# 1-on-1 Meeting & Accountability Framework

## Weekly 1-on-1 Structure (30 minutes)

### Opening (5 mins)
- How are you doing? (genuine, not just business)
- Energy level? Personal factors affecting work?

### Review (10 mins)
- What were your commitments last week?
- What did you achieve? What didn't happen?
- What did you learn?
- Scorecard: calls, valuations, instructions, sales

### Forward Planning (10 mins)
- Top 3 priorities this week?
- What's your ONE Thing?
- Obstacles you can see? How will you handle them?
- Support needed from me?

### Development (5 mins)
- What skill are you improving?
- One thing to do differently this week?
- Any coaching tools to apply?

## Monthly 1-on-1 (Extended — 60 mins)
All of weekly, PLUS:
- Monthly scorecard review
- Progress against 12-week plan
- Career development conversation
- Values alignment check
- Goal resizing (MIN/TARGET/EXTRAORDINARY)

## Accountability Conversation Structure

1. **Review commitments:** What did you say vs. what you did?
2. **Score execution:** Rate /10 or percentage
3. **Explore gaps:** What got in the way? Within your control?
4. **Identify patterns:** Recurring? Root cause?
5. **Recommit:** Specific commitments for next week
6. **Support needed:** What help or resources?

## Key Accountability Questions
- On a scale of 1–10, how committed are you?
- If less than 8: What would make it a 10?
- What's the ONE thing that would make the biggest difference?
- What might get in the way? How will you handle it?
- Who else can support you?

## Principles
- Accountability ≠ blame — it's ownership
- Focus on behaviours and actions, not just results
- Ask "What more can YOU do?" not "Why didn't you?"
- Celebrate progress, however small
- Build self-accountability over time

## WIP Meeting Agenda

### Daily
- Yesterday review, carry forward
- Today's appointments
- Prospecting calls, buyer calls
- KPIs/numbers
- Exchanges/completions
- What else? ASAP items

### Weekly
- New instructions/sales in area
- Current stock: marketing, interest, offers, vendor expectations, price reviews
- New instructions: expectation meetings booked? Marketing approved? Viewings scheduled?
- Prospecting: type, results, numbers
- Team marketing
- This week's auctions/completions
- Team goals: on track?
- What's working? Ideas for improvement?

## Team Development: Skill/Will Matrix

| | High Will | Low Will |
|---|---|---|
| **High Skill** | Delegate & Empower | Motivate & Re-engage |
| **Low Skill** | Train & Coach | Direct or Exit |

## Development Plan Template (per person)
1. Current role and responsibilities
2. Current performance (against KPIs)
3. Strengths to leverage
4. Areas for development
5. Training/coaching needed
6. Goals for next 12 weeks (SMART)
7. Support and resources required
8. Review schedule