.
- First replyMedian 41 minutes
- Drafted by Relay71% of tickets
- Connects toGmail, Outlook, Slack