'use server';

import { Agent, Runner, user } from '@openai/agents';
import { type RealtimeItem } from '@openai/agents/realtime';
import { z } from 'zod';

const backendAgent = new Agent({
  name: 'Refund Agent',
  instructions:
    'You are a specialist on handling refund requests and detect fraud. You are given a request and you need to determine if the request is valid and if it is, you need to handle it.',
  model: 'o4-mini',
  outputType: z.object({
    refundApproved: z.boolean(),
    refundReason: z.string(),
    fraud: z.boolean(),
  }),
});

const runner = new Runner();

export async function handleRefundRequest(
  request: string,
  history: RealtimeItem[] = [],
) {
  const input = [
    user(
      `
Request: ${request}

## Past Conversation History
${JSON.stringify(history, null, 2)}
      `.trim(),
    ),
  ];
  const result = await runner.run(backendAgent, input);
  console.log(result.output);
  return JSON.stringify(result.finalOutput);
}