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# FAQ

Here are some frequently asked questions about the WebRTC JS SDKs.

### 1. Can I use the WebrtcSDK.js SDK to make anonymous calls?

To make anonymous calls, you will need to use the [WebRTC Anonymous JS SDK](https://github.com/RibbonCommunications/webrtc-anonymous-js-sdk) which is streamlined for anonymous access to calls. To get started, head over to the [Get Started](https://ribboncommunications.github.io/webrtc-anonymous-js-sdk/tutorials/?config=us#/Get%20Started) guide for that SDK.

### 2. Can I make video calls with multiple parties?

No. While you can make calls to conference bridges, the WebRTC Gateway doesn't have support for managing multiple parties in a call.

### 3. What information do I need to provide when reporting an issue?

When reporting an SDK issue, please include the following information:

- OS and browser versions. (e.g. macOS 10.15.7, Firefox 83)
- WebRTC JS SDK version. (e.g. WebRTC JavaScript SDK 4.20.0)
- Show the issue in a reduced reproduction case that includes an example HTML file/URL, or using an online sandbox (e.g. [CodePen](https://codepen.io/pen/).
- Capture the SDK logs for all parties. See our [logging quickstart](Logging.md) for more information.
- Time of when the issue occurred.
- Steps to reproduce the problem. I.e. What's the code using the SDK that's failing?
- Expected result and actual results.
- Whether this has worked before.

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